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India Infoline Finance [IIFL] Complaints & Reviews

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Last updated Mar 17, 2024
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India Infoline Finance [IIFL] reviews & complaints page 45

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P
Prashant Leuva
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Commercial vehicle loan

Address:380028
Website:www.iifl.com/commercial-vehicle-loans

Dear sir,

My name is prashant leuva

Maine india info line finance main se commercial vehicle lone liya hai

Main meri lone fore close karvana cahta hu. To company vale muje meri outstendin amount nahi de rahe hai aur muje per day ke hisab se penalty laga rahr hai. Maine 15 day se constant. Customer care main call kar ke amount puch raha hu, fhir bhi wo de nahi rahe...
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Ragavender
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change rate of interest applicable

Address:Hyderabad, Andhra Pradesh, 500070
Website:[email protected]

This is regarding with respect to reduction of rate of interest.

Since 4 month back i put a mail requesting for reduction of rate of interest but till now no action on it, it show clearly irresponsibility of back end team.

I kept waiting for your response and even tried to reach on call. Every time i get false commitments.

Request you to kindly support your customers and don't let them suffer....
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Lakshmi Narayana P
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint reg loans: 729240 & 759849

Address:517501

Hello IIFL,
The mentioned loans in the subject are floating interest rate and are issued at 12.35% for us. We have requested for reduction in the interest with respect to current market rate on January 7th 2017. We have been following up with your zonal manager, local ofc manager and OPS. Around 10 to 15 complain numbers are raised, but no action has been taken on this issue.
So far in my experience with financial institutions,...
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kmilind82
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reduction of rate of interest of my home loan having flotation type of interest rate

Address:Pune, Maharashtra, 40507
Website:www.iifl.com

Respected sir/Madam,
I am Milind Laxman Kale, Home loan Customer of your bank having Loan Account No.770988. As per the goverment interest rates of Home Loans are cut down to 8.0% but still your bank have charged me 9.55% interest rate from 1st EMI of my Home Loan.
Kindlya apply me the interest rate as per current rate of Interest of 8.0% as early as possible from 1st EMI of my Home Loan. Awaiting for your earlier response.br...
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Sujitchatterjee
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharging of gold loan interest

Address:New Delhi, Delhi, 110096
Website:www.iifl.com

I borrowed a gold loan of rs. 27, 000 from the company and regularly paying an interest of rs. 435 (monthly) and my interest due date is 19th of every month. On 15th of this month i received an sms from the company that i will pay rs. 567 as interest for the month april 2017 and must be paid by 19th may 2017. Immediately i contacted the branch manager for clarification of overcharge of interest. The branch manager mr. Ganesh nautiyal told...
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AnuGanesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour of the staff

Address:612001

I would like to inform to your good office we have taken gold loan from your company last year. Last week my mother closed that gold loan one of your staff name Ms.Radha working in kumbakonam branch, in Dr.moorthy road. Sharing our information with my sister who is not in term of good relationship .its our personal issue we have warned her twice before not to do such a things but still she is continuing to do .Also she is not responding properly...
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Rajasekar Palanisamy
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging 2000+ for an idle account - shocking

Address:Chennai, Tamil Nadu, 60001

I have never used this account but the India infoline asked me to pay 2300 plus to close the account. I am shocked, i don't know how to proceed. I don't know whom to contact to complaint this online. This is really a robbery. Am I need to pay for accepting the terms and conditions with out reading it? Even doesn't the govt didn't read it?? Please advise....
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kmilind82
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reduction of interest rate

Address:Pune, Maharashtra, 410507
Website:www.iifhl.com

Respected sir/Madam,
I am Milind Laxman Kale, Home loan Customer of your bank having Loan Account No.770988. As per the goverment interest rates of Home Loans are cut down to 8.0% but still your bank have charged me 9.55% interest rate from 1st EMI of my Home Loan.
Kindlya apply me the interest rate as per current rate of Interest of 8.0% as early as possible from 1st EMI of my Home Loan. Awaiting for your earlier response.br...
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bhardwajg
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account closing

Address:Mumbai City, Maharashtra, 303106
Website:www.indiainfoline.com

There are approximately 10 year to close the account and money is just not returning in this as many requested. We fill many times account closing form but there is not take enough action to money returning and again and again we just tired. Company employer details — name vikas gawade address iifl centre kamla city senapati bapat mary lower patel west mumbai 400013 we sent many times account closing form but their is focus on it always...
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shambhu.prasad12
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IIFL Account Closure

Address:Mumbai City, Maharashtra

My name is shambhu prasad prajapati and my client id is 12shanbh and i have an account in iifl (India infoline finance ltd.) and i want to close my account in iifl and i had contact to iifl and they have informed me you have some share first you can sell and close your account but i am not able to sell the available share and i informed to iifl team member to sell the available share but they are also not able to sell and i had informed him...
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priyanka romane
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehavior of the employee

Address:400 090

I'm a customer of iifl gold loan. I had bought 3 gold loans from your company 1) date :- 11/02/2016 loan account no. Gl5906633
2) date :- 11/02/2016, loan account no. Gl5906918
3) date :- 11/02/2016, loan account no. Gl5906949. My recent account no. Is gl7384683. I had taken gold loan from this company as it provided me with the loan on time... But the employee working named dilip shinde's behavior is inappropriate.
On...
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V
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation/rejection letter

Address:Mumbai City, Maharashtra, 201308

I am writing this letter in reference to the home loan that i applied with india infoline home loan with the loan prospectus # 10001265.

With some financial problem i am not interested for home loan accordingly many time i requested to iifhl executive for provide me any proof of cancellation of home loan application.

I had send many email to iifhl for cancellation of my home loan application but they are not...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud in home loan

Address:Bangalore, Karnataka

I had home loan with IIHFL, which I got switched to ICICI Bank. Outstanding loan amount has been settled on[protected] through cheque to IIHFL. Still the bank says that they will charge us this month EMI to my account as it takes some time to update the records They did not mention any rules while closing the home loan and now they say that they would charge us. But how can I pay the EMI even after full and final settlement?...
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sarada.j
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Gold auctioned without any intimation

We took loan on december-2016. Today i called the branch number. They said that my gold is auctioned. How could it possible to auction my gold with in 5 months without any intimtation to us.

Unfortunately, we did not take the receipt of my gold loan. The printed forms were not available on that day. They made an entry in their database. I went to other country for my job purpose as i could not able to reach them.
br...
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Urstruly Sai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Closure of loan

Address:Hyderabad, Andhra Pradesh, 500055

Hello,
I applied for prepaying the loan in iifl, they are not giving any response it is almost 1month till now my issue not resolved please taken an action on the above mentioned. My loan account no :729201
I have send a hundreds of mails to higher authorities i didn't got any response. Please taken an action on the iifl. Resolve my issue asap
Mobile number :[protected]...
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amitbpl
from Durg, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payout for ba is pending from 1 year

Address:Bhopal, Madhya Pradesh, 462039

I am working as BA in IIFL Home Loan Bhopal Branch. I had given several home loan cases to IIFL I got my payouts last year after making so much efforts but Still payouts for 2 of my cases pending from last One Year. I had contacted branch manager several times but did not get any response and Now I am upset with the response. Please kindly help me to get my payouts for the pending home loan and LAP cases in this branch....
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Vinitpatil1177
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not processing request sent through registered mail id

Third class service providing by iifl...

I am having dmat account with iifl, if any request i have sent vide my registered mail id you not able to process the same..

Only my request was to send pledge docs to my working place (Where courier services easily available).. Other than my registered address...

My registered address is in rural area near at sangli mh... Where courier/s not providing their...
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varaprasad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper customer service at all

Address:Hyderabad, Andhra Pradesh, 500018
Website:www.indiainfoline.com

Iam prasad have taken the home loan # 734575 from iihfl. As i'm staying out of india and cannot call/ visit iihfl for any issues or information, i will be writing mails to [protected]@iihfl.com. There will be no reply to my emails for weeks of time. I have to be back of them twice a day. This kind is worst customer service i have never seen in my life. They have given the loan amount and have taken the registration papers. After 6 months with...
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Santosh Boshetti
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IIFL not providing any receipt for payment. clerks taking advantage of this.

Address:501505
Website:www.iifl.com/gold-loans

Dear sir,

I am b. Santosh i availed an amount of 8550/- gold loan from iifl at hayathnagar branch vide:loan no:gl6985062. For this i have to pay an interest rs.150/- per month. For 2 months i got a msg of rs.540/-i paid the amount on 18/02/2017. Time 2:45 to 3:30 pm. But not cr to my a/c.in return i have received penalty of rs.491/-. Total:540+491=rs.1031/-. On looking the body language and behaviour the manager and clerk...
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Awanish Sharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IIFL trading

Address:53186
Website:IIFL

I (Awanish Anand Sharma) son of late Sachchida Nand Sharma came to know that still trading is happening in my dad's account who has died 3 years back, his account is SACHCHNA, we have already regeisterd complaint against your franchise in patna, but since I am located outside of India. Why trading is still happening in my dad's account.. if you need some money you could have sent mail or letter to our home address... Kindly let me know the...
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