India Infoline Finance [IIFL] Complaints & Reviews

Dear concern, i myself ashes kumar ghosh loan account no. Il10022354. I am very much disappointed iifl cheated behaviour. I have cancelled my loan insurance which was forcibly given. I have cancelled, bank has returned this amount, but iifl c's team unprofessionally telling not yet received. & moreover it should be reflected in account statement in the month of january 19only. Cancellation policy no. [protected], [protected], [protected]. I am really disappointed of such behaviour,. Please help me out to resolve this. Thanks regards ashes kumar ghosh.

Mhanadi advisory group c. G. And subadvidor iifl nsme yashwant sonkar / mukesh war sonkar from koliyari, dhamtari, chhattisgarh take investment by people of dhamtari area and since 3 years don't returning invested amount back. So please help me
It's concern about life of many people s.
May be they are fraud showing duplicate iifl subadvisor certificates.
I have no idea how to contact iifl to inform this fraud about 90 crores.

Hi this is naveen gururaj from bangalore i have applied for a home loan in our bank through agent called ravi shankar and your employee called sachin. I applyed for 1800000 /- they asked me for commission carriers 2% that is 36 thousand i gave 25 through cash and 12 thousand by cheque number 219433 condition was to present the cheque after the loan. They ask me the other cheque for the bank servies 9440 cheque number 219434 they told me that it i’ll present after legal and eligibility check but they presented before the process without informing me and it is passed now my loan is not approving and now they r not refunding any any amount and documents
Now he is asking more money to approve the loan so i am getting cheated by your agent and employee i am asking for the refund amount they not responding or pick the calls my money is lost and i gave complaints the employee team leader called manjunath but he is not responding and asking for the proof of cash 25 thousand so pls i am not getting any justice here for me so i request u to take serious action on this otherwise u bank i’ll get bad name in future from money cheaters and i hoop u i’ll help the customer to get my money back the my cheque’s and once again i hoop that bank is for the customer not for the cheaters who is looting the money from the customer, pls pls pls pls pls pls pls help the ur customer and try to take best employee to bank to serve the people. I hoop for best thanking you...

I am looking for file case in consumer court against india info line finance limited who have cheated me in home loan subsidy part.
I have complaint 2 time never good response.
Couple time receive ticket no. But issue still pending.

1)

Dear kaushik jaysukhbhai teraiya,

We appreciate your patience and cooperation.

Thank you for being a valued customer of iifl home loans

You are receiving this email in response to your service no.84301 dated

12/26/2018 12:47 pm. We would like to inform that your request has been placed with the concerned department and will be resolved soon.

Regards,

Iifl home loans

2)

Dear kaushik jaysukhbhai teraiya,

We appreciate your patience and cooperation.

Thank you for being a valued customer of iifl home loans

You are receiving this email in response to your service no.150325 dated

02/26/2019 10:14 am. We would like to inform that your request has been placed with the concerned department and will be resolved soon.

Contact me
Kaushik
[protected]

This is complaint against iifl and paysense. Their collection team missing the permission that is allowed by me to access my contact from mobile. Your exevutive called me and other people and abusdd them on mother & daughter. If this platform really help people then pls stop all stupid things and take some actions against those #. Myfriends continues recd call from [protected], [protected], [protected], [protected] and [protected].

Dear sir
Our loan no is sl970705 due to some business loss we could not able pay your loan last two months. I was explained about the situation and i need some time for payment. Your collection agent mr. Gopi is try to enter in to house and abusing my wife which is not acceptable if any thing happen to me or my family iifl is soul responsible.

Regards
Mohanraj
[protected]

2017 we took loan from IIFL against card swipe machine through petpooja in 2018 October my loan is closed but last 1 months I'm getting call and email from IIFL that loan is not closed because 162 rupees but according to me we pay per day 952 how come 162 pending .

After I'm got so many call they said loan amount is increase now I've to pay 952 then they send link . After I received link I paid that 952 rupees and I asked for (NOC) but now I'm getting same email and call from them and they try to do blackmailing not provide me Noc .. down my civil score

Kindly help me on this .
Here's 2nd time payments receipt and email screen shot

janmejay nayak
[protected]

Website 5paisa.com. Based on a referral i opened an trading account with 5 paisa capital recently account 52833860. My experience with this company is bad from service point of view. This company issues only service tokens though their established system but the personnel cannot be moved to do anything. On a recent critcal reaquest for cml copy the company has issed only ticket nos:1955459, 1963522, 1964714 etc. Such an important issue the company keeps mum for unknown reason.

I have opted loan with paysense and i was paying the emi's without fail and i got subsequent loans too, from the past month i have issues paying it back due to personal problems and the same has to told to them via whats app and email but still the recovery agents is calling my contacts and abusing them in hindi, english and tamil. Telling them that i have given their numbers to them for reference and telling them i have availed more than 2 lakhs loan which i have not, they are also calling them un time which is after 9.30 pm and threatening them. This created me a huge mental pressure so i was unable to concentrate in my work and also i am having underlying health conditions thats the reason my emi is delayed, they are torturing by calling my contacts and i too have issues with my phone which is switching off often so they think that i am ignoring their calls. As per rbi they are not suppose to call me after 8 pm but they are calling my contacts after 9.30 and speaking abusive language, please look into this. Thank you.

Hi dis shiv kumar from hyderbad am your commercial vehicle costumer... My vehicle number is ts 30 t 0873.. I all rady paid my monthly pament 62, 231 dis is auto debited.. On 5th february... So on 15th i got a massage from iifl nd my bank my pament is fail the charges is 590..590 its two time debited from my bank

. So please return back my payment rs 1, 180

I am using demate account from iifl since last march 2018. My login id - selvakua. At the time of opening through online they guide me to submit poa. But my poa is rejected. After 8 months when i tried to sell units of shares unable to do because poa is not submitted. Immediately i sent poa through speed post. But my poa is rejected due to signature differ. Then one person from iifl called me and requested to send poa again with self attested pan copy. I sent poa again. But again my poa is rejected. I approached rm at customer care and he instructed me to send change of signature form from bank with poa. I did same as he instructed me. But again my poa is rejected. Till today i sent poa 6 times. All poa is rejected due to signature differ or e - stamp issues. Worst customer service.. They didn't bother about customer. Very frustrating experience. I want to close my demate account because of this issue. Is any other way to shift my demate account from iifl to another demate account?

Dear Sir,
As per schedule my home loan EMI due was on 5th of every month. But this month on February 5th only 781/- RS was debited from my account out of 22897. I raised request regarding this issue. My ticket number is 127116. Till date my issue was not resolved. I contacted their executive also but no one resolved this issue. Yesterday[protected] their executive called and asked me to pay the remaining amount 22116 through online. I did but showing an amount of 808.13 as penalty charges.
Their was no mistake from my side I have enough amount in my account. And also out of 22897 they taken only 781 through ECS. How they take partial amount through ECS as it was electronic process.

I am asking IIFL to resolve my issue as early as possible and also to waive off my penalty charges because problem was with your system only not with me.
My loan account number was 811489

Dear sir .
I am existing employee of your company.
I am from panipat sanoli road branch in Iifl
I want to get the resign and give the resign to iifl of 1 Nov 2018. But my bm sir give me immediate resign and also give me clearance certificate.and am tell to serve the notice period but he refuse me and give me clearance certificate
And now am after 3 month I call to him and mail to hr for my noc then he tell me that you paid 15000 rs
Dear sir firstly they refuse Me to serve the notice period.and now he demand money.
Dear sir if they give me clearance certificate then why I pay .
We all know that meaning of clearance certificate is all clear from my side
Sir I attached my clearing certificate
Please sir provide My noc pls
I have proof with clearing certificate
Name Ekta

Hi!

This is to inform you that i availed a home loan from your company with loan account no 856104 from the month of september 2018. As per your records and the statement provided by your institution my first installment of loan amount indian rupees 1, 72, 840 has been released on dated 15 november 2018. Second installment was released on 20th december 2018 for indian rupees 1, 60, 920. And third installment of indian rupees 3, 21, 840 has been released on 21st january 2019.
I want to grab your attention that the second installment released from your institution has not yet been credited to my builders account, but i am being charged interest for the amount of rs 1, 60, 920 since 20th december 2018. I have attached my account statement with the builder for your reference.
I have personally discussed all the matter to your personnel mr. Shubham agarwal (+91-[protected]) at jaipur office.
I request you to reverse/credit the extra interest to my account paid by me for the installment which have not been released yet to my builders account (I. E. Indian rupees 1, 60, 920) and correct my loan account statement by removing the entry.
Kindly look into the matter and do the needful.
Hope for a favourable response. Please feel free to contact me in case of any discrepancy.

Regards,
Jai prakash agarwal
+91-[protected]
+91-[protected]

Dear sir,
Requested you to reduce the interest rate of home loan as the rbi not only lowered its key lending rate by 25 basis points (Bps) to 6.25 per cent but also turned accommodative. Sbi already point to cut the interest rate.. Almost every alternative month you raise your interest rate & while asking the reason you robert that even sbi has increase the rate now rbi & sbi both cut down the rates so request to you kindly cut your rate also... Dont hide any thing from us regarding same..

Subject: application for immediate action regarding gold loan fraud.

Ref: gl5789397

Sir,

This is with reference to the gold loan fraud done by the company with me. I raj kumar want to inform you that even after making various efforts from my side, in order to get this matter resolved out of the court, all my efforts have been proved useless. Recently as the last resort, i visited the ranchi branch of iifl gold loans, where i met the branch manager who assured me that the matter would get resolved in two months time and i will receive compensation from the company, also gave me receiving on the copy of emails sent by me to the company. But now it has been three months from that day of meeting and there is still no response from the company for resolving the matter.

Being the company at fault, my credit score has got damaged, i am facing further loss of credit and my reputation has suffered a lot. I am facing serious mental and physical stress.

All this is very frustrating and leading to my mental and physical harassment. So its my appeal to you, to rectify my damaged credit score as i am ready to repay the balance loan amount if the items intact with the bank are returned to me or else the bank pay me the resale value over and above the loan amount as the present market value of : bangle - 26.4 gm & 2 studds - 4.3 gm is rs.1, 10, 000 (Approx.).”

Otherwise, i would be forced to take legal action against the company and its officials for mental and physical harassment, defamation, fraud that has come to me due to this company.

For your kind attention i am once again inclosing the entire matter below:

“with reference to the above mentioned subject i raj kumar residing in ranchi, jharkhand, became loan holder at iifl ranchi gopal complex branch on 30/11/2015 for rs.2, 25, 199 after pledging gold items.

On 28/05/2016 when i visited your branch for loan repayment and releasing the pledged items, the packet was brought to us and opened. And to our surprise the bangle was missing from the packet. To this, when asked, the branch manager informed us about scam at the branch by the previous branch manager along with some employees. He also said that enquiry and verification are going on the scam and our bangle will be restored to us shortly.

Further, he suggested us to make part payment and get other items released, but since the packet will be empty after part release, they kept 2 studds with the bank. The bank also said that i will not be charged interest for the balance loan.

Even after all these efforts i get calls for repayment of loan and interest, although there is no information about the missing bangle. I also received notice for loan recall and pre sale (Attached) from head office. It means that the scam and other matter were not informed to head office.

All this is very frustrating and leading to my mental and physical harassment. So its my appeal to you, to rectify my damaged credit score as i am ready to repay the balance loan amount if the items intact with the bank are returned to me or else the bank pay me the resale value over and above the loan amount as the present market value of : bangle - 26.4 gm & 2 studds - 4.3 gm is rs.1, 10, 000 (Approx.).”

Emails, letters that i have sent to the company till now.

· i had mailed this application on your email id ([protected]@indiainfoline.com & [protected]@indiainfoline.com) on 2nd november’2016 and in return mail came to us with reference no. 01932744 & 01932741, it stated that your customer executive will contact us within 3 days but i didn’t get any such response.

· posted letters dated 18th november 2018 to iifl mumbai office, kolkata office, ranchi office.

· again mailed on 2nd september 2018 to [protected]@iifl.com, [protected]@iifl.com, [protected]@iifl.com and this mail was received by the branch manager at iifl ranchi branch.

With regards

Raj kumar

Mob: [protected]

Il10011753
Mob-[protected]

You all don't feel shame, what type of work you are doing? Discuss all point with company's m. D. And change the working style.

Reminder -77you all don't feel shame, what type of work you are doing? Discuss all point with company's m. D. And chan

Kindly reply on query as I can see I am being ignored for last 6 month regarding my query.
I discussed with Mr. Dharmendra who arranged my loan but he is not having any answer.
When I asked Mr. Navin, who is relationship manager at Dewas, he also seems ignoring me..
It seems I made a huge mistake by taking loan from IIFL.
Requested you to kindly resolve my query ASAP. Kindly provide me my subsidy status as I am not getting any information on same. My Loan Account No. IL10012809.

A/c - il10011753
Mob-[protected]

To sandeep, raju, saurabh, akshay, bhushan, shashank, mohammed, rakhi. Narain, ajay. Jaiswal, no, reach
Reminder -76

Really i am very bore from your cheapest & poor service each and every
Person want to escape from his duty & responsibility.
*iifl have not provided any documents and not mention in the sanction letter that you are providing the loan under pmay scheme.*
*so i want a letter from your side that you have sanctioned the loan
Under pmay scheme.*

Note - rakhi & ajay please look in to the matter*
May i know why you both on silent
Mode...???*
Open your eyes. Why are u sleeping..???*
Why u all are making a joke of iiffll
Avnish kumar

9:54 am (2 minutes ago)

To sandeep, raju, saurabh, akshay, bhushan, shashank, mohammed, rakhi. Narain, ajay. Jaiswal, no, reach
You all don't feel shame, what type of work you are doing? Discuss all point with company's m. D. And change the working style.

Reminder -77

I have taken a Merchant loan from IIFL a year back and since i closed the business i have opted a one time settlement and paid the said amount. i was even given a settlement letter from IIFL for the agreed amount paid. But its been almost 6 months now my Cibil shows still there is an outstanding. It should reflect as settled.
I spoke to Mr. Rajsekar ([protected]) from IIFL who gave this letter and collected the money from me on this. He said the concern person left the job and because of that the settlement details was not updated to Mumbai office he says. This was a very irresponsible response. Am hereby escalating to you people to please address this immediately since my Loans are getting rejected due to IIFL reflection on CIBIL saying its not cleared. Please help me on this and i have all the proofs for payment done via online. Please refer the Settlement letter attached along with CIBIL Screenshot.

Regards,
Saranya