IFB Industries Complaints & Reviews

After 18th of december i am still waiting for the part of my washing machine, several calls to customer care n service person but no response n still suffering. I contacted with city head n concerning service inchargebut they are helpless, this type of bad service i didn’t expect, you have to understand the problem otherwise no one will keep faith in your company.
Ticket no. Tkt-[protected]is assigned to ifb service...

Recently a service centre called and asked me to renew my amc for ifb washing machine. After renewal the engineer asked to buy packets to clean the drum and asked to run it. Once it started, there was power trip. We called the engineer immediately who was nearby. He came and told the board need to be changed. After multiple follow up he told it will be done in a week time.
After that he is not picking calls.
Also, since there...

Less than a yearifb 6.5 kg fully-automatic front loading washing machine (Senorita aqua sx) stopped working

Brought in january 2019. It stopped working.

Ticket no. Is [protected].

I had lot of expectation from ifb, not sure anymore anymore.

Display panel is not working.. Cannot switch on the m/c.

I am not getting any contact from service personel.

I...

I have purchased ifb neptune fx dishwasher from tatacliq online which was delivered on[protected]. Accordingly, installation/demo request was raised by ifb vide request id [protected]. On[protected] i received a call from ifb center in siliguri (Phone no. [protected]) and confirmed to send the technician on[protected]. The technician mr. Gobind byapari came for installation on[protected]. However the water outlet was not suitable to install...

Commercial IFB washing machine worth Rs. 4 lakhs bought last year ( December 2018) has been giving troubles since the very 1st month.. while the technicians come and resolve it, it seems to have a new problem every time.. we have been writing to IFB for a replacement since July 2019 however no response to our request has been made. Last 1 week we have been writing daily to the head office to change and replace and give us a new piece still...

I purchased ifb front load washing machine in this august hoping great quality & service.

Instead got disappointed with water leakage problem within a month.

Technicians visited 7-8 times to solve the same issue by dismantling the machine, changing parts & still couldn't solve the issue completely.

This raises two questions
1. Are the technicians qualified?
2. Is the product quality...

Visited srikakulam office today for washing mechine service.. Costomer service department attended.
Charged
Service charges. Rs 590
Two way volve. Rs2450
Filter. Rs.2560
Toal charged. Rs.5600
But they have not given pakka bill and gst charges.. Given job card receipt and they collected amount.. Is it correct?
I want clarification and justice.
More over old volve bring with him. Not...

I have a under warranty washing machine rdw 6.5 aqua which is down for last 10 days. I have also made a complaint but not yet attended. Only same script is taught to me while calling on customer care no "we will attend issue shortly". And no response on mail id [protected]@ifbglobal.com. First complaint logged on 08 dec but not even responded from ibf side yet. Waiting for any conversation/attempt/visit from ifb side.

Very...

Dear team

I am very much despite with service given by ifb team. They are looking service for more than 90 days. Yes what you have read is right, 90 plus days and keep on going. I have called more than 10 times to service center and more than 25 times to their local team. They will give one common answer wait for two days and go on on...

My list of ticket number with dates as follows

[protected]...

Iam purchase in ifb executive plus 8.5 kg 1400rpm washing on may.05.2019.

This machine not working properly, many times complaint in ifb service. But not action in properly, pls response i don't want this machine. I want replacement we need.

Pls response as earlier as possible

Thanks
Regards
V. Ramakrishna reddy
[protected]
[protected]
[protected]@gmail.com...

What kind of fraud are done on behalf of ifb i attached with image. I haven't understand yet why should i pay any money when my machine is under warranty. And still i beg to ifb that please send a technician for repairing my washing machine i fed up now with your dealing with customer if still on action you do on my this complaint genuinely i take your machine at any NH nearest to me and set on fire in front of media sorry for doing this...

This mail is regarding complaint about top load washing machine.. I m ifb customer since 2012 but now i'm very disappointed with ifb i purchased top load ifb 9.5 kg fully automatic washing machine after demo i used and got burning smell from it after register complaint your executive came and they didn't find any fault but still burning smell is coming. Low quality parts company uses now i want to change with new. And never recommend to others...

My washing machine is having a loud noise while wash... I have raised several ticket since 2018 but all ticket has been closed magically without any visiting technician at our place. I found their service extremely pathetic with extreme casual behaviour. My question is i[censored] cannot provide service then why you are fooling people around?? Worthless you people are... Actually you people dont have any shame.
I urge everyone who will see...

This has reference to 3 months suffering. I was behind ifb service center to resolve the issue noticed in my washing machine. Service team has changed motor, board, damper etc at various time and now asking to change the timer.
But instead of all these repair machine is still in the same status. Almost i have spared around 11k for above said activities.

The complaint logged for this was cancelled ([protected]) and i have...

Dear consumer complaints team,

Recently i purchased an ifb convection oven -20cs2 model through amazon. Date of purchase 30/07/2019.

It worked fine for 2 months. But since the last 2 months, some functions stopped working. So i registered a service complaint with ifb customer service. After 2 visits, the service engineer replaced the touch panel and assured that everything is ok.

But after one...

Hello, On the 4th Dec I called the IFB Care helpline for servicing my IFB Washing Machine Model " Elena"I got call from the service agent who told me he was from a private company responding to my call, My observations are as follows:
1) The person who came was " Akilesh" with Phone number[protected]. He did not show me any Credentials & only after repeated enquiries he admitted that he was from a service provider in Chinchwad.2)...

Dear customer service team,

I have purchased an ifb washing machine eva aqua vx 5.5kg 700 rpm a few years back appx 2014.

Now that its not in the warranty period, i am bearing all the maintenance cost.

Over the last few months i have been facing very poor service quality from ifb and sequence of events is stated below

1.in july 2019 my washing machine had an issue and we saw the...

Hi team,

Loud noise is coming while washing machine is running.
I complained numerous time but have not got any resolution. Last time your team took the machine to your service centre, and after returning, machine is still at the same condition while operating, no improvement is seen.

Please take your product back, as you are not able to give the proper services at time.

Regards,
Un...

This is in continuation to the complaint headed "
Ifb industries — ifb top load 6.5 kgs washing machine" for which you have stopped responding. Here are the comments for complaining on top of the same complaint

Hello, no one responded.

Point#1 :we expected that for the 3 months suffer we had because of the worst and poor customer support, the machine will be repaired free of cost. But, we were charged...

I i purchased the ifb elena aqua sx washing machine in the year 2014. On 04.12.2019 the belt got damaged. Hence i call service centre for spare part belt.
But the refused to sell the spare part and they said they will send service person and service charge will be rs. 590.
I want only spare.

Regards

D. Rakesh
Ph. [protected]
Email: [protected]@gmail.com...