[Resolved]  IFB Industries — eva aqua sx 6 kg 800 rpm

Address:North 24 Parganas, West Bengal, 700135

This washing machine has become a headache for me and my family. I had to call customer care for servicing at least 5/6 times already. Technicians will come and the next day the problem will start again. The machine does not spin, please take a look at the attached video.
The machine will try to spin but it does not rotate and after few minutes it shows error.
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Feb 7, 2019
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Jan 06, 2019
Updated by Sanjukta Mandal
Added more details and video
Verified Support
Jan 07, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Complaint comments 

Comments

Sir,
I have in front load fully automatic machine but it's no do proper work so pls sent tecnicion. It's under guarantee period.

Thanx
Naresh Sehgal
IFB Industries Customer Care's response, Jan 11, 2019
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES
You have a very very poor service partner at dibiyapur. Pin code 206244. Replace him with some educated one. Not able to solve any problems only smart at making money
IFB Industries Customer Care's response, Jan 12, 2019
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES
It has been more than a month and my product is not exchange as promised no executive is receiving my call no technician visited yet my newly product purchased of 14000 rupees has wasted.
IFB Industries Customer Care's response, Jan 15, 2019
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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