IFB Industries Complaints & Reviews

My washing machine is not working. It is ifb diva model. It is not spinning. It is under amc. I have made complaint on 18-7-19, 20-7-19, 23-7-19, but no body seems to be intrested to attend it. One person came on 19-7-19, and went back. But no response yet. Fade up of complaining.

R n mishra
[protected]
K-84b, sector k
Ashiyana, lda colony
Lucknow-226012...

I purchased ifb 1.5 ton hot & cold air conditioner in february this year. It has some serious cooling issue. I have installed it in my cafeteria. I usually keep it at its maximum cooling setting but it doesn’t perform as it should. I called the service guys a couple of time. They visited and tweeted some of the settings and left but the issue never got resolved. I run it at 16 degree temperature but my room temperature never comes down...

As mentioned in above subject, Cloths are stuck in the machine since last 5 days. Technician have not turned up even we have lodged complain several time to the customer service,
Unable to understand how to deal with it.
There is no response at all. Sending you the photo of complained acknowledge for your references and for needful....

We have purchased new washing machine on 13.07.2019 and after new machine comes, their are issue with its door i. E. Not properly closed, so we have lodged the complaint with replacement id: [protected] on 16.07.2019 for replacement of another washing machine. But they are simply misguided us since the date and even not pick up the call where we talk i. E.- [protected]. Pl resolve the matter us earliest else matter will goes much serious.br...

I had subscribed to AMC on May 30th based on the suggestion of the service executive, Praveen from Star Airconditioners, Chennai. I called up the customer care and logged a servicr request on July 15th. Details of ticket below.

Hello, Your Tkt-[protected]is assigned to IFB Service Technician. On completion of Service, we will send the next SMS to get your feedback. Pls respond accordingly.

Till now no technician...

It has been a very frequent issue with this appliance. Just keeps saying 'door' and has been attended to just 2 days ago by an ifb official. He was on visit for the due service but he didn't fix this door error and advised to raise a complaint. Over years this issue has kept popping up, i seriously request you to provide a permanent resolution to this.
Rmn: [protected]....

I am from kerala state, kollam district. I have been calling the service centre for a long time for free service of my washing machine and they are making me a fool everyday by calling me and saying they are on there way and calling in the evening that they are unavailable. So please do the needful as i am loosing trust in your firm.
Contact me on :[protected]...

I called this no [protected], the person, on the other hand, claimed to be ifb service guy took my complaint and visited me within a couple of days to repair ifb oven, he took the part repaired it and came back after 2days with 6months of warranty on the repaired part and charged me rs. 3000, the repaired part didn't even last for a day and now he has blocked my number. I called from a different no still he is claiming to be an ifb guy. He...

I own a ifb front load washing machine and currently i've my amc running for the same. Within the past 3-4 months my washing machine is having frequent complaints and even though i've taken amc, they are charging me heavily for the repairing.. The filter itself which costed me around 2600rs got damaged in 3-4months usage... Not only ifb is charging unnecessarily for the repairs, they are not providing quality products....

Receiving message as service issue resolved, but no service request raised by me. This is happening once in three months. Service agency raise tickets on their own and close with comment issue resolved. Though i have mailed to ifb cusotmercare, still it is happening. I called the concern agency number and asked why this happened, they replied ifb automatically generating tickets, and we close this with issue resolved.

Is this...

I had called on ifb toll free number to service my ac as it was not cooling properly. The guys from ifb came and filled gas and charged around 2500 bucks. Since there was not much improvement, i again called on the toll free number and again the guys came and did something and charged another 350 bucks for the visit. After sometime, water started leaking inside the room and cooling went down. I again called on the number and the guys this...

I have purchased IFB Cut out. This shows "HI" even if the voltage is 240 V. This IFB voltage protective device is purchased at the time of installation of my new IFB washing machine model Executive Plus on[protected]. Because of this defective Cut out device, I am not able to run my washing machine....

I have been complaining since 15 days on ifb helpline for servicing my washing machine and clothers dryers. Even though ticket no is given the technicians never visit and everytime i call the helpline they tell that they will put a request again for urgent servicing.

I have amc of the machine and still this is the class of response that is givcen. It is never told when we buy that the ifb service will not be there in case...

Respected Sir/Madam,
With due respect I beg to state the following lines for your kind information and orders please. I purchased IFB AC from khosla electronics Madhyamgram on 29.04.2019 and installed on 03.05.19 vide order no.01122/1920/01589 in the name of Arpita Sarkar. Immediately after installation it is not working properly due to cooling problem as well as condenser leakage. After installation continous 02 months contacted...

I purchased ifb washing machine and in a month the panel started acting weird and they replaced it again in 2 months the same thing happened and they send the technician the person was so rude he is like jo bhi chale usko chala lo that way he responds to the complain
Then some senior person came and he said fitting nai kiya hai bande ne abhi mai aacha kar dunga but again the same problem in this process the warranty is gone and i...

I have a ifb washing machine and representative from ifb called saying that my service is due. Upon visit, the person opened the machine completely and then says that there is problem with the mother board. All of a sudden the display started flickering, i did not have this issue at all. I want the issue to be resolved and harinag enterprise be held responsible for it. The person's name is punith....

A complaint was lodged on 2nd of July in an IFB authorized dealership regarding a broken part of my refrigerator. I was assured a redressal within two working days. I was contacted by the representative and was promised a specific time thrice within the past week but he never showed up. On the 9th of July, I again called the representative. Instead of being apologetic, he started behaving rather rudely and then passed the call to someone...

Complaint no: [protected]
Place: ranipet, vellore district, tamilnadu

Nowadays ifb service is very very poor and very irresponsive. I have logged the complaint and the service guy attended in a day and told that the drum has broken and since the machine is in warranty, he will bring the drum once it is available and left.

After two days i logged a complaint to replace the drum and the customer care people...

Hi,

I have raised complaint on 13th jun’19, it is almost a month now there is no resolution from ifb. I am reaching them everyday, they will say technician is in goa, but for how long till now no action. Who ever tracking the complaint number [protected], please call me at [protected] or [protected].
There is no response from the service agent and his manager now. Please request to solve this at the earliest....

We relocated to a new apartment in fraser town and got our ifb dishwasher re-installed. Since dec 2018, we have called the ifb technician at least five times for the same complaint. Every time the technician comes he charges rs. 590 for the service and charges for de-scaling powder rs. 680/- (Four packets). However, two days later we keep getting error f-5 when we put it for a 1.5 h cycle....