India Infoline Finance [IIFL] Complaints & Reviews

Oct 07, 2017

Updated by raff7in 1 Review
Ra raff7in on Oct 7, 2017 Mark as Resolved

Dear Sir,

Team my self rajesh i have submitted document for personal ms manisha pillai have given wrong inf to cutomer she is telling all lie only i request u to
stop sending a fake mail to customer loan is approved like her
which she has senda fake mail to me

my contact no +[protected]
pls talk to that wrong lady
Greetings from IIFL!!!

Please find loan approved details

Loan Amt : Rs.500000/-
ROI : 16%
EMI : 17579/-
PF :2%
PF Amt : 11800/-
Tenure : 36 Months
ICICI Insurande :Rs. 2526/-

Regards,
Manisha Pillai
[protected]

Oct 06, 2017

Updated by Varun Harshu Ur company as a worst employees
Actually I purchase one site a little money shorted I applied a loan to Ur bank first Ur employee said just 9.5 % after completing my documents verification they are saying 14 % y are u cheating to customer and u wasted my money and time really it's very worst time I wasted 3 and half month that's why I am preparing to go for legal

Oct 05, 2017

Updated by [email protected] Requesting IIFL to work on this at the earliest.
Before i post the above conversation on all social networks.

Oct 08, 2017

Updated by [email protected] I never received any calls, however you can call me anytime at [protected]/[protected]

Oct 09, 2017

Updated by [email protected] Still not received any calls

Oct 11, 2017

Updated by [email protected] Guys don't ever take Home Loan from this cheater so called bank. They give false commitments n later charge you extra money n when you will call them they will only give reasons n excuses, instead of help.

Oct 11, 2017

Updated by [email protected] I had my gold loan also with this cheater bank n m going to close both my accounts plus home loan

Oct 11, 2017

Updated by [email protected] I received call from someone but he listened to all my problem quietly gave sympathy and said he can't help at this time. wherein I was expecting cooperation with IIFL its a high time in athe month I will foreclose all my acc's with this cheater bank.

Nov 22, 2017

Updated by [email protected] Feeling so helpless banking with IIFL which can't be expressed. After a Month and half received an approval of ROI 8.50%, wherein the market rate is 8.35% plus 5000/-rs extra stating switch fees check below email:
Dear Customer,
Greetings from IIHFL!
Loan account number : 727325
With reference to your request on our mobile app, we would like to inform you that your request for revision in rate of interest to 8.50% per annum has been considered, subject to payment of switch fee of Rs 5000/- (+GST) . We hereby request you to kindly get in touch with our local branch officials for submission of necessary documents and written application along with payment of switch fee & due amount if any(Bounce/Penal charges or EMI/Pre-EMI) in order to process further.
In case you need any further assistance, we request you to kindly get in touch with us on[protected] or you can write us at [protected]@iihfl.com Please use your Loan Account Number in all future communication with India Infoline Housing Finance Ltd.
Thanking You
Yours Sincerely,
Jessy David
IIHFL

I don’t understand why do a person has to pay extra fees to reduce the interest rate which is declared by RBI. I have my colleagues who have Home Loan from Nationalize bank in which the ROI was automatically reduced, they didn’t even called the bank to request for ROI reduction. I’m big time tricked with this bank. I also tried checking all the RBI FAQS, to know about switch fees when the ROI is reduced by RBI/Government, but I failed to find a single answer. I request IIFL to show me something on papers about switch charge when the ROI is reduced by government. I remember the last ROI switch 9.90 % to 9.60 %, which was done by IIFL without any fees. Why was the switch fee not charged earlier?

Also need an explanation on why do I have to pay 8.50% ROI when the Market rate is @ 8.35%?
As discussed every time, I get to hear that my ECS was returned but no one from IIFL noticed that I went under a SPINE SURGERY which costed me 2 Lakhs approx. (ATTACHED DOCUMENTS along with Medical Bill) and was on bed rest had lost my job for an year still managed to pay the EMI in the same month. I approached help from thane branch contacted Shyam Kedar from collections for Support but I only got false commitments stating that he will raise a request to waive off my bounce fees and over charged fees, which never happened till.
3 simple things I want from IIFL i.e.
1. ROI to be reduced @ 8.35%
2. Bounce and over charged fees to be reversed (Attached supporting Documents claiming the same)
3. There shouldn’t be any Switch fees coz this was government declaration ROI.
NOTE: Please find attached documents.

Hope IIFL takes my request on a serious note and approve all the above request for better business in future.

I will fight for the rights till last breath and will spread this as much as possible.

Regards,
AnIl Shetty.

Nov 22, 2017

Updated by [email protected] Feeling so helpless banking with IIFL which can't be expressed. After a Month and half received an approval of ROI 8.50%, wherein the market rate is 8.35% plus 5000/-rs extra stating switch fees check below email:
Dear Customer,
Greetings from IIHFL!
Loan account number : 727325
With reference to your request on our mobile app, we would like to inform you that your request for revision in rate of interest to 8.50% per annum has been considered, subject to payment of switch fee of Rs 5000/- (+GST) . We hereby request you to kindly get in touch with our local branch officials for submission of necessary documents and written application along with payment of switch fee & due amount if any(Bounce/Penal charges or EMI/Pre-EMI) in order to process further.
In case you need any further assistance, we request you to kindly get in touch with us on[protected] or you can write us at [protected]@iihfl.com Please use your Loan Account Number in all future communication with India Infoline Housing Finance Ltd.
Thanking You
Yours Sincerely,
Jessy David
IIHFL

I don’t understand why do a person has to pay extra fees to reduce the interest rate which is declared by RBI. I have my colleagues who have Home Loan from Nationalize bank in which the ROI was automatically reduced, they didn’t even called the bank to request for ROI reduction. I’m big time tricked with this bank. I also tried checking all the RBI FAQS, to know about switch fees when the ROI is reduced by RBI/Government, but I failed to find a single answer. I request IIFL to show me something on papers about switch charge when the ROI is reduced by government. I remember the last ROI switch 9.90 % to 9.60 %, which was done by IIFL without any fees. Why was the switch fee not charged earlier?

Also need an explanation on why do I have to pay 8.50% ROI when the Market rate is @ 8.35%?
As discussed every time, I get to hear that my ECS was returned but no one from IIFL noticed that I went under a SPINE SURGERY which costed me 2 Lakhs approx. (ATTACHED DOCUMENTS along with Medical Bill) and was on bed rest had lost my job for an year still managed to pay the EMI in the same month. I approached help from thane branch contacted Shyam Kedar from collections for Support but I only got false commitments stating that he will raise a request to waive off my bounce fees and over charged fees, which never happened till.
3 simple things I want from IIFL i.e.
1. ROI to be reduced @ 8.35%
2. Bounce and over charged fees to be reversed (Attached supporting Documents claiming the same)
3. There shouldn’t be any Switch fees coz this was government declaration ROI.
NOTE: Please find attached documents.

Hope IIFL takes my request on a serious note and approve all the above request for better business in future.

I will fight for the rights till last breath and will spread this as much as possible.

Regards,
AnIl Shetty.

Nov 30, 2017

Updated by [email protected] Happy to see the carelessness of this so called financial company I m dealing with. Soon gotta forward this email to escalation head of IIFHL.

Dec 05, 2017

Updated by [email protected] Since there is no response since long.

Ready to post the issue on Twitter looping Finance minister. Who himself reduced the ROI and all possible government authorities. As IIFL doesn't have answer to my question, I thing i have all the rights to ask the Indian authorities to whom i pay tax and vote.

Oct 04, 2017

Updated by sunil19872016 My online PF a/c is showing on 17 July 2017 rejected and settled on 18 July 2017. But I didn't get n my a/c till now.

Oct 09, 2017

Updated by sunil19872016 Dear Concern,

I got response from Mr Mandar. and now everything is processed.

Thanks :)

Aug 25, 2017

Updated by rashiog Hi my phone number is [protected] and my daughter number is [protected] please call her as she had talked to that person on the phone.

Aug 26, 2017

Updated by rashiog I want strict action to be taken care of and his name is deepak he is very very rude call me I will tell u d entire story and also want to know the loan amount I m sure that I have taken loan amount of 17000 so why he charged me extra he said my loan amount is 17600 .