IFB Industries Complaints & Reviews

My dish washer pc b has to be changed, technician visited and seen the fault, but till now they have not ordered for new pc b, they are saying that we are unable to place the order. It is now more than a week.. I need it to be done as soon as possible in this crucial time. I live in bhopal, the service of your bhopal service centre is very very poor. They don't know how to deal with costumer.
Regards
Prakriti shukla

5 replacements 2 technicians and not even a single machine has been able to work properly. Neither the technicians are competent not has ifb been able to provide any solution rather than sending already used machines. Purchased the product in march and its june now still no resolution. Even accessories have not been provided this time.

5 replacements 2 technicians and not even a single machine has been able to work properly. Neither the technicians are competent not has ifb been able to provide any solution rather than sending already used machines. Purchased the product in march and its june now still no resolution.

I had ordered Dishwash autodish detergent on 24th march 2020. The order number is[protected]. I didn't receive it and I sent multiple emails to the customer support requesting to cancel the order. They haven't bothered replying for it. I called the customer care number multiple times. They haven't resolved my issue. I am requesting a refund of my amount. Could you please look into this matter as soon as possible.

Repair my washing machine on month ago under warranty still not solved my problem
Mobile number [protected]

For past 3months i have been registering complain in the customer care but all in vain. Every time they are promising that a supervisor will contact to assigned service engineer but not a single call. An ifb employee of kolkata named sujoy chakraborti called himself during lockdown and promised me that once lockdown get lifted they will surely assist me now that guy is not picking up phone. My washing machine is still under warranty period that is why i cnnt call anyone from outside. It has now become part of my life to call in helpline and listen to their bunch of lies everyday. I didnt think i would have such a pathetic experience with ifb

Hi team,

I have attached my cancelled confirmation email from ifb which contains my order number and seems like they have deleted my facebook post as well and not responding to my emails or calls.
Please stop this madness for me. It's 18k i think i spend and now they are not refunding my money.

Best,
Laxmi

I have ordered for some consumables vide order no[protected] on 04 may 2020
My innumerable calls to your customer care failed to solve this
Can some one in ifb examine this please
Dr venugopal reddy
[protected]

My front load washing machine (Serena aqua vx/sx 6kg) is smoking while spining and washer got damaged. We bought it on 2016

Inspite of repeated complaints, the ifb service centre lucknow is not attending complaint of repair of washing machine which is covered under amc. They even don't attend the phone calls. It is causing huge inconvenience to us.

Today my washing machine door glass is broken when the machine is completely in off mode.

I’m really annoyed with the services of ifb. There is no doubt that the product is good and has some really cool features but every day after purchasing this has been more of a nightmare.

We are really frustrated with the after sales support we received from ifb. Our washing machine is still under warranty but it has become completely useless now. Their customer care tells us that they will get it fixed once the spare parts are available. God only knows when. I’d definitely not recommend this product to anyone but instead i’d suggest to go for a washing machine from some other brand where the sales support is good as well.

My new washing machine under warranty stopped working since 12th june. I logged a complaint with ifb customer care at toll free no [protected] and they issued me a ticket no [protected] dated 13th june'20 at 9.22 am with a promise that within 96 hours, a technician will be deputed at my residence. Since then nobody from the company service turned up. During the past 11 days i have made calls almost everyday to the toll free no but everytime i was told that my next day, one technician will "definitely report". Since then, my washing machine is non-functional and we are subjected to serious pressure at home for manual washing. Kindly look into my complaint with priority and instruct ifb to set right my washing machine in line with warranty clause.

I ordered through ifb online portal for diswahser related items.
Only few items i received and didn't get any info on remaining items.
I tried to contact call center and no one is responding in a proper way.
Ordered almost more than one month ago.
I sent so many mails to ifb but no one is responding.
Please resolve this one.

I am adding below details of my order :
Hello, mahesh vecha!

Recent orders view all
Order # date ship to order total status
[protected] 18/05/2020 mahesh vecha d2, 410 processing
View order
Reorder

Ac remote missing

Name: kishorbhai manek
Address: m g road mangrol
Pin:362225
Gujarat
M. [protected]
Model: 1.5 invt
Dop:[protected]
Request: remote missing
Dealer : balaji television
Dealer i'd:[protected]
Mo. [protected]

Name: pradipbhai
Address: lilashah nagar nr bus statin veraval
Pin:362265
M. [protected]
Model: 6.5 rdw
Dop:[protected]
Request: installation demo
Dealer : balaji television
Dealer i'd:[protected]
Mo. [protected]

Ifb sells accessories like washing machine trolleys, dust covers, detergents etc.in may 2020 my washing machine gave an error "conn" and i raised a complaint with ifb and service person attended but could not able to find or explain what that "conn" error is, but, the machine was working fine when he asked us to run the machine. So they closed the issue. Next day the machine started leaking water from the bottom. So raised complaint again....

My washing machine is in the warranty period and the same is not working from last 3 months

Previously due to lockdown we could not call ifb people for help.

But even after lockdown, just because our machine is the warranty period they show no interest in repairing our machine.

We are calling them continuously and following up with them

Only once the sales executive visited and said if you pay us we will repair next day itself orelse it will take one week. Why are we suppose to pay if the machine is in the wrranty period

My warranty period expires in july so i think they are purposely doing it delay

If they were ready to repair it if we are paying them next day itself than why they are taking so long now

Such kind of greedy behaviour and poor after sale service is what i could see from ifb and i m really disappointed

It being more than 20days that my complain is registered yet no redressal

Inhave purchased ifb washing machine on 9th june and have received product on 13th june from amazon. Since then i have recieved no communication from ifb... I have contacted ifb about 3 times a day only to hear different stories each time... Inwas given a commitment of installation maximum by 19th june and still have not received any information from service centre. Amazon refuses to return my money and take the product back... If i do not get this intalled i will be forced to file a case in consumer court.

My ticket no is [protected]. On 16th, 2020 ifb call center excutive called and allowed a ticket no. Today is 18 th june, 2020, none of their technician call or present at my address to repair my a/c in this hot scorching sun.
Kindly visit my address and fix it as soon as possible.