IFB Industries Complaints & Reviews

Product washing machine, model - elina sx front load. Amc running. Complaint lodged with customer care on 01.11.2018, tkt. No.[protected]. The complaint is un-attended after lapse of 9 (Nine) days. Contacted with customer care more than 5 times, they assured to forward the complaint to the service centre at kolkata. The kolkata service centre is telling that it is the responsibility of the company to send the spare parts which they have not...

On 5th Nov I have called to IFB call centre number where I have lodged the complaint of not getting water inflow in the IFB washing machine with my registered mobile number ([protected])
I didn't get any SMS as ticket number . Next day (6th nov ) I got a call from the mobile number [protected] ( Sahil Khan as per true caller ) that your technician has been allotted, they told authorised person of IFB will be coming shortly and the Technician...

1. I purchase a IFB Washing on 06 Nov 18, and booked on same day for the Demo. My request was booked vide TKT No. [protected].

2. It's now 08 Nov 18, and there is no response from any Technical Team. If this is the initial response, than I think my decision to be a part of IFB family was wrong.

3. Kindly, accord priority.

Rohit Tyagi...

I, k.prasad A502 kumarprasanna apts, jambulkar chowk Pune purchased a washing machine on 2.11.2018 from Vijay sales trimurti palace. Till date no one has turned for demo and installation . The message token for installation on 5.11.2018 _ no [protected] I am not gettingg any reply from any one

If I were aware that installation is such a lengthy I would have gone for some other product

Pls inform whether I shall...

I got an issue with my 7 years old TOP load washing machine. The issue is that cloths not get washed properly. I submitted service request with IFB Service Center, Nellore, Andhra Pradesh.

The IFB technician came to my house and told me that the repair cost would be more than INR 5000/-, so you go for extended warranty as I do not have warranty. I am not interested to get it repaired instead i think to go for a new one. But,...

Sorry to say this but I am having worst experience with your services and technician services because it's been almost 3 days that I have complained against my ifb washing machine to your customer care..my complaint ticket I'd is [protected] and getting fooled by your technician Mr Rajinder Bhatti first then by your technician excecutive Mr Harjeet Singh I am not able on run my machine in a proper working as there is a problem and my washing...

M a george
Comp. No.[protected]
On october 24th i complaint your customer care and on next day one technician came and he said one of the parts should be changed for my washing machine. After that there is no replay on your side. I cal regularly your customer care they say the technician will come tomorrow. I bought my machine on 2016 and it’s warranty is not over. Kindly repair my machine as soon as possible...

I have ifb senorita sx 6kg washing machine... I am facing dper error since afternoon... Morning machine batch went normally, however, the second one which has only 4 cotton mats giving this error... I have been using ifb fluff only. I tried 10min spin which stopped at 9 min and showing the error. I would like to know if there are any standard steps to resolve the said problem....

Very regretfully i would like to tell you that my washing machine is not working since sunday the 28th of october 2018 i have lodged a complaint on same day and got a ticket no. [protected] which remained unattended till yesterday sunday the 4th of november 2018. On sunday the 28th of october 2018 i was assured that within 24 hours some technician would visit my place and resolve my issue. No body appeared till wednesday the 31st of october...

I bought a dishwasher from ifb point, raheja mall, gurgaon 2 weeks ago. Requested the dealer's representative to first send a technician to look at the installation site before suggesting the model that would fit the space. He told me that all these were standard and there was a great diwali deal so i should pay him for the machine and if it did not fit it could be returned with full refund. I paid by credit card (And he charged me 2% extra)....

I gave a online complaint regarding washing machine with the token no:[protected] on[protected], on 25/10/2018 one person attend and came to my house said that there one part has to replace and has order for it. So fare the problem is not rectified. I am sorry to say your service is very poor. It is under service contract. My phone no is [protected]...

I have ordered a ifb microwave oven... Installation and demo was scheduled on nov 4th.. But the person called on saturday and wanted to come on saturday instead of the scheduled day.. As i was not available i told the person that was not possible. So he himself rescheduled it to 6th nov. Now upon calling the person is not responding and is unwilling to come for demo. Customer care service also is worst.. Will report a very bad review i[censored]...

My top loded washing machine 205s
Is not working properly since 19th of sep 2018,
I have complained to ifb customer care on same day my ticket no. Is [protected]. On 20th sep technician came and told that pcb of washing machine were damaged and he will replace it. Iso that i extended my warranty for one year no charges will be taken. But after three or four days he call me back and told me that pcb has broken and company will...

I have a ifb washing machine since the last 6 years. Everytime the technician visits, he makes a quick buck of selling ifb liquid detergent, descaling and the water filter. These accessories are local products which are purely marketed by ifb for that extra money. Two years back, the service guy came and told me to go with full amc for 2 years which i did. Now they are telling me that my amc does not cover rubber parts. As the amc is due...

Dear sir/ mam
My registered no is [protected], machine is under warranty. Machine is giving dper error continuously from couple of days even after cleaning filter. Not working. Feeling cheated as purchase date is 21/10/2016, company giving 4year warranty. I am sending photos of s. No of machine and date of purchase proof along with this...

Dear Sir
I had purchased one washing machine of IFB on 25.02.2012 from Bhubaneswar. The machine needs some measure Repairing ie change of Drum. I am continuously contacting the Customer Care No. [protected] since 5.9.2017 the details of which is with me. Unfortunately the Customer care lastly recently intimated me that spare parts for this machine is not available, hence Repairing is not possible.
Therefore under the above...

Washing machine is making abnormal sound during spinning. Staying at mangalore and purchased washing machine in chennai. 4 years warranty. Elena aqua vx 6kg 800 rpm. Serial number wt eln av 6008 b 036556. Photo added for serial number. Request to attend the complaint on priority. Delay in attending complaint may leads to further problem. No one is attending for periodical check...

Since 26th october to 3rd november did not resolved my problem and without resolving the problem sent me massage that problem has resolved. When called at service center, nobody picks phone or give very irresponsible answer. Every time they say that we will resolve soon and sending the technition but no result. So take care of that service center and instruct them to resolve my problem....

Dear sir/madam,
I was purchase ifb washingachine in 2015. Now, it is under warranty period. Also, my washing machine on last week. I file/ book/ register my washing machine repairing condition in service team of showroom (James & co, ramnad) which i can purchase that machine for service requirement on the date of 1st nov 2018. On 2nd nov, i received call from service man/ engineer ([protected]) at 10.30 am. He told to me that "now,...

On 18 sept 2018 is got message that my ticket no is [protected] and on 26 oct 2018 again i got message that it had been resolved. When i called customer care number regarding this 2-3 times on[protected]. They are saying that it had been automatically generated by seller or dealer. I have complaint that how appointment can be generated and resolved automatically. By this way they can generate any appointments by the name of customers and...