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IFB Industries Complaints & Reviews

www.ifbindustries.com

4.2

Updated: Sep 20, 2025

Complaints 6900

Resolved

5640

Unresolved

1260

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Washing Machines

IFB Industries

IFB Industries reviews & complaints page 55

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I just bought a new microve oven, one of the wheels of the rotator ring keeps coming off while using it. Also no one has come for the demo of the product despite multiple calls

Aug 7, 2021

Complaint marked as Resolved

Verified Support

May 29, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.

Regards,
IFB APPLIANCES

Verified Support

May 29, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

As discussed with you by our team kindly let us know once you are back in station so that we can assist you. Alternatively you can write back to us on [protected]@ifbglobal.com and we would be glad to assist.

Regards,
IFB APPLIANCES

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Address: 36 navkar nagar opposite podar international school

I purchased ifb dishwasher 5 days back because i am unable to clean dishes as i am 7 months pregnant n no maids available because of lockdown.
As promised by d dealer that we will get assistance in minimum 24 or maximum 48 hours but no one came inspite of calling more than 100 times in a day.
Finally a person ame with zero knowledge of model and just unboxed the model and said, you need a plumber to fix water inlet pipe. Then again followed up plumber for a day continuously thn he arrived, did his work but all in vein coz after that machine started showin ff error.
I am really fed up of now, purchased it to reduce my work load bu feeling as if i have just spent my money to keep a showpiece in my house.
Is there any responsible person in ifb who can solve this issue?

IFB Industries customer support has been notified about the posted complaint.

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Website: www.ifbappliances.com

I had order a dishwasher detergent and salt from ifb online whose link is https://www.ifbappliances.com/
Which cost me around 750rs on 9/4/2020
But it almost one and a half month and i didn't get my order. I tried to connect them but their customer support is very unresponsive and now i request you to take strict action against this company. Here is my order detail👇👇
Autodish - dishwashing detergent
[protected]
D310
Ordered: 2
Autodish - dishwashing salt
[protected]
D140
Ordered: 1
D140

+2 photos

IFB Industries customer support has been notified about the posted complaint.

May 20, 2020

Updated by Pooja4 Yesterday i had conplaint about my online purchasing and today i receive a call from a man claiming his name as deepak from consumercomplaint and he ask me to share card details and otp for refund when i question him why to share otp then he told me that he is calling from consumercomplaint and we don't another method to refund your money and took my otp for it. And the message which i had received there it is written that i am doing online purchasing of 7760rs when i questioned him he said it's a cashback and took otp i gave him because he is claiming that he is from consumerforum.

Verified Support

May 20, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.

Regards,
IFB APPLIANCES

May 21, 2020

Updated by Pooja4 This website is a fake website people who is handling this website are using phone no.'s and asking for bank details.Don't go on this website.

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Address: No. 5, Rukumani enclave,vallalar street, muthiah nagar , annamalai nagar post, chidambaram 608002. ,cuddalore district , tamilnadu

We have already registered for amc. And plan validity is till november and now machine is not taking in water properly and is leaking water to the outside. Soap powder is not getting dissolved properly. And water outlet has problem and machine is making noise while working. And tge machine moves while working sometimes... Kindly send a service man to repair it as soon as possible as none is reacheable

IFB Industries customer support has been notified about the posted complaint.

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I reside in bangalore, i have a ifb washing machine elena dx while rotating the drum is touching some corner of the washing machine & there is sound... Hence, we have stopped using the washing machine from feb 16th & raised complaint with ifb [protected]... Service engineer came after two day & informed drum needs to be replaced.
I showed him the amc copy receipt voucher no 006481 which was taken on 31st may 2019, i have uploaded the amc copy in this forum. He informed amc was taken from different ifb agency s. M. V & he is from suman enterprises different ifb agency.
I informed him usually ifb techinician come & presurre us to take amc so that they would be free checup for every 4 month once, after taking the amc none have come to check the machine nor they are responding to the call.
Now the issue is serious, its been more than 3 month & couple of ticket have been raised with ifb... Most of the ticket have been closed without rectifying the issue.
On march 10th i have opened one more ticket [protected] & still in open status.
Because of lockdown customer support voice call is suspended, hence i started to followup with email support, till today none of they have responded.
I dont understand after charging heavy price ifb washing machine & paying for amc, why doesnt ifb provide support.
How long can you last in this consumer world and how long can they fleece customers with their shoddy
Products and pathetic after sales service & irresponsible customer support.

+2 photos

Aug 5, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

May 19, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.

Regards,
IFB APPLIANCES

May 20, 2020

Updated by Pk20060505 Yesterday got call from Goa IFB Center & Bangalore IFB Center stating they would send there Technician.. Waiting for the Technician to schedule the visit.

Verified Support

May 26, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

As discussed with you by our team kindly let us know when you would like to go for exchange and we would be glad to assist or visit our website www.ifbappliances.com.

Regards,
IFB APPLIANCES

May 29, 2020

Updated by Pk20060505 Support Team,
On 21st May Technician visited & informed, if he dismantle the washing machine & replace the Drum which is under the warranty, but need to bear the rubber cost, instead he suggested to go for a exchange with 30% discount on new IFB Washing Machine from “IFB Point Showroom”.
22nd May i got a call from IFB Bangalore Office for the Exchange Offer which is under AMC for 25% discount, 5 % less as promised by Technician.
i would have accepted his offer if the washing machine is not under AMC i.e i would have already saved 2500/-, my only concern is after paying for AMC they should give a better deal for dissatisfied IFB customer, issue pending from 3-4 months, i expect a decent compensation of 40% discount, if they really want to retain their customer.
I was checking in other showroom [ Unilet & Pai ]for Samsung & LG Washing Machine, after explaining my issue to the Executive they were able to workout a better deal & offered 25% discount on Samsung washing Machine, so now i dont really care if IFB doesn’t provide give me the discount which i was suppose to get as a compensation for the irresponsible & worst service provided.
Personally, i feels that the reason most of the people & even showroom executive doesn’t recommend IFB Washing Machine because of their worst after sale support.
on 26th May 2020 Goa IFB Support Team arranged a conference call with Bangalore Office Agent Name xxxx [ dont want to target any person, so i am not reliving his name] he said he need to speak to the management about the discount % & would get back to me... its been pending from IFB, to give a callback & relive the discount...
There has been injustices done to me, who had trusted there brand & purchase IFB Washing Machine & if they really want to retain their customer, then they need to give decent discount 40%.

Verified Support

May 30, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We're already sorting this out for you and will get back to you with an update on this as soon as possible.

Regards,
IFB APPLIANCES

Jun 01, 2020

Updated by Pk20060505 Still i have not received any update from IFB about my Query ?

Jun 04, 2020

Updated by Pk20060505 Still i have not received any update from IFB customer care support nor from IFB Office about my Query, its been a weeks time... no update ?

Verified Support

Jun 08, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

As discussed with you by our team, hope your query has been answered. Kindly let us know when you would like to go for an exchange, so that we can guide you on the same.

Regards,
IFB Appliances

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Address: 1-5-431/20/11/3, Sneha Colony, Near ST.Michael's School, Old Alwal, Hyderabad - 500010.

I have purchased ifb 9.5kg aqua washing machine in the july 2019.
It was working fine till apr 30th 2020.

From may 01st onwards, when we try to wash the clothes, it is taking water but the drum is not rotating to wash the clothes.

After a while, the display board is showing the symbol as "ter" and further it is not working.

So could you please send your representative to check the problem and resolve it.

This machine is still under warranty period.

Thanks & regards
Shruti d.

+2 photos

Aug 11, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

May 18, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.

Regards,
IFB APPLIANCES

Verified Support

May 21, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We hope your issue is resolved. For any further assistance please write back to us on [protected]@ifbglobal.com and we would be glad to assist.

Regards,
IFB Appliances

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S

Sanjana Deepak

Nov 28, 2021

Hi Shruti Meenu.. what error is that.. even my machine is showing the same error and even the person came to repair said he has no idea..
Thanks in advance..

IFB Industries Customer Care's response, Nov 29, 2021

Verified Support

Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES

IFB Industries Customer Care's response, Nov 29, 2021

Verified Support

Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers 18602085678/ 18604255678.

Regards
IFB APPLIANCES

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Address: Manasa Hotel.RTC Bus stand,kadapa road,mydukur., Hotel manasa,near RTC Bus stand ,kadapa road ,Mydukur

Washing machine not working.due to display problem.so please come and check our washing machine.
Thank you.

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Address: 18/301, PRIYAMANGALA PRESIDENCY APARTMENTS, MTP ROAD, LANDMARK- PAZHAMUDHIR SUPERMARKET-VG HOSPITAL, THUDIALUR POST COIMBATORE- 641034

Website: ifbappliances.com

They don't give us regular and proper services after sales, quite indifferent attitude-
They don't pick up phone calls.
For the past three months they do not supply required chemicals for our use.
Ask them to come to our house and attend the dishwashing machine under repair.
Thankyou,
V RaghavendraRao- [protected]

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Address: 6th cross L b Shastri Nagar

Compliant register number: [protected]
Name : pradeep

I had complaint of door locking for our washing machine and on march 12th technician visited to our premises and informed even the ic board has problem and have to get reset it and collected amount of 3900rs and went and from then no response to call and from few days it is switched off.
The agency number is [protected]
Technician name sachin and number is [protected]
Now i have lost amount and the washing machine is also not working.
I dint expect this disgusting services, please check and fix the issue and refund the amounts of 3900rs immediately..

IFB Industries customer support has been notified about the posted complaint.

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Address: 21 Sivaji street,T.Nagar,Chennai-600017 (M ob:: 9884055669

I have a ifb washing machine which does not dry clothes after spinning. I complained 3 or 4 times but to no avail. Yesterday, your service person visited (As per tkt no.[protected]). After examining, he mentioned that some filters and other parts including chemical washing are necessary as the system is choked and that i may have to pay about rs 5000. I do not understand why should i pay when the machine is under amc. I have not received feedback from the company. I request for urgent action as i face problem everyday due to the machine's failure.

IFB Industries customer support has been notified about the posted complaint.

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Address: old alwal , 500010

I have a bought an ifb washing machine 10 months ago, it is not washing the clothes .it displays ter on the digital board. i am unable to contact a technician.
please provide us with technician numbers as soon as possible.

May 12, 2020

Updated by Shruti Meenu I have purchased an ifb top load 9.5kg TL-95SDG IN July 2019. the machines drum is not running though it is taking water to wash. please provide me with concerned ifb technicians numbers.

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Address: P.no 1. Harijan wada swaroop nagar colony. Uppal Hyderabad

Dear sir. My washing mission not working I request u to plz kindly send technician

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Address: sainagar colony. alwal, Hyderabad

I am p. Srihari rao, resident of sainagar colony, alwal. I have purchased ifb washing machine of model : ifb wm washer 9 kgs and dryer 7kgs on date
[protected]. Invoice number is : as/1112/cr-10178. I have purchased it for rupees 52, 000. We have purchased in tirumala music center (Tmc) in a. S. Rao nagar branch.

The ifb washing machine mentioned that 4years 100% warranty and 10 years spare parts support but to my surprise the ifb staff saying spare parts are not available. We have purchased it for rupees 52, 000 and promised 10 years spare parts support but after 7.5 years the ifb washing machine drum broke down for that we have complained to concerned staff members instead of replacing spare parts they lied by telling me spare parts will be coming with in a week, then they continued dragged it for 3 months which is utter lies and cheating customers and taken ride, after 3 months they said spare parts are not available. I have complained on july 2019 and till now no one least bothered to look after it. I have purchased for rupees 52, 000 after believing ifb company. I request ifb company to replace with parts or give my money back. I totally lost trust in ifb company now. I am not going to buy ifb products from here on same will be conveyed to my friends.

+3 photos

IFB Industries customer support has been notified about the posted complaint.

Verified Support

May 12, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.

Regards,
IFB APPLIANCES

Verified Support

May 13, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We understand your concern and would try to get it resolved as soon as the Covid-19 situation is controlled and we get permission from the government to resume our services. Your understanding and cooperation are appreciated.

Regards,
IFB Appliances

Sep 25, 2020

Updated by p.srioharirao It is very disturbing and pathetic with this IFB staff Members, they are full of lies and drag the issue so that customer has to forget. I have Raised issue after nine months of complaint given to IFB staff members and executives on 11/05/2020. Again on May 12 and May 13 2020 I got reply from IFB stating that they resolve it soon to repair the IFB washer 9 kgs and Dryer 7 kgs. After that they have called 2-3 times and they promised to repair with in a 2 days, again they called and said with in 7 days they will repair. Now today date is 25/09/2020 and still no response from them. I want higher officials to ban IFB products in India, who is misleading the customers and not keeping their promise which they mention before purchasing the product.
I request officials to put heavy fines on IFB who is playing games with customers. One year completed still they didn't repair the washing machine. Does anyone takes more than 1 year to get repaired ? what do they think about customers like us ???. Now I want my money back as they kept me waiting for 1 year . I was waited till damn one year to get repaired, now I am demanding my full amount of Rupees 52, 000.
I am tired these liars and want to get rid of this IFB team and Products. Return back full amount. Please ban this IFB for playing with values customers.

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P

p.srioharirao

Sep 25, 2020

It is very disturbing and pathetic with this IFB staff Members, they are full of lies and drag the issue so that customer can forget. I have Raise issue after nine months of complaint given to IFB staff members and executives on 11/05/2020. Again on May 12 and May 13 2020 I got reply from Ifb stating that they resolve it soon to repair the IFB washer 9 kgs and Dryer 7 kgs. After that they have 2-3 times as they promised to repair with in a 2 days, again they called and said with in 7 days they will repair. Now today date is 25/09/2020 and still no response from them. I wish higher officials to ban IFB products in India, who is misleading to customers and not keeping their promise which they mention before purchasing the product.
I request officials to put heavy fines on IFB who is playing games with customers. One year completed still they didn't repair the washing machine. Does any takes more than 1 year to get repaired ? what do they think about customers like us ???. Now I want my money back as they kept me waiting for 1 year . I was waited till damn one year to get repaired, now I am demanding my full amount of Rupees 52, 000.
I am tired and want to get rid of this IFB team and Products. Return back full amount.

IFB Industries Customer Care's response, Sep 26, 2020

Verified Support

Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES

IFB Industries Customer Care's response, Sep 28, 2020

Verified Support

Dear Sir/Madam,

As discussed with you by our team kindly let us know when you would like to go for an exchange, so that we can guide you on the same. Alternatively you can visit our website www.ifbappliances.com for more details..We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

Regards
IFB Appliances

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Address: Near asgar floo mill gowrikaluvae

While loading a cloth for a wash getting a noise

May 10, 2020

Updated by Ramesh Cckm Noise while washing a cloth in washing machine

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Address: LIC Colony,Mundi Kharar,Kharar,Punjab

Dear team,

I have purchased a washing machine from your registered store in 3b2, mohali, punjab.

So i here to tell you that while the time of loan execution, your customer representative told me that in the month of 4th and 5th emi amount will be cashback.
But only the 4th month cashback was received.
I didn't get my 5th month cashback till now.
Is your representative misguiding the customers.
At the time loan was preparing your customer representative told me that i have to pay total loan amount is 33900 rs.
I have also the bill copy in which clearly show that the total bill amount is 33900 rs.
I have also pay the file submission fee approx 800 rs before applying the loan.
This is really a fraud, no one guiding me right now.
How can i get the cashback, is there anyone who is responsible for this?.
Customer-name - rohit guleria.
Purchasing month - oct 2019.

Regards
Rohit guleria
Mob no. [protected]
Alternate no. [protected]

Aug 7, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

May 09, 2020

Updated by rguleria239 Dear Team,

I have purchased a washing machine from your registered store in 3B2, Mohali, Punjab.

So I here to tell you that while the time of loan execution, Your customer representative told me that in the month of 4th and 5th EMI amount will be cashback.
But only the 4th month cashback was received.
I didn't get my 5th month cashback till now.
Is your representative misguiding the Customers.
At the time loan was preparing your customer representative told me that i have to pay total Loan amount is 33900 Rs.
I have also the Bill copy in which clearly show that the total bill amount is 33900 Rs.
I have also pay the File submission fee approx 800 Rs before applying the loan.
This is really a fraud, No one guiding me right now.
How can i get the cashback, Is there anyone who is responsible for this?.
Customer-Name- Rohit Guleria.
Purchasing Month -OCT 2019.

Regards
Rohit Guleria
Mob No. [protected]
Alternate No. [protected]

Verified Support

May 11, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.

Regards,
IFB APPLIANCES

Verified Support

May 15, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

As discussed with you, hope your query has been answered Kindly write us back incase any further assistance we will be glad to assist.

Regards,
IFB Appliances

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Address: Asha Pande 3/106, Vikas Khand, Gomti Nagar Lucknow 226010

Website: I FB WWW.ifbappliances.com

I had amc cover upto[protected]. I called customer care service about 10days before for checking my machine, but i was told that it is lockdown period, therefore, your complaint can not be attended. I was also told that my case can be attended after lockdown is over, even if your amc period is over. Today when i again requested, the incharge of lucknow service center flately refuse to give me service under amc period and ask me to pay whatever charges incur. What’s my fault? I am taking amc since 1917.
My machine details,
Sanorita dx 5.5
Mob no [protected]
Receipt no of amc. [protected]
Dated[protected] valid till[protected]
Asha pande
3/106, vikas khand, gomti nagar,
Lucknow 226010
Permanent i’d no. 12532400
Amc sl no. 035430

Aug 8, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

May 09, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.

Regards,
IFB APPLIANCES

Verified Support

May 14, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We hope your issue is resolved. For any further assistance please write back to us on [protected]@ifbglobal.com and we would be glad to assist.

Regards,
IFB Appliances

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Address: 36/1923,sebastain road, Kaloor, Cochin 682017

Washing machine was not working, complaint registered at the local ifb industries limited authorised service care, smart care services, kaloor
Mob no [protected], [protected] on 20th mar 2020 and technician attended on 21st mar 2020.

Complaint - jerking while drying

Await the fault rectification as early as possible.

Date of purch 20.04.2016
Invoice no : [protected]

Aug 10, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

May 08, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.

Regards,
IFB APPLIANCES

Verified Support

May 14, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We hope your issue is resolved. For any further assistance please write back to us on [protected]@ifbglobal.com and we would be glad to assist.

Regards,
IFB Appliances

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Address: A1-5/4; Bhagwati Enclave; Dindli,Adityapur, jharkhand-831013

The upper compartment of my refrigerator 400 ltrs. always shows LC . On several complaints attended bythe IFB engineers, problem cannot be solved.

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IFB convection microwave oven MODEL : 20BC4, not working.

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Address: 49-54-9/6/1 Beside Raghavendra Hospital ,B S Layout , Sethammadhara , Visakhapatnam,530013, Mobile No 9441182716

IFB Washing machine Model NO- Senator Aqua SX 8kg 1400RPM Is Not Working.There Is A Display Complaint In My Washing Machine, The Display Is Blinking And Washing Machine is Not working.

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