India Infoline Finance [IIFL] Complaints & Reviews

I had applied for loan foreclosure a long back refer[protected] ;[protected] and i had called many times and mailed a lot but no response. I had also visited the branch but they refuse to help me. I am feeling low morale and harassed. I have no other way to get my foreclosure its very important for me. Please help me.
Account no 754753
Mob no [protected]

I took a gold loan and have been paying interest regularly.when i went to the branch to pay the interest for this quarter, i came to know my account has been suspended and my gold has been sold.?????!!!? I mean are you crazy!!! I want my gold back. I want to close my account with you people, I'll pay the full amount due till date. I don't want to do business with you guys.
Receipt No. 5307713
Gold account no. Gl5176599
Unique identify number[protected]
Branch-Delhi-Pandav Nagar

I have Home Loan Account under subvention plan under which builder pays the Interest Amount to the Bank until construction completion.Due to delay from the builder side bank deducted the Interest Amount from my Account in January this Year .After 2 months builder refund the Interest amount to the Bank.But after submitting all the required documents to the Bank, Bank is not refunding me the Interest Amount.

Housing loan a/c : 773279
My husband name (Name of the customer) is not displaying on statement of housing loan which require to save his income tax but my name is displaying as co-borrower. We did not receive full govt. Subsidy of 225000. Only interest is getting deducted from housing emi. When principal amout will get start for deduction? Please revert me as soon as possible.

I wanted to open a demat account in iifl. A person called santosh from pune contacted me for that and wasted my time by telling lot of procedures. But eventually he did not open a account for me at all though its been a month. I fed up with him whenever i ask he tells that it will happened and also this not clear that is not clear and so on. I want to recover all the documents i submitted, how to do that?

Dear sir / madem

My name is ashok from palvancha khammam i am getting gold lone by putting of 1.0grams. I am paying every month intrest and part payment without fail.

But my gold is actioned by iifl team without any information and conformation. Who give the authority to action my gold. By the by iifl team said we are providing very same less and worst service by talking with customers and no responsibility to all the team. Please take a necessary action as soon as possible.

My gold loan ac no gl 6832363/481/368 when i went office for close the account i got shocked that they have closed my account i was not aware about that. When i asked they show me the details about letter dispatched but that was undeliver due to out of station. Only on that basis how can auction the gold in that gold i have one precious metal ring also. I am ready to pay whatever closer amount and need gold back because i never want to sell that gold because of old memorise with that and i have paid last interest on 18th april.

My loan account no is 736555.I have requested for LOD and foreclosure letter which I haven't got since first request on 21/07/2017.I am regularly following with customer care and no response is given.

The loan amount is thirty six lakh. And EMI is always paid on time without default.

Worst service. From customer care, branch and loan executive mr sandeep sharma

I have requested for a list of document (Lod)
I have been calling the customer care and mailed them thrice and they replied to visit nearby branch and i visited the branch 3 times and these people were telling
We can't help, call to the customer care they will do some thing. From 5 days i have been requesting for my lod. Please do help me to get lod as soon as possible
Loan number :715571

Dear sir,

Please provide me my loan forcloser and list of documents in urgent basis. I have many times request to provide me my loan forcloser and list of documents. But nothing response to your mail and branch head. Today you have dont provide me my loan forcloser and list of documents then i have complaint to rbi. And legaly action. My loan account no. Is (738303). My first request date is 14 june 2017. And my complaint no. Is[protected]

This was regarding the home loan iifl-india infoline financial services company.
Loan account number: 795067

The home loan is been rejected due to internal policy and norms.
With all respect, i am in need of the rejection letter, which stands as the proof for the rejection of home loan from india infoline finance [iifl].

I would request you to help me with the same as i do not have any written proof saying the same. I asked my loan executive person to help me with the letter but he was not responsive nor did he help me with any appropriate answers, asked his manager to help me but no response either.
Made couple of emails and request, called the customer care of iifl but they are just not helping me with the rejection letter, home loan rejection proof

Its true to my knowledge that if we apply for any home loan and if it's rejected, it's sure one gets the rejection letter and email stating the same with true reason and information.
I would like you to take this in consideration and help me with the rejection letter for the home loan from iifl.
I am sharing the same concerns explaining the situation i am facing.

Iifl home loan branch - 3rd floor, bhagwandas chambers, rc dutt rd. Vadodara, gujarat.

I just seek for the loyalty and no fraudulent activities, so would need the home loan rejection letter from iifl stating the true information in document/on paper.

You can email/forward the same here at [protected]@gmail.com
Looking forward for some positive reply/home loan rejection letter (Pdf)

I have trading account in iifl. My acount was at freez for some month i forgot my password and my old register number was changed. After i submit form for change register number during that time customer care not given good response for changing mobile number they i went 5 time at iifl office and they not telling me proper procedure for changing my register number.
First time they told me for fill form of changing register number
Second time they told me signature is not proper fill again form
Third time they told for submit for fatka form then only your register number will change
Fourth time they told me for fill sms facility form for get password in register number
It took 3 month for get my password i have bought icicibank share which share price also decrese and i got lost money in that share becoz of cant login acount without password.
That time i complain about to not deduct my anual charge bcoz trading below 50k and they promise me for not deduct my money finaly they deduct anual charge from my account. Fake promise fake company worst customer care service. No other company charge annual for trade below 50k.

I have applied for a loan foreclosure 20 days back and i have called many times and mailed to customer care but they are not responding at all. The customercare number will not connect to those people even if we wait for 40-50 mins and i visited iifl branch those people are helpless. I have no other way to get my foreclosure letter. It's very urgent for me. Please do help me for getting my loan foreclosure

It is to bring your kind notice that, due to high rate of interest for the availed housing loan of Rs.1, 54, 55, 031/- for 180 months term from your office, I want to close the same by availing loan from Public Sector Bank of the Tirupati.
Please issue me the balance certificate after applyinf the Interest and charges for the closure of the loan. I request you to arrange the delivery of all documents lodged with you as early as possible after closure of the loan.

I already said these in the form of mails to [protected]@iifl.com, [protected]@iifhl.com, mahesh.[protected]@iifl.com, sugandh.[protected]@iifl.com, but i am getting replay as finished within 3 working days with the reference number like: 02834350, 02800617, 02800611.
Its take 15 days now, no response from your end. If you delay like this, then i will go to consumer court, so kindly make my work as soon as possible before i go to consumer court.
My contact number : [protected], [protected]

I have applied for a loan foreclosure 50 days back and i have called many times and mailed to customer care but they are not responding at all. The customercare number will not connect to those people even if we wait for 40-50 mins and i visited iifl branch those people are helpless. I have no other way to get my foreclosure letter. It's very urgent for me. Please do help me for getting my loan foreclosure.

I have applied for housing loan but the loan have been canceled due to some reason. As the iifl representive told me that if the loan has been processed than only the processing fees check will be cleared but the loan was canceled and then also they cleared the check. I want my procecesing fees back.
Baljeet singh
Guru nanak steel industry bathinda
[protected]

Iifl cheats their customers by sending digital contract notes without our knowledge and they charge you approximately 57rs.

They charges 57rs for normal post which wont even cost them 10rs. I am a victim. So users please be more cautious. Their customer care service is pathetic.

In website they say it is sent through courier which is really misleading people and if you ask for the details they say it is through normal post. Shame on them as public listed company cheats their users like this.

Hve exciting 4 demat accoutns with this compamy which are unfreeze d by the company. I hve provided the suitable documents to unfreeze my accounts so i can trade in my holding.. Their is already some share in my 4 accounts holding but the think is, this bs company is not unfreezing my accounts and nobody is giving an proper reply.. Since last 15 days m tired of this.. Speaking to each and every one in the main branch office.. Every time new guys comes and i hve to explain the whole story.. But no one comes to help.. And takes the responsibilites.. This guys and the company is too much frustating no body cares for the customers... I need to sell my shares at the correct time otherwise i will loose my money... Who is responsible..???
Company will have to pay the losses...

Dear sir /mam i want to heartily request u..plz help me about my gold loan information.. sir i took a gold loan of 8000/- to 19-06-14 from IIFL distt Fatehgarh sahib( Punjab) my GL No. Is 4255958.. unique indenty .no 2A663353. branch code BM3343. When i went to branch to 28-12-16 for intrest paying ..All staff was saying that ur loan has been expired.. and gold has
finished...sir.i took a loan for my wife 's delivery ..but i have not recieved any notice or without any information. help me sir ..i will thankfull

I have take PL from Pay sense app and I am really sorry that I took PL from your company as it is totally mental harassment after taking loan from you and paying all the installment well before due date on time, every month I am getting calls and text from collection team to make the payment, which is very harassing, I feel like that I have defaulted the payment after making them on time. When I asked ur advisor to share email address of grievance, she did not shared it with me. Loan number SL920450