IFB Industries Complaints & Reviews

Greetings, Sir/Madam
On April 16, I made a Flipkart purchase of an IBF air conditioner
Which Delivered on April 19th, 2023 A request for installation was submitted on April 19, 2023 and approved by the IFB Team under service request number [protected].
I have been pursuing the IFB customer support team since April 19th but have not received a response.
They gave out the phone numbers for the installation company...

Hi Team,
Greetings!

This complaint is regarding an order placed on 9th April 2023 for a washing machine with model name TL-SLBS 9 KG AQUA with order # [protected].
Order was cancelled on 11th April 2023. But refund is not yet processed.
Can you please look into it.

Thanks & Regards,
Pranav...

I have purchased AC and it is still in warranty . Company and seller promised me free service in warranty period. I resister a AC request through IFB customer service number on 15 April . I got ticket number and it was said service agent will contact me soon. But date 22 April i did not called by any service agent. I did many follow up with customer care . they promised every-time that today it will be done but nothing happen till date.br...

My washing machine is under warranty. But not working. Engineer forces 5000rs to repair the machine. My machine ifb 6.5 aqua fully automatic....

Product out of warranty. Still got a call from free service from IFB partnering agents. He came and insisted us to use filters if we want to increase the life of machine. We agreed and paid for it trusting IFB goodwill. He put the filter at the censor outlet and we used the machine for few days, it stopped taking water. Now, we called the person again and he said censor not working. I told him it's your responsibility as the fault has come...

Dear Sir/Madam,

I am writing to express my extreme dissatisfaction with the services provided by IFB Industries Ltd.Invoice bill is attached for more reference. I recently purchased a new split air conditioner from your company, but I regret to inform you that the product was defective and has caused me a lot of trouble and inconvenience.

From the very beginning, I have been facing issues with the air conditioner....

Please refer to the mentioned request Id number towards service of my AC raised on[protected].

However the same is yet to be done. I have called up your customer care number at least 4-5 times and raised the service request/complaint through your whats app aswell and escalated the same (Your escalation request reference number is WA230113 & escalation request reference number is WA229927) but all in vain.

Your...

I have purchased IFB Washing Machine from Croma and I complained for repairing to Croma and IFB both but after 4 or 5 days IFB company taken our complaint and assigned to Mr. Vikas- Mobile No. is [protected].

My wife got call from him on 13 April 2023 for repairing washing machine and after that decided that he will come around 6:00 PM for repairing the machine. But he did not reached and after one hour I called to him that...

We had purchased a IFB dish washer appliance recently and got and issue, raised complaint with IFB tkt no:[protected] on 03/April/2023. Till now no action was taken on that tkt. Previously also raised complaints from IFB store itself, but no action. After sales service of IFB too worst.
Almost 3 months back I purchased this appliance and I hardly used it to due to recurring issues and getting service is to hard from IFB....

I have IFB washing machine, paid AMC also. The machine gives E1 error as soon as switch on though the door is closed. After so many times call, a technician was sent, he lifted the door little bit up and close it then the machine ran. in between if power cut happends the door automatically gets open again gives E1 error. this time not at all closing though we did as technician suggested. this time again so many time call to IFB service center....

I have raised complaint for my AC servicing on 15th Mar'23 with the complaint no. of [protected] for which technician can but problem not resolved & he closed the ticket & again asked to raised for which again complaint raised on 28th Mar'23 with the ticket no. of [protected] which is closed without even visit. Again talked to customer care & he raised again new ticket on 2nd Apr'23 with the ticket no. of [protected]. Surprising with the continuous...

I have paid amount on Nov'2022 to a technician from Akshara Enterprise, siddipet, for one year AMC, and got receipt for same.
However same was not updated in online of IFB,
Recently my washing machine got damaged and need drum replacement, but the technician was insisted that it was not under warranty, hence the replacement is chargeable. I shown him the receipt of AMC payment but his was telling it must be come in online then...

Sub : Service not provided till date, deficiency of service after collecting AMC payment

Ticket No : CB[protected]
Ticket no :. [protected]

PFA herewith scanned copy of microwave oven 2 Years AMC paid Rs 2950/- receipt no 2222 .Cash collected by V Care executive Mr .A .Paunraj Mob no :[protected]

But till now no any update from your end regarding AMC registration, SMS also not yet received....

I has been a customer of IFB with front load washing machine since 5 years 2 months back i got a problem and registered a complaint for that the technician had a visit and told that bearing are lost it would be covered under one year extended AMC warranty. No replacement done, we called the service center for more than 5 times in last 2 months everytime they are saying we will send person tomorrow sir !! infact many tomorrows gone no one...

I have registered a complaint for repairing IFB Senorita vx 6.5 washing machine as there was some abnormal nosie while the drum is rotating. The technician visited and asked me to change the drum and the cost they said is 7900+ service charges +transportation charges (1000 in case bearing needs to be changed). This looks too expensive and when I connected with IFB customer care they said the drum cost is[protected]. Please let me know the...

I have purchased 2 pic of ac in 2021 and both ac was company folt
Complaint in sevice centre there respon poor...

Hello

Myself shaheera Abdu booked an complaint in my mother's name Sunitha Abdu of our ifb automatic washing machine today morning calling in ifb centre tirur with phone number[protected] which is the nearest centre to my place valanchery.

I called them today morning at 11:09 am.
A lady picked the call and written the complaint and phone numbers.
So i asked her shall the technician come today...

Hi,
Raised complaint (Ticket No: [protected]) regarding faulty washing machine component which needs to be replaced by IFB Team.
Request raised: 20th March 2023
Today is 27th March 2023 (Day Ended)
From Fri (24th March 2023) till today, I am getting assurity and assurance from Service Center / Area Head that part will be delivered today and service will be done today but till today it is not serviced and now again...

The machine isn't working at all...

IFB person came for general check up, he opened everything and cut wires and all even though there is no problem. He did not fixed the wires and water pipes correctly, mentioned as it is night he told he will come next day morning. But did not showed up.
I tried calling that person Rakesh - [protected] but did not picked the call.
The worst part was I tried calling the customer care number - [protected] and their response is worst....