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India Infoline Finance [IIFL] Complaints & Reviews

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Updated: Apr 29, 2025
Complaints 1379
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1055
Unresolved
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India Infoline Finance [IIFL] reviews & complaints page 19

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S
Shivesh Kumar Jha
Jun 3, 2021
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I foreclosure my loan account, but they deducted my EMI and not refunding my EMI amount, I called customer care but no one is responded and I mailed also but no one give reply.
Aug 12, 2021
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2021
India Infoline Finance [IIFL] Customer Care's response
Dear Sir,
With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL
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    May 31, 2021
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    Company is ignore my issues. I have send so many mails but they not resolve my issue infact they ignore my mails. Company ceo and other lower management have no give single response. This review is for those peoples who want to take home loan. If you want to take loan from this company please take another company. There is a big reasons for why we will not take loan from this company. Company owner ignore your requests. This is big issue for all over pan India. I have continue mentally torture from this company management. I don't want any other customer who will face this types of problem. So, don't take loan from IIFL. This company not provide a loan infact make u fool after when you have taken loan from this company..I am continue torture threw this company.
    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
    Verified Support
    Jun 05, 2021
    India Infoline Finance [IIFL] Customer Care's response
    Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
    https://www.iifl.com/contact-us/home-loan/raise-a-request
    Team IIFL
    Jun 06, 2021
    Updated by [email protected]
    It has come to know from the company of you people that people must be making the customers unhappy in the same way. Got a call from your customer care that we are returning your money. After that neither mail nor call reply came. I will put the way of working of your company in that May social media. So that people know how IIFL kills their money by luring the customer for a loan. I will forward your complaint to the Banking Ombudsman Officer so that he can give justice to a customer like me and he does not get caught in the same problem as you.
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      rkcool
      May 26, 2021
      Resolved
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      Resolved

      I was told that you can trade in explosal quantities T+5 days but they sell the stock next day and my buy rate is different 133.50 I bought and I was given as 136.5 it to differentiate don’t know what are they doing
      Aug 6, 2021
      Complaint marked as Resolved 
      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
      Dear Sir, We are unable to trace your customer account details. You can get instant replies to your queries on Ask IIFL our chatbot . Kindly provide your login id/contact no.or call on [protected] or write to [protected]@iifl.com to resolve the concern.Warm Regards,
      Sapna
      IIFL
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        P
        May 26, 2021
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        I had taken a loan from your company but your company executive had taken all my documents when he processed my loan. As per his commitment I will process the loan within a week and as per fast process. I had given all my documents to him as per his commitment. He took some amount also of Rs-3540/-. After completing one week I called him to want to know my file process but he had not picked my call.

        I have continued to call him but he has not replied to my call or msg. Your company executive gives the customers fake commits. It seems your company executives are giving fake commits from his customers and making a fool only. Is this your working profile for your company. I made a very big mistake applying for a loan in your company. Refund back my taken money. I will mention all those things on social media, especially on twitter to secure other persons. Who will plan to take a loan from your company. I am facing so much mentally pressure when I apply for a loan from your company. Finally, give my money back.
        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
        May 31, 2021
        Updated by [email protected]
        Company is ignore my issues. I have send so many mails but they not resolve my issue infact they ignore my mails. Company ceo and other lower management have no give single response. This review is for those peoples who want to take home loan. If you want to take loan from this company please take another company. There is a big reasons for why we will not take loan from this company. Company owner ignore your requests. This is big issue for all over pan India. I have continue mentally torture from this company management. I don't want any other customer who will face this types of problem. So, don't take loan from IIFL. This company not provide a loan infact make u fool after when you have taken loan from this company..I am continue torture threw this company.
        Today I have received call from customer care. He told me to refund my amount. I am waiting till evening but Still not receive any amount.
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          kaushik sojitra35
          May 24, 2021
          Jan 3, 2023
          This thread was updated on Jan 3, 2023
          Resolved
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          Resolved

          Please provide me NOC for my home loan account no - 785199 as I have fully paid loan amount.
          Aug 12, 2021
          Complaint marked as Resolved 
          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
          Verified Support
          May 26, 2021
          India Infoline Finance [IIFL] Customer Care's response
          Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
          https://www.iifl.com/contact-us/home-loan/raise-a-request
          Team IIFL
          NOC for home loan Account No. IL10008166 I fully paid it
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            G
            Golla Ramchander
            May 12, 2021
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            Address: Miyapur , Hyderabad

            Hello, my name is Golla Ramcander my account number is 820783, requesting for foreclosure as i've sent raised a query long long back, they have sent a email stating, Kindly submit payment details and when i've sent the loan statement to the email back it is un delivering.
            Aug 12, 2021
            Complaint marked as Resolved 
            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
            Verified Support
            May 19, 2021
            India Infoline Finance [IIFL] Customer Care's response
            Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
            https://www.iifl.com/contact-us/home-loan/raise-a-request
            Team IIFL
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              A
              Avanup
              May 6, 2021
              Resolved
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              Resolved

              Dear sir /Madam
              I am Raju vaish I am taking home loan from iifl home loan my loan account no. Is this
              Sir since the start of loan process I apply for 26lac but dute flat valuation your manager commit me that he will give only 25.20lac I was agree on this amount.
              But on time of dissbusment they discussed only Rs. 2457571/- it disfence is Rs. 62000/-
              When I asking for the difference amount of this
              Mr. Satish gupta (manager of iifl waghale este thane branch) he said that this is processing fees whis is diduct from your loan amount.
              Dear sir /Madam
              On time press the loan they will not tell me nor my broker about this amount. They are just come and taking my signature on document and disbus the my loan
              Sir 62k is huse money which I can't not pay to owner to get the passation of flat.
              Mr. Satish gupta and om Prakash Maurya is not given me proper information about loan process abot processing fees and even the rate of interest which they are charging me.
              Dear sir/Madam plz look into in this matter and give me 62k in my owner account so I can take passation. I don't have capicity to pay 62k to owner.
              +1 photos
              Aug 12, 2021
              Complaint marked as Resolved 
              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
              Verified Support
              May 07, 2021
              India Infoline Finance [IIFL] Customer Care's response
              Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
              https://www.iifl.com/contact-us/home-loan/raise-a-request
              Team IIFL
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                pdshinde
                May 4, 2021
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                Resolved

                Sir
                It is inform you that My current Home Lone Rate of Interest is 8.90. But IIHFL offered me a rate of interest of @ 8.25 for home loan and their shift charge was Rs. 2950/- paid online on 02.05.2021 (the Payment acknowledge is enclosed herewith) to reduce my home loan rate of interest but my ROI has not been reduced yet & the IIFL Home Finance Ltd. customer care executive is saying that it will be reduced in July 2021. but two months is too long to reduce ROI. I humbly request you to reduce my ROI as soon as possible. And yet not received PMAY CLSS Subsidy which is completed one year now. so kindly do needful at your end.

                Loan Account No. IL10072759
                Name :- Pratap Digambar Shinde
                Mobile No. [protected]

                Thanking you

                Regards,
                Pratap Shinde
                +1 photos
                Aug 12, 2021
                Complaint marked as Resolved 
                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                Verified Support
                May 07, 2021
                India Infoline Finance [IIFL] Customer Care's response
                Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
                https://www.iifl.com/contact-us/home-loan/raise-a-request
                Team IIFL
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                  sampathatmuri
                  Apr 30, 2021
                  Resolved
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                  Resolved

                  I had taken a loan from krazybee and completed all the payments on time. But in my credit report, it still showing the loan was active and I am overdue of 1 Payment
                  +2 photos
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                  Dear Sir, We request you to provide your loan account number to check and assist you.Further you can call us on [protected] / [protected] or click on below link for your concerns.

                  https://www.iifl.com/contact-us/home-loan/raise-a-request

                  Team
                  IIFL
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                    suyog1981
                    Apr 27, 2021
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                    Resolved

                    I have taken loan which repayment was not possible due to no work and no money.This company collection agents are calling me and threatened me to pay the emi or they will take legal action.And surprising their legal action is to call my contacts and harassed them.They said all false to my contact that I have given their reference. This collection females shouts on me and also used abuse words on me my family and my parents.Company have to do the action on them.I really need a time to pay.Request u to please look into it.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 30, 2021
                    India Infoline Finance [IIFL] Customer Care's response
                    Dear Sir, We request you to provide your loan accoun number or you can call us on [protected] / [protected] or click on below link for your concerns. https://www.iifl.com/contact-us/home-loan/raise-a-request
                    Team IIFL
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                      Srinivasasubramanian Hariharan
                      from Hosur, Tamil Nadu
                      Apr 25, 2021
                      Resolved
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                      Resolved

                      I am very disappointed to bring this to your notice that I had taken a loan from kreditbee and made every repayment on time and loan account closed before due date but i don't know how they have reported late payments for 3 months - January, February and March 2021.

                      Loan no. where late payments are reported:

                      IIFL Loan no - SL2733274

                      Kreditbee loan no - KB201123RDQCL

                      No response to dispute id raised with CIBIL as well - CDS[protected].

                      Really in need of funds but not in a position to get loans or apply for credit cards because of their mismanagement.

                      Complaint reference number for iifl :

                      D2197015

                      I didn't get any response or update on this complaint even after sending them multiple emails.

                      Please resolve it as soon as possible.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                      Verified Support
                      May 04, 2021
                      India Infoline Finance [IIFL] Customer Care's response
                      Dear Sir, Our official is already in co-ordination with you. Further you can call us on [protected] / [protected] or click on below link for your concerns.
                      https://www.iifl.com/contact-us/home-loan/raise-a-request
                      Team IIFL
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                        akashknmiet
                        Apr 23, 2021
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                        I have taken Home loan A/c 753905 from IIFL under subvention plan and now the builder intimated me for the possession.For that I need Builder Agreement copy
                        and the statement copy of the Amount that was paid by Builder.For that I had raised the request on 5 April, Reference ID 2162473 and processed the fee on 13 April, but IIFL is not providing me the required document which causing delay of taking possession and builder asking for the penalty. Could you please help?
                        Aug 24, 2021
                        Complaint marked as Resolved 
                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 30, 2021
                        India Infoline Finance [IIFL] Customer Care's response
                        Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
                        https://www.iifl.com/contact-us/home-loan/raise-a-request
                        Team IIFL
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                          nikhilghare7997
                          Apr 22, 2021
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                          Resolved

                          Plz not lone A/C no: SL2539330

                          My lone account was close in December 2020, then also EMI for Jan[protected]/-) month was deducted from my account, and still not refunded.

                          And I have tried no of time to reach on-call center but no reply.

                          Nikhil Ghare,
                          [protected]
                          [protected]@gmail.com
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                          Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
                          https://www.iifl.com/contact-us/home-loan/raise-a-request
                          Team IIFL
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                            Abhinav Moddu
                            Apr 17, 2021
                            Resolved
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                            Resolved

                            I have taken loans from krazybee and i have cleared them 3 years back only.but it is showing One active loan pending in IIFL which is no aware of me i have cleared all my loans which are aware of me Because of this pending loan i have lost my cibil score let me know the rest of the detail You can contact me [protected]@gmail.com
                            +1 photos
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                            Dear Sir, We request you to send a proper statement or loan ac number.
                            Further you can call us on [protected] / [protected] or click on below link for your concerns.
                            https://www.iifl.com/contact-us/home-loan/raise-a-request
                            Team IIFL
                            Abhinav Moddu's [Complaint's author] reply, Apr 20, 2021
                            Loan no. : SL1140494
                            please check my account and issue NOC as soon as possible
                            Dear Sir, Our team has replied via email dated April 26, 2021 .Request you to check the same. Further you can call us on [protected] / [protected] or click on below link for your concerns.
                            https://www.iifl.com/contact-us/home-loan/raise-a-request
                            Team IIFL
                            Abhinav Moddu's [Complaint's author] reply, Apr 27, 2021
                            please update in cibil
                            Dear Sir,
                            With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns.
                            https://www.iifl.com/contact-us/home-loan/raise-a-request
                            Team IIFL
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                              Rakeshg6051
                              Apr 16, 2021
                              Resolved
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                              Resolved

                              Subject: - Require Home Loan Closer Letter- IIFLFL10075125

                              I Rakesh Kumar Pandey sending mail in your bank regarding home loan closer letter but not getting revert from your side since 15 to 20 days, Kindly arrange the four closer letters against running home loan in your company .
                              Ticket number are given below
                              Ticket ID-2161092 & 2161090, 2140073, 2140074 and Email ID is [protected]@iifl.com [protected]@iifl.com.
                              Mail Sent On Date[protected]
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                              Apr 16, 2021
                              Updated by Rakeshg6051
                              Subject: - Require Home Loan Closer Letter- IIFLFL10075125

                              I Rakesh Kumar Pandey sending mail in your bank regarding home loan closer letter but not getting revert from your side since 15 to 20 days, Kindly arrange the four closer letters against running home loan in your company .
                              Ticket number are given below
                              Ticket ID-2161092 & 2161090, 2140073, 2140074 and Email ID is [protected]@iifl.com [protected]@iifl.com.
                              Mail Sent On Date[protected]
                              Apr 16, 2021
                              Updated by Rakeshg6051
                              Subject: - Require Home Loan Closer Letter- IIFLFL10075125

                              I Rakesh Kumar Pandey sending mail in your bank regarding home loan closer letter but not getting revert from your side since 15 to 20 days, Kindly arrange the four closer letters against running home loan in your company .
                              Ticket number are given below
                              Ticket ID-2161092 & 2161090, 2140073, 2140074 and Email ID is [protected]@iifl.com [protected]@iifl.com.
                              Mail Sent On Date[protected]
                              Verified Support
                              Apr 23, 2021
                              India Infoline Finance [IIFL] Customer Care's response
                              Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
                              https://www.iifl.com/contact-us/home-loan/raise-a-request
                              Team IIFL
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                                Vikaspopatraokharat
                                Apr 16, 2021
                                Resolved
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                                Resolved

                                Address: Main branch at mumbai

                                My iifl home loan account no. Is 10063621.
                                In the month of April 2021 I maintained the sufficient emi amount in my account but the emi was not deducted from my account. Now as on 16/04/2021 the respective iifl executive called me and told me to pay emi myself by online mode.. I paid this by online mode.. Bt again a message come from iifl that to pay BOUNCE CHARGES... So I am not responsible for this.. How do you ask for bounce charges.. As I already maintained the sufficient emi amount in my account...
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 23, 2021
                                India Infoline Finance [IIFL] Customer Care's response
                                Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
                                https://www.iifl.com/contact-us/home-loan/raise-a-request
                                Team IIFL
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                                  Ilango T
                                  Apr 16, 2021
                                  Resolved
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                                  Resolved

                                  I raising a request for fore closure statement for the past 3 months still they not send me a statement. I called several times to their customer care but no response from them. The call is always in waiting. They never pick the call. Very worst service from iifl

                                  send me the foreclosure statement immediately.

                                  Account no: 762174
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 20, 2021
                                  India Infoline Finance [IIFL] Customer Care's response
                                  Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
                                  https://www.iifl.com/contact-us/home-loan/raise-a-request
                                  Team IIFL
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                                    kaushik sojitra35
                                    Apr 12, 2021
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                                    I have paid my home loan balance amount through check on 06-04-21 for foreclosure my home loan account no -785199.But as per attached screen shot in IIFL home loan it shows excess amount. Please clear my home loan account and revert access money which I have paid through check or debited from my account as auto debit.
                                    +1 photos
                                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                    Till now no action taken by IIFL
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                                      H
                                      Hariprasad Rao
                                      Apr 11, 2021
                                      Resolved
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                                      Resolved

                                      Foreclosure statement is not received for loan number 830438 with request number 2138737
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 15, 2021
                                      India Infoline Finance [IIFL] Customer Care's response
                                      Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
                                      https://www.iifl.com/contact-us/home-loan/raise-a-request
                                      Team IIFL
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                                        pasa1323
                                        Apr 7, 2021
                                        Resolved
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                                        Resolved

                                        Address: bhopal

                                        I opened my friend's IIFL Securities account with my reference. Which has been more than a month now. I have mailed you a lot in this matter and also talked to customer care but till now I have not received my referral benefit of Rs.500.
                                        Aug 29, 2021
                                        Complaint marked as Resolved 
                                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 10, 2021
                                        India Infoline Finance [IIFL] Customer Care's response
                                        Dear Sir, We are unable to trace your customer account details. You can get instant replies to your queries on Ask IIFL our chatbot . Kindly provide your login id/contact no.or call on [protected] or write to [protected]@iifl.com to resolve the concern.Warm Regards,
                                        Sapna
                                        IIFL
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