IFB Industries Complaints & Reviews

I am got ifb washine machine - amc dt 28/02/2019, from rgs enterprises, kalpakkam. Technician come wc machine - elite dx[protected] drum problem - so put 2 yr amc charge - rs 5723 plus drum half rate chare rs 2100 plus service rs 700. Total 8523 paid.
After amc taken why ask take extra money for drum and service. After amc taken only parts change after 45 days only. What is our company rules....

My ifb oven touch pad start button is not working. Service representative told to replace the touch pad.

Quoted 2500 for it to replace. Need to know the price of the touch pad and service charge. New oven cost 8000

Need the price for it. Ifb is charging this much cost. Need to complaint on it

Need to complaint on it and if service representative cheated us need to complaint on him aswell...

We renewed our annual amc with ifb on 26th feburary 2019, the technician had visited and had renewed the contract. We were getting noise from washing machine and technician confirmed that we will replace part after some days that is causing now and that the amc will cover it. Yestrday suddenly the washing machine stopped working and i logged a complaint with ifb [protected].

The technician had come today and said that the drum...

The IFB service technician says that the cost of the Pcb of the Dishwasher - model Neptune is Rs.6800/-. He dosent have any price list nor any MRP sticker on the product to show the Rate. Please tell me the exact price immediately. Also how do I ascertain that the PCB itself is spoilt. The technician wants the old spoilt PCB back. Please reply immediately as my dishwasher is not in use right now...

We brought a IFB stabilizer 1 yr back...after few month...stabilizer is not working ...We already told so many times to cutomer service about the problem...we even send them pictures of bill and stabilizer number...they are careless and so much rude...There is warranty period of this product...what should I do with this product...Should I complain to consumer forum?...

The poor service provides by ifb customer service. I call them and complain about that i registered about my machine is damaged and currently not working and they said they will provide me the ifb technicians for my washing machine... But after someday, i didn't get any phone from ifb and their technicians too. So i want to tell them ifb service that you have poor service....

I bought an ifb washing machine model aw60-205t in 2014 and a month back its digital panel stopped working. According to the local ifb authorities and technicians the panel needs to be changed but they don’t have the panel as ifb is not providing it to them. Just in less than five years my machine is of no use. What answer do u ifb guys have for this?...

Dear [protected]@ifb,
I have purchased ifb fully auto washing machine model:elina aqua sx 6kg sr. No.005349
On 28th may 2016 with commitment given that within 24hour engineer will come if you complain us.
But i feel very casual approch towards customer service.
And when we call on your toll free number every time we need to discussed same problem and i had very bad expirience of your company
Till now i am not...

When I asked for the belt to be replaced the visakhapatnam IFB service center at Akkayyapalem.They refused to sell the spare part and said that they would come for a visit if I agree to pay Rs600 as service charge plus cost of spare part namely (Belt). how can a company refuse to supply spares if i can fix it by myself...

Such poor after sales service by ifb. Raised complaint s at least twenty times and yet waiting for response. Disgusted and frustrated and don't whether to give up or what. Why don't you guys improve the standards of your service before making any publicity of the product. Never expected this kind of response. Hopeless brand. Please anyone guide me to the higher authority....

Sir ifb washing machine purchased on 12 feb but not yet installed. On mayur electronics malegaon tar malegaon dist washim
Mayur electronic register on 18 feb.
Company executive call me and said within 48 hours. Washing machine will be installed but not yet installed
Pls resolved the issue
[protected]
Milind kulal
Pls pls send to service providers otherwise i'll return it purchased lg washing machine...

Past 60 days i am following for service engineer to attend the problem my complaint number :[protected]. Especially m/s dhavin enterprises agency is a very big fraud saying that 24x7 service but no one picks the call even after continuous try. Where as ifb custmer care[protected] is also same just they will register the complaint and say a regular dialogue of we deeply regret the inconvenience caused to you we will provide the service with...

My ifb front loading 6kg machine was repaired. Technician attended, checked and says about 6500 for replacement. He is already charging 850 for service charge. The machine was running fine until yesterday when it stopped suddenly. Upon restarting the waahing machine again, the machine got stopped automatically soon. Kindly advise as i am still waiting for my machine repair.. Kindly advise the actual price of pcb....

I have a ifb front load senetor aqua 8kg model with me past 2 years in noida u. P
The machine is under warranty. I had made a complaint about this machine of a rattling sound during spinning. I raised a complaint on 24/1/19 by writing a mail in their customer care mail id and the complaint number was [protected].
Till date the complaint of my washing machine is not solved and i only get inconvenience caused to you is regretted...

I rajneesh garg, a loyal customer of ifb is completely dissatisfied from after sale services of ifb...As i purchased front loading washing machine three and half years back under full 4 years warranty...As my family facing great panic due to certain problems in w.M from last three months...After repeating cals on customer care number technician came but problem not sorted out...Technician from ifb visited 5 times in last three months but...

Complaint no. [protected] filed on[protected]. Engineer visited site told us that the machine would require bearing replacement. Since then no body has come back with the spare and even after repeated calls/Mails to customer care there is no response. I have been taking support of local dhobi help since then, almost he is charging us 100 to 200 per day, request your intervension and help us in getting compensation for the financial and metal...

I had lodged complaint for a number of times your ifb customer service providers have recorded that but no technician came for service at home... What the hell you guys are doing... My washing machine is not working at all... You are worst customer service providers who are cancelling the appointments at your own without calling to customers for no reasons....

I have purchased ifb washing machine (8.5 kg top load) 1 year back and since the day i have purchased the machine i have faced multiple complaints (About 25 times).. Every time a new problem arrises.. Very bad experience.. No one listens to complaints.. Their technicians are not that experienced except few.. Want my machine to be replaced as it is still under warranty period.. I had paid 5000 extra for this machine if compared to other companies...

I have purchased an ifb washing machine executive plus vxid machine on april 22, 2018. Post which a sales representative came and sold trolley and other products saying this is required,
Incident 1:
After 3 months the machine started shaking, post raising complaint the ifb person told this machine should not be put on trolley and remove the trolley, i have to waist my money on trolley.

Incident 2:
Recently...

This is to draw your kind attention that my machine is in amc and since last 6 months i have been complaining constantly in regards to my washing machine,

And up till now no satisfactory service or answer is given,

There is heavy rattling sound coming in my machine since 6 months

On complaint it was attended and i was unnecessary forced to pay rs 2500= to replace the motor, in which the problem...