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India Infoline Finance [IIFL] Complaints & Reviews

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Updated: Oct 1, 2025
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India Infoline Finance [IIFL] reviews & complaints page 43

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R
Rajkumarsugumaran
from Coimbatore, Tamil Nadu
Aug 26, 2017
Resolved
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Address: Mumbai City, Maharashtra, 625006
Website: [email protected]

I reaving on august 2016 from iifl, i received find i submit the pf closure on april 2017 in iifl hr department but still not response the pf closure submit, continuously company not give the proper response and details in that i will desire to a complaint against the company. I reaving on august 2016 from iifl, i received find i submit the pf closure on april 2017 in iifl hr department but still not response the pf closure submit, continuously company not give the proper response and details in that i will desire to a complaint against the company

Kindly find the my details
Find the my details
Name:rajkumar s
Employee no: 135425
Oct 15, 2017
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
India Infoline Finance [IIFL] Customer Care's response
Dear Associate,

We request you to mail us on [protected]@iifl.com mentioning full details.

Regards,
Team IIFL.
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    R
    rashiog
    from Noida, Uttar Pradesh
    Aug 25, 2017
    Resolved
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    Address: New Delhi, Delhi, 110018
    Website: IIFL loans

    Hi i took a gold loan and gold number is gl7705832 and total amount that i need to pay was 17000 rupees and first i paid 8000 rupees and rest the amount i need to pay is 9000 and with interest may be 9200 but they charges me 9900 rupees and with explanation that loan amount was 17500 rupees which is incorrect and person name was deepak and he was so rude and he told me escalate anywhere i don't care and he did not provide me any payment slip and informed that you will get the message on ur phone. He said if you want to make the payment i will seize the things forever which is not at all professional. I live in vishnu garden and iifl loan branch is in vishnu garden near to muthoot finance office. This is is the first time i have seen thing kind of behaviour he was rude i will escalate this thing to your higher department and i want strict action to be taken care of. This kind of rudeness and behaviour is not acceptable at all. He charged me extra amount plus he is saying that we r # who don't understand the amount and did not provide any payment slip. The manager was not helpful at all he is also saying that we r not understanding.
    Oct 9, 2017
    Complaint marked as Resolved 
    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
    Aug 25, 2017
    Updated by rashiog
    Hi my phone number is [protected] and my daughter number is [protected] please call her as she had talked to that person on the phone.
    Verified Support
    Aug 26, 2017
    India Infoline Finance [IIFL] Customer Care's response
    We regret for the inconvenience caused to you. We have raised your query to are concern department as they will contact you shortly, So we request you please give us some time.

    Regards
    Team IIFL
    Aug 26, 2017
    Updated by rashiog
    I want strict action to be taken care of and his name is deepak he is very very rude call me I will tell u d entire story and also want to know the loan amount I m sure that I have taken loan amount of 17000 so why he charged me extra he said my loan amount is 17600 .
    Verified Support
    Sep 06, 2017
    India Infoline Finance [IIFL] Customer Care's response
    Dear Sir,

    We hope that you have received a call back from our senior officials and your concerns are addressed for the resolution.

    Regards,
    Team IIFL.
    I have a demat account (client-id: MISH2005) with IIFL now I want to close this account. several times i tried to contact iifl through customer care or my relationship manager but they are not responding.
    India Infoline Finance [IIFL] Customer Care's response, Sep 21, 2017
    Verified Support
    Dear Manish Sir,

    Above noted account has been closed as on 07/09/2017.
    You can call us on Customer Service No. 022-40071000 or mark us a mail on [email protected] for your concerns, if any, in future.

    Regards,
    Team IIFL.
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      D
      daringflyer077
      from Delhi, Delhi
      Aug 15, 2017
      Resolved
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      I had applied for loan foreclosure a long back refer[protected] ;[protected] and I had called many times and mailed a lot but no response. I had also visited the branch but they refuse to help me. I am feeling low morale and harassed. I have no other way to get my foreclosure its very important for me.please help me.
      Account no 754753
      Mob no [protected]
      Oct 26, 2017
      Complaint marked as Resolved 
      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
      Verified Support
      Sep 21, 2017
      India Infoline Finance [IIFL] Customer Care's response
      Dear Sir,

      We hope that you have received the feedback for your query & your issue are resolved now.

      Regards,
      Team IIFL.
      Dear Sir
      I am having 2 gold loan account in IIFL from last 4 years in Indore Nanda nagar branch. I have paid my interests and difference amount. But in spite of that they are harassing me badly. Pls call me to get for information about my condition. Pls take necessarily action regarding this.
      Regards
      Shabnam Singh
      C no [protected]
      India Infoline Finance [IIFL] Customer Care's response, Sep 21, 2017
      Verified Support
      Dear Sir,

      We have raised your issue to concerned department.
      Requesting you to kindly give us some time to revert.

      Regards,
      Team IIFL.
      India Infoline Finance [IIFL] Customer Care's response, Oct 4, 2017
      Verified Support
      Dear Sir,

      We understand that our officials tried to contact you in this regard but you were not contactable. Request you to kindly let us know the convenient date and time when our officials can contact you and address your query.

      Regards,
      Team IIFL.
      Hi.i am Sourabh ranka.client I'd ranka782.iifl square off my position without any call and also below market price .and at price which is below today's low .how it possible ..please provide me solution otherwise I will go to SEBI.
      India Infoline Finance [IIFL] Customer Care's response, Sep 21, 2017
      Verified Support
      Dear Sir,

      We have raised your issue to concerned department.
      Requesting you to kindly give us some time to revert.

      Regards,
      Team IIFL.
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        D
        daringflyer077
        from Delhi, Delhi
        Aug 14, 2017
        Resolved
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        I had applied for loan foreclosure a long back refer[protected] ;[protected] and i had called many times and mailed a lot but no response. I had also visited the branch but they refuse to help me. I am feeling low morale and harassed. I have no other way to get my foreclosure its very important for me. Please help me.
        Account no 754753
        Mob no [protected]
        Sep 18, 2017
        Complaint marked as Resolved 
        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
        Verified Support
        Aug 16, 2017
        India Infoline Finance [IIFL] Customer Care's response
        Dear Sir,

        We have raised your issue to concerned representative of IIFL & you will get the feedback shortly. Kindly give us some time to revert.

        Regards,
        Team IIFL.
        Verified Support
        Aug 17, 2017
        India Infoline Finance [IIFL] Customer Care's response
        Dear Sir,

        We hope that you have received the feedback for your query & your issue are resolved now.

        Regards,
        Team IIFL.
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          A
          Ashwani Achal
          from Noida, Uttar Pradesh
          Aug 12, 2017
          Resolved
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          Resolved

          Address: 110092

          I took a gold loan and have been paying interest regularly.when i went to the branch to pay the interest for this quarter, i came to know my account has been suspended and my gold has been sold.?????!!!? I mean are you crazy!!! I want my gold back. I want to close my account with you people, I'll pay the full amount due till date. I don't want to do business with you guys.
          Receipt No. 5307713
          Gold account no. Gl5176599
          Unique identify number[protected]
          Branch-Delhi-Pandav Nagar
          Sep 18, 2017
          Complaint marked as Resolved 
          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
          Verified Support
          Aug 16, 2017
          India Infoline Finance [IIFL] Customer Care's response
          Dear Ashwani Achal Madam,

          We have raised your issue to concerned representative of IIFL & you will get the feedback shortly. Kindly give us some time to revert.

          Regards,
          Team IIFL.
          Verified Support
          Aug 16, 2017
          India Infoline Finance [IIFL] Customer Care's response
          Dear Ashwani Achal Madam,

          Our official are unable to contact you on your registered Mobile Number.
          So requesting you to make a call on the below branch no. for the detailed clarification of your query.

          Branch Number:[protected]

          Regards,
          Team IIFL.
          Aug 17, 2017
          Updated by Ashwani Achal
          Provided contact details to Neha-Branch Manager pandav nagar. Please reach out to have the issue sorted. I want my gold back and ready to pay the full amount
          I have provided my contact details to Neha-Branch Manager pandav nagar. Please reach me and have it sorted. I want the gold back and ready to pay the full amount
          India Infoline Finance [IIFL] Customer Care's response, Aug 21, 2017
          Verified Support
          Dear Ashwani Achal,

          We understand that the resolution of your query has been given to you by our Branch Manager- Neha.

          Regards,
          Team IIFL.
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            A
            akashknmiet
            Aug 12, 2017
            Resolved
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            Resolved

            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
            Website: IIFL

            I have Home Loan Account under subvention plan under which builder pays the Interest Amount to the Bank until construction completion.Due to delay from the builder side bank deducted the Interest Amount from my Account in January this Year .After 2 months builder refund the Interest amount to the Bank.But after submitting all the required documents to the Bank, Bank is not refunding me the Interest Amount.
            Sep 25, 2017
            Complaint marked as Resolved 
            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
            Aug 12, 2017
            Updated by akashknmiet
            Loan Account Number :: 753905
            Verified Support
            Aug 16, 2017
            India Infoline Finance [IIFL] Customer Care's response
            Dear Sir,

            We have raised your issue to concerned representative of IIFL & you will get the feedback shortly. Kindly give us some time to revert.

            Regards,
            Team IIFL.
            Aug 18, 2017
            Updated by akashknmiet
            Still Waiting for the Resolution!
            Verified Support
            Aug 24, 2017
            India Infoline Finance [IIFL] Customer Care's response
            Dear Sir,

            We hope that you have received the feedback for your query & your issues are resolved.

            Regards,
            Team IIFL.
            Aug 24, 2017
            Updated by akashknmiet
            Yes, finally received the amount debited in January month.What is the time line for the amount debited in July?

            Thanks
            Akash
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              S
              Shubhangi Ranjit
              from Mumbai, Maharashtra
              Aug 11, 2017
              Resolved
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              Resolved

              Address: Thane, Maharashtra, 400606

              Housing loan a/c : 773279
              My husband name (Name of the customer) is not displaying on statement of housing loan which require to save his income tax but my name is displaying as co-borrower. We did not receive full govt. Subsidy of 225000. Only interest is getting deducted from housing emi. When principal amout will get start for deduction? Please revert me as soon as possible.
              Sep 18, 2017
              Complaint marked as Resolved 
              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
              Verified Support
              Aug 12, 2017
              India Infoline Finance [IIFL] Customer Care's response
              Dear Shubhangi Ranjit,

              We have raised your issue to concerned representative of IIFL & you will get the feedback shortly.
              Kindly give us some time to revert.

              Regards,
              Team IIFL.
              Verified Support
              Aug 16, 2017
              India Infoline Finance [IIFL] Customer Care's response
              Dear Shubhangi Ranjit,

              We hope that feedback of your query has been given to you via telephonic conversation and the same clarification has been send to you on your Email-ID vide dated August 16, 2017.

              Regards,
              Team IIFL.
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                S
                sairam_goud
                from Delhi, Delhi
                Aug 8, 2017
                Resolved
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                Resolved

                Address: Pune, Maharashtra, 411028
                Website: www.indiainfoline.in

                I wanted to open a demat account in iifl. A person called santosh from pune contacted me for that and wasted my time by telling lot of procedures. But eventually he did not open a account for me at all though its been a month. I fed up with him whenever i ask he tells that it will happened and also this not clear that is not clear and so on. I want to recover all the documents i submitted, how to do that?
                Sep 12, 2017
                Complaint marked as Resolved 
                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                Verified Support
                Aug 09, 2017
                India Infoline Finance [IIFL] Customer Care's response
                Dear Sairam Goud Sir,

                Requesting you to share your contact details & preferred time to talk so that our officials will reach out to you soon.

                Regards,
                IIFL Team.
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                  A
                  ashok ballem
                  from Hyderabad, Telangana
                  Aug 6, 2017
                  Resolved
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                  Website: iifl

                  Dear sir / madem

                  My name is ashok from palvancha khammam i am getting gold lone by putting of 1.0grams. I am paying every month intrest and part payment without fail.

                  But my gold is actioned by iifl team without any information and conformation. Who give the authority to action my gold. By the by iifl team said we are providing very same less and worst service by talking with customers and no responsibility to all the team. Please take a necessary action as soon as possible.
                  Sep 7, 2017
                  Complaint marked as Resolved 
                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                  Aug 06, 2017
                  Updated by ashok ballem
                  I I will pay the lone amount including intrest I need need my gold
                  Verified Support
                  Aug 07, 2017
                  India Infoline Finance [IIFL] Customer Care's response
                  Dear Ashok Ballem Sir,

                  Requesting you to share your Gold Loan No. & Contact no. so that our officials will get back to you for the resolution.

                  Regards,
                  Team IIFL.
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                    K
                    kishor gokhru
                    from Mumbai, Maharashtra
                    Aug 6, 2017
                    Resolved
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                    Address: 421201

                    My gold loan ac no gl 6832363/481/368 when i went office for close the account i got shocked that they have closed my account i was not aware about that. When i asked they show me the details about letter dispatched but that was undeliver due to out of station. Only on that basis how can auction the gold in that gold i have one precious metal ring also. I am ready to pay whatever closer amount and need gold back because i never want to sell that gold because of old memorise with that and i have paid last interest on 18th april.
                    Sep 11, 2017
                    Complaint marked as Resolved 
                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 07, 2017
                    India Infoline Finance [IIFL] Customer Care's response
                    Dear Kishor Gokhru Sir,

                    We understand that you have received a interim response from our side and our senior officials are already working on your query for further investigation.

                    Regards,
                    Team IIFL.
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                      A
                      anand mayank
                      from Kolkata, West Bengal
                      Aug 7, 2017
                      Resolved
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 734015

                      My loan account no is 736555.I have requested for LOD and foreclosure letter which I haven't got since first request on 21/07/2017.I am regularly following with customer care and no response is given.

                      The loan amount is thirty six lakh. And EMI is always paid on time without default.

                      Worst service. From customer care, branch and loan executive mr sandeep sharma
                      Sep 12, 2017
                      Complaint marked as Resolved 
                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 08, 2017
                      India Infoline Finance [IIFL] Customer Care's response
                      Dear Anand Mayank Sir,

                      We have raised your issue to the concerned department.
                      You will receive the feedback for the same shorty.
                      Requesting you to give us some time.

                      Regards,
                      Team IIFL.
                      Verified Support
                      Aug 10, 2017
                      India Infoline Finance [IIFL] Customer Care's response
                      Dear Anand Mayank Sir,

                      We hope that you have received the feedback for your query & your issue are getting resolved.

                      Regards,
                      Team IIFL.

                      Regards,
                      Team IIFL.
                      India Infoline Finance [IIFL] — lod and foreclosure letter not provided.

                      My Loan Account No. IL10071014, I have request for LOD and Foreclosure on 02/03/2021and I got reply through mail on 03.03.2021 as "Your Ticket - 2071549 has been created"
                      mail reference as given bellow...

                      Dear ABU SYED CHOWDHURY,
                      We appreciate your patience and cooperation.
                      Thank you for being a valued customer of IIFL Home Loans
                      You are receiving this email in response to your service No.2071549 dated
                      03/03/2021 11:43 PM
                      . We would like to inform that your request has been placed with the concerned department and will be resolved soon.

                      Regards,
                      IIFL Home Loans

                      After that I have received another mail i.e. "Re:[## 2071549 ##] Foreclosure Statement_IL10071014_ABU SYED CHOWDHURY_[protected]"
                      Mail reference as given bellow...

                      Dear ABU SYED CHOWDHURY,
                      Greetings from IIFL Home Finance Ltd.!
                      This is in reference to your request regarding Foreclosure of your IIFL Loan A/C IL10071014.
                      Please note, your request has been forwarded to the concerned team, and will be resolved soon.
                      For further query, we encourage you to use our virtual & digital platforms from your home..

                      Now there is no response since 18 days is over and not attend his office thane branch office for LOD and Foreclosure. IIFL customer care is not responded. I have suffering this type of issues more than 15days.

                      Is there any solution to get LOD & Foreclosure letter from IIFL ?

                      Need help to solve this issues.
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                        M
                        mvsreekanthreddy
                        from Vijayawada, Andhra Pradesh
                        Aug 4, 2017
                        Resolved
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                        Resolved

                        I have requested for a list of document (Lod)
                        I have been calling the customer care and mailed them thrice and they replied to visit nearby branch and i visited the branch 3 times and these people were telling
                        We can't help, call to the customer care they will do some thing. From 5 days i have been requesting for my lod. Please do help me to get lod as soon as possible
                        Loan number :715571
                        Jun 12, 2018
                        Complaint marked as Resolved 
                        it was done
                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 05, 2017
                        India Infoline Finance [IIFL] Customer Care's response
                        We regret for the inconvenience. We have raised this issue with our officials. Request you to kindly allot some time.

                        Regards,
                        IIFL Team.
                        Aug 09, 2017
                        Updated by mvsreekanthreddy
                        Still how many days it will take its been 5 days already and still there's no response
                        Verified Support
                        Aug 09, 2017
                        India Infoline Finance [IIFL] Customer Care's response
                        Dear Reddy Sir,

                        Our senior officials are already working on your query. Requesting you to give us some time.

                        Regards,
                        Team IIFL.
                        Verified Support
                        Aug 12, 2017
                        India Infoline Finance [IIFL] Customer Care's response
                        Dear Reddy Sir,

                        We hope that you have received the feedback for your query & the same is resolved now.

                        Regards,
                        Team IIFL.
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                          M
                          manish trading
                          from Panipat, Haryana
                          Jul 31, 2017
                          Resolved
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                          Resolved

                          Address: Sonipat, Haryana, 131001

                          Dear sir,

                          Please provide me my loan forcloser and list of documents in urgent basis. I have many times request to provide me my loan forcloser and list of documents. But nothing response to your mail and branch head. Today you have dont provide me my loan forcloser and list of documents then i have complaint to rbi. And legaly action. My loan account no. Is (738303). My first request date is 14 june 2017. And my complaint no. Is[protected]
                          Sep 2, 2017
                          Complaint marked as Resolved 
                          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                          Jul 31, 2017
                          Updated by manish trading
                          DEAR SIR,

                          PLEASE PROVIDE ME MY LOAN FORCLOSER AND LIST OF DOCUMENTS IN URGENT BASIS. I HAVE MANY TIMES REQUEST TO PROVIDE ME MY LOAN FORCLOSER AND LIST OF DOCUMENTS.BUT NOTHING RESPONSE TO YOUR MAIL AND BRANCH HEAD.TODAY YOU HAVE DONT PROVIDE ME MY LOAN FORCLOSER AND LIST OF DOCUMENTS THEN I HAVE COMPLAINT TO RBI.AND LEGALY ACTION.MY LOAN ACCOUNT NO. IS (738303).MY FIRST REQUEST DATE IS 14 JUNE 2017.AND MY COMPLAINT NO. IS[protected]
                          Verified Support
                          Aug 01, 2017
                          India Infoline Finance [IIFL] Customer Care's response
                          Dear Manish,

                          We have raised your issue with the concerned department and you will receive a feedback for the same shortly.

                          Regards,
                          Team IIFL.
                          Verified Support
                          Aug 02, 2017
                          India Infoline Finance [IIFL] Customer Care's response
                          Dear Manish Sir,

                          We hope that our officials have replied to your query via phone call from IIFL representative and we hope that your issue is addressed now.

                          Regards,
                          Team IIFL.
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                            D
                            Devang Kadam
                            from Jamnagar, Gujarat
                            Jul 28, 2017
                            Resolved
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                            Resolved

                            Address: Vadodara, Gujarat, 390012
                            Website: www.iifl.com/home-loans

                            This was regarding the home loan iifl-india infoline financial services company.
                            Loan account number: 795067

                            The home loan is been rejected due to internal policy and norms.
                            With all respect, i am in need of the rejection letter, which stands as the proof for the rejection of home loan from india infoline finance [iifl].

                            I would request you to help me with the same as i do not have any written proof saying the same. I asked my loan executive person to help me with the letter but he was not responsive nor did he help me with any appropriate answers, asked his manager to help me but no response either.
                            Made couple of emails and request, called the customer care of iifl but they are just not helping me with the rejection letter, home loan rejection proof

                            Its true to my knowledge that if we apply for any home loan and if it's rejected, it's sure one gets the rejection letter and email stating the same with true reason and information.
                            I would like you to take this in consideration and help me with the rejection letter for the home loan from iifl.
                            I am sharing the same concerns explaining the situation i am facing.

                            Iifl home loan branch - 3rd floor, bhagwandas chambers, rc dutt rd. Vadodara, gujarat.

                            I just seek for the loyalty and no fraudulent activities, so would need the home loan rejection letter from iifl stating the true information in document/on paper.

                            You can email/forward the same here at [protected]@gmail.com
                            Looking forward for some positive reply/home loan rejection letter (Pdf)
                            Sep 4, 2017
                            Complaint marked as Resolved 
                            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 29, 2017
                            India Infoline Finance [IIFL] Customer Care's response
                            Dear Devang Kadam Sir,

                            We have raised your issue to concerned representative of IIFL & you will get the feedback shortly. Kindly give us some time.

                            Regards,
                            Team IIFL.
                            Verified Support
                            Aug 02, 2017
                            India Infoline Finance [IIFL] Customer Care's response
                            Dear Devang Kadam Sir,

                            We hope that our officials have replied to your query via phone call from IIFL representative & a mail posted to you on 2nd August, 2017 and we hope that your issue is addressed now.

                            Regards,
                            Team IIFL.
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                              V
                              viren roy
                              from Bengaluru, Karnataka
                              Jul 27, 2017
                              Resolved
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                              Resolved

                              Address: Surat, Gujarat, 395004

                              I have trading account in iifl. My acount was at freez for some month i forgot my password and my old register number was changed. After i submit form for change register number during that time customer care not given good response for changing mobile number they i went 5 time at iifl office and they not telling me proper procedure for changing my register number.
                              First time they told me for fill form of changing register number
                              Second time they told me signature is not proper fill again form
                              Third time they told for submit for fatka form then only your register number will change
                              Fourth time they told me for fill sms facility form for get password in register number
                              It took 3 month for get my password i have bought icicibank share which share price also decrese and i got lost money in that share becoz of cant login acount without password.
                              That time i complain about to not deduct my anual charge bcoz trading below 50k and they promise me for not deduct my money finaly they deduct anual charge from my account. Fake promise fake company worst customer care service. No other company charge annual for trade below 50k.
                              Aug 31, 2017
                              Complaint marked as Resolved 
                              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 28, 2017
                              India Infoline Finance [IIFL] Customer Care's response
                              Dear Viren Sir,

                              Kindly share your contact details along with your Trading ID / Demat a/c no. & we will get back to you.

                              Regards,
                              Team IIFL.
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                                A
                                Anil7985
                                from Mumbai, Maharashtra
                                Jul 25, 2017
                                Resolved
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                                Resolved

                                Address: 400067

                                I have applied for a loan foreclosure 20 days back and i have called many times and mailed to customer care but they are not responding at all. The customercare number will not connect to those people even if we wait for 40-50 mins and i visited iifl branch those people are helpless. I have no other way to get my foreclosure letter. It's very urgent for me. Please do help me for getting my loan foreclosure
                                Sep 6, 2017
                                Complaint marked as Resolved 
                                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 26, 2017
                                India Infoline Finance [IIFL] Customer Care's response
                                Anil Sir,

                                We request you to provide your contact details / loan account no. for better assistance for addressing your issue.

                                Regards,
                                Team IIFL.
                                Jul 26, 2017
                                Updated by Anil7985
                                Mob [protected]
                                A/C 742735

                                Email Reference: 02803394
                                Verified Support
                                Jul 27, 2017
                                India Infoline Finance [IIFL] Customer Care's response
                                Anil Sir,

                                We have raised your issue to concerned representative of IIFL & you will get the feedback shortly. Kindly give us some time.

                                Regards,
                                Team IIFL.
                                Verified Support
                                Jul 31, 2017
                                India Infoline Finance [IIFL] Customer Care's response
                                Anil Sir,

                                We hope that you have received the feedback for your query & your issue are resolved now.

                                Regards,
                                Team IIFL.
                                Jul 06, 2018
                                Updated by Anil7985
                                I have applied for PM Awas yojana, but till date I have not received any positively response.
                                Jul 10, 2018
                                Updated by Anil7985
                                have taken home loan in 2015 for tenure of 25 years. That time I was not aware about PM Awas scheme hence didnt fill the application form for PM Awas Yojana benefit, nor branch represntative informed me about this. I have applied for the same in Nov 2017, but till date I have not received any positive reply.

                                A/C No. 739740
                                I have taken home loan in 2015 for tenure of 25 years. That time I was not aware about PM Awas scheme hence didnt fill the application form for PM Awas Yojana benefit, nor branch represntative informed me about this. I have applied for the same in Nov 2017, but till date I have not received any positive reply.

                                A/C No. 739740
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                                  N
                                  naveen28raju
                                  from Vijayawada, Andhra Pradesh
                                  Jul 19, 2017
                                  Resolved
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                                  Resolved

                                  Address: 517501
                                  Website: 15-4-247, G.N.Mada Street, Tirupati.

                                  It is to bring your kind notice that, due to high rate of interest for the availed housing loan of Rs.1, 54, 55, 031/- for 180 months term from your office, I want to close the same by availing loan from Public Sector Bank of the Tirupati.
                                  Please issue me the balance certificate after applyinf the Interest and charges for the closure of the loan. I request you to arrange the delivery of all documents lodged with you as early as possible after closure of the loan.

                                  I already said these in the form of mails to [protected]@iifl.com, [protected]@iifhl.com, mahesh.[protected]@iifl.com, sugandh.[protected]@iifl.com, but i am getting replay as finished within 3 working days with the reference number like: 02834350, 02800617, 02800611.
                                  Its take 15 days now, no response from your end. If you delay like this, then i will go to consumer court, so kindly make my work as soon as possible before i go to consumer court.
                                  My contact number : [protected], [protected]
                                  Aug 24, 2017
                                  Complaint marked as Resolved 
                                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 20, 2017
                                  India Infoline Finance [IIFL] Customer Care's response
                                  Dear Naveen Sir,

                                  We have raised your issue to concerned representative of IIFL & you will get the feedback shortly. Kindly give us some time.

                                  Regards,
                                  Team IIFL.
                                  Verified Support
                                  Jul 24, 2017
                                  India Infoline Finance [IIFL] Customer Care's response
                                  Dear Naveen Sir,

                                  We understand that a explanatory mail has been given to you on your registered Email-ID by our officials for the said issue. We hope that your issue is resolved now.

                                  Regards,
                                  Team IIFL.
                                  Several days means ????
                                  May I know how many days I have to wait for my request
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                                    M
                                    mvsreekanthreddy
                                    from Vijayawada, Andhra Pradesh
                                    Jul 13, 2017
                                    Resolved
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                                    Resolved

                                    Address: 520004
                                    Website: Iifl

                                    I have applied for a loan foreclosure 50 days back and i have called many times and mailed to customer care but they are not responding at all. The customercare number will not connect to those people even if we wait for 40-50 mins and i visited iifl branch those people are helpless. I have no other way to get my foreclosure letter. It's very urgent for me. Please do help me for getting my loan foreclosure.
                                    Aug 18, 2017
                                    Complaint marked as Resolved 
                                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 14, 2017
                                    India Infoline Finance [IIFL] Customer Care's response
                                    Mv Sreekanth Reddy,

                                    We request you to provide your Contact details / Loan account no. for better assistance.

                                    Regards,
                                    Team IIFL.
                                    Jul 14, 2017
                                    Updated by mvsreekanthreddy
                                    Loan number :715571
                                    Contact number :[protected], [protected]
                                    Verified Support
                                    Jul 17, 2017
                                    India Infoline Finance [IIFL] Customer Care's response
                                    Mv Sreekanth Reddy Sir,

                                    We hope that you have received the feedback for your queries & your issue are getting resolved now.

                                    Regards,
                                    Team IIFL.
                                    Loan number :715571
                                    Contact number :[protected]
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                                      G
                                      gurpreet prince
                                      from Hisar, Haryana
                                      Jul 11, 2017
                                      Resolved
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                                      Resolved

                                      Address: Bathinda, Punjab, 151001

                                      I have applied for housing loan but the loan have been canceled due to some reason. As the iifl representive told me that if the loan has been processed than only the processing fees check will be cleared but the loan was canceled and then also they cleared the check. I want my procecesing fees back.
                                      Baljeet singh
                                      Guru nanak steel industry bathinda
                                      [protected]
                                      Aug 14, 2017
                                      Complaint marked as Resolved 
                                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 12, 2017
                                      India Infoline Finance [IIFL] Customer Care's response
                                      Kamesh Sir,

                                      As discussed earlier in this forum, we request you to check the IIFL registered Mail-ID for the feedback that is given to you.

                                      Regards,
                                      Team IIFL.
                                      Verified Support
                                      Jul 12, 2017
                                      India Infoline Finance [IIFL] Customer Care's response
                                      Gurpreet Sir,

                                      We request you to ignore the earlier msg and consider below.

                                      We have raised your issue with the concern Department and our officials will contact you shortly for the same.

                                      Regards
                                      Team IIFL.
                                      Verified Support
                                      Jul 13, 2017
                                      India Infoline Finance [IIFL] Customer Care's response
                                      Gurpreet Sir,

                                      We request you to kindly share your E-Mail ID for the better assistance.

                                      Regards,
                                      Team IIFL.
                                      Jul 14, 2017
                                      Updated by gurpreet prince
                                      [protected]@gmail.com
                                      Verified Support
                                      Jul 14, 2017
                                      India Infoline Finance [IIFL] Customer Care's response
                                      Gurpreet Sir,

                                      Thank you for sharing your E-Mail ID. Kindly take a note that the concern dept. is already working on your query. Requesting you to give us sometime.

                                      Regards,
                                      Team IIFL.
                                      Verified Support
                                      Jul 14, 2017
                                      India Infoline Finance [IIFL] Customer Care's response
                                      Gurpreet Sir,

                                      We have given the resolution of your query via E-Mail send to you on July 14, 2017.

                                      Regards,
                                      Team IIFL.
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                                        K
                                        Kamesh312
                                        from Bangalore, Karnataka
                                        Jul 11, 2017
                                        Resolved
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                                        Resolved

                                        Iifl cheats their customers by sending digital contract notes without our knowledge and they charge you approximately 57rs.

                                        They charges 57rs for normal post which wont even cost them 10rs. I am a victim. So users please be more cautious. Their customer care service is pathetic.

                                        In website they say it is sent through courier which is really misleading people and if you ask for the details they say it is through normal post. Shame on them as public listed company cheats their users like this.
                                        Aug 13, 2017
                                        Complaint marked as Resolved 
                                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                        Jul 11, 2017
                                        Updated by Kamesh312
                                        Users check this in their website. They are fooling us by saying courier. Normal post they charges 57rs which even wont costs 10rs.

                                        Verified Support
                                        Jul 12, 2017
                                        India Infoline Finance [IIFL] Customer Care's response
                                        Kamesh Sir,

                                        As discussed earlier in this forum, we request you to check the IIFL registered Mail-ID for the feedback that is given to you.

                                        Regards,
                                        Team IIFL.
                                        Jul 12, 2017
                                        Updated by Kamesh312
                                        Sir can you paste your feedback here. So that others will understand what reply you are giving for my queries.

                                        You people had cheated/looted my money. Either you have to return my money or show the proofs where/when i had received the courier.

                                        Better shutdown IIFL and run clubs across india to loot money rather than cheating customers. Its shame of IIFL how it became a public listed company.
                                        Verified Support
                                        Jul 13, 2017
                                        India Infoline Finance [IIFL] Customer Care's response
                                        Kamesh Sir,

                                        We understand that our officials have spoken to you in this regards and resolution of the same has been given to you on your registered Mail-ID with IIFL.

                                        Regards,
                                        Team IIFL.
                                        Aug 22, 2017
                                        Updated by Kamesh312
                                        Don't know how it is marked resolved.
                                        Iifl kk nagar chennai branch is the very very worst bank I have never seen before they can't give an proper response the employer all are very worst behaviour please contact me soon
                                        India Infoline Finance [IIFL] Customer Care's response, Jul 19, 2017
                                        Verified Support
                                        Dear Satish Sir,

                                        We regret for the inconvenience caused, kindly share your Loan No. / contact No. so that we can get in touch with you to understand your issue in detail. Else, we request you to call us on 1800-300-01155 or mark us a mail on [email protected]

                                        Regards,
                                        Team IIFL.
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