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IFB Industries Complaints & Reviews

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4.1
Updated: May 9, 2026
Complaints 6912
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5640
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1272
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Washing Machines
IFB Industries

IFB Industries reviews & complaints page 6

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S
Sarath Kumar Chikkala
from Hyderabad, Telangana
Dec 31, 2014
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Repair of washing machine on AMC

Address: Hyderabad, Andhra Pradesh

I am having IFB ELENA DX fully automatic washing machine. Launched a complaint on 22nd December. Bearing complaint no. 14527647. The technician visited on 26th December he traced out the problem and told that he will come back and sort it out by replacing the same. But till now after so many calls no body bothered to come and rectify the problem. The below are the details to whom we have contacted several times. Mr. Krishna ( [protected]...
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Nanjundeswar T
Dec 4, 2014
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IFB Senorita Aqua VX not working

Address: Chennai, Tamil Nadu

Our New Washing Machine stopped working on 27th November 2014. We raised a complaint with IFB Customer Care. Ticket# 11955804. Local technician came and informed that a cable is to be replaced. They came after 2 days for replacing the electrical wire and found that actually the problem is in the board. Till Date the issue is not resolved. Now, they are claiming that the board is to be received from Head Office. Dont know when to received...
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C
csekhar086
from Hyderabad, Telangana
Oct 12, 2014
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Poor Service and no response to customer complaint

Address: Hyderabad, Andhra Pradesh

We had very bad/worst experience with IFB service, we had issue with our washing machine, we are getting huge noise from machine so we have raised a complaint #13886300 Dated : 27th Sep 2014. Next day technician turned up and examined the machine and said they need to replace one of the part, which he said he will do next day. But, till now no one turned up to replace the part. We (customer) were tracking the complaint daily and no one are...
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A
AYAZ SHAKEEL
Aug 13, 2014
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regarding misbehavior of an employee of IFB.

Address: Aligarh, Uttar Pradesh

sir/madam i am from aligarh (up) . i have baught a washing machine of your company 9 to 10 year before .it didnt create any problem since than but this year in august i assumed a rapairing problem in the month of august then i contact your aligarh service centre. they sent a worker (mr. gaurav) from there to make it work proper, he does worked on that by saying that "it need some tools in it to be repaired and given the list of some tools"...
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P
praveen67
from Chennai, Tamil Nadu
Jul 18, 2014
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complaint in IFB customer care

Address: Chennai, Tamil Nadu

i have raised a complaint in IFB customer care a month before about our washing machine and after a day one person from Chennai service station came to my home and take a look at the machine and he told there is a rat bite in the main wire which is getting connected to the board and we will replace.Then he said about getting insurance of the new board and he cost me rs.4700 and the voucher number is 12934.Then he said that the board...
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R
rajesh.behara
from Bengaluru, Karnataka
Mar 31, 2014
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Ifb 1.5 ton air conditioner not working

Address: Srikakulam, Andhra Pradesh

We brought IFB 1.5 Ton 3 Star IACS18AK3TC Split Air Conditioner on[protected]. Installation was completed on the same day, Technician gave demo for 5mins and it's fine by that time.

To my surprise it is working only for 5mins after the demo till now. I doubt on the installation of the unit can you please send an authorized IFB technician to check the installation....
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T
TR KIRANKUMAR
from Mumbai, Maharashtra
Jan 29, 2014
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Service Complaint

Address: Hyderabad, Andhra Pradesh

Complaint registered for Washing Machine Model No -Digital7KG, S.NO- 03109, Customer ID 1933148 AMC dated - 2/11/2013, S.No - 9708, Complaint number[protected] We have purchesed a washing machine through CSD Canteen, from the moment we purchased we faced lot of problems on servicing part.When we stressed more on that someone said without paying AMC people will not respond(happened last 1 year back). Now we have taken an AMC and registerd...
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S
sunil Jakhar
from Surat, Gujarat
Dec 27, 2013
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stay away from this company

Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli

I had purchase washing machine from M/s IFB Industries Limited, Ahmedabad. Invoice No. [protected] dated 7.12.2013, Model ELENA STEAM Serial No.[protected] and i had purchased this machine after hearing from Friends, that for washing m/c IFB is best.
After that machine had reached to our Home & we had called IFB customer care for installation of M/c. On 20.12.2013 a man from service centre had came to us & he found that...
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H
HERE.SENTHIL
from Thiruvananthapuram, Kerala
Nov 18, 2013
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No error display as per the manual

Address: Pondicherry, Puducherry

I brought a brand new top loader ifb washing machine, the ifb guy came for the demo.. The error functions e1.. E2... Are not working as given in the manual. They replaced with a new machine, again the demo guy came in... Once again the e2 error function is not working in this machine also... The machine is performing as per the manual given. I have all the proofs regarding this also have the conversation recored... I want this issue to be...
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1
1010siva
from Bengaluru, Karnataka
Jan 9, 2013
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door not opening

Address: Bangalore, Karnataka

the man managing the complaint with fone no.[protected]of ifb washing machine is so rude that my washing machine is not repaired even after 4 days .so now i am washing my clothes on my own.dr.h.sivaprasad...
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V
V.KUMARAN
from Tiruchirappalli, Tamil Nadu
Nov 24, 2012
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Absolutely unreliable performance

Address: Chennai, Tamil Nadu

I had purchased an ADMIRAL 7012 W --installed on 24th October. The timings of washing cycle indicated for different settings are highly unreliable. The balance time left in the cycle change erratically from 1 to 22 minutes, 12 to 24 minutes etc etc. Machine goes into an eternal spinning cycle once it reaches ' 1 minute left'. Water does not get completely drained even after reaching 'End'. The machine was replaced. The...
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V
vsf
from Panaji, Goa
Sep 14, 2010
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Service Person not Attending

Address: South Goa, Goa

Ref: AMC No. : IFB/ G/ 20269
We had first lodged our for the above mentioned IFB Washing Machine on the 1st of Sept 10 for which we given a complaint no. 5035266 dt. 1/9/09.
However, on nobody attending our complaint, we had to send a reminder by Email.
Following which, one IFB representative came to us on the 4th, checked the machine and told us that certain parts (that are readily available) need to be replaced and...
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S
SATHANNA SANTHIRAJ
from Palghat, Kerala
Sep 22, 2009
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WASH MOTOR WARRANTY - IFB

Hello all:

We bought IFB washing machine from Jainsons(receipt no: [protected]) in 25.11.2003 and wash motor failed on 17.9.2009

We contacted IFB service and they deputed technician. Technician found out that wash motor failed. For replacement of the same IFB demanded Rs 4225/-

Replacement motor is not having any serial number or make label. On inquiry, we find that its only a refurbished motor...
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P
Pushkar Singh
from Pune, Maharashtra
Feb 5, 2009
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Timer problem

I bought ifb washing machine (Executive ellite) here in varanasi, 3 years back, i encountered the problem after using it for about 13-14 months, the timer was not working, so during the washing period, the machine does not rotated,
Since it was still under warranty, the faulty timer was replaced (Approx cost 2300 rs.) free of cost.

Now again after the replacement, the machine worked fine for another 18 months, then...
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11 other people found this review helpful
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K
kirti1062
from Mumbai, Maharashtra
Nov 23, 2008
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amc contract

i have senorita plus washing machine and under AMC with ifb paid 1500/-
very very poor response from service people. i have complaint for noise in side machine and thay attended and change bearing and bracket while changing bracket he (service person) damage my drum next day when i complained he simply told me that due to coin or any metal part inside colth and for this your drum damage so u have to pay the drum amount
after...
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32 other people found this review helpful
32 found this helpful
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A
Aravind Sukumaran
from Delhi, Delhi
Nov 12, 2008
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Pathetic After Sales Service

I got my washing machine door damaged on 20th Oct and had lodged a complaint with the IFB customer care. there is no respons after that from them.. when I try to call them, they say they will fix it that day or the next day..Till now no body has bothered to call me or come to fix it..
I never expected such pathetic after sales service from a company like IFB. I think they dont have a strong service chain anywhere in India( my case...
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R
rajesh
from Bengaluru, Karnataka
Sep 24, 2008
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out let of water not working

I have purchased ifb washing machine it was side door, after washing the cloths water was not coming out, all washed water was stay inside the drum . we are informed and called so many times to consult person of IFB service men it was giving the number by the shop owner.he was not yet come .plse give me service center no. or send the service men to my house . give a phone no. of service man....
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A
a2kot73
from Mumbai, Maharashtra
May 29, 2008
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amc contract serivce person not coming

please be kind enough to note that we have been using the ifb washing machine since last many years and even taken amc contract with the company.

please note we have been contacting compnay's customer service since last 15 days and they have been telling us every day that some one will come to visit you before 8.30 in the evening but till today no one has visited us to solve our problem.

even after taking...
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T
thankuamal
from Chandigarh, Chandigarh
Feb 20, 2008
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Service persons not attending

My IFB washing machine is under AMC and I am in chennai.In spite of the repeated request to the help line no service persons are attending the machine,The manager at Chennai is not even attending the calls.I am not able to under stand the reasons for this casual attitude.No higher officials telephone numbers are available for the redresal....
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S
SOURENDRA NATH GOSWAMI
from Pune, Maharashtra
Feb 19, 2008
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Poor service quality

In spite of lodging several complaints, company was unable to repair the machine properly. The warranty period is not yet expired. Ill response from the service centre today. Did not send a service personnel although commited to do so at 10 am and compelling me to take leave from my ofice. No one cares for the customer. No number of the higher officials are available anywhere. Demending immediate redressal....
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