India Infoline Finance [IIFL] Complaints & Reviews

Address: Indore, Indore, Madhya Pradesh

Dear IIFL,

My name is Lakhan Rajput and my loan Account no is IL10045810 and Customer ID is 1198171.
I have submitted all required documents to your respective Indore Branch But still not visited any bank person for check the construction work, whereas 1st step has been completed of construction like slab since 15 days ago and I need payment .

Please look into the matter and kindly do the needful

With Regards
Lakhan Rajput

Jul 19, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Lakhan Rajput,

We have raised this issue with our senior officials and you will receive feedback shortly. Kindly allot some time to revert.

Further you can call us on [protected]/[protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.

Verified Support

Jun 18, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Lakhan Rajput,

We hope that you have received a call from our officials & the same has been addressed in detailed about your concerns.

Further you can call us on [protected]/[protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.

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Address: Dewas, Madhya Pradesh, 455001

Dear sir,
I have approved loan amount of 23, 61, 000 from iifl. Till now 19, 82, 071 amount has been credited. Now i don't want any further payment ahead of 19, 82, 071. As per discussion with customer care of iifl i already submitted a written application to stop part payment on dated 11/03/2019 at dewas branch. But still no action taken on this. This month also only interest deduction were made there is no deduction were made on principal amount.. That's the way iifl earn money from customer??? Also last month interest deduction from my account was 12, 531 inr which was now increased to 13, 874 inr with out any notification of raising interest rate.. Please give justification on both issues. Please get the attached letter for further clarification.
I already submitted complaint on 17th april but no concrete action taken. I already paid 1 month interest for whole loan & it seems that i have to pay again in next month interest only. Pls take quick action otherwise i vl transfer my loan to other bank. Pls get the attached signed letter which i submitted.
No action taken till now. Officer's came to my home on 06/05/2019 from. IIFL Dewas branch &Indore branch & told me that
by July you don't need to pay per Emi. But recently when I take follow up with Mr Dharmendra at Dewas office, he his not giving my proper answer. He is asking to go to Indore office. I already submitted letter in written on 11/03/2019 in written at Dewas branch but till now no action taken. If they want they can check CCTV for that date on IIFL Dewas branch. I am also not getting any proper response from Seniors at Dewas & Indore office. It's already been 3 month but no action taken on this issue. I am requesting you to take necessary action & stop earning money by making customer fool.

+1 photos

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Address: Indore, Madhya Pradesh

Dear sir/mam,
I have taken home loan (P+C) from iifl, my house is in under construction and contractor needs money, i have full filled all documentation before two month ago but iifl is not transfering money into my account. due to delay of payment contractor has stopper construction. I have visited to iifl indore branch 2-3 times but their employee told me that we will transfer money in your account in few days. but still my request is pending.
my loan account no. is-: IL10018112

Jul 24, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Jun 14, 2019

Updated by Praveen Solanki1222 my contact no is [protected]

Verified Support

Jun 17, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Praveen,

We have raised this issue with our senior officials and you will receive feedback shortly. Kindly allot some time to revert.

Further you can call us on [protected]/[protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.

Verified Support

Jun 18, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Praveen,

We hope that you have received a call from our officials & the same has been addressed in detailed about your concerns.

Further you can call us on [protected]/[protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.

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Address: 102 / 103, Darshan Mall, 15/2 Race Course Road, Indore, Madhya Pradesh 452001, Indore, Madhya Pradesh, 452009

Sir,
I need to complain of an NBFC named IIFL
I have availed property loan from there, they have insured me and my father without my consent.premiums are too high to bear .I am going through very heavy loss of around Rs. 2.5lakhs.As I belong to a middle class family this is very injustice to me .I have been continuously contacting the concern bank for refund they haven't taken any action till date .it's been around 2 years .I tried contacting RBI for my problem.though my application has been forwarded to the concern department National Housing Board but still it didn't work till date I have not received any response from them.I don't know where to complain about this matter . Kindly provide proper email id or address .

Regards
Pragati tiwari
Contact [protected]

Jul 23, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Pragati,

We have raised this issue with our senior officials and you will receive feedback shortly. Kindly allot some time to revert.

Further you can call us on [protected]/[protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.

Verified Support

Jun 18, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Pragati,

Your relationship means a lot to us. Our senior officials have tried calling you on your registered contact no multiple times but unable to reach you. Kindly DM your alternate contact no. so that our officials will get back to you. Further We have replied your query via E-Mail dated 18th June 2019. We request you to check the same and in case of any issues do write back to us.

Further you can call us on [protected]/[protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.

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Address: Nashik, Maharashtra, 422011

I am having IIFL user id AMITBS24, but due to financial problem i am unable to use my account and same thing i have informed to their executive also. And also requested to close my account or not to deduct the annual maintenance fees. But every time they are deducting annual fees including penalty through selling off my equities without my permission.
I also informed that i have forget the password for online login and unable to login because they have not register my mobile number to recover the password.
One side they say my mobile no. is not register, other side they send me SMS regularly for deduction of charges.
I want waive off my all deducted money and immediate close my account.

Regards
Amit Kr Singhal

Jul 12, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We have raised this issue with our senior officials and you will receive feedback shortly. Kindly allot some time to revert.

Further you can call us on[protected] or mark a mail on [protected]@iifl.com. for your concerns.

Team IIFL.

Verified Support

Jun 10, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We hope that you have received a call from our senior officials & they have addressed in detailed about your concerns.

Further, you can call us on Customer Service No.[protected] or mark us a mail on [protected]@iifl.com from your registered E-Mail ID for your concerns.

Team IIFL.

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Address: ami height jamnagar road, Rajkot, Gujarat, 360006

'
I am not receive my home loan subsidy under pmay scheme.

From last one year after several follow up with iifl agent still waiting for subsidy.

He said you need to come at branch for status checking.

We have visited many time rajkot branch office which is almost 30 km from my residential.

Refer the below loan account detail :-

Loan a/c no.:- 741689
Name :- jayshree garsar

Kindly support to resolve the issue, if loan company providing loan and complete the document formality then they should be responsible for subsidy.

Jul 5, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Jayashree,

We have raised this issue with our senior officials and you will receive feedback shortly. Kindly allot some time to revert.

Further you can call us on [protected]/[protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.

Jun 04, 2019

Updated by heerahir Many time to complene every time your same replay your complene is raish to senior but your senior not any replay I am wait for last 3 years kindly close my complen

Verified Support

Jun 04, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We have replied your query via E-Mail dated 03rd June 2019. We request you to check the same and in case of any issues you can call us on [protected]/[protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.

Jun 04, 2019

Updated by heerahir Your replay is stupid kindly reselow my probam

Jun 04, 2019

Updated by heerahir Pls. Check your complen box many complen is panding

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H

heerahir

from Rajkot, Gujarat

Jun 4, 2019

Every time your same replay not gating sach replay your senior team not giving any coll replay every time you are toll pls. Wait 120 day pls give me your senior leader contac nober and e mail I'd who is the problem

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Address: Bangalore, 560100

Hi sir/madam, i have a home loan with 26 years and improvement loan with 5 years tenure from iifl. I wanted to change the tenure of home improvement loan from 5 to 26 years to match with home loan. I made several calls, sent mails to local office but for some reason it is still in progress from last 5 months. Even though i went to office to submit this concern, it was not executed.

Jul 10, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We have raised this issue with our senior officials and you will receive feedback shortly. Kindly allot some time to revert.

Further you can call us on [protected]/[protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.

Verified Support

Jun 07, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We hope that you have received a call from our senior officials & they have addressed in detailed about your concerns.

Further you can call us on [protected]/[protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.

Jun 25, 2019

Updated by saiksrini I have received the call but they have not addressed the concerns. The loan tenure concern is not taken care. Request you to change the tenure at the earliest. Thanks

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Respected sir,
I have a problem that is on 18 may i gave you you my adhhar card and pan card and a cheque of 10000 rs personally in pune for the opening of demat account but when i login to iifl online trading my account is not opening it is showing that your login id is invalid. So i wanted to know what happened why i am not able to login in iifl portal. Please inform me what is the problem.
My client code is hares168

Jul 9, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

May 31, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We are known for our exceptional attention in details & we regret that we missed the mark in your case. Your relationship means lot to us. Our senior officials have tried calling you on your registered contact no multiple times but unable to reach you. Further we have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.

Further, you can call us on Customer Service No.[protected] or mark us a mail on [protected]@iifl.com from your registered E-Mail ID for your concerns.

Team IIFL.

Verified Support

May 31, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We hope that you have received a call from our senior officials & they have addressed in detailed about your concerns.

Further, you can call us on Customer Service No.[protected] or mark us a mail on [protected]@iifl.com from your registered E-Mail ID for your concerns.

Team IIFL.

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Address: B-49, on shree residency, mhow gaon, Indore, Madhya Pradesh, 453441

Dear Sir,
'
I am not receive my home loan subsidy under PMAY scheme.

from last one year after several follow up with IIFL agent still waiting for subsidy.

he said you need to come at branch for status checking.

we have visited 2 times in indore branch office which is almost 40 KM from my residential.

Refer the below loan account detail :-

Loan A/C No.:- IL10009985
Name :- Mukesh Bhuroliya S/o Ashok Kumar
Mother :- Sunita

Kindly support to resolve the issue, if loan company providing loan and complete the document formality then they should be responsible for subsidy.

Jun 28, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

May 25, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We have raised this issue with our senior officials and you will receive feedback shortly. Kindly allot some time to revert.

Further you can call us on [protected] / [protected] or mark a mail on [protected]@IIFL.com for your concerns.

Team IIFL.

Verified Support

May 27, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We hope that you have received a call from our senior officials & they have addressed in detailed about your concerns.

Further you can call us on [protected]/[protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.

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Address: Visakhapatnam, Andhra Pradesh, 530001

I have been trying to correct the spelling of my first name and change in my bank details for last 3yrs by talking to them, submitting them applications, sending them hard copies by courier but of no use.
They do not have enough knowledgeable person nor local office to contact and to address the grievances of consumer and more over all the people are so reckless that they disconnect the call even..

We cant contact them by person at all.

Worst services

Jun 22, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

May 22, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We are known for our exceptional attention in details & we regret that we missed the mark in your case. Your relationship means lot to us. Kindly share your Login ID or contacts no. so that we can forward the same to the concerned team for fast resolution.

Further, you can call us on Customer Service No.[protected] or mark us a mail on [protected]@iifl.com from your registered E-Mail ID for your concerns.

Team IIFL.

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B

BalaKrishnan2018

from Hosur, Tamil Nadu

May 27, 2019

Not even receive the legal notice, refused to receive the legal notice. file a case in consumer forum (court).

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Trade account 52379322. The support service from 5paisa is poor. My tickets 2261217 /2273066 have not been responded since long and it appears that the concerned personnel is ignorant what to respond to a query raised on margin. Hope someone will help.in most of the cases rigorous follow up is required but in this case that also seem to have failed.

Regards

Jun 28, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

May 22, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Sir,

We have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.

Further for any assistance call us on +[protected] or mail us on [protected]@5paisa.com from your registered E-Mail ID.

Team IIFL.

May 24, 2019

Updated by ram1946 Standard service from IIFL but cannot move 5Paisa to respond. Several mails to support and no response except ticket, for which the credit goes to their system. Wonder how such customer care personnel are given opportunity to work?

Verified Support

May 27, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We hope that you have received a call from our senior officials & they have addressed in detailed about your concerns.

Further for any assistance call us on +[protected] or mail us on [protected]@5paisa.com from your registered E-Mail ID.

Team IIFL.

Jun 20, 2019

Updated by ram1946 Yes after a very long time. Not appreciated at all.

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1. Initially I have requested 7.5 Lakh and provided all the required documents.

2. Got confirmation from IIFL on 31st July 2018.
Immediately i called to chandan Mishra and informed Loan is not required due to High ROI and other charges.

3. He confirmed he will stop disbursal process.

4. After 8 Days..ON 8th Aug 2018 i have Received 3, 69, 625 rupees only from IIFL. Immediately discussed...

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Address: Online iifl app, Surat, Gujarat, 394180

Iifl ke app me mere mobile number par kisi shabbir ka loan chal raha hai jo mere civil score ko kharab kar raha hai iifl ne asia kaise kiya? Mere mobile number se mere civil score me bhi vo loan dikha raha hai jo mene kabhi li hi nahi iifl ki galti ki vajah se muje loan lene me pareshani ho rahi hai iifl ke account me login kare hi shabbir ka account mere account me khul jata hai

+5 photos

Jun 21, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

May 17, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We have raised this issue with our senior officials and you will receives feedback shortly. Kindly allot some time to revert.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.

Verified Support

May 17, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We hope that you have received a call from our senior officials & the same has been addressed in detailed about your concerns.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.

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M

Munnasukhpur

from Jamālpur, Bihar

Mar 7, 2021

Hello,
आपलोग app के माध्यम से लोंगों के साथ cheating क्यों कर रहे है, मैन आपके कमपनी से किसी भी प्रकार का 8000 का लोन नही लिया हूँ फिर आप civil मे मेरा लोन active है।
जल्द से जल्द इसे हटाने का कष्ट करें क्योंकि मानसिक परेसानी हो रही है।
नही तो आपके कंपनी के विरुद्ध थाने मे complain किया जयेगा।

loan fraud - Comment #3808104 - Image #0

loan fraud - Comment #3808104 - Image #1

loan fraud - Comment #3808104 - Image #2

loan fraud - Comment #3808104 - Image #3

loan fraud - Comment #3808104 - Image #4

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M

Munnasukhpur

from Jamālpur, Bihar

Mar 7, 2021

Hello,
आपलोग app के माध्यम से लोंगों के साथ cheating क्यों कर रहे है, मैन आपके कमपनी से किसी भी प्रकार का 8000 का लोन नही लिया हूँ फिर आप civil मे मेरा लोन active है।
जल्द से जल्द इसे हटाने का कष्ट करें क्योंकि मानसिक परेसानी हो रही है।
नही तो आपके कंपनी के विरुद्ध थाने मे complain किया जयेगा।

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My family holds 3 separate accounts with 5paisa.in all accounts whenever a fund transfer is done using upi-phonepe application, the funds gets credited into my account successfully without any problem but always followed up with a pop up as under:

'sorry, we are unable to process your request. Payment id-xxxxxxx, transaction amountxxxxxx, payment mode upi'

The screenshots of the pop up for all accounts 55284327, 52375322 and 52833860 has been sent to the customer care. But nobody is able to even understand what i say.in the recent case under 52379322, when i raised the issue i got a stupid response as shown in the attachment. The support did not even read my query and mentioned 'we have not received the money' although i had mentioned in the mil query that i have received the money successfully but followed by a pop up mentioning sorry etc. Please see the attachment and find out why such support personnel are employed in this company who do not read the query and simply respond showing their stupidity.

+2 photos

Jun 15, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

May 13, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We are known for our exceptional attention in detail to all our clients & Employees. Your relationship means a lot to us. We have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.

Further for any assistance in future you can call our Customer Service on [protected] or mark a mail on [protected]@5paisa.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.

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Address: KESARI NAGAR, POOJAPURA, KERALA, Thiruvananthapuram, Kerala, 695012

I had an agreement with mr. Niyas (Bigfoot custom) to buy second hand armada jeep and mr. Niyas purchased the same on 14.02.2017, agreement to finish the work (Technical, mechanical, painting etc... Etc..) before july, 2017 which was the estimated cost of reconditioning is rs. 4.5 lakhs & i paid all the money to him, but untill now he did not complete the work and hand over the vehicle. When ever i am asking he was telling some excuses...

So kindly advise how can i put case against him...

Jun 19, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

May 13, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

In this regards we request you share your IIFL account details or provide your contact details.

Regards,
Team IIFL

May 14, 2019

Updated by anilragu CTC: [protected]

May 14, 2019

Updated by anilragu CTC: [protected]

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A

anilragu

May 14, 2019

CTC: [protected]

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Address: Pune, Maharashtra, 411041

I took loan of amount of rs.8000 for a tenure of 3 months from krazybee. Loan account no is sl1111711 since, iifl finance is the finance partner of krazybee. Now, i noticed that krazybee as well as iifl have provided credit report to cibil of same loan taken. Now this account is show in written off.

Krazybee has provided the correct information to cibil but iifl has provided all the wrong information to the cibil including wrong tenure and several weeks of delayed payments. They reported that emi tenure is 6 months and i have paid 4 delayed emi which is completely false. I have paid all my emi on time.

+1 photos

Jun 12, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We have raised this issue with our senior officials and you will receives feedback shortly. Kindly allot some time to revert.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.

Verified Support

May 10, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We hope that you have received a call from our senior officials of krazybee & they have addressed in detailed about your concerns.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.

May 11, 2019

Updated by Shivani Kshirsagar No any call from krazybee and iifl...till date my query has not solve .

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Address: 14/45, gujji 2nd street, anna nagar east, Chennai - 600102, Chennai, Tamil Nadu, 600102

Hi sir am r. Ramesh my company name is tourqoise, 2years bck i have brought a business loan from ur finance agreement no : sl1009068. Last one year business was loss, because of my personal issues. But am willing to give full settlement to ur finance, i need time to arrange money. But ur collection agent govindaraj, praveen kumar, and siva kumar was threatening me. I have that call also for evidence, now i have fear to go out because of govindaraj. If he daily threaten me this like means, all my family will do suicide because of him this is the only one way for me. Please take an action for my complaint

Jun 13, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We have raised this issue with our senior officials and you will receives feedback shortly. Kindly allot some time to revert.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.

Verified Support

May 09, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

Your relationship means a lot to us. Our senior officials have tried calling you on your registered contact no multiple times but unable to reach you. Hence requesting you to share your alternate contact no. and preferred time to talk (If Any ) so that our officials will get back to you.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIHFL.com from your registered E-Mail ID for your concerns.

Team IIFL.

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Haritwal traders
94, vrandavan bhawan, saini colony-1st kartarpura, mahesh nagar
Jaipur, rajasthan-302006, phone : [protected]
To date - 3may-2019
The branch manager,
Iifl, c-schme, jaipur
Dear sir,
Subject - repayment of ecs & noc
I have personal loan account sl-1164970 m/s haritwal traders propritor usha sharma kartarpura mahesh nagar which i have forclosed on 29april-2019 follwed by cheque no. 010888 of kotak mahendra & 074733 of malviya urban co-operative bank which has been cleared on 30april-2019 after that the ecs has been deducted from my account after whole payment of loan.
Kindly repay the ecs which has been falsely deducted form my account by your employees and give the noc of loan as soon as possible.
I never encountered any problem till now with your company and i expect these issue will be resolved at the earliest.
Thanking you,
Yours sincerely,
Usha sharma
Haritwal traders

Jun 7, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We have raised this issue with our senior officials and you will receives feedback shortly. Kindly allot some time to revert.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.

Verified Support

May 07, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

Your relationship means a lot to us. Our senior officials have tried calling you on your registered contact no multiple times but unable to reach you. Hence requesting you to share your alternate contact no. and preferred time to talk (If Any ) so that our officials will get back to you.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIHFL.com from your registered E-Mail ID for your concerns.

Team IIFL.

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Address: Dhanera, Banaskantha, Gujarat, 385310

Dear all
As per my break up sheet gl recovery is deducted from my full and final sheet. I have also no rights of gold appraiser. And also no any mtm case or spurious case. Then how to deducted 15000/- from my full and final. Give me proper reason. Mr. Kamlesh chenani give instructions to hr for deduction.in short i have no any rights then how to deduct??? And which kind of gold recovery???
Emp: kiran suthar
Emp code:c160098

Jun 7, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Kiran,

We are known for our exceptional attention in detail to all our clients & Employees. Your relationship means a lot to us. We have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.

Regards,
Team IIFL.

May 06, 2019

Updated by Kiran9301 Dear team
Please revert ...

Verified Support

May 07, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Kiran,

Your relationship means a lot to us. Our senior officials have tried calling you on your registered contact no multiple times but unable to reach you. Hence requesting you to share your alternate contact no. and preferred time to talk (If Any ) so that our officials will get back to you.

Further for any assistance in future you can call [protected] / [protected] or mark a mail on [protected]@IIHFL.com from your registered E-Mail ID for your concerns.

Team IIFL.

May 07, 2019

Updated by Kiran9301 Dear team
No any call my number, my number is already working many call i have Received
So please call me on mo:[protected]
This is my only one number since last 5year

May 10, 2019

Updated by Kiran9301 Dear team
Please revert on urgent basis ...

May 18, 2019

Updated by Kiran9301 Dear Team
Please reply ...

May 24, 2019

Updated by Kiran9301 Dear team
No any revert your side

So i have complain next level ...

Nov 11, 2019

Updated by Kiran9301 Dear team

Please provide my status...long time pending ..

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Address: Dewas, Madhya Pradesh, 455001

Dear sir,
I have approved loan amount of 23, 61, 000 from iifl. Till now 19, 82, 071 amount has been credited. Now i don't want any further payment ahead of 19, 82, 071. As per discussion with customer care of iifl i already submitted a written application to stop part payment on dated 11/03/2019 at dewas branch. But still no action taken on this. This month also only interest deduction were made there is no deduction were made on principal amount.. That's the way iifl earn money from customer??? Also last month interest deduction from my account was 12, 531 inr which was now increased to 13, 874 inr with out any notification of raising interest rate.. Please give justification on both issues. Please get the attached letter for further clarification.
I already submitted complaint on 17th april but no concrete action taken. I already paid 1 month interest for whole loan & it seems that i have to pay again in next month interest only. Pls take quick action otherwise i vl transfer my loan to other bank. Pls get the attached signed letter which i submitted.

+1 photos

Jun 3, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We have raised this issue with our senior officials and you will receives feedback shortly. Kindly allot some time to revert.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.

Verified Support

May 03, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We hope that you have received a call from our senior officials & they have addressed in detailed about your concerns.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.

Jun 17, 2019

Updated by Vishnukant Chouhan Dear sir,
I have approved loan amount of 23, 61, 000 from iifl. Till now 19, 82, 071 amount has been credited. Now i don't want any further payment ahead of 19, 82, 071. As per discussion with customer care of iifl i already submitted a written application to stop part payment on dated 11/03/2019 at dewas branch. But still no action taken on this. This month also only interest deduction were made there is no deduction were made on principal amount.. That's the way iifl earn money from customer??? Also last month interest deduction from my account was 12, 531 inr which was now increased to 13, 874 inr with out any notification of raising interest rate.. Please give justification on both issues. Please get the attached letter for further clarification.
I already submitted complaint on 17th april but no concrete action taken. I already paid 1 month interest for whole loan & it seems that i have to pay again in next month interest only. Pls take quick action otherwise i vl transfer my loan to other bank. Pls get the attached signed letter which i submitted.
No action taken till now. Officer's came to my home on 06/05/2019 from. IIFL Dewas branch &Indore branch & told me that
by July you don't need to pay per Emi. But recently when I take follow up with Mr Dharmendra at Dewas office, he his not giving my proper answer. He is asking to go to Indore office. I already submitted letter in written on 11/03/2019 in written at Dewas branch but till now no action taken. If they want they can check CCTV for that date on IIFL Dewas branch. I am also not getting any proper response from Seniors at Dewas & Indore office. It's already been 3 month but no action taken on this issue. I am requesting you to take necessary action & stop earning money by making customer fool.

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