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IFB Industries Complaints & Reviews

4.2
Updated: Dec 2, 2025
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5640
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IFB Industries reviews & complaints page 189

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S
Sandhyaramz
from Mumbai, Maharashtra
May 18, 2016
Resolved
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Address: Kolkata, West Bengal
Website: www.ifbindustries.com

Worst service ever from ifb, no response for complaint given (No.[protected]) for non functioning of microwave oven on 12th may 2016 till 18th may. Call centre ([protected]) simply says complaint is already cancelled.
Have been following up continuously with call centre everyday they say, technician will come now. Suddenly complaint is closed without attending after long follow up of 7 days. Their local service centre at chennai (Ph-[protected]) is totally absurd, they don't even bother to pickup the call. Sluggish behavior, no proper supervision. Severe action to be taken against such companies.
Mar 15, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
May 20, 2016
IFB Industries Customer Care's response
Dear Sandhya,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
May 23, 2016
IFB Industries Customer Care's response
Dear Sandhya,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers:[protected]
Other subscribers:[protected]
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team
Verified Support
May 30, 2016
IFB Industries Customer Care's response
Dear Vasavi,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

IFB — servicing of washing machine

Our customer I.d[protected], complain no[protected] dt-17/07/15 &reminding saveral time, but till we did not get service Navneet gupta Kantha sugar mill colony, H.N-303 SARAS ROAD, OLPAD SURAT-394540 MNO-[protected]

IFB — Complaints not attended

My complaint no is 16016773 dt 18 Jul 15 for washing machine. Till date neither anybody called me nor they sent any Technician. Not getting proper response from the local service centre.

IFB — No free service promised 3 free services during sale

No service person is visited .IFB is promised for three free services during purchase for the period of ONE year. BUT no single service is done.

IFB — 1 week over no installation or demo

I purchased ifb washing machine on 4th july. But till now no service. Everyday customer care is replying "Let me check and i will take responsibility ". What are you all doing? Only promise like indian politics. My id is 11132480

IFB — Repair of IFB W/M Executive Plus Hot Water Generation Sys Reg

Respected Sir, I am holding IFB W/M Executive Plus under excellent running condition but the hot water generation system is unserviceable. I request you to kindly route the service engineer to rectify the same. Thanking You Sir

IFB — About pannel problem

I Bought microvave around 4th may.From the very first day its nt working properly..and yet now problem should not be resolved by Ifb.

IFB — No responce from Hyderabad,Madhapur service center

We were continuously calling Hydarabad service center but No proper response. we raised a request for general service but no response from them.

IFB — WASHING MACHINE MAINTENANCE

IM USING AN EXECUTIVE PLUS WASHING MANCHIN FROM IFB.ITS NOT BEEN WORKING.I AM CALLING ON ALL CUSTOMER CARES AT COCHIN BUT NOBODY IS ANSWERING, PLEASE DO THE NECCESSARY...!!!

"START" button of IFB microwave not working

Microwave oven is not working .The "start" button is not working.
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    Nissar Ahmed Mirdhe
    from Mumbai, Maharashtra
    May 16, 2016
    Resolved
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    Address: 400701

    My request No [protected]
    It's been month now I lodged complaint their is person by the name Aashish from Sanpada service centre who visited had a check he started telling you have to replace drum, USP kit I mean display later on he said have to change the inner rubber
    And he offered some schemes of warranty to sign, issue is still pending pathetic experience with the engineers here
    No response when ever you call they will either be on leave on training
    Don't understand when company is operating globally so well why in the blue hell they hire such resources who can't take of their customers
    Mar 26, 2017
    Complaint marked as Resolved 
    IFB Industries customer support has been notified about the posted complaint.
    Verified Support
    May 17, 2016
    IFB Industries Customer Care's response
    Dear Nissar,

    We regret the inconvenience caused to you.

    We have escalated your concern and will attend to it immediately.

    Assuring you our best services.

    IFB Team.
    Verified Support
    May 19, 2016
    IFB Industries Customer Care's response
    Dear Sir,

    Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

    In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

    Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

    IFB Team
    Verified Support
    Jun 13, 2016
    IFB Industries Customer Care's response
    Dear Nissar Ahmed,

    Hope your issue has been resolved. In case you require further assistance, you can contact us on:
    BSNL & MTNL subscribers:[protected]
    Other subscribers:[protected]

    Email id: [protected]@ifbglobal.com

    We assure you our best services.

    IFB Team.
    Verified Support
    Jun 29, 2016
    IFB Industries Customer Care's response
    Dear ramya,

    Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

    Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

    IFB Team

    IFB Industries — Washing machine showing error

    HI I have purchased a washing machine two months back but now the washing machine showing error I have registered a complaint but no response

    IFB — Service

    We ask for a service of our dish washer the ticket is raised the number is 16667389 but no one called us again

    IFB Appliances — Split ac indoor unit leakage

    Service providers are not available even after 3 and a half months of regular complaints. The services are very poor.

    IFB — Defective ruptured inlet hose of washing machine Model-AW60-9021

    My ID 11073163 & AMC NO.286543. Inlet hose was replaced with new one on 10/06/2014. It is found that it started leaking water from midway due to a rupture/ minuscule hole. Requested to kindly replace/ repair defective inlet hose

    IFB — Microwave oven not working

    Convention mode is working but microwave function not working. Two weeks before we had complainted but no replay

    IFB — washing machine

    heavy vibration for the machine on drying cycle. repeated complaint no body is turning back and machine is on extended warranty.

    IFB — Machine is not working

    Washing M/C is not working for last 2 days. I am trying to conduct ur customer number. But I am not getting the Line. So, Please rectify my issues ASAP

    IFB — Demo

    Deepak Gupta C-32/SM-2 Shalimar Garden Sahibabad [protected] IFB Microwave Oven 30 SRC1 Purchase Date-16/07/15 Purchase From: Glowfast Electronic PVT.LTD.

    IFB — poor customer support/late customer support

    dropped mail to [protected]@ifbglobal.com sent SMS no response form the company even after 24 hours finally called 24*7 customer care. again they said it will take 24 hours?

    IFB — IFB MICROWAVE 20SC2

    REQUEST REFER MY COMPLAIN N[protected]. MY ITEM IS UNDER AMC. MICROWAVE IS NOT GETTING START. REQUEST DO NECESSARY ACTION. WITH REGARDS VIJAYA SARANGI [protected], [protected]

    IFB — Washing machine door

    The washing machine door is broken during running.I contact service people but there is no response from last 25 days. Please send any one to repair immediately

    IFB Industries — NO PROPER SERVICE FROM THE DATE OF amc for ifb washing machine

    I had AMC from 30.1.2015 my customer id is 2599542 But no serivce from the date of amc. why. Still my washing machine is not working. So many complaints to ifb service center karur. what can I do. Please help me
    -R.SUBASH.
    PH;[protected], cELL:[protected]

    Non compliance off complaint number 17653031

    My complaint no is 17653031
    Please do care of my machine.
    its going very long unbearable time

    washing machine

    water is not pumped out from the washing machine

    Installation of 2 Ton AC on transfer from Panipat to Delhi at B5/18,Paschim Vihar,New Delhi-110063

    Inspite of so many calls/commitments/regular touch, Company has provided services for installation since 23.05.14.

    Washing machine drum problem

    From this morning washing machine drum is not rotating.
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      tushar bahl
      from Pune, Maharashtra
      May 15, 2016
      Resolved
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      Address: Mumbai City, Maharashtra, 400020
      Website: www.ifbindustries.com

      It is such a difficult task to get ifb engineer for installation of washing machine on the specified date and if he does a pathetic job for namesake, it is a disgrace to call again. Post installation water nozzle is leaking, the machine is inclined and most importantly despite telling the engineer to install the machine at the consumer desired location, he has to install at the location most easy and confortable for him and justifying it with idiotic reasons. It simply indicate that we have to leave our office everyday and wait for your engineer if we want to get it installed as per our convenience. All this happed as the good lady at the house asked to install at the proper location but the engineer tries to fool her and installs in a pathetic way to finish the job early and get installation voucher signed. I thought that there would be some SOP and quality guidelines which your engineers are supposed to follow and therefore I left a person in house for attending the engineer and not guiding and checking each step. But the reality is that the people cannot have any faith in your engineer as he too is similar to a hired inexperienced plumber who needs supervision on each step. Now he has to come only on working hours during weekdays and we have to sit taking leave and wait for that auspicious day when he will complete installation.

      Regards
      Tushar
      Mar 16, 2017
      Complaint marked as Resolved 
      IFB Industries customer support has been notified about the posted complaint.
      Verified Support
      May 19, 2016
      IFB Industries Customer Care's response
      Dear GVSSnarayana,

      We are unable to find your details in our database with this number you provided.  Please provide an alternate number preferably the number you were using when you purchased / registered your product.

      Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations.

      IFB Team
      Verified Support
      May 19, 2016
      IFB Industries Customer Care's response
      Dear Vipul,

      Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

      In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

      Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

      IFB Team
      Verified Support
      May 20, 2016
      IFB Industries Customer Care's response
      Dear Kanchan,

      Hope your issue has been resolved. In case you require further assistance, you can contact us on:
      BSNL & MTNL subscribers:[protected]
      Other subscribers:[protected]
      Email id: [protected]@ifbglobal.com

      We assure you our best services.

      IFB Team
      Verified Support
      Jun 11, 2016
      IFB Industries Customer Care's response
      Dear Annapurnakalari,

      Sincere apologies for the inconvenience caused to you. Please share your contact/complaint details so we can further assist you.

      Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

      IFB Team

      IFB Washing Machine — IFB Customer Care not attending the request

      I have been calling IFB Customer Care since... Nov 21, 22, 23, 24, 25, 26th...till now no response recieved.

      IFB Washing Machine — Technicians

      Pande Technician send by IFB in sakal Nagar pune for demo of washing machine, he is very rude and he doesn't know how to behave and tell information to consumers... Stupid sales after service by IFB

      IFB — I am complaining about washing machine

      There is a complaint about my ifb washing machine .it is a 5 year old washing machine now it have some technical problems and it is not working properly

      IFB — Very service

      Its so disappointing that having a huge name of yr company.. The customer service is too poor. Nobody pick the phone and even they delivered a defective microwave and now they are not replacing also. Too poor service.

      IFB — Pathetic Customer service !!!!! Hopeless

      A hopeless company, Pathetic support. Following up on complaint 16632014. No response. Refrain from buying ever !

      IFB Appliances — Washing Machine problem

      Washing machine makes loud noise.

      IFB — Response not good

      Dear sir i have requested detergent liquid 5 days ago through customer care still not responded i amin kakinada cellno [protected]

      IFB — Not responding the complaints

      I booked a complaint several time, they are not responding, customer name B.PRADEEP KUMAR . MOBILE NO:[protected]. MY LAST COMPLIENT NO IS [protected]

      IFB — No preventive maintainess during previous two years

      My Ifb washing machine is given very sharp sound during long term spinning And no maintaines previous 2year by customer technician please attend the problem Thanku

      Improper and incomplete installation of ifb washing machine. - Comment #2397034 - Image #0

      IFB Washing Machine — Regular service

      I purchased ifb washing machine with s.no.[protected] @ visakhapatnam. i noticed no regular services are lacking pl c the service immediately pl contact details are[protected] e mail ID [protected]@yahoo.com

      IFB Appliances — The machine does not work

      Dear sir, complaint no:[protected] the machine does not working properly.since i am updating my complaint to one week.my con([protected]). so i request you to attend my complaint my humble request.please sir...

      IFB Industries — Complaint against service centre

      Baguvalasa(vil), pedapadam(post),
      salur(md), vizianagaram(post)
      Pin-535591

      IFB — washing machine door

      Door loose in 2 months.company charging 2000rupees.

      Improper and incomplete installation of ifb washing machine. - Comment #2401631 - Image #0

      IFB — Not attending calls

      i have IFB dishwasher and AMC is available till 26th July 2015. When asked for service, they are not attending.

      IFB — Washing machine issue

      I hava issue IFB front load washing machine and from last 4 months we are following but still no answer from IFB Representive. Pls look into it

      IFB Washing Machine — Regarding your ticket #2789630 - against IFB.

      Regarding your ticket #2789630 - against IFB.

      IFB — service

      Ticket no[protected] dt: 14/07/15. Pls note that while booking the complaint through tool free no, they told me that the person will attend the service with in 24 hrs. Today is 17/07/15 and no body turned up.

      IFB — Non Receipt of Invoice

      IFB Washing machine-Senorita Aqua-SX 6.5Kg, 1000 rpm, Challan no.81, dt.11-6-15 from IFB Point(Shakti Agency), Prahlladnagar road, Ahmedabad-15

      IFB — Dishwasher (Neptune)

      Dishwasher not functioning properly

      IFB — Front Door Problem

      There is a problem with the front door, it's not working properly. Kindly make sure that the problem will be solved ASAP. Thanks and Regards, M.V.K Naidu.

      IFB Washing machine top load

      Need a service regarding washing machine. Need to fix the water tap to washing machine.
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        B
        bharatp279
        from Mumbai, Maharashtra
        May 14, 2016
        Resolved
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        Resolved

        Address: 382443
        Website: www.ifbindustries.com

        Dear sir,

        I have Elena sx IFB washing machine which is in warranty now but it is not working since more then 10 days.So i have called customer care on 2nd may 2016 and my complain no.was [protected].Then next day technician([protected]) came to my house and told me to change timer and door lock and he was also told me that he will come tomorrow to change spare parts because they are not working properly .i called customer care[protected], area managers(miss monika-[protected], mr.prashant-[protected])for more then 100 times but they chited me by giving fake resons. on 9 th may [protected] and [protected] called me on conference call and told me that your washing machine repaired on 10 th may. but nobody came here till today.
        We have purchased the IFB product due to brand and quality.IFB big brand of high repute has such a poor service and rude staff.
        i need machine repaired immediately.This would be my last complain if i do not get a result for this in next 24 hours i have to take my legal actions and further steps.

        from : Bharat patel,
        68-dharmadevnagar, isanpur,
        ahmedabad, 382443,
        mo : [protected].
        +8 photos
        Mar 15, 2017
        Complaint marked as Resolved 
        IFB Industries customer support has been notified about the posted complaint.
        Verified Support
        May 19, 2016
        IFB Industries Customer Care's response
        Dear Sps,

        We are unable to find your details in our database with service request code you provided.  Please provide an alternate number preferable the number you were using when you purchased / registered your product.

        Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations.

        IFB Team
        Verified Support
        May 28, 2016
        IFB Industries Customer Care's response
        Dear Ved Mendiratta,

        Hope your issue has been resolved. In case you require further assistance, you can contact us on:
        BSNL & MTNL subscribers:[protected]
        Other subscribers:[protected]
        Email id: [protected]@ifbglobal.com

        We assure you our best services.

        IFB Team
        Verified Support
        Jun 11, 2016
        IFB Industries Customer Care's response
        Dear GirishCK,

        Sincere apologies for the inconvenience caused to you. Please share your contact/complaint details so we can further assist you.

        Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

        IFB Team
        Verified Support
        Jun 21, 2016
        IFB Industries Customer Care's response
        Dear S Baidya,

        We regret the inconvenience caused to you.We have escalated your concern and will attend to it immediately.

        Assuring you our best services.

        IFB Team.
        IFB team says on 14 the may 2016 to me that:We regret the inconvenience caused to you.

        We have escalated your concern and will attend to it immediately.

        Assuring you our best services.

        But nobody came here till today
        What will IFB team like to say in coming days?

        IFB Industries — Ifb front load washing machine

        Machine is not locking . it showing error to start

        IFB Industries — Installation and Demo not done

        I have purchased IFB washing machine on 30NOV2015 at gurgaon, still waiting for engineer to come for installation. Service request code: 11307201 Please do the needful.

        Poor service & response for washing machine. - Comment #2388646 - Image #0

        IFB Industries — Washing machini

        Hi when washing rust and oil patches on clothes from septanber 2015 machine is under warranty. Service center not remove that problem .pl guid what i do Tks Ritamendiratta mobil [protected]

        IFB Appliances — Poor service response

        Bought a washing machine from ifb point chennai adyar and calling many times every day for installation demo, but no response at all. Not heard of such poor service. Pl do not buy this product

        IFB Industries — Dishwasher neptune vx

        Received defective price.waiting for response..complaint number 16509735

        IFB — Washing machine is not working

        My washing machine is not working please send your employe

        IFB Microwave — Microwave 25bc3 in AMC

        Microwave under AMC not working, lodged complaints, but no response from company after multiple follow up, took away PCB board but no response in last one month

        IFB — Washing machine is vibrating during operataion(Complaint no:16419826)

        On above mention complaint till today not any action taken by company even though AMC . amc TICKET NO:15213440 Customer id:1612737

        IFB — Not attending the customer after extracting the AMC amount

        AMC start date :[protected]. AMC no. : 2153. Front loading washing machine model : Senorita plus. No mechanic came to repair the machine since more than three months after extorting AMC money. IFB has become fraud.

        Poor service & response for washing machine. - Comment #2395909 - Image #0

        IFB — Product complaint

        Complaint was made on 5th August but still not resolved

        IFB Appliances — The machine does not work

        Dear sir, complaint no:[protected] i am calling last one week to customer care they are not properly answering.the machine does not working.so i need your help.my con([protected]).

        IFB — Regarding washing machine

        I have already given complaints with complain number:16141150 No one is responding for this, even customer care guys not calling me

        IFB — replacing spares

        charging for spare parts for with warranty

        IFB — Replacement of my washing machine

        My machine which I bought on 17 November 2013 was under repair for several reasons.Therefore I want replacement of my washing machine as early as possible.

        IFB — No efforts to resolve my complaint (complaint no.01613900432)

        I had registered my complaint regarding my washing machine. My compliant no. [protected]. But no action to resolve my problem. I face my difficulty while using it.Please solve my problem to send the executive to my home.

        IFB — ac outer side noice

        we purchase ac split no IACS18KA3TC 1.5 TON ON 13.05.2015 REGISTER COMPLAINT TICKET NO [protected] DT 07.072015 STILL SERVICE REPRESENTATIVE NOT ATTEND THE FAULT.

        IFB — washing meachine

        dear customers please dont buy ifb products in hosur city please serviceis very wrost service once repair your product after cannot to ready thatproduct technecian not attend your home

        IFB — Dish washer under AMC but noone attends

        I have been placing service complaints but no one visits. this is a third time. My customer id is 1096942 and complaint ticket no is 15799033. service manager phone which was given to me is not working [protected]

        IFB — Mother board not working

        Ver: U12 Batch: 035 FL211ECPCBO50 Name: WE6011H-BO8M00 Date:[protected] TOP BAND Power supply Itself not ON.
        Thanks to Ifb team

        Outer Rubber ring damaged & other service issues

        the outer rubber ring is damaged due to which water is flowing out from the machine, during use & also the maintenance to be done for the parts. H.No BF-11 TATA Officer's Colony Digwadih No 12 Jeogoral PO Dhanbad Jharkhad

        unattended complaint since 45 days inspite of regular and repeated reminders

        MACHINE WORKING IS ERATIC.WORKING IS NOT MATCHING WITH THE DISPLAY BOARD, IIT IS ALSO NOT WORKING ON CERTAIN PROGRAMES.
        Ticket No.- [protected]
        I have top loading washing machine in warranty. But service man not attend. Monday 6/06/2015, I call customer care and he or she replied service man attend in 24 hours. But till now no service man attend my important call. Again I call 9/06/2015 and he or she replied, forwarding my ticket no local service centre. But till now no service man attend my important call. Again I call 11/06/2015 and he or she replied that service man attend in 24 hours, again forwarding my ticket no local service centre . Again I call 15/06/2015 and he or she replied that service man attend in 24 hours, again and again forwarding my ticket no local service centre .This is my IFB WASHING MACHINE SERVICE HISTORY .Pls help me, what i do now???? I think this company want only customer`s money, not customer`s satisfaction. I have a suggestion for all customer, pls do not purchase any IFB Product, Because IFB service very very very very very very very very very very very very very BAD and NOT RESPOND ANY SERVICE CENTRE.
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          A
          ajithasha
          from Delhi, Delhi
          May 13, 2016
          Resolved
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          Resolved

          Address: Thrissur, Kerala, 680656

          I booked the complaint on 9th may 2016 through the[protected]... They told that the compliant will be rectified with in 24 hrs. Upto now we could now (13.05.2016) receive any call from the mechanic or service person. Hence i humbly request you to rectify the matter urgently and see that proper service should be provided to the customer in time. As we are regular customer of ifb and we are facing this type of problem for the first time. At home we have 2 ifb ac and 2 washing machines.. So pls understand the problem and see the matter seriously. Just now i made a call to [protected] and the response was that the complaint will be rectified with in another two day. So the delay is 72 hours. So pls do the necessary arrangements for repaing the washing machine
          Ticket no is [protected]
          I d no is 22161719
          Mar 16, 2017
          Complaint marked as Resolved 
          IFB Industries customer support has been notified about the posted complaint.
          Verified Support
          May 17, 2016
          IFB Industries Customer Care's response
          Dear Ajit,

          As per appointment given by you washing machine complaint will be attended on 21st may 2016.

          IFB Team.
          Verified Support
          May 19, 2016
          IFB Industries Customer Care's response
          Dear Sir,

          We regret the inconvenience caused to you.

          We have escalated your concern and will attend to it immediately.

          Assuring you our best services.

          IFB Team.
          Verified Support
          May 19, 2016
          IFB Industries Customer Care's response
          Dear Saikiran,

          Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

          In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

          Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

          IFB Team
          Verified Support
          May 20, 2016
          IFB Industries Customer Care's response
          Dear Kalpesh,

          Hope your issue has been resolved. In case you require further assistance, you can contact us on:
          BSNL & MTNL subscribers:[protected]
          Other subscribers:[protected]
          Email id: [protected]@ifbglobal.com

          We assure you our best services.

          IFB Team
          Verified Support
          Jun 17, 2016
          IFB Industries Customer Care's response
          Dear Romell,

          Sincere apologies for the inconvenience caused to you.

          Please share your contact details so we can further assist you.

          Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

          IFB Team

          IFB — Ifb front load washing machine

          Door is not locking. showing error.

          IFB Microwave — Microwave IFB 30SC3 not working since 1 month, poor customer services

          IFB Complaint srno[protected] registered on 9th Nov15 for repair of MW30SC3 but till date it remained unserviced. Very poor service response in Bhopal Zone

          IFB Industries — Repair Washing machine ifb

          Sir my complaint number is 16705321 .i booked complaint on 23 oct 2015.no one is responding .even higher authrities are giving rash reply wasre IFB

          IFB Industries — Delivery of washing machine

          Washing machine not delivered even after paying advance and transport charge at India International Trade Fair 2014 on 24.11.2014

          Washing machine top load - Comment #2391507 - Image #0

          IFB — IFB not responding to repair complaints.

          I have purchased AMC from IFB (AMC No. :[protected]. The company is now not responding to repeated request for repair of the machine.

          IFB Washing Machine — Greed of service technicians

          Service technicians push through certain appliances and products on gullible customers causing unnecessary costs.

          IFB Washing Machine — Washing Machine Elena.DX

          Please provide the price of MCU for IFB Elena.Dx, i want to replace the spare part, the service person insisting for AMC

          IFB Industries — Test File

          It does reflect on time

          IFB — Washing machine SERENA,SX AQ-FA

          Not working

          IFB — Washing machine

          I have serena 5.5kg front load washing machine under amc, water is leaking from bottom dring washing, my amc no-4212 dt 20/02/2015, requires imidiate attension

          IFB Industries — Washing machine not working

          Washing machineproducing sparking sounds from inside of the machine and not working spin also not working from long time.

          IFB Washing Machine — Washing machine heavy vibrate during running

          With reference to above subject My IFB customer care complain no is: 16036593 which was logged before 12-15 days but due to poor service response still it is pending.

          IFB — demo charges

          I brought washing machine on 13/07/2015 on the next day ur engineer didn't show up he came on 15th and after 2-3 minutes of demo he demanded and got 150 rs for that which was nothing more than u can read and understand from user manual

          IFB — not working ifb

          When i switched on the washing machine its not taking water input...

          unhinging of door due to poor quality hinges which have got rusted in one year!!!

          i have complained of the door problem ..incl this complaint for the fourth time ..engineers come and dont do much
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            J
            jyotisatpathy
            from Guwahati, Assam
            May 13, 2016
            Resolved
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            Resolved

            Address: Gaya, Bihar, 823001

            I have submitted numerous complaints for repair of my IFB Senorita washing machine. The door handle and locking hook has become loose due to shifting from Dehradun to Gaya, Bihar.

            Always I get an assurance that the Mechanic is on his way but all that is false.

            I observe a clear cut case of careless, lazy, lax, unenthusiastic, half-hearted, uninterested, lukewarm, indifferent, uncaring, unconcerned, casual, offhand, blasé, insouciant, leisurely, relaxed attitude and no concern for customers. It seems that they are lacking enthusiasm and determination; carelessly lazy.

            Please help. I need a repair of the door handle and locking hook.
            Mar 15, 2017
            Complaint marked as Resolved 
            IFB Industries customer support has been notified about the posted complaint.
            Verified Support
            May 19, 2016
            IFB Industries Customer Care's response
            Dear P Chowdhury,

            As discussed with you we will be closing your issue as you have traveled out station. Kindly let us know once you are back in station so that we can assist you with your machine issue.

            Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations.

            IFB Team.
            Verified Support
            May 20, 2016
            IFB Industries Customer Care's response
            Dear Thirunavukkarasu,

            Hope your issue has been resolved. In case you require further assistance, you can contact us on:
            BSNL & MTNL subscribers:[protected]
            Other subscribers:[protected]
            Email id: [protected]@ifbglobal.com

            We assure you our best services.

            IFB Team
            Verified Support
            Jun 01, 2016
            IFB Industries Customer Care's response
            Dear Lakra,

            Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

            Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

            IFB Team
            I am a loyal customer of IFB, but have been facing small niggles and issue through out be it microwave/ washing machine or their so called TV
            Hi
            The bearings of my washing machine broke and I complained that its making too much noise. A representative of IFB repair came & told me what is wrong and promised to come in 2-3 days with the broken part. It has been 10 days now and no one has turned up. I have been making sevral phone calls but of no avail please resolve this issue
            I have taken one year extend warranty for my washing machine but the last two months i waiting for service, next month warranty will expire . Machine bearing was complaint every day i will call the service agent of ifb but no body attend the complaint i totally disappointed with that

            IFB Industries — IFB Washing Machine Servicing

            IFB Washing Machine Servicing

            IFB Washing Machine — Wheel not rotating

            Washing machine wheel not rotating

            IFB — Microwave Oven - rotatory Plate

            I have complained yesterday (Ticket[protected] No one has contacted me till now

            IFB Washing Machine — IFB washing machine service request

            I have raised a call for general service for IFB washing machine on 9th October 2015. (complaint ID : [protected]). again on 10th October and 11th October also raised a call to customer care . still there no one call and resolve

            IFB — Ifb service

            I bought senorita 6.5 kg front load after hearing about ifb's service but now only after two months I am realising the truth companys not at all responding to complaints at all

            IFB — IFB,EVA VX 5.5 KG 700RPM, washing machine

            Machine is making lot noise while washing since 2-3 week

            IFB Washing Machine — Complain No 16189199 St 11.8.15

            7kg direct drive washing machine. The motor has problem it takes mor than 20 days to replace the part. Promising 10 years of service. Horrible service. The authorised service centres have low quality technicians.

            IFB — Washing machine drier not working properly

            IFB washing machine purchased last two months back and started working after one months due to my daughter confinement. Now the drier is not working properly

            IFB — Washing machine is Not working from yesterday

            Help us to recover top loaded washing machine. model number is Aw7233.

            IFB — IFB WASHING MACHINE FULLY AUTOMATIC DIGITAL

            1.RIGOROUS SHAKING OF DRUM. 2.RUBBER HOSE CONNECTING DETERGENT CHAMBER TO DRUM TORN.

            Worst customer support service in Chinchwad Pune.

            Ticket No: 15076482 dated March 09, 2015. Nobody contact so far. Raised escalation on customer care too but still dull response.. Will not recommend IFB to others in future.. Shishir [protected]

            EI display at the time of washing

            EI displays while working after that washing machine becomes idle
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              R
              Rajeshc26
              from Bengaluru, Karnataka
              May 12, 2016
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 560068
              Website: IFB

              Hi,

              I got a IFB Washing machine in Unilet in BTm on May 7th 2016. Ticket No: [protected]..Technician called me on Moday around 12pm coming, I said come on Wednesday evening at 5pm..I have applied half day leave came from Hebbal to BTm(My Home), Atleast 20-30 times I have called to Technician name DEEPAK(Mob:[protected]) make sure to come.

              Till 6:30pm I was waiting for him, wen I tried calling him, he stopped picking my call.I tried from different num he picked and told he was on Leave cant come..He talks like he the CEO of IFB Company..Talk very rude.

              Initially only I am facing this problem how can I trust the IFB Service People in future.

              Worst Service..again I dint any call from any one. Finally just they used the word "SORRY". And told some other reason Pin code change. From Morning I keep telling him BTM 1st stage.

              Take Some action on that guy or else sure bad name come not for him, it comes for the IFB Company.

              Rajesh
              [protected]
              Mar 22, 2017
              Complaint marked as Resolved 
              IFB Industries customer support has been notified about the posted complaint.
              Verified Support
              May 13, 2016
              IFB Industries Customer Care's response
              Dear Rajesh,

              We regret the inconvenience caused to you.

              We have escalated your concern and will attend to it immediately.

              Assuring you our best services.

              IFB Team.
              Verified Support
              May 14, 2016
              IFB Industries Customer Care's response
              Dear Rajesh,


              Thank you for your feedback. We are glad your problem is resolved. Assuring you our best services in future.

              In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

              Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

              IFB Team
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                J
                jeninjacob
                from Delhi, Delhi
                May 11, 2016
                Resolved
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                Resolved

                Address: Ernakulam, Kerala, 682038

                As my washing machine was making sound with vibration, I had raised a compliant with IFB customer care no:[protected] on 02/05/2016 and received a compliant no: [protected]. I waited for 1 day and no technician responded. Again the customer care was called up and they ensured that the technician will respond. Then I asked for the local service no to contact them directly and you had provided with local service center and his contact no: After so many follow up calls a technician came 04/05/2016 at around 16:00 hrs without opening the back cover even just switching on, the technician told the there is a big service required amounting to Rs 6500 and shall confirm the same after checking the spare. There was no response further. On 06/05/2016 again another technician called up and told that he shall check it. The person came checked and told it is a matter of replacing the bearings. Since there was no response till 09/05/2016, I called up the local service dealer again asked the status and told that since water seal for the bearing is not available he is awaiting the spare. Finally a person called Renjish came home at about 16:00 hrs on10/05/2016 started opening the back cover. He asked for the hammer for opening the back cover. He opened the back cover and some how managed to take out spider support of the drum holding the bearing. While removing the same he accidently pulled out the heat sensor fixed on the drum which he tried to fix with the glue. After putting the bearing by hitting hard with hammer which is not a normal practice. He asked for oil, I had few old grease and I had asked for checking the quality. He brushed the same on the bearing without checking the quality of grease. The spider support bolt hole with drum were not in line and he was trying hard and making them inline after he turned the machine resting it on the front loading doors of the machine. He was turning the machine to each side very roughly to see the bolt hole. He damaged the cabin edge which was a bit corroded (the soap dispenser corner). Seeing that it damaged he suggested that the cabin is to be replaced. After the repair, tested the machine without the cloth and was rotating without much vibration. I paid the service charge and spare cost of Rs. 1800 as billed.

                Next day (today) the cloths were put in and the machine started. Even tough it took the water, the drum was not rotating but making a humming sound with normal quantity of cloths in it. The machine was stopped to remove few cloths to further reduce the load. The machine started with heavy vibration and dislocated from the position moving around, with huge noise as the drum started rotating. Finally I had to stop the machine switching off the plug fearing to approach it.
                I am stuck without using the washing machine for almost 10 days and I have not got the compliant attended. With the present complaint, now I think the only option left is to sell the machine for scrap and buy a washing machine other than IFB who does not show any response or commitment to its old customers, the poor workmanship and quality of the local service center been entrusted by IFB. I was forced to write this message to you because of the inconvenience and distress caused to me and my family members due to this.
                Mar 16, 2017
                Complaint marked as Resolved 
                IFB Industries customer support has been notified about the posted complaint.
                Verified Support
                May 12, 2016
                IFB Industries Customer Care's response
                Dear Jenin,

                We regret the inconvenience caused to you.

                We have escalated your concern and will attend to it immediately.

                Assuring you our best services.

                IFB Team.
                Verified Support
                May 17, 2016
                IFB Industries Customer Care's response
                Dear Jenin,

                We regret the inconvenience caused to you. However, to fix your machine we need to replace cabinet part for which we have already given you the estimation for repairs. Charges as per our regular pricing would be applicable. Do let us know when you would like us to fix your machine and we would be more than happy to help.

                Once again, we regret the inconvenience caused and assuring you our best services.

                IFB Team
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                  P
                  pradeepkumar114
                  from Ongole, Andhra Pradesh
                  May 11, 2016
                  Resolved
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                  Resolved

                  Address: Visakhapatnam, Andhra Pradesh, 530044
                  Website: www.customer service and ifb global.com

                  Washing machine - digital 5.5kg
                  no: 008639
                  PROBLEM:
                  we are from Vizag. The service centers are saying that there is no AMC for digital 5.5kg washing machine.
                  so the people of that center are not accepting for AMC. But when i spoke to my cousin who lives in Hyderabad(having the same system), she receives calls from the services center everyday to pay the AMC...but in our case it is not like that.
                  the person who came to our house did not repair the machine and said that there is no AMC for digital 5.5kg washing machine.
                  so basically there is no proper response here.
                  so please let us know what is going on and take this issue seriously...
                  kindly get this issue done
                  Mar 22, 2017
                  Complaint marked as Resolved 
                  IFB Industries customer support has been notified about the posted complaint.
                  Verified Support
                  May 12, 2016
                  IFB Industries Customer Care's response
                  Dear Pradeep,

                  Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

                  Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

                  IFB Team
                  Verified Support
                  May 14, 2016
                  IFB Industries Customer Care's response
                  Dear Jpratha,

                  We regret the inconvenience caused to you.

                  We have escalated your concern and will attend to it immediately.

                  Assuring you our best services.

                  IFB Team.
                  I have lodged a complaint since 15/04/2015 vide complaint no 17679962 for repair and service of my washing machine (Serena SX), but nobody has turned up till now.
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                    S
                    spnigam
                    from Delhi, Delhi
                    May 11, 2016
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110045

                    I had purchased the ifb top load fully automatic washing machine model no :w/m pl65rdw (6.5kg) on 8th february 2016 from m/s sirohi electronics, mahavir enclave, new delhi. There had been several complaints with the working of this maching since day 1. The mechanic from your service provider office came on 7th may 2016 but cound not repair the defect and give satisfactory reason and thereafter when i responded "no" to your message whether i am satisfied or not with the service of your mechanic, then i received the following massage "an incidence e122375 has been generated in our esclation channel system on 7th may itself".

                    But, since the day i received the above message, nobody has contacted us or visited our place to physically check the machine and remove the defects.

                    I would appreciate your immediate action to get the issue resolved. My contact details are as under.

                    S. P. Nigam
                    705 kumudi apartments, plot no-11, pocket-6,
                    Sector 1a, dwarka, new delhi - 110045
                    Mobile : +91-[protected] / +91-[protected] / +91-[protected]
                    Mar 16, 2017
                    Complaint marked as Resolved 
                    IFB Industries customer support has been notified about the posted complaint.
                    Verified Support
                    May 16, 2016
                    IFB Industries Customer Care's response
                    Dear Mohan,

                    We regret the inconvenience caused to you.

                    We have escalated your concern and will attend to it immediately.

                    Assuring you our best services.

                    IFB Team.
                    Verified Support
                    May 24, 2016
                    IFB Industries Customer Care's response
                    Dear Nigam,

                    Hope your issue has been resolved. In case you require further assistance, you can contact us on:
                    BSNL & MTNL subscribers:[protected]
                    Other subscribers:[protected]
                    Email id: [protected]@ifbglobal.com

                    We assure you our best services.

                    IFB Team
                    Compliant ticket No: [protected]dated 20/04/2016 . till super response from your esteemed organisation.
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                      R
                      Rafiqueanseera
                      from Naduvattam, Tamil Nadu
                      May 11, 2016
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600087
                      Website: IFB

                      I purchased IFB washing machine on 30th April 2016. Washing machine model is senorita Aqua sx 6.5kg. This was fixed on 03rd May 2016 by the IFB service person named DASS. On 07th May 2016, we called IFB and ordered for IFB trolly for the same washing machine. The same service person named DASS brought the trolly and fixed. While the service person DASS fixed the trolly in my washing machine, he damaged the washing machine as he forcefully dragged the washing machine and bottom part got damaged. Service person DASS told us that they will replace the bottom part on 09th may 2016 but it is not yet replaced and when I called the service person DASS he is not giving proper response. I want this to be fixed immediately and action needs to be taken on priority.
                      Mar 22, 2017
                      Complaint marked as Resolved 
                      IFB Industries customer support has been notified about the posted complaint.
                      Verified Support
                      May 11, 2016
                      IFB Industries Customer Care's response
                      Dear Rafiq,

                      Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

                      Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

                      IFB Team
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                        M
                        mahadasmak
                        from Bengaluru, Karnataka
                        May 10, 2016
                        Resolved
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                        Resolved

                        Address: 530024

                        Dear Sir,

                        My micro oven is not working and I have raised a complaint with your customer care, ticket no.[protected], dated 03.05.16. The service engineer has visited and told that there is a problem with magnetron and will be replaced as the machine is under warrnty period. But to my surprise he didn't turned back and came to know that my complaint is closed without solving the problem. Once again I have given the complaint ticket no.[protected], dated 09.05.16and the same service engineer once again visited and told the same reason and left without solving the problem. I contacted the service centre after repeated attempts got the reply that we will call you back but never got any call from them.
                        with a great confidence on IFB we will purchase your machines, the service is so bad in visakhapatnam, that we are forced to choose alternated makes of machines. Please try to solve the problem at the earliest possible.

                        Thaks and regards

                        M. Arun Kumar, [protected], visakhapatnam A.P.
                        Mar 15, 2017
                        Complaint marked as Resolved 
                        IFB Industries customer support has been notified about the posted complaint.
                        Verified Support
                        May 11, 2016
                        IFB Industries Customer Care's response
                        Dear Sir,

                        We regret the inconvenience caused to you.

                        We have escalated your concern and will attend to it immediately.

                        Assuring you our best services.

                        IFB Team.
                        Verified Support
                        May 12, 2016
                        IFB Industries Customer Care's response
                        Dear Sir,

                        Hope your issue has been resolved. In case you require further assistance, you can contact us on:
                        BSNL & MTNL subscribers:[protected]
                        Other subscribers:[protected]
                        Email id: [protected]@ifbglobal.com
                        We assure you our best services.

                        Regards,
                        IFB Team
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                          Veerappan Uday
                          from Ramapuram, Andhra Pradesh
                          May 9, 2016
                          Resolved
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                          Resolved

                          Address: 600125
                          Website: IFB

                          Hi,
                          I have purchased ifb top-loading washing through snapdeal at the moth of jan-2016. From may 2nd onward stopped working showing d0 in display. The water is getting filled after that throwing the message d0 in display. So i have registered a complaint on 6th may 2016 through ivr. They promised me it will attened with in 48 hrs. But no one has called me. So again i contacted on 08th may 2016, they provided local contact, i called them on 09th may 2016 morning they promised me to sent technician by afternoon. Until now no one has responded against my case.

                          Ifb ticket no:[protected]
                          Ifb cutomer id: 4422665
                          May 18, 2017
                          Complaint marked as Resolved 
                          IFB Industries customer support has been notified about the posted complaint.
                          Verified Support
                          May 10, 2016
                          IFB Industries Customer Care's response
                          Dear Veerappan,

                          We regret the inconvenience caused to you.

                          We have escalated your concern and will attend to it immediately.

                          Assuring you our best services.

                          IFB Team.
                          Verified Support
                          May 10, 2016
                          IFB Industries Customer Care's response
                          Dear Veerappan,

                          Hope your issue has been resolved. In case you require further assistance, you can contact us on:
                          BSNL & MTNL subscribers:[protected]
                          Other subscribers:[protected]
                          Email id: [protected]@ifbglobal.com
                          We assure you our best services.

                          Regards,
                          IFB Team
                          Thanks for your immediate action
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                            S
                            sharma rk
                            from Rampur, Himachal Pradesh
                            May 8, 2016
                            Resolved
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                            Resolved

                            Address: Solan, Himachal Pradesh, 173205
                            Website: na

                            I would like to draw your kind notice that i have purchased ifb washing machine senator vx on dated 04.09.2012 vide invoice no. [protected] from ifb branch at parwanoo, district solan, himachal pradesh in the name of ramesh kumar sharma house no. 46, phase 1, housing board, baddi, district solan himachal pradesh pin 173205

                            Kindly arrange to depute service engineer at the earliest to rectify the problem so that i may be able to benefit of this machine.
                            Mar 22, 2017
                            Complaint marked as Resolved 
                            IFB Industries customer support has been notified about the posted complaint.
                            Jan 09, 2016
                            SmitaKK's response
                            Please install.
                            Verified Support
                            May 10, 2016
                            IFB Industries Customer Care's response
                            Dear Sir/Mam,

                            Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

                            Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

                            IFB Team
                            Verified Support
                            May 24, 2016
                            IFB Industries Customer Care's response
                            Dear Santosh,

                            Hope your issue has been resolved. In case you require further assistance, you can contact us on:
                            BSNL & MTNL subscribers:[protected]
                            Other subscribers:[protected]
                            Email id: [protected]@ifbglobal.com

                            We assure you our best services.

                            IFB Team
                            Not working daily problam bad costumer works
                            Please install
                            Please install
                            I Have been complain about my a.c cooling on monday till the date i didnt get any responce from company... i have called them more than 10 times and send them mail but no responce from company
                            Recently i brought 30brc2 micro woven. i could not use oven properly. you are just selling product simply and not giving demo and detail recipe book. how can i use this micro wave.
                            My washing machine is not working...i want u to send a mechanic to resolve the problem as soon as possible
                            Microwave oven is not working it got repaired and requires service for repairs
                            Not working complaint no;[protected] dt 1/2/2016 but still not attended
                            IFB Industries Customer Care's response, May 10, 2016
                            Verified Support
                            Dear Santosh,

                            We regret the inconvenience caused to you.

                            We have escalated your concern and will attend to it immediately.

                            Assuring you our best services.

                            IFB Team.
                            Our washing machine is not staring properly
                            I need my machine to be repaired
                            Not working daily problam bad costumer works
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                              S
                              sickenderbatcha
                              from Chennai, Tamil Nadu
                              May 8, 2016
                              Resolved
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                              Resolved

                              Address: 600001

                              We own an ifb dishwasher which is under annual maintenance contract had a problem. For which we have registered a complaint with ifb customer care a month ago. Despite so many follow ups and phone calls there is no response from the agency. Whenever we call the customer care we are getting the same answer the case is assigned to our staff. We have also escalated the matter but there is no action taken so far. Hence we request you to intervene into this matter and kindly resolve the issue.
                              Mar 17, 2017
                              Complaint marked as Resolved 
                              IFB Industries customer support has been notified about the posted complaint.
                              Verified Support
                              May 09, 2016
                              IFB Industries Customer Care's response
                              Dear Sir,

                              We regret the inconvenience caused to you.

                              We have escalated your concern and will attend to it immediately.

                              Assuring you our best services.

                              IFB Team.
                              Verified Support
                              May 11, 2016
                              IFB Industries Customer Care's response
                              Dear Sir,

                              Hope your issue has been resolved. As discussed with the Branch Switch will be replaced on 14.5.16.
                              In case you require further assistance, you can contact us on:
                              BSNL & MTNL subscribers:[protected]
                              Other subscribers:[protected]
                              Email id: [protected]@ifbglobal.com
                              We assure you our best services.

                              Regards,
                              IFB Team
                              Several phone calls made waste

                              since 1998 using your product

                              may br shifting to other company
                              Not working
                              IFB Industries Customer Care's response, May 10, 2016
                              Verified Support
                              Dear Mulloor,

                              Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

                              Alternatively you can also write to us at [email protected] along with your contact details and we will help resolve your issue.

                              IFB Team
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                                vijay65
                                from Nagpur, Maharashtra
                                May 7, 2016
                                Resolved
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                                Resolved

                                Address: Gadchiroli, Maharashtra, 442605
                                Website: Nagpur

                                I have purchased a microwave from vedom's co. Gokulpeth market nagpur (440010). Model ifb mw wave 30sc4 sr no. 5001669. On 22/03/2016 vide bill no. Ca19587. This was for mr sunil battuwar r/o gadchiroli (Around 180 km from nagpur and 84 km from chandrapur). At the time of purchase, vedom assured to depute technician for demo/guide etc on 27/03/16, as the microwave was gifted on the eve of house warming.

                                Since than no one came to him for demo etc. We have contacted vedoms lot of times. Every time they conveyed the matter to ifb support. (8-10 times. Than we also tried for support team incharge. But no one came. After a long gap today i got a call from your technician ([protected]), who was roaming with a wrong address, and blaming us for giving wrong address to him. He argued arrogantly without a shame for delay. Some times we also talked with incharge mahesh [protected]. I request a strong action against vedoms, their tech support cell mr mahesh and today's technician. If theywill not take the cognizance, i will take the matter with consumer forum, social forum.
                                Vijay gundapwar [protected]
                                Mar 16, 2017
                                Complaint marked as Resolved 
                                IFB Industries customer support has been notified about the posted complaint.
                                Verified Support
                                May 11, 2016
                                IFB Industries Customer Care's response
                                Dear Vijay,

                                Hope your issue has been resolved. In case you require further assistance, you can contact us on:
                                BSNL & MTNL subscribers:[protected]
                                Other subscribers:[protected]
                                Email id: [protected]@ifbglobal.com
                                We assure you our best services.

                                Regards,
                                IFB Team
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                                  Nikhil_Verma
                                  May 6, 2016
                                  Resolved
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: www.ifbappliances.com

                                  My IFB Elena Aqua VX Washing Machine is not working properly and after registering the complaint the technician visited and told he will visit again. The complaint is getting closed without any resolution.

                                  Noida service center is pathetic. IF IFB has to maintain it's leadership position they should change the Noida service center management.

                                  Complaint No: 17751945.
                                  Mar 22, 2017
                                  Complaint marked as Resolved 
                                  IFB Industries customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 07, 2016
                                  IFB Industries Customer Care's response
                                  Dear Nikhil,

                                  We regret the inconvenience caused to you.

                                  We have escalated your concern and will attend to it immediately.

                                  Assuring you our best services.

                                  IFB Team.
                                  Verified Support
                                  May 18, 2016
                                  IFB Industries Customer Care's response
                                  Dear Nikhil,

                                  Hope your concern has been resolved and you are satisfied.

                                  In future for any concerns, you can call our customer care numbers[protected](BSNL/MTNL)or[protected]other providers) or visit ourwebsite www.ifbappliances.com

                                  Assuring you the best of our services.

                                  IFB Team
                                  I need somebody to help me how to get my microwave fixed.
                                  I need somebody to help me how to get my microwave fixed.
                                  Washing Machine parchge 19.03.2016 complint regeste 21.03.2016 complint No [[protected]] He still not come reten back our prodct [protected]
                                  IFB Industries Customer Care's response, May 12, 2016
                                  Verified Support
                                  Dear Rohish,

                                  Hope your issue has been resolved. In case you require further assistance, you can contact us on:
                                  BSNL & MTNL subscribers: 1860 425 5678
                                  Other subscribers: 1800 3000 5678
                                  Email id: [email protected]
                                  We assure you our best services.

                                  Regards
                                  refrigerator not cooling
                                  IFB Industries Customer Care's response, May 10, 2016
                                  Verified Support
                                  Dear Dhawan,

                                  Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

                                  Alternatively you can also write to us at [email protected] along with your contact details and we will help resolve your issue.

                                  IFB Team
                                  My microwave is not heating. What should I do?
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                                    V
                                    vilwadriraju
                                    from Mumbai, Maharashtra
                                    May 6, 2016
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 400604

                                    With reference to above i had lodged a complaint on 4/5/16.
                                    Ifb’s franchise had sent their mechanic on 5/5/16 @ 5.45 p.M. And replaced the spare part.
                                    Ms. Preeti, claiming to be from ifb, had called me on 6/5/16 @12.30 p.M. To find out if the
                                    Problem was solved. I told her that i will come to know after i operate the machine tomorrow
                                    And so requested her to check with me same time tomorrow. I asked her why they did not do
                                    Their job without waiting for my complaint on 4/5/16. Ms. Preeti said that spares were not available.
                                    I told her that she was lying because if you see my complaint their technician had called me on 30th april
                                    @ 5 p.M. To find out if he could come and replace the part. Again as i had stated in the complaint there
                                    Was no water supply and so i had asked him to come on 2/5/16 @ 9.30 a.M. As ms. Preeti had no defence, she
                                    Started shouting at me. I told her that it was indecent behaviour to shout at anybody let alone a customer.
                                    Then ms. Preeti hung the phone on me! In india even mnc’s do that, i suppose! Did i make a
                                    Mistake of buying an ifb item?
                                    Sep 19, 2016
                                    Complaint marked as Resolved 
                                    Matter Resolved
                                    IFB Industries customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 16, 2016
                                    IFB Industries Customer Care's response
                                    Dear Nanda Sambasivarao,

                                    Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

                                    Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

                                    IFB Team
                                    Microwave is not working.
                                    Oven is not working.
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                                      A
                                      amit.neha
                                      from Amritsar, Punjab
                                      May 5, 2016
                                      Resolved
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                                      Resolved

                                      Address: 151103

                                      I have direct drive model of front load washing machine, from past two months i m facing leakage in the door while washing.As it is in warranty period i have complain many times to m/s vision marketing, bathinda, but there is no response from their side. After that, i have complaint three times on ifb toll free nos., but sorry, same is there. Tell me what should i do???
                                      Mar 21, 2017
                                      Complaint marked as Resolved 
                                      IFB Industries customer support has been notified about the posted complaint.
                                      May 06, 2016
                                      Updated by amit.neha
                                      ifb toll free complaint no. 17754292
                                      Verified Support
                                      May 06, 2016
                                      IFB Industries Customer Care's response
                                      Dear Amit,

                                      We regret the inconvenience caused to you.

                                      We have escalated your concern and will attend to it immediately.

                                      Assuring you our best services.

                                      IFB Team.
                                      Verified Support
                                      May 16, 2016
                                      IFB Industries Customer Care's response
                                      Dear Vramanavegu,

                                      Hope your issue has been resolved. In case you require further assistance, you can contact us on:
                                      BSNL & MTNL subscribers:[protected]
                                      Other subscribers:[protected]
                                      Email id: [protected]@ifbglobal.com
                                      We assure you our best services.

                                      IFB Team
                                      Verified Support
                                      Jun 25, 2016
                                      IFB Industries Customer Care's response
                                      Dear Ben Singh,

                                      Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

                                      Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

                                      IFB Team
                                      newly purchased but the defect started!!ofuf
                                      ok
                                      Sound is coming
                                      My IFB top load washing machine not working and given a complaint through with toll free no .
                                      Aim call center complaint 03/03/20016 my ticketing-[protected]
                                      No spin and tube wash not cleand.
                                      My Dish washer complaint not cared. Kindly give top priority to it.
                                      Hi, I was purchased ifb washing machine last year. Its door is not open . please send my house any service engineer.
                                      Humming sound during during washing and also more during rinse/spin mode.
                                      Some time chattering sound .

                                      Executive Plus Washing Machine - Water Evacuating pump NOT working

                                      Water Evacuating Pump NOT working - complaint sent to Aruna Group - Expedite the replacement

                                      complaint to faulty machine not attended - under AMC

                                      machine making much noise

                                      complaint no 13453241 29/07/2014

                                      22 days over but problem not resolve
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                                        V
                                        vilwadriraju
                                        from Mumbai, Maharashtra
                                        May 4, 2016
                                        Resolved
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                                        Resolved

                                        Address: Thane, Maharashtra, 400604
                                        Website: www.consumercomplaints.in/new_complaint

                                        I had lodged this complaint on 25 april and we are on 4 may, my problem has not been resolved.
                                        The complaint is that the wm gets stuck in between.
                                        Technician mr. Sharma had come on or around 28 april.
                                        After inspecting the machine he said that one card has got to be changed.
                                        He said that my machine was under amc and hence the change would not attract any payment. He further said (Which in other countries tantamount to promise from my own experience!) he would come back with the spare part in two days.
                                        On 30 april another guy whose name i don't remember, called me around 5 p.M. To find out if he could come then. During conversation he stated that mr. Sharma did not know what or where the problem was and also he would like to come when there is water supply. I told him that i live in bombay/thane (Maharashtra) and there was no 24 hours water supply for us.
                                        Accordingly he agreed / promised / said to come on monday, 2 may 2016 at 9.30 a.M.
                                        Rest is history.
                                        Sep 19, 2016
                                        Complaint marked as Resolved 
                                        Matter Resolved Thank you Indian Consumer Complaints Forum
                                        IFB Industries customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 16, 2016
                                        IFB Industries Customer Care's response
                                        Dear Dara Vinod,

                                        We regret the inconvenience caused to you.

                                        We have escalated your concern and will attend to it immediately.

                                        Assuring you our best services.

                                        IFB Team.
                                        Verified Support
                                        May 17, 2016
                                        IFB Industries Customer Care's response
                                        Dear Dara Vinod,

                                        Hope your issue has been resolved. In case you require further assistance, you can contact us on:
                                        BSNL & MTNL subscribers:[protected]
                                        Other subscribers:[protected]
                                        Email id: [protected]@ifbglobal.com

                                        We assure you our best services.

                                        IFB Team
                                        Recently i bought a prosuvt of ifb which is a damage one.I contacted the ifb care for about 1 month they did not solve my problem upto now even they are not giving a proper response for my complaint no [protected] as referrence id from ifb
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