IFB Industries Complaints & Reviews

The person for installation had come two days before checked the product for any damage, ... Then he fixed pipes and left...

The water to the machine was fixed from old(already fixed for my previous machine, which was rusted) waser to tap...

Now not able to use machine as the water leaks from the tap... Through the waser to tap to machine.
The customer care number... Not working.. Says it's wrong number....

Sir,
I have registered to service the washing machine on 02/jan/2019 through toll free no. But till now no body came to attend the washing machine for service.
They are simply ignoring the request lot of time and closed the request as 'no response'. The washing machine is now under 'amc'.
Hence it is requested to take necessary action immediately to avoid further legal action in this regard.
Regards,
K....

After the completion of 4 years warranty on[protected] I have paid Rs 2714 for 1 year AMC. Our M/C gradually getting have vibration with sound. I booked complaint The service personnel checked the M/C and reported that shock observer only faulty should be replaced.On[protected] new shock observer provided but the M/C getting heavy vibration with sound.Again I booked complaints several times in Toll free customer care and service centre at...

My machine stopped working while running with a smell of smoke. Service rep visited and said wiring burnt and timer control failed. But under amc only timer control will be replaced and u should be charged for wiring kit even it is supplied by company with machine. Why company is doing like this as a customer i have not done any thing to the machine to make wiring burnt and at the time failure no high or low voltages observed on any other...

We have been using washing machine since 1995. We used one local brand and the last one we had was samsung top loading we bought less than 13000 back in 2002, and it worked flawlessly without any maintenance cost until 2014, even we didn't bother about their warranty period. As we got too comfortable with that brand and perhaps didn't know about their true value of less maintenance cost with less price, we chose to buy ifb for a change as...

From
M. Malyadri
D. No : b-10-118
Buchi reddy palen
Sps nellore d. T.
Mobile number : [protected]
To
The ifb appliances
Sir,
I had purchased ifb front loader washing machine at buchi reddy palen in nellore d. T my only request is please arrange for first time cleaning service via your support.
Thanking you sir.
Yoursfaithfully,
M. Malyadri...

My washing machine door lock is dysfunctional for almost two weeks and ifb people are not responding or paying any heed to complaint. I have tried to contact people at all levels but now the service manager at patna is also not picking up my calls and avoiding answering. Atrociuos response from ifb. Feeling sorry for having purchased ifb product next time i will not commit this mistake...

Tthis s in regard of complaint for my ifb washing machine which i bought nov.2017. I called ur toll free no. And received a call from a service centre above no.

Technician harish took d panel and now he s not revieving a call nor replyin plus he ran away wd an amc amount of 4k.
Pls help hw to proceed and help getting my money back.
[protected]...

I have fully automatic ifb washing machine model senorita dx 5.5 kg. On 05.02.19 i made a complaint on your toll-free number[protected] for getting my machine repaired. The complaint number given to me was j 1062 and it was assured that i shall be receiving call from service centre jaipur within two hours. I got the call from[protected] stating to be from ifb and mechanic assured to visit me next day i. E. 06.02.19. On 06.02.19 the mechanic...

Dear sir/ madam,
We hereby inform you that we purchased ifb washing machine, but unfortunately we received a defect product, we had complained to the store where we had purchased but the response is too low, and tried to complaint to customer care executive but the response is too low. Hereby attaching complaint id n replacement id. Hope i expect a proper and fair response.
Complaint id : [protected]
Replacement id :...

Machine is dead, complaint raised, its now more than 9 months still no resolution from ifb.
Contacted many times to ifb customer care, raised complaint, every time get new complaint no but no resolution.
Call many ifb persons which include service center, service engineer, area manager etc but still no resolution. Every time getting new dates. The service engineer already collected rs 4900/- with word of providing resolution.br...

I have purchased a washing machine presently covered under extended warranty. The machine is not working and inspite of repeated calls, nobody turned up to properly rectify the malfunctioning. Please make an early arrangement to attend the machine.

T.K. Jacob, Mobile_[protected]. Location: Virippil, Moozhikkal, Kozhikode(Calicut)_673571.
Make of the machine: IFB Elena...

The main problem we are facing is the lock system of the microwave. Lock of the microwave which is on the gate of the microwave has become free due to which we are not possisble to operate it. Also the light is not working when we on the microwave.
Our model no is 30sc2

Kindly see into the matter as soon as possible as we are facing lot of difficulties due to non functioning of microwave....

I have raise the complaint on 24.01.2019 my complaint no is [protected]
But no body call me and inform me when will he come and resolve my complaint after waiting few days. I again raise complaint that complaint no is[protected] but still waiting for the call when he inform me to visit and resolve my complaint

Please do needful action
I want rto replace my microwave not to repair

Contact no - [protected]br...

Purchased stabiliser for ifb washing machine in july 2017. It was purchased from the company when their technician came to install washing machine. Few days ago stabiliser conked off. It still continues under warranty. However, we could not locate the bill. Technician took back the stabiliser and informed us that unless the bill is produced, they wont replace/repair it.

I suggested them that they would definately have details...

One of worst customer service. Please do not go for ifb. Purchaged a washing machine from ifb and they delivered defect product. Their technician came and said the same.. This the defect product and we will replace new product. So far no proper reply from ifb. Customer service people give different mobile numbers to call. They also don't respond properly....

Ticket no - [protected] has been pending due to long delay in service/re-scheduled. For any query call [protected]/[protected].
Machine serial no 058544
Amc 22.03.17 to 21.03 19 valid till march 21/03

Problem was started from january 15/01/2019, but till date no resolution, service dealer informed that spare not available, hence told to exchange but machine under amc only till now, kindly intervene in this issue...

Hello

I'm a ifb consumer as i've bought a dishwasher from your company and i was offered warranty and prompt service when i purchased it.

In december 22, 2018, it stopped working and so i made a complain in the service centre, they visited and diagnosed with the problem and asked me to wait for 2 days and it will be repaired.
From december 22, 2018 till february 5, 2018, i've been waiting so that i can...

I had to move from one location to another and I paid 6oo Rs for locking and unlocking the tumbler. Connection and disconnection. The service guys happily collected the charge for both the services and now when i am calling for re installation they are not showing up. IFB customer care gives me various numbers of local co-ordinator and they keep telling me this is not my area. I have made atleast 20 calls back and forth. Escalated to Mr Shakti...

My ifb washing machine elite aqua is under 4 years warranty. I raised a complaint with ifb on 28th dec'18 as there is an issue with the machine. The ticket number is [protected]. A representative from ifb visited on 29th dec and told that the display is faulty and will be replaced within couple of days as it is under warranty. I have been calling the ifb customer care and still now there is no response in terms of resolving the issue. Every...