[Resolved]  IFB Industries — ifb washing machine digital 7 kg.

Address:Bathinda, Punjab, 151001

I have register a complaint for washing machine on 01/11/2018, engineer visited my residence and checked the washing machine and find that its is motor problem and kept the compliant pending and informed that it may take 7 to 10 days.
I again registered a complaint on 12/11/2018, for which i received a message as below:

Dear customer, ifb ticket no[protected] has been resolved. Without any visit and without any repair or replacement of motor.

I again brought the issue in the notice through too free number on 13/11/2018 but no action has been taken by now.

You are requested to look into matter and get the resolve the issue at the earliest.
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Dec 22, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Nov 20, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

As discussed with you by our team kindly let us know when you would like to go for an exchange, so that we can guide you on the same.

Regards,
IFB Appliances
Complaint comments 

Comments

We have complainted about our washing machine, your employee has arrived and dismandeled the machine and went away telling that he will return in 1 week, but now it has been 20 days passed but there is no information from him.
IFB Industries Customer Care's response, Nov 16, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES
Water not getting drained out. Drum rubber gasket cut. Door switch not working.
IFB Industries Customer Care's response, Nov 16, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES
Hi..my microwave 25sc3 convention mode pad s not working...wat may b d reason
IFB Industries Customer Care's response, Nov 17, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES

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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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