IFB Industries Complaints & Reviews

My name is rajkumar and my number is [protected].. I complained about my washing machine on aug 13. It is in amc.. No body came for service long time. After 15 days i complained again. But the same situation happend.. Finally i complained to the area manager. His number is [protected]. Then he send some body and they told us that mcu is damaged.. After they went this is 15 th day yet the machine was not repaired.. I am very unhappy. Samsung...

Hi,

Below are the request number raised in ifb support

[protected] — dated 13-aug-2018
[protected] — dated 24-aug-2018
[protected] — dated 26-aug-2018
[protected] — dated 08-sept-2018

Ifb washing machine which is under amc

Issue stared with belt cut, after engg visit started observed that issue got resolved and one more issue reported "water not heating"...

I am sad to inform you that dehradun service center is very very inefficient in providing service to the customer. Tkt no[protected] has not been rectified so far. This has happened in spite of my repeated phone calls to the service center.

I would like to inform you that i have following ifb products : -
Washing machine,
Dish washer,
Refrigerator,
Chimney,

When my refrigerator...

I lodged a complaint with ifb (Complaint no.: [protected]) for service of my executive plus washing machine as it was not draining water after washing. On visit, the service person told that the drain pump is to be replace. He tried to replace the existing drain pump with one, which was already corroded. I refused to accept the same. Then he visited next day with another pump, which is neither having price tag nor is in sealed packed condition....

We had purchased an ifb oven from reliance digital store - seawoods mall, seawoods, navi mumbai on 15 aug 2018. Item was delivered to us at our residence. After delivery, we havent got training and briefing regarding usage of the oven. A person came to our residence when we were not at home. Subsequently, he said he would provide training over phone. We tried calling him up, but he didnt pick up our phone.
Later, we got a call from...

Ifb service contacted me few days back for routine service (In guarantee period). A person came for service on 25 sep and unfortunately while servicing he broke the water inlet pipe and said “sir it is rusted”. Then i saw that and said its not rusted at all and has been broken by you. He accepted the fault after little positive arguement and assured to install new pipe by next day (26 sep 2018)

However, he dint come next...

My newly purchased senorita wxs pur on 22.05.18, suddenly went dead. Tried level best by asking the company to replace the machine. My machine went dead on 20/09/2018. Technician visited on 22nd & could not detect the problem. He said we will try to change mother board & will check if machine is working or not. I dont want to continue with the same piece. Such an expensive machine should not be dead like this within such a short span.br...

Dear sir madam Its not been a year since i have purchased an IFB tolley fm datar servic s thane for my 8 kg senator Aqua washing machine.the trolley seems to be of an inferior quality it jas started cracking n im afraid my machine will fall n get damaged .this is causing great inconvenience.IFB being a renowned international brand I completely put in trust purchased its trolley instead of any local co. but this experience has caused disappointment...

I have purchased ifb front loading washing machine - executive plus vx id 8.5 kg i 1400 rpm recently and we are experiencing issues with this washing machine, conditioner gets dispensed in the start of machine. Please help fix this asap!! Technicians that came for checking have no clue or poorly trained on the product, they say that conditioner is dispensed at the start of the machine... Is this a joke.. Please replace the machine if your...

Service centres are not responding to the complaint about our ifb washing machine. It's a worse service provider. We thought it was a great experienced company. But not responding to the public complaints. The agent took money from us to bring the key board of washing machine. While we contacting no body is responding. Please solve the problem soon....

Dear team,

Bought washing machine on 20 aug 2018. Demo give on 24th aug. The engineer came evening 5 pm. Given demo and set the timer 2.30 hours and left. The machine continually rotating. So called same engineer reg problem. But did not picked. Logged complaint the engineer came after a week told that display issue. Need to be replace. I asked that engineer and ifb point replace my washing machine. They said once new stock...

I have bought IFB Serena Aqua washing machine on 14aug 2017 in delhi,
i have been shifted to mumbai and my machine is still under warranty but whenever i am calling for service for checking some fault since last 4 months
i am getting no response from service provider. customer care just says that ifb technician will come next day, but no body comes and i am continuosly complaining for last 4 months and nobody is responding.br...

The drum of our front door washing machine is faded to black colour. And since the product is within the warranty period, therefore i request you to change the drum of our washing machine.
The details of the washing machine is as follows :
Date of purchase : 7/11/2017
Model no. : senator aqua sx
Sr. No. :[protected]
Consumer name : p d joshi...

Dear sir/madam,

I have purchased ifb 02 sep 2018 (Retail shop delivered date). The first time i have used the stuff, but after the power of next day automatically water flown in to drum full volume. I have registered a complaint (Ticket no: [protected]). On 24/09/2018 technician visited my home and told me he can't find any complaint, but he saw the water (Full volume) into drum after power off. He returned back. Still show...

Hi ifb. I am prinsa Saha I have purchased ifb fully automatic washing machine in 2016 but it was not working properly since 1 month . I called for the servicing to ifb. They sent a man who said he is engineer and he opened my machine and take pcb of my machine with him. After two days he said that it will charged 7000 then we ask our pcb return. Then he came after I called him so many times. And returned me the pcb . When I told him to fix...

Disgusted with the service provided by ifb and more so the scam in the name of amc by their authorised service agencies.
Refer ticket numbers#[protected], [protected], [protected].
Problem of leakage has not been solved even after 1.5 months, in fact am having new problems with the machine (Loud noise, more leakage)
Every time 1 new technician turns and gives a different theory.
If they cannot service their products,...

I have a ifb washing machine, it had some fault called the call center they sent a technician mr. Venkatesh rajagopal who without accessing the problem said the motor is burned and also removed the same. He said to pay rs7000 change for replacement of a. New one with extended warranty. We paid the same and since then chasing them, they have put my contact number under call barr and hence unable to get in touch with them. I want my money back...

I am already complainted this issue before 3months to this date but there is no response, call service engner, u r problem is solved tommorow, still reapet the problem calling custmur care he is noted complaint next level, how many levels are there to send complaint, i am paying 3years maintaining policy, there is no recepit, no complaint id, what's going on there...

I complaint in your company customer care from last one month one employee come from the company for two to three times but there but he cannot able to solve the problem and he was said i am coming after 2 days but no one come after that the same scenario was happen and happened till date my problem is still remaining so now i register my complain in grahak suraksha so i can get help from them thank you....

Hello,
I am using a IFB aqua energies washing machine and recently when it was not working, IFB technician came and told that PCB needs to be changed and it costs 3500rs and a service cost of 600rs. The part is UF211EPCB260. can you please update me whether he is charging the right cost or not. Washing machine is outside warranty(purchased 5 years ago)....