India Infoline Finance [IIFL] Complaints & Reviews

Hi team

I have received confirmation from iifl to call in case i don't want to opt for a moratorium over an email on a said number given on the email.

However i have not made any such request or calls to the same number as i wished to opt for a moratorium given i work in immigration from a private sector which is in shut down due to the covid 19 situation worldwide.

However i am being repeatedly harrassed by the company for payment and even being threatened with legal actions.

Please assist me on the same

My loan account number is as follows: il10060826.

Also i have attached the screenshot of the email received highlighting the said point.

Regards
Anindya sengupta

Sir,
Il10072759

I have taken home loan from iifl home loan company for rs. 19, 67, 768/- it is to inform you that i was already paid processing/other charges fee of rs. 3540+12000= 15540/- through iifl company authorize agent of branch badlapur dist. Thane. The iifl company has again taken processing of rs. 8189/- which is dedicated from sanction my loan amount. So it is not good. Therefore you are requested to take necessary action and kindly refund me extra charges which is dedicated from my home loan amount. And also one other think is i had also requested iifl company that i have a term plan of rs 75, 00, 000 lakh of hdfc life company. They have not link with my home loan. However, i was told that i would have to take out rs. 67, 768 insurance policy from icici company. And the insurance amount has been deducted from my home loan.

This is for your kind information and necessary action at your end.

Il10072759
Pratap shinde
Mob. [protected]
Pratap. [protected]@gmail.com

Sir i worked in iifl almost 6.6 years, i left the organisation on 1st dec-19, almost 5.5 months over i left the organisation, still i do not received my relieve letter. I request you to give my relieve letter soon and do the needful.

Emp name : siddharaja r
Emp code : c121305
Branch : nelamangala (Karnataka)
Product : gold loan
Designation : branch manager

Sir,
Il10072759

I have taken home loan from iifl home loan company for rs. 1967768/- it is to inform you that i was already paid processing/other charges free of rs. 3540+12000= 15540/- to iifl brach badlapur dist. Thane. The iifl company has again taking processing of rs. 8189/- which is dedicated from my loan amount. So it is not good. Therefore you are requested to take necessary action and kindly refund me extra charges which is dedicated from my home loan amount.

This is for your kind information and necessary action.

Il10072759
Pratap shinde
Mob. [protected]
Pratap. [protected]@gmail.com

Dear iifl team,

I am already informed you that though mail, i am not interested in moratorium.

Kindly debit my emi.

Regards
Puneet kumar
[protected]
Account number-867129


Sent from my iphone

Begin forwarded message:

From: iifl home finance ltd
Date: 3 may 2020 at 5:19:45 pm ist
To: [protected]@gmail.com
Subject: moratorium confirmed on your iifl loan account no. 867129
Reply-to: iifl home finance ltd



Dear customer,

Greetings from iifl home finance ltd.!

We care for you and hope you are safe at home amidst these unsettling times.

We are pleased to inform you that your request for moratorium on your loan account no. 867129 is being processed and shall be effected for the month of may'20.

Please note that interest shall continue to accrue, on the outstanding amount of your loan amount during the moratorium period. Revised tentative terms of your loan account w. E. F june'2020 are as enclosed below:

Particular existing loan revised loan
Emi (Rs.) 32653 32653
Tenure (Months) 164 167
If you wish to switch to your original emi/tenure, you can make part payment by visisting to the nearest branch or online using quick pay.

If you have any further queries regarding moratorium and its implication, you may read our faqs.

We value your patronage and appreciate your confidence in us.

Warm regards,
Iifl home finance team

Hi,

Name: amit mishra
Home loan prospect no. Il10002939

This is amit mishra. I've a running home loan from last three year. The loan prospect no. Il10002939. I took this loan for 20 years at the rate of interest of 8.85%. I recently tried to check the remaining tenure, its showing 297 month which was 240 month earlier, and interest rate has increased from 8.85% to 9.85% without notifying me. So it mean i'll have to pay 57 more emi's and which will be around 16.5lac additional. This is really very unprofessional and i believe such behavior or cheating customer has to be stopped. Request you to please action on this immediately and revise my interest rare to previous. While repo has been consistently going down, why iifl has been increasing my interest rate. Please stop cheating customer to run long time in market. Thanks!

Re, sir
Please deduct my emi from my account, (As regular practice). Already amount lying on my account. So i request you, please collect your emi from my account. Do not disturbhaa my regular practice.
My lan account no, is 750301.
Purushottam p. Chaudhary, age 67 yrs (Sr. Citizen)
Sneha p, chaudhary age 64 yrs{ sr. Citizen}
Mob [protected]
Regard
P, p, chaudhary.

My name is renu rana, my gold loan a/c no is gl 9889290 & gl 9963797 which was auctioned in nov/ dec 2019. I gave a message from iifl about refund. I submit my accounts details on 10/02/20. But my refund amount of rs. 11289 is still pending. I regularly follow up with iifl indirapuram branch staff, but there is no satisfying answer till date.in these epidemic corona lockdown circumtances i need that much amount very urgent.
Therefore, i request to please help me to refund my post auction amount of rs. 11289/- as soon as possible.

I have asked byjus to foreclose my loan account, for which i requested to mr. Mayank (Of byjus). He gave me a no.-[protected]. I talked to the person concerned over this no. And found that he was mr. Parvez from byjus. He gave me a link for payment to clear the loan account. The amount for clearing the loan account was rs.11000/- (Equivalent to two emis of rs.5500/- each) payable for the month of april and may). I made the payment to byjus vide byjus transaction id[protected] through sbi transaction details [protected]igaikzlr. On 06.04.2020.
I got a confirmation (Form byjus) that the loan account has been fully paid up and that the same details have been entered in the system. I was happy to have paid up the loan at 1230 hrs. Of 06.04.2020.
But the same day on 06.04.2020 my s/b account got deducted by an amount equal to a month's emi, i. E. An emi for the month of april, worth rs.5500/- vide india infoline transaction id.-ach dr scbl[protected].
I was surprised and shocked to know that inspite of paying up the entire left over loan amount, i was deducted with an extra amount equal to one month's emi.
I spoke to mr. Mayank on the same matter but he did not take any interest to pursue my matter. I mailed him the entire context even. Sombody from the accounts department of byjus told me not to worry and that the extra amount deducted (If any) would be returned back into my s/b account by two weeks time.
I am surprised to see that, when the byjus people could see that i have cleared all the emis outstanding before the due date and foreclosed it, then how come its going to take such a long time to reconcile my refund settlement???
So, please, help me settling this issue and refund my extra deducted amount worth rs. 5500/- back into my s/b account please.
The entire context i am narrating pertain to shubhaangi sharma who got enrolled for byjus on may 2019 and my loan emis (12 emis) got started @ 5500/- since june 2019.
This, is for your kind information and action, please.

Yours sincerely,
Dr. J. K. Sharma
Commandant
Sashastra seema bal (Min. Of home affairs), gaya
Phone-[protected]/[protected]
[protected]@gmail.com/[protected]@rediffmail.com

Paste your text here :hi

I sachin kulakarni have taken a personal loan from nira finance

And everytime i pay the loan emi before due date

But now they are not providing me loan as they are saying cant apply for loan as have utilized my credit limit

But when i cleared my emi i got a credit limit of 3500/-

Hence i applied in the application

Also in their website there is nothing mentioned that there is a restrictions on applying as if you have a credit line can apply

You can check the website also

Look into the matter

I apply for loan in iifl in 2019 is company ke agent ne merse cheque lia tha 6500 rs ka aur bola tha ye cheque apko dena prega maine bola thk hei maine dedia maine usse pucha agar loan nhi pass hua toh cheque return ho jaega na amount woh bola haan toh maine bola thk hei par mera loan pass nhi hua aur usne merse alag se commissions bhi advance le lia tha is company ke employee ne bola apka loan mai 100% krwa dunga par hua nhi na isne meri commission wapsi di na mere cheque please mera help kijie
Loan sagar goel aur nikhil goel ke name we tha joint
Na isne mujhe koi documents die mere loan se related please help me mere sath fraud kedia 20000 ka is company ne please help me
Jo agent aaya tha uska naam
Ajay singh tha
Aur senior nikhil
Mera contact sirf ajay singh se hua hei aur kisi se nahi please mera amount mujhe interest samet wapsi krwaie request hei apse mere pass cheque ka proof hei
My contact number [protected]
[protected]

Sir. I have send k request for foreclosure on[protected] but till i have not received my foreclosure letter.. We are selling of flat.. My loan no 766431.. Second my registered email id [protected]@rediffmail.com but when i send mail regarding any queries they are saying it is not registered mail.. I had recd all mail regarding interest certificate or etc on my mail also plz update

Hii we took an vehicle loan of 14, 00, 000., loan number : [protected] unfortunately my father expired on vehicle due to accident.
The company told to give an death certificate to close the account
I had given that death certificate eight months back, but the clearance letter is not given till now
And there is no upadate to me what is happening,
There is no proper staff is here handle my query,
My contact number is [protected]
Vehicle no:ts07ue6791
Mail, :[protected]@gmail.com

My name is snehal hanumant more and i am a customer of iifl with a home loan account# 869443 which is currently running.

I have send a request iifl for foreclosure letter 11/2/2020 but not responding in till date.

I will also not pay the next emi in the month of. Please get me the letter asap.

Let me know if i can provide you any other information. You may reach me at

Respected sir/madam,
This is regarding my pmay status, it is almost more than a year now, i have raised the request in the month of july & sep 2019 but still not received my pmay subsidy till date. I am frustrated now. The iifl customer care team told me it is already submitted to nhb team but while checking the status in nhb site they are asking for the assessment/tracking number. Request you to kindly share the tracking number so that i can check with nhb team for further status check.

Awaiting for your positive revert at the earliest with nhb tracking number.

My name - sanjay udaynath panigrahi
My loan account number - 885368
Branch - mumbai (Vashi)
My mail id - sanjay. [protected]@yahoo.com

I purchased byjus product. It is not much applicable for my daughter. Facing financial loss in business so further payment of emi has become a big burden at present. Till now paid 55000/-
I am not asking any refund, stop my further emi burden and close my loan.
Spoke with byjus team and also with loan dept. No use from both the sides. What to do.

Hi,

Your company is running fraud business. You have given full persion to your employees to cheat customers to run your bussiness any how. I am cheated by your employee for insurance policy. While purchasing policy your employee yogesh khawale (Pune) told me multiple false benefits and upon policy receipt i did not received anything what he promissed. He took my policy paper by telling he will make all the correction in policy...

Company is good and customer care is also good but the intraday brockrage is so high compare to other brockers that is rupees 20 per order. It is very high for small traders who are trading for 10 to 15 quantities. Other top brockers charge 0.01% brockrage. If iifl will charge this brockrage then iifl will be at the top.
Thank you
Your faithful customer

Broker iifl insurance ltd. Iifl thane 7 tele broker code 302717
Contact no.[protected]

The customer is fraud by the iifl insurance brokers ltd

While giving policy iifl did not mention about broker. It was told that they belong to bharti axa life insurane company ltd itself.

It was told that if i invest two lakh, i will get one lakh ninety seven thousand as bonus amount on my total seven policies. (Including these two policies)

I was told these two policies are one time investment for three years. No such details mention on both policy. I was told it will do it.

When i received policy booklet there is no bharti axa hospital cash benefit rider as per earlier same plan policies.

I was told that, will issue mediclaim card for your entire family

I tried to contact broker, he is not picking the mobile phone.

Hi,
My name is sudheer and i have taken the home loan from iifl homes vide home loan number - il10066808. Iifl sales executive mr ankur, confirmed me that i would be getting pmay subsidy of rs.2.67 lakh but after registree of flat, i asked him to provide reference number but he did not provided and asked me to visit his branch. I visited the branch and got to know that pmay is not providing subsidy for ghaziabad loni and iifl would not be able to provide me subsidy. His manager mr. Amit thakur was very rude and he said "jaiye apko jo bhi karna ho kar lijiyega, hamare pas bhi legal team baithi hai wo handle kar legi apke case ko". And his another boss was really illeterate he even don't know how to speak to client and he asked me to leave the office. After 20 days of registration, got to know they have not applied for pmay subsidy and also not providing subsidy.

I want my subsidy amount to be credited in my account asap.

I would strongly recommend to not to take the home loan from iifl home finance limited. They are looting to their customers.