IFB Industries Complaints & Reviews

This is really matter o[censored]npathatic attitude of entire ifb right from ifb helpline [protected], dealer [protected], ifb area manager. I have registered complaint on 28.11.2018 but till 12.12 2018 my complaint has not been solved. I have made repeated calls to everyone. Ifb helpline says problem shall be solved in 24 hours whenever i called. They also gave number of area manager. I called area manager. He told me to send him detail of complaint....

I have signed 2 years amc of rs. 5723 for elite dx 5.5 kg, i have undergone service drum, front tub and bearing.in addition they have changed one hose pipe and belt which was not having any problem. After service, the service engineer asked me to pay hose pipe rs. 650 and belt rs. 950 which was around rs.1600 in total. The belt which was supposed to be in amc, they told me later it is not covered.
While signing up the amc they said...

I have purchased an washing machine of ifb on 18/02/2018 with bill and warranty for 24 months, from past 5days there is an problem with the ifb washing machine which not working and complaint has registered with there service centre and the ticket number is [protected]. Near about 15 to 20 calls been made to remind them each and every time, but till date there is no response.
Know, with this kind of worst service from ifb then i am...

I am booking this complaint after no response from customer service.

I got a problem in drum remaining with some loose rubber powder after washing cycle.

After checking the problem by IFB technician, it was found due to corrosion of drum arm leading to misalignment which leads to rubber wear and informed to replace the drum along with rubber seal.

As my machine is under 100% warranty for 4 years,...

Here i am complaining about my top load washing machine 6.5kg
I was purchased in the month of oct dated 10. Fro that that to till 9 dec 2018.
I didn't get any call or msg from ifb in regarding the issue related with my washing machine..
I call it's service center many times but didn't get any response and i also send many mail but didn't get any response.
Now i filed a case against ifb in consumer court and i will...

After complaint on this site more than 10 calls came on 08 dec 2018 asking same thing... Hell of a service. Frauds.
Finally late in the evening somebody lands up checks the machine and says that there are issues and because warranty is over amc cannot be done without repairs.
My query is that i applied for amc well before my warranty ended. Although the request was acknowledged by the company nobody turned up as told by them...

I am getting f5 error on the dishwasher frequently. Whenever i start any washing cycle, the machine fills up water and starts running, but immediately drains out in 10 seconds. The cycle is not completing. Sometime, i get error after 'rinse', when the machine switches to 'dry' mode. The technicians visited and checked, but could not diagnose the problem. They took it with them to service station where they say its working fine. They are blaming...

I bought the machine in dec17 but after 3months it started leaking i made many complaint in ifb but everytime technician not came only msg came that your problem has been solved.. Now it is like a rubbish for me.in future i m not going to buy any ifb appliances. I will prefer lg or samsung in future. I also bought a ifb microwave i registered for demo but no one came for the same. As usual i got only a rubbish msg that your issue has been...

Sir, i am writing this complaint for the second time, i am a loyal customer of ifb since 2007. After my 2yrs amc contract with ifb for my elena washing m/c, no one is attending my door closing issue even after several calls and online complaint registration.
If this is the case, i would like to break the amc and request you to refund my rs4500 paid over amc for 2yrs.

It seems in ashok nagar, chennai a new agency started...

I had applied for AMC of washing machine in response to a mail by company in Oct 2018 before end of warranty period. On 10 Oct I received an email from IFB that AMC request is accepted and that somebody will contact regarding the same. However, there has been no response till date.
I have approached the company customer care many times but NO positive response....

Front door washing machine bought from nadiyad sanket sale india 10 months ago by me aka paresh patel, at - alarsa, ta - borsad. Di - anand state - gujarat 10 months ago and machine is not in working condition. I did complaint more than 7-8 times. The drum of it unable to complete one round. Every time person came from service and they perform half checking and left our home. I hardly used more than 10 times this machine. No one able to answer...

We had a problem in our ifb dryer for which we contacted customer care. They sent service people who came and found 2 problems. We paid the money for their service. There is a coil problem for which we told them to order for a new one. More than 15 days have passed the service people didn’t turn up. I have expressed this difficulty in customer care and they too have not responded. We are in a place where we are in desperate need of our...

This is with regard to the technican mr shailender who visited our house on 03/12/2018 to my shock he shouted at my father who is an senior citizen and started using derogatory language just because we did not take accessories from ifb and i will complaint this to your higher ups as well. I want to ask you a simple thing is it a crime that we dont purchase accessories from ifb and this behavior by ur so called technician is like an mafia...

With deep concern, we would like to inform you that, our ifb machine which is not even 6 months old purchased from ashram road branch of sales india has given us problems 3 times. We have been given defective and faulty piece.

We had already lodged complain regarding the same, and was immediately attended by your technician. The technician worked on it and made it serviceable, although we were not made aware about the problem.br...

Hi team,

We have purchased ifd dish washer on[protected] and we are having issue with that from starting.

We have added filter and also using ifb related products even though the mission is not working as expected, when we raise any ticket for that the technician will come and not providing correct solutions.

We requested to them if that missing having any problem that we couldn't able to fix...

I have called the customer care number more than 5 times over a period of one month regarding my washing machine not working one guy came to house on day one after that no one visited my name is ajith r and the complaint number is [protected]

Complaint

The washing machine stopped working completely and i made a call to customer care and a guy came and said the board is faulty and needs to be replaced we said...

I own a 6kg senator ifb washing machine which is under amc inclusive of rubber parts... On 27th nov i registered a complaint with the toll free no. Mentioning very specifically that on/off switch on the machine does not light up when supplied power... My ticket no. Is [protected]... Initially the customer care were unable to the correct service centre of my area even though there have been numerous complaints attended by the local service...

Hi team, My machine is out of service for a month now. I have tried calling customer care and my complaint was registered but no one came to service the machine . After too many follow ups responsible person are denying to take call and no one is willing to take the responsibility. Please take this issue seriously. My machine is in warranty period....

Dear sir,

- purchased neptune sx! From ifb point viman nagar pune on 18 november 18.

- was given in writing. Delivery date - 20 nov and installation date - 21 nov 18

- got my machine with lot of persuasion to if point ultimately on 24 november that too i was told that it will come by 11 am and it came finally at 8 pm. My complete day was wasted and i am in business. Imagine how much loss of time...

Hi,

My ifb 30brc2 microwave oven's convection heating element is not working. The heating element was damaged. I have amc for my oven. I raised a ticket [protected] on last monday 19-nov-2018 but till now i didn't receive any calls from service center or technician. I phoned customer care and service centers more than 50 times but no proper response from them and the problem is not yet resolved. Is this the way your customer...