India Infoline Finance [IIFL] Complaints & Reviews

Dear krazybee (Iifl),
I am saurabh rajesh joshi holding email id [protected]@gmail.com. I just checked my experian and cibil credit scores at wishfin.com, where i found you have reported a fake update of my delayed payment for experian and equifax credit score whereas nothing such was found in my payment history. I have been two years old customer of krazybee and nothing such was expected from you.
You have always advertised that you will allow a chance even if we have been late for 3-5 days and and i didn't even haven't delayed payment by even one day, i want to know why is this fake report posted in my credit score.
I request you to immediately update experian & cibil that it was a fake update and dont destroy the life of students by doing such acts. Due to this my credit score has been reduced from 750 to 630.

Please find attached:-
1) scores by experian and cibil from wishfin.com
2) fake update by krazybee (India infoline pvt ltd)

Please revert me with the update at the earliest you can, with the news of correct reporting to equifax (Even you cant see any such late payment that was 27-57 days pending) i never paid you late please have a glance.

My family has two accounts with 5Paisa[protected] and[protected]. In both the accounts whenever a Fund transfer is done through UPI using Phonepe, we get an error message as per the screenshot. However the money gets credited and sms is received about the same. The error pop upafter successful transaction add tension to the client after the fund transfer. I wrote to the company about the problem. Initially it was responded mentioning that it is a Bank problem and I should contact the Bank. I wrote back to them that the error is from 5Paisa since the POP up ask me to view their menus like fund tranafer, Holdings etc. It appears the customer care simply fool the client in not passing on the problem to concerned technical personnel for resolution. They think the customers do not understand much about the error and will keep quiet with any kind of response.
Can their Technical personnel resolve and confirm?

Dear sir,
I have approved loan amount of 23, 61, 000 from iifl. Till now 19, 82, 071 amount has been credited. Now i don't want any further payment ahead of 19, 82, 071. As per discussion with customer care of iifl i already submitted a written application to stop part payment on dated 11/03/2019 at dewas branch. But still no action taken on this. This month also only interest deduction were made there is no deduction were made on principal amount.. That's the way iifl earn money from customer??? Also last month interest deduction from my account was 12, 531 inr which was now increased to 13, 874 inr with out any notification of raising interest rate.. Please give justification on both issues. Please get the attached letter for further clarification.

Greetings for the day!

I am very disappointed to bring this to your notice that i had taken some loans from kredit bee and made their every repayment on time and loan account closed before due date but i don't know how it's not update in your records and is affecting my cibil adversely.

Loan no. That reflects overdue are:

Sl1784633

Kreditbee loan no for this is : kb1810230nqdq

My loan accounts emi was paid & account closed on 04nov2018 these accounts have not been updated in iifl and showing as active account & have amount overdue..

I'm using kreditbee and paying the emis on time from the last one and half year not even a single emi paid by me after the due date.. Even raised many complaints to kreditebi to sort it out with their partner brand iifl. They are also not seeing it as a serious issue and provide any resolution.

I send them both of them my bank statement, noc email received from kredit bee, my cibil report to check which accounts showing overdue amount and whats the impact on my cibil report..

Raised many complaints... It's been 1 months. No response from their end.. Really in need of funds but not in a position to get loans or apply for credit cards because of their mismanagement.

Complaint reference number for iifl :

174758

I didn't get any response or update on these complaints from last 1 months even after calling them many times. Each time i call want to tell the same issue again and again and they given only one replay after all the story we will solve the issue the issue in 3days but still nobody take this as emergency issue

Please resolve it as soon as possible.

Dear sir/madam,
I have pleaded gold took gold loan ₹5000/- bagalagunte branch, when visit the branch asked about interested amount they given the bill 731/- i need yo pay only interest amount 365/- they charged ₹731/-, penalties is more than interest amount receipt no is rbaga2296333 date 12/04/2019
Please take suitable action against iifl they are looting money as penalties

Regards
Harish b j
Havanoor layout
Bangalore 560073

Dear sir,

I have obtained housing finance with iifl housing finance loan a/no;791883. I am not getting any subsidy amount through i go side bank now i am changing we housing loan to indiabulls a/no; (Hhlann[protected] to reduce the rate of interest.in this connection i am giving the document for not availing the subsidy amount.
I request you to verifying the transaction and make arrangement to receive the subsidy amount. Please (Noc) for subsidy certificate

Thankingyou,
Yoursfaithfully,
R maha
[protected] mahindra happinest

Balakrishnan2018 on oct 28, 2018
From,
K. Bala krishnan, 65/18
S/o, kannan nambiyar,
11, balasarashwathi illam,
Velayutham pillai street,
Goripalayam,
Madurai 625002.
[protected]

Dear sir,

I am 65 years old senior citizen and residing in 11, balasaraswathy illam, goripalayam, madurai north, madurai. I have pledged my daughter’s jewels at iifl, narayanapuram, madurai on 17.05.2018 and they have mentioned that the jewels should be closed or repledged on or before 16.11.2018 by paying principal with interest together (Jewel lodged amount rs.63500, rs.94450 and rs.17550) and mentioned this in the receipt also. After that i received a reminder letter from iifl for paying interest of my jewel loan on 29th of august 2018. Then i went to iifl, narayanapuram on 07.09.2018 and asked the staff about the letter. They said “it is only a reminder letter for paying interest nothing worried about the letter”, then i informed them that actual agreement period ends only on 16.11.2018, but i will preclose all my jewel loans and get back my jewels by paying the entire loan amount (I. E. Principal and interest for all the jewel loan accounts) on 01.10.2018. They also satisfied with my clarification.in this situation, i went to iifl, narayanapuram with my family on 01.10.2018 to preclose the jewel loans and take back all my jewels, but i was shocked, that the staffs r. Parthiban raja, s. Karthikeyan and g. Ravikumar were told that they were already auctioned all my jewels on 26.09.2018. I was appalled that without any prior notice and any intimation to me, how they can auctioned my jewels. I asked them the particulars of auction procedure details and intimation copy from them. But they don’t have anything with them. Then i asked them to provide the concern superior officials (Who have the deciding authority) number and contact particulars for complaint purpose, but they roughly refused to me and scold me by used bad words and told me to do anything you can. I totally astonished and this issue has created troubles in my life. My son tried many times to visit the branch to meet the branch manager for complaint about these activity of the staffs, but he did not receive any information and also the concerned branch manager is not available for the past three weeks. This all were a planned criminal practise of the staffs r. Parthiban raja, s. Karthikeyan and g. Ravikumar with the knowledge of ilayaraja, the auction supervisor of iifl madurai. This is fully unlawful and totally against to fair trade practise. So please take a needful legal action against the iifl, narayanapuram branch and the staffs, and help me to get back all my jewels.

The iifl branch contact details:
India infoline finance ltd,
1st floor, psy complex,
3rd street, manthai amman koil opposite,
Narayanapuram,
Madurai - 625014.
Phone: [protected].

Hi. I'm employee of the iifl (5paisa capital ltd.) working in kyc department my joining date is 31st may 2018 i have done 10 month i'm going to complaints against my manager the mohan chougule his emp i'd is c144913 his is forcing me to giving a spot resignation form i don't know why this company doing this with me i m asking him whats the reason you telling me to leave this job... And he is telling me to 6 month before i didn't came to office one day becouse of illness he approves my leave also but he is telling me you have to leave this company with no reason. I'm employe of this company there is completely fraud in this company i joined this company he is came to me 29th march and said tomorrow is your last day don't come i told him whatever you telling me the reason for leave give me in written on main he can't giving me. This company doing totaly wrong for employees

Account 55284327 with 5paisa.com. They charge gateway charges for funds transfer and hence tried to use upi through phone with default upi yes bank. As a test i transferred rs 1000 on 1st april 2019 and the transaction thrugh phonepe was successful but i got a pop up stating ' sorry, we cannot process'. Since the amount was deducted from bank i took up the matter with support who gave a token no. Id 2113729 which was never responded. U can imagine the tension one will have for such no response and poor service of not responding sos to such query.

Sir, I have taken a car loan from citycorp Maruti finance Ltd Chennai on 23/3/02.The entire loan amount was paid me. Now I need the NOC as I need to transfer the ownership of my car Maruthi 800, registration no. KL- 01-X-5320 car to another person. But I came to know that this Citicorp Maruti finance limited was acquired by Citicorp Finance (India) Limited in 2012. kindly issue the Form 35 (NOC) for the same. My address is Beena kumari.P, Alayavilakom, Mannamvila Parasuvaikal P.O Trivandrum. Kerala .Pin 695508.

I made a payment of Rs.68000/-towards my personal loan account (SL947405) to IIFL on January 9, 2019. Till today my account has not been foreclosed stating that it is under process and will be sorted out as there's a technical issue. Every time the call center agent assures about the work but all in vain. I have still not got my 10000/- which was an excess payment done and two EMI's which were taken out of my account. Kindly help me to expedite the foreclosure. Thank you.

I sagar goel i apply loan in feb month is company ka sales executive mre pass aaya aur bola sit btaie kya krwana hei maine bola loan against property pass mre pass vintage proof 1 years hei aur par kaam mra 4 years puarana hei woh bola koi nahi sir ho jaega kaam. Maine usko 2 din ka time dia pta karne ke lie uska 2 din bad phone aaya sir krwadunga ab aj ek mhina ho gya ab woh whatssap message kr rha hei ki sir nhi hoga apki vintage kam hei mrse 12000 lelie technical charges begara ke jab vintage kam hei toh phle btana chahie tha ki nhi hoga maine jisme ki usko mention kar dia tha phir usne technical kyu krwayi jab vintage thi toh mre paise kharab krwaye fraud company hei apne target pura krne ke lie cases lete hei bad mei hame tang krte hei mai iski complaint consumer court mei krunga iifl ke khilaaf aur us employee ke khilaa[censored]ska naam ajay singh hei noida branch se
Gautam credit manager
Boss nikhil jain sab se baat hui thi paise dene se phle ki ho jaega toh btao vrna mai bhi dunga ye sab bole sir kradenge fees toh dijie... Maine jarur iski complaint krunga ya toh mre charges wapsi kro woh toh phone uthata nahi.. Maine tang aagya aisi company mei apply krke iske toh pd wale bhi paise mangte hei ccompanit krunga sari iski... Fraud company

Hi team,

I have personal LOAN account with IIFL and I raised a query regarding preclosure charges and preclosure letter with account payable by cheque . It's been over 1 month and I haven't heard back yet . This is the worst CUSTOMER CARE service I have ever seen . Due to delay from your end I have to pay almost 70rs per day extra as interest which is almost 2.5k till today . Who is responsible for this extra amount . My cheque was valid for 1 month now I have to renew it again because of your ### CUSTOMER CARE service . Why don't to change the name as customer trouble service . I have called almost 15-20 times in past 1 month and every time I get the same answer that we have informed concerned department and they will reply in 1-2 working day and I am still waiting for that day . 139040 was my interaction number raised for this .
Please if you care about customer even 1%, please let this matter resolved . I need answers related to my preclosure charges and need preclosure letter with cheque account payable details .

I took mpocket and krazybee . And i cleared both loans but my account still have an active. With 10500. I dont know which account is still active please solve my issue. My account got 4 loans. But i dont get it i have taken only 3. And it was cleared. I dnt know where is the 4 loan active. Please clear my active loan because i am not using any of loans. Make this for me. I and done with all my loans payments. . Thank you

I apply loan in Feb month one month complete but this company employee one month later you are not eligible for loan because vintage is low. I firstly tell before apply my vintage kinky one year he tells no problem sir hum Kradenge loan Ab one month mera kharab krke bol rha hei loan nhi hoga aur phone Uthane bnd kar die meri processing fees lagi aur technical charges lage 12000 around Maine Isko phle bola tha confrm krle hoga toh loan ye bola Haan ji sir Ho jaega. Yeah company Bahut Bekar please is company se loan Mat krwana ye fraud company hei ye Mre Jaise customer dhundi Hei Bewakoof bnane Ke Lie apne employees ki salary nikalne k3 lie 12000 mrse kmalie fraud krke MAI Iski consumer court mei complaint krunga. Us employee se related aur company ke fraud ke lie bhi. Uska Naam amit hei Noida branch Se
My contact [protected]

Greetings for the day!

I am very disappointed to bring this to your notice that i had taken some loans from krazybee and made their every repayment on time and loan account closed before due date but i don't know how it's not update in your records and is affecting my cibil adversely.

Loan no. That reflects overdue are:

Sl1125540

Sl1125542

Sl1127090

Sl1143837

My 5 loan accounts emi was paid & account closed on 31st july & 1st august the due dates for which was 5th august still all these accounts have not been updated yet and showing as active account & have amount overdue..

I'm using krazy bee and paying the emis on time from the last one and half year not even a single emi paid by me after the due date.. Even raised many complaints to krazybee to sort it out with their parter brand iifl. They are also not seeing it as a serious issue and provide any resolution.

I send them both of them my bank statement, noc email received from krazybee, my cibil report to check which accounts showing overdue amount and whats the impact on my cibil report..

Raised many complaints... It's been 3 months. No response from their end.. Really in need of funds but not in a position to get loans or apply for credit cards because of their mismanagement.

Complaint reference number for iifl :
56377
129085
134096

I didn't get any response or update on these complaints from last 3 months even after calling them many times.
Please resolve it as soon as possible.

Dear concern, i myself ashes kumar ghosh loan account no. Il10022354. I am very much disappointed iifl cheated behaviour. I have cancelled my loan insurance which was forcibly given. I have cancelled, bank has returned this amount, but iifl c's team unprofessionally telling not yet received. & moreover it should be reflected in account statement in the month of january 19only. Cancellation policy no. [protected], [protected], [protected]. I am really disappointed of such behaviour,. Please help me out to resolve this. Thanks regards ashes kumar ghosh.

Mhanadi advisory group c. G. And subadvidor iifl nsme yashwant sonkar / mukesh war sonkar from koliyari, dhamtari, chhattisgarh take investment by people of dhamtari area and since 3 years don't returning invested amount back. So please help me
It's concern about life of many people s.
May be they are fraud showing duplicate iifl subadvisor certificates.
I have no idea how to contact iifl to inform this fraud about 90 crores.

Hi this is naveen gururaj from bangalore i have applied for a home loan in our bank through agent called ravi shankar and your employee called sachin. I applyed for 1800000 /- they asked me for commission carriers 2% that is 36 thousand i gave 25 through cash and 12 thousand by cheque number 219433 condition was to present the cheque after the loan. They ask me the other cheque for the bank servies 9440 cheque number 219434 they told me that it i’ll present after legal and eligibility check but they presented before the process without informing me and it is passed now my loan is not approving and now they r not refunding any any amount and documents
Now he is asking more money to approve the loan so i am getting cheated by your agent and employee i am asking for the refund amount they not responding or pick the calls my money is lost and i gave complaints the employee team leader called manjunath but he is not responding and asking for the proof of cash 25 thousand so pls i am not getting any justice here for me so i request u to take serious action on this otherwise u bank i’ll get bad name in future from money cheaters and i hoop u i’ll help the customer to get my money back the my cheque’s and once again i hoop that bank is for the customer not for the cheaters who is looting the money from the customer, pls pls pls pls pls pls pls help the ur customer and try to take best employee to bank to serve the people. I hoop for best thanking you...

I am looking for file case in consumer court against india info line finance limited who have cheated me in home loan subsidy part.
I have complaint 2 time never good response.
Couple time receive ticket no. But issue still pending.

1)

Dear kaushik jaysukhbhai teraiya,

We appreciate your patience and cooperation.

Thank you for being a valued customer of iifl home loans

You are receiving this email in response to your service no.84301 dated

12/26/2018 12:47 pm. We would like to inform that your request has been placed with the concerned department and will be resolved soon.

Regards,

Iifl home loans

2)

Dear kaushik jaysukhbhai teraiya,

We appreciate your patience and cooperation.

Thank you for being a valued customer of iifl home loans

You are receiving this email in response to your service no.150325 dated

02/26/2019 10:14 am. We would like to inform that your request has been placed with the concerned department and will be resolved soon.

Contact me
Kaushik
[protected]