IFB Industries Complaints & Reviews

I am from amritsar, punjab. This is regarding ifb 9.5 aqua washing machine. My suggestion to all don't buy this scrap. There is a continuous water leakage problem since i have purchased the machine. Every time an engineer comes and replaces the faulty part. Then it works for 2 to 3 months. And after that again same problem occurs (Water leakage). Now this is happening for the 4th time. Either the engineer don't know how to fix it or the machine...

This complaint is w. R. T ifb microwave oven (30frc2) purchased on 19th feb 2018 from ifb point yelhanka, bangalore. I received the product on 20th feb 2018 and had been using it since then.in a couple of months, discoloration started appearing in the internal metal cage and when checked with ifb toll free customer care, they informed that this is quite normal and i shouldnt be worried. Also, the wheel on th turntable was coming off often,...

Our ifb washing machine has been giving problems, mentioned below is the fresh complaint and earlier ones already submited for which no action has been taken.
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When the technician came to see the broken switch (Sachin - [protected]) he said "switch tut gayi hai par machine to phir bhi chal sakta hai" and went away without repairing it. I called area manager (M=[protected]/[protected],[protected], [protected]) and the...

Hello sir,

This complaint is with regards to the ifb microwave oven 30frc2 purchased on 19th feb 2018 from ifb point yelahanka branch. I received the product on 20th feb 2018 and had been using it since then.in a couple of months, discoloration started appearing in the internal metal cage and when checked with ifb toll free customer care, they informed that this is quite normal and i shouldn’t be worried. Also, the wheel...

I booked a complaint on ifb. I had specified that the technician comes before 12:00 p. M.

At around 15:00 (3 p. M.) the technician calls and says that he is coming over.

I told him that my specified times are before 12:00 pm, as i have to go to the office after 12.

He then asked me what was the issue. I told him that the clothes in my ifb machine sometimes came out fully wet.

His...

My ifb washing machine is producing big sound while working and have some unusual sound from inside.I called the customer care on 20|11|2018 (malayalam) at 2..30 PM and the executive told me that a complaint is registered and tha technician will co me within 7 days.But till today nobody attended the complaint.my phone number [protected]

VIPIN...

I have purchased ifb washing (Model elina) machine last year. Subsequently i have provided"fresh n clean water purifier" to my washing machine 6 months back, through authorised service franchisee m/s arun enterprises, tiruvanaikovil, srirangam, tiruchirappalli-620005.
But the fresh n clean water purifier attached to the washing machine has become leaky and not properly workinging. When i called the franchisee on 26.1.11.18 and 27.11.2018,...

I have lodged complaint in IFB Customer care cell fro servicing of my washing machine(which is under AMC) on 13.11.2018 but still (today 27.11.2018) my machine is not repaired. Regarding this I have made lots of calls in customer care, all the time they give assurance that my problem would get resolved in 24 hours.Finally one technician visited to check the machine on 18.11.2018 and informed us that some parts will get replace and he will...

My ticket number is [protected] allotted on[protected], 11.17 am, machine is down but nobody bothers to attend the complaint. My name NEEL KANT BAJPAI, mob.[protected], [protected]. Machine is in AMC. If machine is not get repaired tomorrow, I will complaint the case to higher authorities/consumer forum, not let you feel free. When today I called IFB they pretend to be helpless. I am bearing lot of pain as my son came from outstation and not...

I have purchased this product on August 2018.after 3 months I am facing issue with this product. Capacitor is not working. I have registered a complaint with IFB customer care but after doing so many phone calls they stated that engineer will be available in 48 hrs. Engineer will arrived after 48 hrs. Engineer just checked and again confirmed that the issue with capacitor and it will take another 48 hrs. I have already informed same thing...

We have a ifb neptune dishwasher purchased a year back for 38k. We are in bangalore kasavanahalli area. We have registered a complaint no. [protected] on 17th september for an f5 error. The mechanics have come but are unable to solve it and the company is not providing a resolution but have now started mentioning that it is a fluctuation problem. Today the complaint number has disappeared from their system. Absolutely pathetic services. I...

When i lodged a complaint regarding my washing machine, they once came and detected the problem to be with the door lock and returned promising to replace it within 2 days. Its almost one month, every alternate day i call them, but every time they make a false promise of repairing it within 2 days. Don't know where to go.
My complaint no. Is [protected]...

Dear sir/madam,
We are using elite model ifb washing machine since many years, but in the recent past years we are facing lots of issues in the machine were service engineer come and are not able to identify the problem, instead of that they keep on changing the spares and charging for the same with the issue still pending for more than 7 months.

The issue was initially before 7 months was reported vibration in the...

Kindly send your servicing person to replace the front door lock.
Regards,
Ranjit roy chowdhury
3/4a, heysham road
Po - elgin road
Opposite the bges school
Kolkata 700020
#[protected] l[protected]
Plz send someone and replace the lock with a new lock. I cannot write a thesis for a small. Complain... I am told the company listens to only big big writings but i have nothing else to write......

I have raised a ticket since my washing machine stopped working on 13th nov 2018 (Ticket number#[protected]) which they closed without resolving it. I have raised a ticket again (Ticket#[protected]) on 19th nov 2018, which they closed without resolving it. When i called the customer care they kept reopening my complaint but no solution yet. It has been two weeks now and still calling customer care daily with no progress. Probably the worst...

Dear sir,
I purchased my washing machine from matrix located in andhra pradesh ; rajahmundry on 20.05.2015. My is under warrant period and my machine is not working since from 5 days. Your service engineer has been visited to my house to repair and said that there is damage in panel board & door lock. He also said that the machine is under warranty as per their data base. However i lost my invoice copy & book provided to me and i...

Hello,

I have purchased ifb 6 kg fully automatic front load washing machine on 19th may 2018. I was using this washing machine from last 3 months. On 23rd august 2018 when i was using this machine all of sudden huge noise came from machine. I stopped machine and booked a complaint with ifb care for the same. On 24th august 2018 one of the technician came and he checked and he did something (Which didn't fixed issue) and said...

Dear concerned,
This is bring to your kind notice that machine is not working, giving same error (Dper error), even your representative could not help much, he descaled the machine with liquid descaler as well, but machine is still hanging on dper error. Please look into it at the earliest. Please consider these are my registered mobile nos [protected] and [protected]....

Dear Sir,
We have the AMC of IFB washing machine
Model Elena and we have registered a complaint since last 2-3 months and also send the machine to ur service point still the machine is not working properly. They are just giving fake promises and our machine is not yet in working condition.And I have tried so many times calling on toll free no and the number is not working too.
Mobile no - [protected], [protected]...

I have been trying to get support by a technical visit to fix my washing machine since the last 10 days but there hasn't been any response. I got an amc in september and also registered a complaint number. Registered a complaint on nov 12th for this issue with the complaint number - [protected]. No one called us or visited for 3 days even after multiple calls. We were given multiple numbers of supervisors to contact for the technician. Anuj...