IFB Industries Complaints & Reviews

Want to bring it to ur notice that that the service you offer is the worst ever! This is not the first time my washing machine has given us trouble every single time they say our technician will report to you within the next 24hours but then they don't turn up even after a week. And to top all this nonsense the technician answers the call just once and then switches off the phone. I will definitely not recommend anyone to buy if products....

Dear Sir/ Madam,

I had spoken to the customer care and they shared the number Saleem and he send the technician by name Sadiq from HKGN home appliances, he just came didn't not check the machine properly we had water issue on that day when he had come to check moreover only my mom was at home as we were at work, he told us need to change the mother board or repair it, till today he has not come back after following up regularly,...

Pathetic and irresponsible customer service
By
(Ifb washing machine staff and technical support (Goa)
I am a senior citizen and a free lance journalist from goa. I regret to inform you sir/madam, c/o ifb industries limited about the lackadaisical attitude of your administrative staff and also the technical support persons in goa (India) who are ill-mannered, with unethical behavior in dealing with the customers' with...

On[protected] registered a complaint at 11.40am that the dishwasher is not working. The ticket number alloted to me was[protected]. Since today morning i have called them thrice. Everytime i have been told that my complaint will be resolved on priority basis but it has not been resolved uptill now. As i am not keeping well and on top of this so much of mental harassement has been caused....

Team,

Ifb products are good. But their service is pathetic as they all are outsourced / franchisee.

My complaint number is [protected]. I had registered this complaint yesterday - 30/08/2019 morning, i received a call from the technician that he will be visiting my home before evening, but none turned up.

Today 31/08/2019 i called the same person again he informed me that someone will visit our...

I have been cheated by ifb technician 3 times right from installation time. I will start with recent one.
1. My machine senator smart 8kg was not working in may. That was the last month of warranty. Raised complaint. Technician came and checked and said mother board is spoilt due to vibration, it's broken. Donno it will be covered in warranty will check n tell. After discussing so many times with customer care they said they have placed...

My ifb washing machine "senorita dx" is under amc. The rep of ifb visited my house on 31 aug 19 and did not do any service but asked for rs. 1800/- for replacement of filter and rs. 170/- towards cost of consumable required for cleaning the machine. May the company clarify on these charges. The rep has not brought / was not equipped with any multimeter, sprit level etc required for servicing.
Capt (In) tilak raj ([protected])...

Dear all,

I'm writing this to inform the pathetic service and the malfunction of the product ifb dishwasher.
We are customer of bangalore purchased an ifb sx dishwasher product from btm layout branch attended by sales person nikhil purchased in the month of jan 2019.
The product is still under warranty and the product door is malfunction,
The door spring has broken and the service person responsible gopal...

I am using elena aqua 6kg washing machine from the last 4 years but now i am facing a problem of barring and drum replacement with no warranty... I keep calling the executives for the same but they keep delaying us with the excuses.. If this continues i will have to switch this company's product usage and also not to recommend anyone for this company......

Hi,
I had raised a ticket to ifb team dated - aug-19 and got a ticket no - [protected]. Now its 27th aug till now my micro oven got repaired as of now.

My question is when it is in warranty only my issue it is not resolved then what will be position for which is not in under warraty.
Such a worst response i havent come acoss in my life.

Going forward i sincerely doesn't recommend ifb to any one...

We have purchased ifb washing machine (Diva aqua, vx, 6 kg) in november 2018. We are experiencing problems with this machine as our valuable clothes are being torn. I have raised a complaint with the ifb. The ifb technician attended said the drum and bearings of the machine needs to be replaced. This machine is under 4 years warranty. It's not even an year passed, we are experiencing a lot many issues as our valuable clothes are being torn....

Dear sir i am using ifb senorita vx 6 kg front load washing machine. I book complaint of ifb my machine not start your service person say pcb need to replace he say price of pcb is 6300. So what is the right price for the pcb part
Call me and solve my complaint as early as possible because i am face problems without washing machine
So update me...

I bought ifb 23 l microwave (23sc3) through flipkart online portal. Installation guy came and found scratch in inner wall. Gave me job sheet mentioning that scratch inside the machine. It's been more than 7 days now, no replacement happened. Flipkart rejected the return request saying seller rejected the replacement. Ifb area manager told that it's flipkart who will replace it. No proper response from ifb customer care team as well.
br...

Washing machine model (Front door) - ifb elite aqua sx 7kg - 1200 rpm
For a small problem (Sensor) technician is asking to change the mother board.
In the board every button is working except the start button.
I rejected the board replacement because, the only problem is start button not working.
I discussed this problem with the local technicians. They told, no need to replace the mother board and this can be...

We had very bad/worst experience with ifb service, we had and emergency issue with our washing machine, water flow inside the machine did not stop during washing so we have raised a complaint #[protected] dated : 16th aug 2019. 19th august 2019 one technician turned up after my personal request and examined the machine and said everything is fine.

Once he went out and we tried and faced the same problem and called him and he...

Even though door is closed, display showing door is not closed.
Machine is not getting started because of the message.

Tried reaching customer care, but always getting message as all the customer care representatives are busy. Trying from 2 days.

Mob no : [protected]

Issue occured on 18th aug 2019

Expecting a faster resolution (Repair)...

I have been calling the customer support daily for the past 5 days as my product is malfunctioning and they say that they will send a technician within the next 24 hours but its been five days nobody has visited me, such a pathetic service from such a pathetic company no value of customer everyday the customer support convinces me that a technician will be visiting you but nobody comes, utterly disappointed with the service of ifb, my registered...

We registered a complaint for our IFB washing machine. A service technician attended the fault after 2 days of registering the complaint. He replaced inlet hose, door lock etc., and since the machine was not working he later informed that he will replace the door. Even after several reminders it is pending. SERVICE IS VERY POOR. IFB must resolve at the earliest....

I am a hapless customer who foolishly took an AMC a few months back. Now I have lost money and my peace of mind and am saddled with a dishwasher that is good only for scrap value.
I keep calling the service centre tirelessly as my dishwasher is leaking. All the salt seems to be coming out. Inspite of several reminders and subsequent promises to resolve the complaint, nothing happens. No service person calls or attends. And when I checked...

Dear IFB team,

I've purchased a washing machine of IFB & using since 2017.
Model - IFB TL-SDG 7.0 KG AQUA.

It was working fantastic. Suddenly few days ago, it stopped working & when we asked for serviceman, we got to know that PANEL board is damaged. We were asked to replace the panel board & told that it will cost you INR 6340 + taxes & service charges of INR 700 will be charged extra.

Request...