[Resolved] Independent TV — company is not giving services properly

realgautam

from Mumbai, Maharashtra

Website:

www.independenttv.in

Hello Trai
I m a customer of independent tv and I have paid 2250 rs for the box and dish antenna.They said that I will get all channels for 1 year and free to air channels for five years without any extra charge.
But now it is removing all the channels rapidly. they removed all the star networks channel just ten days before. so i want money back and they can take back box antenna and cable, all are in new condition.
so please trai help me to get my money back i will be very thankful for you
gautam

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Aug 8, 2021

Complaint marked as Resolved

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Comments

Samima123

from Hyderabad, Telangana

As I ordered it daily I am calling from 6 month their is no response.they told to refund the amount I have mailed 20-30 times till now.but no response.my registered mobile number [protected] and my account details are
Ac no:[protected]
Mohammed abdul sami
Union bank of india
Ifsc codeUBIN0536512

Samima123's reply, Apr 27, 2019

I had ordered independent DTH (1999 pack)I had paid amount on October 18 but till now their is no response from customer care.there is no correct response from them.please try to solve this problem

DishTV Customer Care's response, May 18, 2019

Dear Abdul,

DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at write2us@dishtv.in.

Regards,
Online Team
DishTV

Winnze

from Surat, Gujarat

As all independent TV customers can't get star package due to independent tv's greed and all the customers not happy to it so please help as

DishTV Customer Care's response, May 18, 2019

Dear Customer(Winnze),

DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at write2us@dishtv.in.

Regards,
Online Team
DishTV

Ritesh Patro

from Mumbai, Maharashtra

Dear sir

I am customer of Indepependent tv and as per the offering of the coave mpany I have given Rs.1999/-, it is the suspcription f30or one year, and withth 300 channels but now company is providing the samae sports, ten, set max channels are removed from my package

DishTV Customer Care's response, May 18, 2019

Dear Ritesh,

We are sad to hear about the experience you had. You can get this channel along with all your other favourite channels as per your wish with DishTV. kindly share your contact details with us at write2us@dishtv.in.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Dear Gautam,

We are sad to hear about the experience you had. You can get this channel along with all your other favourite channels as per your wish with DishTV. kindly share your contact details with us at [protected]@dishtv.in.

Regards,
Online Team
DishTV