IFB Industries Complaints & Reviews

I have purchased ifb washing machine just 2 yr back. Drum of machine is not spinning. So i contacted the ifb point shop. Since 10 days we are waiting for getting the machine repaired. Now the person from ifb sangli is not accepting any phone calls. This is creating very much inconvenience to us. I request you to look into the matter and kindly provide the prpoer services....

We had asked for a check of our appliance on 13-09-18 and the people from ifb came and examined the product. They said that some pv needs to be changed. Nobody turned up again and neither was any there any response over anything. On further enquiry they gave lame excuses and started looping us with random contacts that we needed to get in touch with....

We have ifb senorita aqua 6.5 kg it is showing taco error from 2days technician says bearing and bracket needs to be replaced and says it doesn't comes under 10 years spare support and is costing around 7.5k, can you please help it with company support. We recently got pcb changed which costed around 7.5 k even then they said it will not come under 10 years spare support, what will come under 10years spare support if nothing comes under it...

Dear ifb team,
We had bought ifb front load washing machine senorita sx from athithan furniture & electronics in redhills during august month 2013. Firstly, we have a services for ifb in aces home appliances later after demerge. We has a service for ifb washing machine in global solution service centre located at tiruvallur. Since we registered amc for the duration 30/08/2017 - 29/08/2019. Now, we found there is no services from...

The machine initially worked well however it started malfunctioning. Complaints booked initially were attended but without any success but later even the company stopped attending complaints and despite apprising the managers and other senior officials no action has been taken by the IFB......

My washing machine is down for more than 1 month. I have lodged the complaint through customer care. Technician visited after lot of follow-up and stated that the pcb needs to be replaced. I took little time because the rates offered were very high. As no other option was available, i was forced to ask ifb nasik service centre. Almost 10 days got over and till date no confirmation on receipt of pcb. Upon checking with the service centre (10+...

I had raised a complaint with ifb customer care about the washing machine not working. The ticket number is [protected]. The service agent attended the call and upon checking the machine, he said the pcb board has to be replaced. The product is under warranty. He said the spare is not available at the moment and will have to be ordered and it may take 2 days at least. It has been almost a week and still i have not got it resolved. He is saying...

Dear team,

My 2 months (Yes just two months old) old front load washing machine is malfunctioning and tripping my rccb for entire house. This happens after 50-60 min of operation for single load. I did raised complain with ifb and engineer came to my house and gave silly reason to close the ticket. He said its rainy climate hence this is happening. When i gave logical reason regarding rains in bangalore he said he will come...

On the date of 11 august 2018, My IFB AC got an issue of cooling, it is not providing cooling at any mode, I decided to call customer care. After that repair is made by the IFB’s Technicians, they were saying that “your AC needs R410A gas for cooling”. I paid the charges 2600 Rs for gas and asked technician if there Is any other problem in the AC other than gas, he said “no”, but he took for cleaning and painting cooling coil, he...

Sir,
I had purchased new ifb washing machine about six month ago. Since three month having regular problem in machine. After service man visit also the problem remains the same. Now service man also don't come after regular complain.
I had put complain in service centre for replacement but no response.
Please guide what to do.
My area ranchi.
Contact. [protected] (Gokul)...

I had taken AMC for my washing machine in Dec 17 and my machine is not working since July ‘18. I had called so many times at customer care and service centre but nobody is bothered to get it repaired. Part is pending with company and company says part has reached to service centre.

Now since 15 days, service centre is not receiving my phone. I will have to take some legal action.

Kumkum Agarwal
Kasganj207123br...

Hi Team,

I own IFB front load washing machine. from past few days it was not working properly.

on 12th of September i have raised a service request with the ID [protected] to help me on correcting/repairing the IFB washing machine.

after couple of days technician came to my house and told me that one of the part is water damaged and needs to be replaced.

after few days he came to...

On the date 22/09/18 i call coustomer care for my washing mechine repairing (Bad vivretion sound) and they referred to multi appliance service center for attened my mechine work job. Their service man (Balaram sarker) attened and open the mechine, cheked and say ok and no problem in mechine and say for continue thr washing work in the mechine. He also received 450/ visitng charge and say within 15 day any service work done by us from the...

I am having the diva washing machine and i have entered into amc on 4.8.2018 vide receipt no.894 of m/s ifb authorized service centre, nellore (Rs.4500/-). My washing machine is have a problem with front door from august 2018. I have been giving complaints to customer care and i get a ticket number. But in 10 days time the ticket is getting cancelled. I have contacted the authorized service centre, they are saying that it is not updated in...

I bought a IFB Microwave oven in 10th March 2018. unfortunately it stop working in September 2018. I raised a service request and company provide me Ticker No [protected] on 5th Sept. 2018 and and the company sent the technician on 8th sept. The technician on inspection informed that the fuse and condenser is out of order and need to replace. After that till to day i have contacted customer care several time, every time they assured me and...

I always ask my friends to stay away from ifb. Poor service and cheater in india.
My washing machine is under amc and we paid 3800 inr for the same. Registered a complaint 40 days back and till now it was not fixed. I make this complaint on behalf of my brother.

Complaint #: [protected]
Name: saravanan s
Dealer name: nivitha enterprise, neyveli[protected]
Technician #: [protected]
br...

I had a complaint at toll-free number as machine was not working. On the next day, some other company person came and says they do attend the calls of ifb for those which are out of warranty period. His took 300rs as visiting charge (Which is too much) and tell me that a pcb board needs to be replaced which will cost around 3200rs. I wounding about the price and i can't understand why the board cannot be repaired. It is simply loots of customers...

Problem in my washing machine motor not running due tor carbon brush faulty, i have registered complaint in ifb, complaint # [protected], after many days calling service technician had visited my home and committed to change out full motor instead of replacing carbon brush which costs hardly 100 irs, i requested to service technician provide carbon brush, he has told me ifb company not providing carbon brush, if any problem found in carbon...

Your service is very poor your agents are not giving better services to the complaints that we are giving. I had called them several times. There is less cooling in the ac and sometimes it is not working properly. Though there are so many agents they are neglecting the complaints that we are giving. If you are not giving us better service the only way is to sell the product. So please give us better service....

You have extremely poor service.
My washing machine's spinner is not working. It is under AMC.
No one is coming to repair it.
I registered a complaint on 28th sep 2018 and it got cancelled automatically.
I registered a complaint on 1st oct 2018 again and it has got cancelled.

I am really going to sell it now if you people do not send any one. You are gonna have a downfall because customer care is...