IFB Industries Complaints & Reviews

Vide tkt no.[protected] and [protected] subject cited above. Ifb contects no.[protected], [protected], [protected] and [protected] contact me on 20.5.2019 only wasting of time by way of different type of harassment, misguided, grilled but failed to install & demo the washing machine purchased on 11.05.2019 through m/s navrang audio video, laxmi nagar delhi 110092 till 21.05.2019....

I debmalya basu requested for servicing of my ac machine on 15/05/19. Location: kgn enclave, flat a, block b, kalibari rd, po & ps rajarhat. I received an acknowledgement through sms in registered mobile number. The sms read as following:

Dear customer, your ticket no. Is [protected]. Ifb representative will visit shortly. For assistance please call [protected]/[protected].

However, in spite of several follow...

Hello,
Complaint number [protected].
Paid 3200/- for wire replacing. But the technician didn't call us and when we called no response, the ticket is cancelled without any reason.
We are still trying to reach but no response.
Service technician number [protected]/[protected].

I am a senior citizen and it has been 1month the machine is not used and service not attended.

Support us....

Hi ifb team,

I don't know the wrong status update is the problem with pondy team or across ifb service team. I brought this product due to the feedback received from local team but i think i have reconsider buying ifb product. I have logged a compliant by yesterday morning, within one hour they have updated the ticket status as waiting for customer appointment. From then i have called customer care two times and called local...

I bought a washing machine senorita aqua 6kg 4 years back. 2 and half months ago requested a service and registered a complaint in the concern office (Durga enterprises, ifb authorised service center, ariyalur). On frequent call and in person visit to the mentioned office, the complaint was taken and a mechanic came to check the condition. Unfortunately, found the main board wire was bitten by rat. So paid 6844 for the board and 1670 for...

My name is clifford fernandes. I am from caranzalem, panjim, goa. My ifb chimney (Type cm. Model: 1s2bp is not working for more than a week. I had given a complaint and was not attended. As i needed the chimney in working condition because of cooking fumes in the house, i opened it up and got to know the motor winding was burnt on one side, i took the motor and went to panjim ifb service center to ask for replacement. A service personal was...

Tkt no. [protected] pending for demo & installation work of washing machine, 120 hrs has been passed after deliver the ifb wm tlrcsg 6.5kg aqua, no one sr. Technician visit the premises to resolve the problem faced by me. One person came on 15.05.2019 at 1810 hrs but without open the machine, talk rudely and went away. After that ifb need not to contact me.
Adv. Mani shanker...

We purchased ifb senorita wxs (6.5kg) washing machine 10 months back, the rubber gasket got a cut and the water leaks from it, i called ifb service center for its replacement since my washing machine is under warranty. They said service charge will be 250 rs and the new gasket would cost rs.6500. I checked online for its price, didnt get any information regarding this particular model but similar models gasket costs around rs.600. I just...

Dear ifb,
Not a month goes by when something or the other goes faulty in my machine. I have been requesting for a qualified technician, all i get is a jugaad technician who believes in replacing the parts. Thankfully my machine is in amc but i have never got the permanent resolution.
I have to go through a repeated cycle of logging the call, chasing the incompetent technicians, waiting for a part to come, fixing it. Machine...

I have IFB washing machine ELINA DX 5.5 kg front loader . Problem is that it is taking water but not rotatin.   Replace all...

Hello IFB Team,

As we bought a IFB Washing Machine 10 days back but still we didnt had our demo and installation and also thier is no customer care to contact with you guys. As it is a bit urgent need quick response on my complaint.

can reach us on [protected] / [protected].

Need to resolve my complaint asap.

thankyou....

I have purchased split ac of 1 t in may 2018 and is giving reoccurring problem of gas leakage. Every time complaint is registered it is resolved from temporary and problem keeps on reoccurring.. Service is very poor and this time my air conditioner is out of service from last 22 days and still problem is not resolved... This needs to treated with urgency for the benefit of other customers.....

My complaint number [protected] dated dec15th.

It started with an issue the my washing machine was showing some error. I called up to the customer care to register complaint on 15th of december and an engineer came on 17th of december. The engineer the mother board is dead. With all difficulties i got it resolved in the month of jan. A day the issue solved next machine started shaking horribly and was making huge noise, again...

I have placed the complaint on customer care on 4 may 2019 and got the complaint registered number. The technician called and confirmed that he will visiting my place one hour and for that he asked the location of my place and snap of the washing machine. After that he did not call neither he came to my place for service. I repeatedly called him and the response is same, he will be visiting the place in one hour. I called by 6.00 pm on 4...

I am truly disappointed with the service being provided. It's been a week since i raised a complaint and no action was taken. When asked to connect to a supervisor, the staffs are not willing to connect.. I thought all customers are treated same and fair and here i am seeing a difference.. How many times to chase for a service and despite when we still have guarantee and have also paid the maintainence fee. Will not suggest anyone to get...

Hi i am priya, i lodged a complaint on 29th april regarding non working of our washing machine. Till today i had been calling the customer care and the responsible officials several times but the response is very worst. I get the answer as the technician will come as soon as possible. But no one has arrived till now.. One time i received a response that ticket has been closed and problem solved but it is not. We were not able to wash our...

Dear sir/ madam, i am shailesh prakash from pune india. I hv purchased ac from reliance digital, phoenix viman nagar on 28 apr 2019 & same delivered on 29th.

2nd may, a call received by my wife, mr maqsud sajjan from mobile no [protected] appx 21:00 hrs. Asking from where you purchased the product.

After confirmation that ac was purchased from reliance digital he asked to contact reliance digital for installation....

Good day,
I have ifb senator model of washing machine.
My machine is out of order and i reported it in the last week.
For the last one week i am calling up the customer care number and getting assurance of sending the technician on the same day. I was even given the phone number of the technician (Mr. Rajaram pawar). When i tried to contact this technician, he only replied that he is on the way and reaching my home in...

Hi
Please provide service for product we bought

I registered / requested for service on 7th april 2019 but still i didn’t got the support or service which i requested and fed up with calling service centre and customer care every day starting from the day i requested for service

My name raviteja son of nageswararao pathuri - registered mobile [protected]

After i lodged a service - service...

Dear sir

The machine is under amc. I wanted to lodged a service request today by calling your help line number at 8.40 pm from my mobile [protected]. I was told that one service request made by me during 2018 is opened due to your technical problem and no fresh service request can me made it is a very serious concern and i requested the person to give to the supervisor but he purposely disconnected the phone and made my phone...