| Address: No 11, Ground Floor, Admas Chamber, Richmond Rd, Bengaluru, Karnataka 560025 |
My loan account no is IL10047948.I have requested for foreclosure letter on 24th april 2021, which I haven't got from long time .I am regularly following with customer care and no response is given.
The loan amount is approx 27 lakh remaining. And EMI is always paid on time without fail.
If customer is complaint they should track and resolve the issue but they dont do any thing.my request ID is 2210672 which is requested on 24rth april.I have spoke with many IIFL customer care like saloni, murli, Vikash they are raising the request new one behalf of old Ticket 2371258, 2371537 and they have no answer simply they will say vacant team is working on that and sometime they disconnect the call. i want to know how many days it take to get foreclosure letter its already 2 month.
Note: Here you will say There is no use of sharing this statement (.You can call us on [protected] / [protected] or click on below link for your concerns.
After raising the request also IIFL team is not working. please check recording if you are doing.
Worst service from customer care.
Aug 6, 2021
Complaint marked as Resolved
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2021
India Infoline Finance [IIFL] Customer Care's response Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL
Sapna
IIFL