May 09, 2020
Updated by rguleria239 Dear Team,
I have purchased a washing machine from your registered store in 3B2, Mohali, Punjab.
So I here to tell you that while the time of loan execution, Your customer representative told me that in the month of 4th and 5th EMI amount will be cashback.
But only the 4th month cashback was received.
I didn't get my 5th month cashback till now.
Is your representative misguiding the Customers.
At the time loan was preparing your customer representative told me that i have to pay total Loan amount is 33900 Rs.
I have also the Bill copy in which clearly show that the total bill amount is 33900 Rs.
I have also pay the File submission fee approx 800 Rs before applying the loan.
This is really a fraud, No one guiding me right now.
How can i get the cashback, Is there anyone who is responsible for this?.
Customer-Name- Rohit Guleria.
Purchasing Month -OCT 2019.
Regards
Rohit Guleria
Mob No. [protected]
Alternate No. [protected]
I request officials to put heavy fines on IFB who is playing games with customers. One year completed still they didn't repair the washing machine. Does any takes more than 1 year to get repaired ? what do they think about customers like us ???. Now I want my money back as they kept me waiting for 1 year . I was waited till damn one year to get repaired, now I am demanding my full amount of Rupees 52, 000.
I am tired and want to get rid of this IFB team and Products. Return back full amount.
We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.
Regards,
IFB APPLIANCES
As discussed with you by our team kindly let us know when you would like to go for an exchange, so that we can guide you on the same. Alternatively you can visit our website www.ifbappliances.com for more details..We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.
Regards
IFB Appliances