IFB Industries Complaints & Reviews

Dear sir or madam
I bought ifb executive plus front loading washing machine last december. It has been working on and off over the last couple of days. Today it stopped working and made complaint # (Tkt -[protected]) to the ifb customer care about the problem. I had this technician who came for service visit, initially he said the front door was jammed and has to be replaced. I told him it is the not the front door, the light was on...

Dear sir i am using ifb senorita vx 6 kg front load washing machine. I book complaint of ifb my machine not start and dispaly "door" (Service request number:[protected]). Your service person did not responding for past one week. So i request local person for service, he says power boards need to replace he say price of power board is 5780. And we will take defect piece with us. So what is the right price for the power board
Call me...

Dear sir we purchased a front loading washing machine which invoice is attached. I’d no 101857 I’d IFB sanorita front loading on dt 14 10 2018. Of sl no[protected] At the time of installation the service person open cover found bend After that the service person told it should returned by company. With in 7 days but till date the the delar of parra electronic did not response.
I pay 33000 for purchasing this good. br...

Dear sir we purchased a front loading washing machine which invoice is attached. I’d no 101557 i’d ign sanorita front loading on dt 14 10 2018. Of sl no[protected] at the time of installation the service person open cover found bend after that the service person told it should returned by company. With in 7 days but till date the the delar of parra electronic did not response.
I pay 33000 for purchasing this good. br...

Hi ifb team,

My washing machine is under amc. We have raised a complaint on 5th june 2018 the complaint number is [protected] for water leakage and indicator led. Both were resolved after some escalation as the led indicator was not fixed for longer time.

Again we raised complaint on 6th oct 2018 as machine was not working, they said it will be resolved in 48 hours but still now there is no response. We have...

I have a washing machine of ifb erena which is in insurance for 2 years under which they have policy to repair any part of the machine within the time. On 17 august 2018 i made a complain regarding certain problem with my registered mobile no. And till now i have complaint three times in between. First the problem was told to the lucknow center where he provided with customer care no to contact second time i called to gaziabad thirdly on...

I have raised ticket on 11-oct 2018 and ticket no: -[protected] and they have visited same day to our house but they have checked only for 5min and told to replace the sensor board and programming needs to do reset and it will cost 5000 and i am surprise that the machine is only 20months old and it is effect the machine since i have seen the error in manual lo means low voltage but the technician needs to check the voltage which is basic things...

Sir,
I was complaint on my mobile phone i. E. [protected] regarding not proper functioning touch screen but till date no one attended, hence i again trying to complaint for the same since morning 10 am but from your side recorded massage comes that is our officials busy with other complaining side and mobile phone yet not received then i massage on the given number i. E.[protected] and [protected]. Still no any conformation received....

Dear sir,
My washing machine was in working condition it's door was not closing due to lock problem. I laoged complain at your toll free number they sent machanic to repaire the same. Due to his negligency display of mashine has been damaged. And he asked to replace it it costs rs. 8900/-.
Here my complaint is about why you have enrolled untrained machanic and why should i bear expense due to their negligency. As only there...

1.As I registered for my OWN !machine TAB holder was damaged by the service person(Anas saifi), as he used rusty nuts.
2.Now he is refusing to replace it!!
3.I'm very much disappointed by the service.
4.The service person(Anas said I is not a good service person as he is fooling persons.
5.Such service persons should be expelled from the company as they are making bad image of the company.6.At last, I request you...

Dear sir,

It is to inform you that my self nilesh sonpipre from bhilai, chhattisgarh your ifb product buy feb -2018. But now to last 1 week coming humming sound. More tried your customer care no, but every time give the same answer busy to other. Am more suffering.

Kindly request to you take a necessary action on responsible person at the earliest. And do resolve this matter.
Warm regards,
Nilesh...

On 13th october i, dilip jayavant reported complaint on ifb toll free number which i got from ifb website. The toll free number was[protected]. Within next half an hour i got phone call from ifb service station. Later i came to know that ifb franchised this to “city service” technician came to my house, address c4-302, lake town chs, bibwewadi, pune, 411037. He inspected the washing machine and confirmed that display need to replace....

I was charged 1150 rs for a part of microwave convection and 350 rs service charge. I received a message from ifb that you have not been charged anything for the spare part. I complaint against that and i explained the customer care everything. I asked to register the complaint but since it is not a technical issue now, i do not want the engineer to handle this complaint. Even after specifying that they did the same and the same engineer...

I am advocate dr. P. Pugazhendhi residing at walajapet vellore district tn. Amc recipt no 33811, my washing machine not working and i complaint 12, 18, 22, 26/10/18 till to date not response from them. This amc bill not boundary in my area and gave this bill from wrong person not related ifb representative i think made forgery and cheating me. So i will lodge suit against them....

I purchased an ifb washing machine and recently took an amc. The nearest customer service is rajahmundry and is handled by mr. Surya ([protected]). This guy never picks up the call. If by luck, he attends the call, he will never come back again. No matter whether the customer is under amc or not, they treat all equally (Never attends the call). Highly frustrated with the service, and hoping to get some respite, happened to call the customer...

I have registered complaint 6 days back but till now not rectified my ticket no [protected]
I also call service centre vizag assured rectified on today but till now not rectified today i call again but they told that it take 3 days to rectify and supervisor also not talking till now i also complaint consumer care about 5 times they assure today i forward with first priority but till now not rectified...

I am nagarjuna from nellore town (andhrapradesh), i am dissapointed about the ifb service in nellore town i buyed ifb washing meachine 6+ months till now i dint get any calls regarding service and the numbers given in online are incorrect, so send the service perrsons to do the regular free services periodically my contact no [protected]...

Hello,
We need to replace the belt for ifb 7 kg washing machine. The part number is 1277 and we were informed that the part is not available in vijaywada. The repair man says the parts have been discontinued! Is that true? If it's not available in vijayawada, can i find it in chennai or hyderabad? If so, i need the dealers name and address.
Thank you for your help in locating it.
Jayashree...

As i registered complain for my ifb machine filter was cracked and i want to replace it about one month ago,
After 12 day i was 2nd time reminder to ifb customer care,
But till date i'm not getting any call for resolving this issue,
I'm very much unsatisfied due to your service,
If this part available in market i will resolve it by my self but other side you are not sell your parts in retail market,
br...

We purchased an ifb 30frc2 microwave oven on[protected]. Raised request for demo and installation. We get calls from below numbers, they say we are from ifb calling you for demo and the next question they ask is shall we bring oven cover and stand. As soon as i reply no, we dont need these covers and stands and just looking for demo, they say ok we will come in 30 mins and thats it. No clue whats wrong, i kept calling every schedule they...