[Resolved] IFB Industries — ifb 6 kg 2d wash fully automatic front load with in-built heater white (diva aqua vx) | |||
This newly bought washing machine (Ifb 6 kg 2d wash fully automatic front load with in-built heater white (Diva aqua vx) started giving problems within 7-8 months of its purchase (October 2018). Atleast 6 to 7 complaints were raised in last 6 months but a proper fix was never provided. Instead we were made to purchase some or other fittings such as water softener, filter etc. That costed around 3-4 thousand rupees more.in the last visit the washing machine was taken by the ifb service people along with them so that they can fix, monitor it was promised to be returned in 1 week time. Its already 3 weeks and the washing machine is not delivered back. Ifb service technicians are not even picking the phone call now. Flipkart order# od[protected] Was this information helpful? | |||
Feb 9, 2020 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jan 09, 2020 IFB Industries Customer Care's response Dear Aruna, As discussed with you, our technician has ractified your problem. Kindly observe the machine. Do write us back on [protected]@ifbglobal.com incase any further assistance. Regards IFB Appliances | |||
3 Comments | |||
Comments
I have recently purchased above washing machine and I am facing problem that water is leaking at the bottom. It is under warranty.
Kindly attend. My address is :
Seema Marwaha,
Flat No. 17, SFS Flats,
Ashok Vihar, Phase-4,
Delhi-110052,
M- [protected], [protected]
Kindly attend. My address is :
Seema Marwaha,
Flat No. 17, SFS Flats,
Ashok Vihar, Phase-4,
Delhi-110052,
M- [protected], [protected]
IFB Industries Customer Care's response, Jan 9, 2020
Verified Support
Dear Sir/Madam,
We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.
Regards,
IFB APPLIANCES
We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.
Regards,
IFB APPLIANCES
IFB Industries Customer Care's response, Jan 10, 2020
Verified Support
Dear Sir/Madam,
We hope your issue is resolved to your satisfaction. For any further assistance please write back to us on [email protected] and we would be glad to assist.
Regards,
IFB Appliances
We hope your issue is resolved to your satisfaction. For any further assistance please write back to us on [email protected] and we would be glad to assist.
Regards,
IFB Appliances
Microwave is not heating the items.its plate is not rotating.
Washing Machine is too noicy. we have the AMC of Washing Machine.
Washing Machine is too noicy. we have the AMC of Washing Machine.
IFB Industries Customer Care's response, Jan 10, 2020
Verified Support
Dear Sir/Madam,
We are very sorry for your inconvenience. Please contact us at 1860 425 5678 / 1860 208 5678 or write us at [email protected] with your contact details so that we can assist you.
Regards,
IFB Appliances
We are very sorry for your inconvenience. Please contact us at 1860 425 5678 / 1860 208 5678 or write us at [email protected] with your contact details so that we can assist you.
Regards,
IFB Appliances
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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We are very sorry for your inconvenience. Please contact us at 1860 425 5678 / 1860 208 5678 or write us at [email protected] with your contact details so that we can assist you.
Regards
IFB Appliances