India Infoline Finance [IIFL] Complaints & Reviews

I have applied for Home loan in Jan 2018. However, for some reason we didnt go forward. Loan was never disbursed. However, when i am checking my cibil today, its showing the loan has disbursed, Very bad. My Cibil score is affected. Very bad organisation and they dont care of customer. Please call me and ensure it is closed at the earliest. [protected]

My home loan account no. Il10019468. My emi due on 15sep 18. Same should debit through ecs debit. But ecs debit return from bank on 28aug18. Which was not inform by iihfl or bank to me. Where as iihfl took interest on my emi. Which is not fare. Because there is no fault from my side. My emi is 19938 which should debit from 15 sep 18 through ecs. Now iifhl charge rs.19938 along with rs.373.59 interest.
Pls help me so this can't happen in future.
Thanks.

Dear IIFL team,

I kept my gold in your dhundahera (gurgaon)Branch and i m facing issues with your branch. Yesterday i received a whatsapp msg from your branch manager that gold with will auctioned if the emi's were not paid.When I asked the Brunch Manager, he said to me that he added everyone to the boardcost to reduce the his work.How did you make a lazy to be the manager of your branch, dhundahera gurgaon which does not even know what is wrong impect with such a wrong message on the company's profile.

Today i visit to branch and came to know that he has broadcast a message to all customers on WhatsApp and sent it.

It will create a panic to all the customers and may lead to dissatisfaction from your services.

Pls look into this issue and resolve this asap.

Thanks,
Satvinder kaur

My name is puran prakash. Loan a/c no sl951615
I got a loan, that was only 20000 rupees. Penalty has increased due to breakdown of installments. And along with panalty the bounce charge has also increased. That account takes me 5-6 times a month. 590 rupees each time
Solve my problem
Please share forclose amount without bouncing charge
I wants to close this loan
As early as possible
Regards
Puran prakash
[protected]

I would like to bring to your kind notice that i have pledged my gold in mahalakshmi layout branch. And here a employee named shibu is giving all the information to a non account holder that is to all my family members even after repeated warnings. I am tired of this and hence want you to take necessary action. Tomorrow i am calling police and media as i am not helped by your authority.

My client id ujala162 i bought shares and asked my rm that i can hold it for next day she said yes you can its free till 5 days n very next day my shares were not showing in holding position mail came from company that submit your poa or sell your share through non poa process but its not showing any thing when going through no poa called so many times to rm, customercare but no one is helping at all nd becoj of this i m getting more loss pls do need ful i[censored] can
Thankyou

I opened online account and buy/sell some share in starting.But after few day I unable to sell my share.So I ask for it to iifl.They told submit POA.I sent this two times on THANE address .Two time rejected.So I ask reason of rejection to POA Dept.They gave number of relationship manager(RM).Then call much time but R.M said I don't know about reason, call to POA Dept.

Due to unable sell I have lose all money which added in account.

Hi,

My Name is Ketan

I avail Loan from IIFL Gold vide A/c. no. GL7870077 and GL6359664,

I had already paid this both loans one year back but it's showing outstanding balance in cibil and IIFL had not reported since a year.

I had already check details with local branch but branch manager said that you need to ask customer care, even after lot of followup noone is answering.

Because of this elogical thing, I am facing issue in other Loan Due to My CIBIL Score showing outstanding Payment in IIFL.

Below is my Details :

Name : Ketan
PAN : ABVPL8622R

Thanks & Regards,
Ketan

Dear Sir,

I have requested for foreclosure letter for my home loan account # 807779 dated 23rd August 2018 and still I am waiting for it. Every time when I call the customer care, they don't have information about the letter and asked me to wait for 2 days and committed everytime that I will get the letter on mail. Today is 19th September 2018 and still waiting for the letter.

If RBI increases the PLR to certain basis points, IIHFL increases the loan rate to double basis point and it becomes expensive now. I would recommend everyone to dont fall in NBFCs commitment of better loan for home. Go and buy from respective banks not NBFCs.

Mene 1 bar complen ki he fir bhi koi branch vale koi action nahi le RAHE he

I m indrajitsinh jadeja
Gujarat
Surendra Nagar
Mobile [protected]
Me aaj branch me Home loan apply karne ke liye Gaya to vaha koi Dharmesh name ka ladka hai vo 1 % comison mangta he
Lone pass karvane ka

Branch vale meri complete ka koi response nahi dete he
Muje to lagta he saved log risvat Khor he .
Me iifl me regular customer hu Mera record check kar lo
Es complete k upar tyrant action lo ya fir
Me F.IR Karu
Me to pareshan Ho Gaya hu
AAP hi problem sol karo
Surendra Nagar iifl branch me Dharmesh name ka ladka he vo Lon pass karvane ka 1% comison mangta he

I m indrajitsinh jadeja
Gujarat
Surendra nagar
Muje home lone leni he
To me surendra nagar iifl branch me appy karne gaya to branch me koi dharmesh name ka ladka he vo to bolta he aap ki jo bhi lone pass karu usme se muje 1% comison dena hoga to me vapas aa gaya k muje nahi to lone leni he
Aap ki branch me kya sir... Yese hi ladki ko aap rakh te ho..?
Mera record aap check kar lo iifl me all ready 500000 sme lone chal rahi he
My mobile... No...[protected]

Dear team

My name is hari kishan sharma prop of h. K sign and interior.
I have taken the business loan from iifl in feb-2018 loan no-sl1138666
And 6 month emi has been cleared on time so i want pre-close this loan.

Kindly provide the pre-closer amount. Til date september 2018 amount ready for today

Kindly revert on this as soon as possible within today.
Eagerly waiting for your reply...

Bank side contact person mr. Ritesh kumar m. [protected] no response
This man i am very very disturb for your side no reply.

Kind regards,

Prop. Hari kishan sharma

H. K. Sign & interior

Iifl virar branch is forcing us to take home loan insurance which we have checked with other banks and found is not mandatory. Also excecutive in virar branch are not at all helpful not answering calls and not replying back properly. They did not tell us about insurance until everything was finalized. We are being told it's mandatory to take insurance which is wrong

Hi Team,

I am extremely disappointed with the behavior of your management.

This is to file a complaint regarding the misbehavior of your team.

I would like to tell you that I have requested for business loan from your organization (loan number: SL1397238 for the amount of INR 5, 00, 000), which was approved as per text message you have sent to me on my registered mobile number. Not only it was approved but according to another message- "Congratulation! The amount of INR 4, 82, 601/- is disbursed to your registered bank account. Your EMI due date is on 03/09/2018". Also I have received the insurance kit.

Now, the amount was not disbursed at all.

When we contacted one of your team member, he said- it has not been credited because you haven't show the electricity bill of your property (My Shop). It was not done because The shop was a warehouse which doesn't need electricity. But as your team member said that they need it, I have contacted the BSES and applied for electricity meter. Now I have the slip for the electricity meter.

When I contacted your team regarding that loan again, One of your well mannered team member said that "THEY DO NOT PROVIDE LOAN TO MUSLIM COMMUNITY".

WHICH IS NOT ACCEPTABLE AT ALL.

First of all, None of the company in India says NO TO MUSLIM.

If your company says that, then when we applied for the loan the company should have rejected that in one go.

But you have approved the loan and after doing all the formalities and clearance, you are saying that "IT's NO TO MUSLIM".

If you want to double check this, you can go through to the whole process, your team with the help of the given Loan number.

As I cannot take this for granted, I am going to sue on you against this unacceptable statement. And also this will disclose to the media as well.

I have spoken to my lawyer regarding this, and we are going to look into this [censored] and sue on your company on Wednesday. And hopefully you will get that notice by or before Friday.

I just wanted to Thank you for the respect you have given to me as a Pride Indian Citizen, which I never expected from a reputed Organization like you .

Thanks,
Athar Khan
Loan Number: SL1397238
Order Number:FF00132033
E-mail id: [protected]@gmail.com
Contact no. : [protected]

I'm selvaraj r from chennai and my lan — 714542.
I want to get my statement of account... I tried going t nagar branch, they advised me to download app and check but it is showing no records found (Pic attached)... And then i tried calling customer care 3 times they said i will get in mail in 2days which never happened... How am i supposed to get the soa... I'm tired of trying this for past one month... Please help me in getting the same...
Thanks
Selvaraj

Sir/madam,
I am vikas nayak opened a demat account in iifl through rm madhavi (Indore), she gave me client id nayakv90 i also sent physical form application but still account is in processing. I have telephonic conversation with representative of iifl, now they told me to refund the margin money (10, 000) but almost 20 days passed but still my money is not refunded. Utr number - bkidn[protected].
Find the attachment of neft details.
Please do needful.

Hi,

I have transferred[protected]+22000) from my registered bank account which is corporation bank on 16th aug 2018 but till date it has not been updated in ledger.
Followed up with customer care team on this sevaral times and given proof of account statement on email but not been updated yet.
They don't even revert on mail or no confirmation gets from there side.

Worst experience and as per there policy if it doesn't show in ledger they will charge penalty.

Thank you
Samrudhi

Dear sir, our loan A/C no:773742 & Loan taken in Shajanand Developers for this we want close the loan amt for the same we put loan close request dt:31/7/18. Request no:29764. But still our loan was not closed wht is the reason?why it is still pending . Against for this we asked to iifl they saying approval is pending. say pls how many days it will be take. Allready 25 day gone Bcus our next emi will be coming. Pls slove our problem.

My name is Jyoti Madhavrao Tathe,

I had taken a housing loan from IIFL ( India infoline Finance limited )Aurangabad branch, details form which I am giving below. I was promised that IIFL will organize to get me the Subsidy as per Pradhanmantri awas Yogana for women.
The loan was disbursed on 12/9/2017. Our other co applicants got their subsidies withing two months but our case was kept pending. We provided all the information and documents timely and its been a year we have taken the house, we have not been awarded the subsidy and we have been paying high interest rates.

We have been contacting Aurangabad office but we have not got satisfactory resolution till date. We are told that its stuck with the Government where as their customer care says they have just recived the file from Aurangabad office IIFL on 17th August 2018.

We are not happy with the customer service of IIFl Aurangabad and would like to have your kind intervention.

The honorable prime Minister of India has initiated this scheme but due to poor implementation I am suffering.

Look forward to your kind intervention

Mrs Jyoti MadhavRao tathe
Mr Dipak Manikrao Kad

Prospect No IL 10006507
IIFL Home Loan

Contact No:-[protected]

I apply for home loan to IIFL & they disburse the loan amount on Date 02/08/2018. They have deposit the cheque which i have given as security deposit. Before depositing the cheque they have not inform me about the date & amount (on email or phone). IIFL charging me the bounce cheque penalty as they are default as not inform me pre - interest payment.
I have call the customer care & there branch but no help. Just IIFL saying to pay bounce charges. (because of IIFL Fault i have to bear both penalty charges from IIFL & by my bank branch sbi.)