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IFB Industries

IFB Industries — Leaking Dishwasher with poor service

Address:Kamala nagar, Hyderabad

My IFB dishwasher Neptune got serviced by the Sambasiva Enterprises (authorised IFB service centre) HNo 6-1-416, Q. No C-31, Phase I, opp. Huda park, Vanasthalipuram, Hyderabad, ten days ago. They charged Rs.5970 towards service and some tins of DScale and Salt.
After one week it started leaking. Despite my calls and personal visits they are not rectifying the complaint.
They are negligent and harsh in service. Very poor service. Please rectify
I feel distressed for buying your product with very poor service. Even after spending so much money I am not able to use it because it is leaking.
Dr PV Ranganayakulu
Hyderabad
[protected]
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5 Comments

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Comments

Dear Ranganayakulu,

Please accept our sincere apology for the difficulties. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES
Reply
Dear Ranganayakulu,

We tried calling you on the number you provided but unable to reach. Please share your alternate number and the best time to call so that we can assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care numbers [protected] or [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES
Reply
Ranganayakulupv's reply, Jan 17, 2023
My phone number is 81427 82241.
I have not received any phone call till now.
Please rectify as early as possible, or else ask your dealer to return my money.
Dr Ranganayakulu
Hyderabad
It seems you are negligent and disregard the complaints. Neither you responded nor your agent fixed the problem.
It is a lie that you tried to contact me over the phone.
If my money is not returned or your agent repairs my dishwasher, I have to seek legal course.
Useless service IFB
Dr Ranganayakulu
[protected]
Reply
No person has turned up till now, even after one month after the complaint. What a miserable service!
Dr Ranganayakulu
[protected]
Hyderabad
Reply
Dear Ranganayakulu,

Hope your issue has been resolved and you are satisfied. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care numbers [protected] or [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES
Reply
[email protected]'s [Complaint's author] reply, Feb 3, 2023
My leaky dishwasher has been repaired by your agent, thank you very much. Please ignore if any letter reaches you through regular post, which I sent.
Thank you again
Dr Ranganayakulu
81427 82241

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    +91 88 5376 9434
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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