IFB Industries Complaints & Reviews

Please look after this mater seriously... Please send people to service my dishwasher

I received one call from IFB and i had taken the same. Someone did visit my place yesterday and i hope as promised, the issue gets resolved soon.

Also, I have given three alternate numbers in case the registered number is not available. So the next time you try to contact, please try the other numbers as well.

Thankyou!

Hello sir,
I am P.Arulmurugan from Chidambaram, Cuddalore district of Tamil Nadu. I am one of the customers of IFB Washing Machine(serena SX 5.5kg). my mother was using this machine she is 71years old, On 13.05.2019, I applied for AMC. Now, my washing machine is under AMC period only. Few months back, there was a problem in my machine and I registered a complaint in customer care. A technician came and found out a motor problem in my machine, then fixed another motor few days later. But after installing another motor, he didn’t do any demonstration. After few minutes, I checked my machine but it didn’t work properly. Then, same day itself I immediately contacted technician, he came and viewed the status of the machine and told me he will fix it. But he didn’t fix it. It has been more than 3 months, till now there is no response from technician as well as customer care. Constantly, I am contacting customer care, they are also registering my complaint again and again but, they are not solving my problem. I am fed up with customer care. Please, sort out my problem quickly. If not, surely I will go to Consumer Court.

With regards
P.Arulmurugan
No.88, 6th cross
Sivasakthi nagar
Chidambaram(taluk)
Cuddalore(dist)
Tamilnadu
Pin-608001
Cell:[protected]
[protected]

Hello sir,
I am P.Arulmurugan from Chidambaram, Cuddalore district of Tamil Nadu. I am one of the customers of IFB Washing Machine(serena SX 5.5kg).this is second time e-mail for washing machine problem within one year. my mother was using this machine she is 71years old, On 13.05.2019, I applied for AMC. Now, my washing machine is under AMC period only. Few months back, there was a problem in my machine and I registered a complaint in customer care. A technician came and found out a board problem in my machine, then fixed another board few days later. But after installing same problem was found. He told to me this motor problem next time bring motor then check and resolve. After one month back no response to me so i booked complaint in customer care. I was booked other complaint in customer care then few week after one technician came he told this board problem, he was installed another board, he didn’t do full demonstration. After few minutes, I checked my machine but it didn’t work properly. Then, same day itself I immediately contacted technician, he came and viewed the status of the machine and told me he will fix it. But he didn’t fix it. It has been more than 5 (march2020) months, till now there is no response from technician as well as customer care. After long time back area manager (pravin) spoke to me .but no action taken for my problem and one time i spoke our service dealer(manikandan) no proper response to me. Constantly, I am contacting customer care, they are also registering my complaint again and again but, they are not solving my problem. I am fed up with customer care. Please, sort out my problem quickly. If not, surely I will go to Consumer Court.
I enclose customer care Tickets number below plz check days
Chat Reference No:CB[protected]
Ticket No:[protected]
Chat Reference No:CB[protected]
Ticket No:[protected]

With regards
P.Arulmurugan
No.88, 6th cross
Sivasakthi nagar
Chidambaram(taluk)
Cuddalore(dist)
Tamilnadu
Pin-608001
Cell:[protected]
[protected]

Dear sir,
This is ramesh .i have lodged complaint on 22/09/19 for washing machine water leakage problem still no technician attend this issue. Kindly resolve this issue.

Ifb Elena aqua washing machine problem

Complain date 31.8.19 very very bad response, customer problem not solved not response your company engineer and officers

My IFB washing machine’s connector pipes are damaged causing the water to leak while in operation. I need new ones to be installed urgently please.

We had sent emails to [protected]@ifbglobal.com and contacted over their customercare telephone no. But they do not reply. Instead send their agent with cheap Chinese spare and charge huge money.