India Infoline Finance [IIFL] — Not receiving my foreclosure letter after their SLA time also

I have raised request for fourclosure letter to one of my loan 972952 on Dec 28th 2023 but still didn't recive the fourclosure letter after there SLA and not able to connect with any of them other than cc
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India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
 
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Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Finance Limited.

The consumer may raise a request/complaint for IIFL loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Amruta
Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Finance Limited.

The consumer may raise a request/complaint for IIFL loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Amruta
Not yet recived fourclosure letter for loan number 972952

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