IFB Industries Complaints & Reviews

Hi, This is Suresh from Gudiyattam, Tamil nadu. My washing have some technical problem, so raised complaints at IFB care on 25.07.18 & it was on under warranty. Technician was attend the issue & told to replace the Drum with in a week. Later I keep on tracking after 15 days, initially the guy was told will be coming by tomorrow but he was not coming for the entire week. Later he is not picking my calls.

Then I raised the complaint...

I am highly disappointed about the post sales service on the ifb fully automatic front loading washing machine. Till date the appliance is under ifb warranty.
Problem: the door is jammed and it’s more than 35 hrs the clothes are inside the glove box.
Resolution: we logged a complaint in the ifb support desk but till now no response from the technician?
Ifb will have to bear the loss due to the poor service....

I satish kumar, hv a w/m ifb senorita dlx 5.5 kg. I had bought amc for the same machine. On 04 aug 18, i hv reported a complain for some critical defects o[censored]rgent nature. The complaint no issued to me was [protected]. But in spite of calling several times, no one has come to attend the complain.
It is requested to intervene n resolve it as soon as possible. Delay of action may lead to face legal consequences.
Regards
Reg...

My self prashant kumar registered mobile number to IFB APPLIANCE is [protected] I bought split AC 1.5 tone about 2 month ago . Recently I call ifb customer care for servicing of my AC as it does not cooling the room, customer care boy told me about technician will be visit at my address shortly till that time I made three time call on different days but still technician not visited at my address.This type of discrepancy will dilute your company...

I took amc for 2 years from ifb and during these 2 years, when ever i complained about issues with the machine, the technician comes, inspects and says there is no issue with the machine at all. He tries to sell dscal powder, washing liquids and other products but never addressed the complaint reported.in the last 9 months, i complained thrice about the same issue - makes noise towards end of the wash cycle but was not addressed. I get a...

When I select quick wash program, it's displays 33 min, but after 1 min it gets hanged, even after 5 to 10 min, it shows 32 min remaining. Please send technician immediately. 20 days before same problem happened, when complained technician came, checked machine and told us problem is in motherboard, taken motherboard to lab, repaired and fixed on 2nd day, problem was solved. Billed Rs 3500 and given warranty of 6 months. But same problem...

: Service complaint
According to my complaint damaged IFB washing machine drum was replaced by authorized franchise by a new one. But there is a leakage in the machine. I have already reported the complaint to franchise, and they told me they will send a service person in two days.But they didnot come even after two weeks.
The service complaint also reported to ifb with Tkt no.[protected], but no action taken by ifb. please...

Hi Team,

This is to bring in your kind information that I bought an washing machine on 27th Oct 2016, Aqua model front load, in which I have been given full warranty for 4 years, and till 10 years it’s the service parts guarantee, now my question arises is this since when I bought this I have been complaining of something or other, now my panel and door lock isn’t working, after registering a complaint I just get a response...

Sir my washing machine is under AMC with IFB from 22/02/2017 to 22/01/2019 in the period of AMC this is the first complete I made regarding heavy vibration while spinning. My complete reference number is [protected] which is made on 27/08/2018 when they checked they told this spare parts are not in manufacturing for this unit. If there are no spares means why do they provide AMC for this unit. I demand a full refund of my AMC amount from IFB...

We had purchased a hot and cold ac in jun 2018. The problem being faced by us is the water leaks very badly. It is the third time that we are facing this problem. To top it all delay in services another aspect. Today is the third day that after lodging a complaint, I am yet to be visited by the service personals. My request is the AC is faulty then kindly replace it. It is also requested that the response by the service providers to be prompt...

Dear Concern,
I raised a Complaint to IFB service centre on23rd July with a complaint no as [protected]. The first visit made by the service person on 24th July. He did something with the AC in the outdoor unit and taken the service charges saying that it requires gas refueling. He said that tomorrow I will ask gas person to come and he will do the refueling. He came to do something on 1st of August but either the gas refilling was...

Recently i got a complaint of my washing machine ie elena steam of door lock system, ive registered a complaint through toll free no and technician visited and without opening anything he estimated value of 5, 500 saying door lock has to be changed and panel board also costing around 4, 600 and im very sorry to say ive repaired it for 600 from local tecnician. How can we believe in future of ifb for its un ethical service.
Complaint...

Recently, I purchased an IFB washing machine model no. TL-SDG 9.5 KG AQUA; ordered online on IFB website-Order no[protected] dated[protected].

I faced multiple issues, which I think should be formally communicated and narrated as follows.

1. I followed and called customer care executives (CSE) service multiple of times to get this product delivered. No CSEs were able to tell status of this order.
br...

Machine is noisy while washing. It is kind of buzz noise. I never seem this kind of noise in other machine. Please let me know what is the problem. It is new washing machine that i have purchased and it is delivered on aug 27th.in lg machine i had no noise at all. This machine noise is too much. Please let me know what is the problem with this new machine...

I had registered a complaint vide ticket no. [protected] on the 18th of aug. 2018 with customer care ifb. The issue was the heating of the dryer was not working. First they said the repair will be done within 48 hrs. Nothing happened again when i called they said it will take 72 hrs to resolve. The issue was referred to the local service centre at kalamassary, kerala. Received a call from [protected] ifb kalamassary service centre. They kept...

A front loading washing machine i purchased from ifb, that is still under warranty, recently developed a problem with its shock absorbers. Ifb tells me that shock absorbers are not covered under the warranty and i had to pay 4, 250 to have them replaced, even though their warranty states that all parts are covered for the first 48 months. The people who answer their phones can't explain the logic to me. And they don't have an e-mail address...

I purchased ifb split ac on aug 23rd. The ac was installed next day, but ac failed to cool. The technician said he would need to come back and fix it. He has been trying to fix the unit for past several days, but couldn’t.

It appears to be defective unit. I also filed service call with service center, they called but did not do anything.

I have spend about rs. 42, 000 on the ac unit which hasn’t work from...

Ticket no: [protected]
Ticket no: [protected]
Complaint date: june 26 2018.

My ifb front load washing machine is not working for past 2 months. I hav registered my complaint and it was not resolved yet. Technician visit and they hav changed the pcb board 4 times, door switch, circuit wire but still not able to rectify the problem. These people close the complaint without rectifying the problem and i hav to call...

I complained regarding microwave technical person visited but he was not able to understand the problem. He just took 350 rs and went away. Still my microwave is not working. Also the persaon have full knowledge as he wad calling to another person again again for help. He told me thet he will come in next 2 days for repair but no response even no person from ifb take my feedback is problem resolved or not, i am very dissatisfied from ifb...

I am Deb Narayon Ghosh, Customer Id[protected], my washing machine is not working since 21-08-18, I have lodge a complain on 22-08-18, Ticket no - [protected]. again given reminder on 25-08-18, but till date no representative visited to resolve the issue required necessary action.

Cont No - [protected]/[protected]...