Comments
Dear Customer care,
I had lodged a Complaint for repairing of my IFB Elena DX washing M/C. The customer complaint ID is 13312955.ambalpur service centre will contactme within 24 hours to resolve the issue. Even after 2.5 days no one has contacted and my calls to Mr. Sathnam (Mobile No. [protected] or to the Sambalpur service centre no. [protected]) has yielded no result as no one is picking up the phone or mobile. A poor show. I am located at Jharsuguda and need to contact the Sambalpur service centre for service. The washing machine was initially repaired on 7th July and it again developed problem on 8th after it was serviced on 8th July'14. No proper trained person to do good servicing. Request the Customer care to look in to the matter and do the needful on urgent basis.
DR PKN Raghavan
Associate Vice President (Quality Assurance & Technology),
Sesa Sterlite Ltd.,
Vedanta Aluminium & power,
Jharsuguda, Orissa
Phone: [protected]
Mobile:[protected]
I had lodged a Complaint for repairing of my IFB Elena DX washing M/C. The customer complaint ID is 13312955.ambalpur service centre will contactme within 24 hours to resolve the issue. Even after 2.5 days no one has contacted and my calls to Mr. Sathnam (Mobile No. [protected] or to the Sambalpur service centre no. [protected]) has yielded no result as no one is picking up the phone or mobile. A poor show. I am located at Jharsuguda and need to contact the Sambalpur service centre for service. The washing machine was initially repaired on 7th July and it again developed problem on 8th after it was serviced on 8th July'14. No proper trained person to do good servicing. Request the Customer care to look in to the matter and do the needful on urgent basis.
DR PKN Raghavan
Associate Vice President (Quality Assurance & Technology),
Sesa Sterlite Ltd.,
Vedanta Aluminium & power,
Jharsuguda, Orissa
Phone: [protected]
Mobile:[protected]
My old IFB washing machine was re-installed at Jharsuguda by your Sambalpur Service center personnel. Since I was not at home during the time of installation, the guy provided temporary water connection from the existing normal water tap. inspite of the fact that a separate permanent water point for connecting to washing machine was available. The guy did not take little bit of pain instead he adopted short cut method. I am facing lot of problem since the water pipe of the machine connected to water tap slips no. of times. The service provider at Sambalpur not lifting the phone. Kindly help. It is extremely urgent.
Fahim Ahmed
[protected]
fahim.[protected]@gmail.com
Fahim Ahmed
[protected]
fahim.[protected]@gmail.com
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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I had lodged a Complaint for repairing of my IFB Elena DX washing M/C. The customer complaint ID is 13312955.ambalpur service centre will contactme within 24 hours to resolve the issue. Even after 2.5 days no one has contacted and my calls to Mr. Sathnam (Mobile No. [protected] or to the Sambalpur service centre no. [protected]) has yielded no result as no one is picking up the phone or mobile. A poor show. I am located at Jharsuguda and need to contact the Sambalpur service centre for service. The washing machine was initially repaired on 7th July and it again developed problem on 8th after it was serviced on 8th July'14. No proper trained person to do good servicing. Request the Customer care to look in to the matter and do the needful on urgent basis.