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India Infoline Finance [IIFL] Complaints & Reviews

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Updated: Apr 29, 2025
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India Infoline Finance [IIFL] reviews & complaints page 50

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T
Tanaji s.chavan
Oct 30, 2015
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Address: Thane, Maharashtra, 400506
Website: WWW.INDIAINFOLINE.COM

My client id tanajisc with indiainfoline thane, idfc sending mail bounes share last dat 5 oct-2015, , are get it as per my trading with indiainfoline on 1 oct -2015 so as idfc date before buying share but indiainfoline telling due to holiday 2, 3, 4 oct these share add your account on 6 oct so you are not legibal for bounes share. Contact with indiainfoline but they same repated so how can salving my problem kindly help
Attached sms with trading date 1October

IDFC bonus share not add in my account - Comment #2246472 - Image #0
IDFC bonus share not add in my account - Comment #2246472 - Image #1
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    Nick Khura
    from Jaipur, Rajasthan
    Oct 8, 2015
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    Website: Indiainfoline .com

    When u ask for the number of shares to be given, , let's say kwality 1000, they give 952 and deduct the number of shares and think o[censored]s as amateurs, it happened with me with lots of share such as indo wind, givo ltd and few others...my brokers nam e is Parul Gupta, , , , client I'd -in302269...I think they are cheating and even manager is in on it...they are increasing the revenue based on it...I would like to get all the shares back that we're deducted from the account.they don't disclose the brokerage fee and do as they please...it's a scam going on and someone should get a leash on them..
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      D
      das_koushik
      Sep 30, 2015
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      Trading -demat account

      Address: Bardhaman, West Bengal
      Website: www.indiainfoline.com/

      This person SUSHANTA KUNDU is doing illegal trade in my account without informing me. I do not want to trade, still this person is trading in my account to generate brokerage. I want the brokerage money back in my account and this not first time it has happened earlier also but no resolution from iifl. Client Id : KOUSHIK4 Trade Details: Broker Order Id : [protected] [protected] Exchange Order Id: [protected] [protected] RM...
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      goldking goldking
      from Udagamandalam, Tamil Nadu
      Sep 25, 2015
      Resolved
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      Resolved

      Address: Coimbatore, Tamil Nadu

      I am thangaraj from pollachi tamilnadu i take housing loan last year 2014 branch coimbatore finance company said interest rate 10.8% so i take the loan but coming emi rate of interest rised 15% i am very upset and i complaint to branch writen letter no response ..please solve my problem...
      Jun 13, 2016
      Complaint marked as Resolved 
      Verified Support
      Sep 29, 2015
      India Infoline Finance [IIFL] Customer Care's response
      Dear Sir,

      Please help us with your client id and our officials will resolve your issue at the earliest.

      Warm Regards,

      Team IIFL
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        D
        deepak ahuja
        from Bangalore, Karnataka
        Sep 24, 2015
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra
        Website: clubjiva.in/

        Dear All, I have also been cheated by these Sandalwood / Club Jiva and DAE when i was in Goa/ India. I have paid Rs. 140, 000.00 INR for a 25 year Alternate Membership, however whatever they promised or committed upon is all False. While giving presentation to us, Their 3 Sales Agents, Shruti Pande and Melville Fernandes, Kalpana Biswas from Club Jiva Marketing team, gave us a booklet and list (xerox copy) of 77 IRA list of resorts, where-in they clearly informed us that once we pay Rs. 140, 000.00 upfront, there is no need for us to pay anything else While utilizing our holiday week in any of the 77 IRA list of resorts plus the own Home Properties of Club Jiva, other than the maintenance amount of Rs. 4900.00 once in 2 years, however now they send a Club Jiva resort list wherein they mentioned that *Utility charges applicable, which we need to additionally pay a tariff per day, may be 100 USD per night/per person or more. They also promised us DAE Gold Advantage card valid from 2016 (day of activation) till 25 years, i.e. from year[protected] which now they say that we are going to get the DAE Gold Advantage card valid for only 1 year. Online the fees for 3 year validity of DAE Gold Advantage card is USD 142, Which anyone o[censored]s can pay online and purchase, so what is the need for us to go through them ? Sandalwood partner Holiday Kart Private Limited in Mumbai, India has been formulated with the sole purpose of Cheating people. They have 2 Fraud Directors / Partners: Sandeep Jaysukh Mehta, Lavlesh Ram Lala, and both of them have Criminal Police complaints and many legal cases against them. These 2 are directors in 3 companies i.e. Club Jiva / Ananta Oorjaa pvt ltd/ Holidaykart pvt ltd & Club Jiva is promoted by Ananta Oorjaa Directors, which is a member of AIRDA (All India Resort Development Association). Attachiing the picture of one of the fraudster-420 from club jiva, if any of you find him, hand him over to the police, as there are police complaints against him. If I do not get the resolution within 1 week, we would have to file a legal case of FRAUD CASE, and also LODGE A Police Complaint (criminal non-bailable complaint with punishment upto 7 years) against them U/S IPC 420, 421, 425 and other IPC's. Deepak
        +1 photos
        Jun 11, 2016
        Complaint marked as Resolved 
        Verified Support
        Sep 29, 2015
        India Infoline Finance [IIFL] Customer Care's response
        Dear Deepak,

        Sorry for inconvenience caused to you. Please share your client id and contact number.Our official will surely contact you and address your query.

        Warm Regards,
        Team IIFL.
        Just to add, The Directors of India Infoline Ltd & Sandalwood Hotel and Retreat & Holiday Kart Private Limited & Club Jiva in Mumbai / Goa & Ananta Oorjaa pvt ltd. are same. i.e. They have 2 Fraud Directors / Partners: Sandeep Jaysukh Mehta & Lavlesh Ram Lala, and both of them have Police complaints and many legal cases against them.

        These 2 Fraud Kingpins - acting as directors i.e. These fraud Directors TRAIN Their Sales/Marketing team to fool the Trapped Customers with all fake commitments and trap them in an unfair and illegal manner, with an intention to duping/cheating them of
        their hard earned money, and never fulfil any promises/commitments
        made earlier and illegally use their money as an investment amount in
        Their fake companies business of India Infoline Ltd & Holiday Kart Private Limited & Club Jiva in Mumbai / Goa &Sandalwood Hotel and Retreat AND this hard earned money of Innocent Customers is sought by misrepresentation and unfair means. They may be arrested soon as the police complaints have been against them U/S IPC 420, 421, 425 and other IPC's, by many people.

        Attachiing the picture of one of the fraudster-420 from club jiva, if any of you find him, hand him over to the police, as there are police complaints against him,

        Regards,
        Victims of Club Jiva / Ananta Oorjaa pvt ltd/ Holiday Kart pvt ltd / India / Infoline Ltd.
        Holiday Kart Private Limited & Club Jiva in Mumbai / Goa...

        Fraud done by Sandalwood Retreat / Club Jiva / Holiday Kart pvt ltd and DAE - Comment #2228501 - Image #0
        Fraud done by Sandalwood Retreat / Club Jiva / Holiday Kart pvt ltd and DAE - Comment #2228501 - Image #1
        Thanks for Info Deepak, I am also planning to register police compliant against this fraudsters. I already sent mails to various tourism department, Mumbai police and 1 of the director Lavlesh. Will soon filed complaints as I know there are many other guys to whom this people have cheated same ways as you and me.

        Thanks!

        Pramod
        Thanks for the information Pramod, let all o[censored]s Victims of this club jiva/ Holiday Kart pvt ltd, unite together as aggrieved parties and request the law enforcing agencies for Justice to be given to us.

        Regards,
        Deepak
        Club jiva's reply, Mar 7, 2021
        Sir please humari bhi help kijiye.68000₹ ka fraud hua h . Hamare saath.25 dec.2020 Ko Kalpana Biswas or joty sonar.imran .my recipt no is CJ GA/2520/1001 Goa mein.
        Did you get your refund?
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          C
          ckrishna
          from Bhongir, Telangana
          Sep 23, 2015
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          Address: Hyderabad, Andhra Pradesh
          Website: www.idiainfoline.com

          Dear Sir, I am Krishna from hyderbad. I have an gold loan account in Iifl Ltd., nacharam branch, hyderabad. I have taken loan on[protected], GL No. 3848626, amount is Rs. 28400, quaterly interest. Due to fall in gold rates, they have informed me only to pay outstanding amount but not about mtm charges if not paid . I have paid quarterly interest full amount on this month 18th. I have paid this amount as interest but they deducted Rs. 500 as mtm charges in interest amount. This is one cheating and another main cheating is due to the deduction of Rs. 500 in interest amount, they considered as non payment of interest and changed my rate of interest from 1.50% to 2.00%. This extra interest is not only for one month, it is from last 3 months(because of quarterly interest) This is too loss for me. I am suffering for two losses that is mtm charges and extra interest. They have not mentioned in their terms and conditions also . So Sir, please take necessary action immediately against iifl and give me relief from these two. I have gold loan document and interest paid receipt. If required, I will upload these documents. Sir, please settle this immediately because the increased interest will contentious until when i clears interest. Thanking u very much sir. bye. Your' s sincerely C H. V. Krishna cell: [protected] [protected]@rediffmail.com
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            srinivasvaddanam
            from Chennai, Tamil Nadu
            Sep 18, 2015
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            Address: Hyderabad, Andhra Pradesh
            Website: www.indiainfoline.com/

            Hi Team, I am V.V.Srinivasarao holding an account with IIFL. The sub broker is Aditya securities in HMT Hills, Kukatpally, Hyderabad. I decided to close my account with IIFL as I am not getting the services done on time by this subsidary. I gave them the required documents to close my account and transfer the shares in my account to another dmat account. They insisted to provide dp slips which is not mandatory. I got this confirmed from customer care and provided them a hard copy of the reply. Now they are saying that the name in the client master list in other dp is not matching to transfer the shares. This is like irritating of customers ho want to leave them to get some good service for what they pay. Thanks & REgards Srinivas
            Complaint marked as Resolved 
            Verified Support
            Sep 21, 2015
            India Infoline Finance [IIFL] Customer Care's response
            Dear Srinivasvaddanam, Sorry for the inconvenience caused. Please share your client id and contact details, so that our official could contact you and address your query. Regards, Team IIFL.
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              Asha Goswami
              from Mumbai, Maharashtra
              Sep 9, 2015
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              Address: New Delhi, Delhi

              Dear sir, I am trying home loan in your bank. All formalities are being done. We are taking date for registry on 14Sep. As per your policy when we done our registry, our emi's ll calculate but one of your employee mr. Jitender Giri is doing froud with us. He is started my emi from 1St of sep. . N today 3392/- rupees is deducted from my account as my interest part. My registry is pending, flat owner is not recieve his DD. How come my eml ll started. When call to mr. Giri. He is not giving us correct answer. Sir my request to that I don't want to take loan from your bank in sach a bad experience. N froud experience. Kindly pl s call me for further formalities. My contact no.is [protected] .
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                Bharat8007
                from Mangalore, Karnataka
                Sep 7, 2015
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                Address: Faridabad, Haryana

                Hello, I am a frustrated customer of IIFL now. I call the RM, she don't pick up my call, when i ask for the information she don't have any info. I asked for 171 debit charges levied on my account she said its AMC, She never told me anything about this AMC. Neither she is telling me other charges in this 171 of debit charges. At the end i have to call customer care to get information. Kindly tell me what is the RM then responsible for ? is it to provide us with help/information or to give us unnecessary arguments? I am asking for the document for getting this AMC waive off, which she has not provide me till now. May i know i am paying for such a RM? Will there be any support from your side or i will be torched like this. My ID id SUBSHA53. I am available at [protected] / [protected]. Request for your support/call back.
                customer support has been notified about the posted complaint.
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                  R
                  Robert Anderson
                  Sep 4, 2015
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                  Address: Kolkata, West Bengal

                  80% of policy done by kolkata IIFL is just done by miss selling The agents are selling Insurance Policy to the customers are all misguiding by different ways.order come from all the Higher Authority.check the whole customer detdetails individually and carefully Else customer will disclose the whole matter to the media, Finance Dept .and public.
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                    K
                    kusuma hy
                    from Bengaluru, Karnataka
                    Sep 2, 2015
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                    Address: Bangalore, Karnataka

                    I have bought a Z category share which i was not able to sell it so for this i tried contacting My relation ship manager Arbazz and nehal both off them are not picking my call and they dont even respond for my ping now i want to close the account in IIFl still i dont find any help from any body i checked with chandan he did not respond
                    customer support has been notified about the posted complaint.
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                      Robert Anderson
                      Aug 30, 2015
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                      Address: Kolkata, West Bengal

                      1. Amites ghosh - [protected]. Policy[protected], 51351898, 51423216, 16581563, 51455289
                      2. Ansujit panigrahi - [protected]. Policy[protected], 51447603, 51447606, 51467041, 51495481, 51500774, 16679178,
                      3. Chandrodoy ghosh - - [protected]policy : 51587059, 51544859
                      4. Kaushik bandhan : [protected]policy : 17844908, 17852275, 17843933, 17957626, 51188621.
                      customer support has been notified about the posted complaint.
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                        M
                        manesh gagnani
                        from Mumbai, Maharashtra
                        Aug 25, 2015
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                        Address: Jaipur, Rajasthan

                        Hi, I am holding Dmat & Trading account from you last couple of years. While the time of opening i have opted for 555 scheme for life time free maintenance (like AMC etc...). But, from last 1 year or so the AMC charges of Rs 45 deducting every month. This is very bad, and unexpected behaviour from IIFL. As, you are not sticked to your words. Hoping from +ve response from you. My account details : Client Id : MANGAG78, Name : MANESH GAGNANI. Feel free to call me on [protected]. Thanks.
                        Complaint marked as Resolved 
                        customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 27, 2015
                        India Infoline Finance [IIFL] Customer Care's response
                        Dear Manesh, Please note that we have provided required clarification on your registered email id. Warm Regards, Team IIFL.
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                          bsytcs
                          from Bengaluru, Karnataka
                          Aug 17, 2015
                          Resolved
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                          Resolved

                          From 05.08.2014 onwards monthly AMC charges levied to me. But as per initial agreement between IIFL and me I paid INR 555.00 at the time of account opening. INR 555.00 credited back to my account on 16.12.2014. For the same many mails and reminders sent to IIFL. Hence in this regard it was requested to IIFL to credit back the AMC charges with interest( which IIFL is imposing to me in case of negative margin) deducted (on 08.08.2014- INR 44.91, 03.09.2014- INR 44.94, 07.10.2014- INR 44.94, 03.11.2014- AMC merged with bill, 03.12.2014- INR 73.03) before credit of INR 555.00 i.e. 16.12.2014. But still M/s IIFL is not crediting the AMC charges which elvied to me before crediting of INR 555.00.
                          Complaint marked as Resolved 
                          customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 20, 2015
                          India Infoline Finance [IIFL] Customer Care's response
                          Dear Sir, Sorry for the inconvenience caused, please share your client id and contact details. Our official will contact you at the earliest and address your query.Regards,Team IIFL
                          IIFL should have intimated abt this over phone or should have taken prior permission from customer...
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                            R
                            rvis
                            from Delhi, Delhi
                            Jul 26, 2015
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                            Hello sir,

                            How are you, i hope you are doing well,

                            Sir i would like to draw your special attention towards the politics which is going on in your company due to which my family is in disturbed mood.

                            Sir my name is vishal raghav, as we have requested for loan from one of the apex company india infoline, known for commitments and best services,

                            But as being a customer what i think " this is not true with respect of due commitments"

                            I want to introduce with my problem,
                            We brought a free hold property in rohini sec - 22 with 52 gaz.
                            We approached for a loan worth rs 16, 00, 000 from one of agent arun kumar (Relationship manager, branch - moti nagar) of india infoline, as i know that every company has a norms and policies in processing a loan, we got a call from arun kumar as said, we are enable to process a loan of rs 16, 00, 000, so as per company standard we can provide you a loan of rs 14, 00, 000,

                            So with this regard, we had agreed with this loan amount worth rs 14, 00, 000. And we have already fullfilled with required documents, and whatever the cheque for process a loan that also has been debited from my account on commitment and as per standard of company with due amount of rs 14, 00, 000.

                            And even i got a message as :dear customer, thanks you for chossing iihfl. Your loan application no. 728788 / 728790 for 7, 00, 000 / 7, 00, 000=rs14, 00, 000, is in process at our delhi - moti nagar.

                            And within after 1 week i got another message as my proceesed cheque has been also debited.

                            Now i am facing a trouble as arun kumar is creating a problem and denying to sanction a loan of rs 14, 00, 000. And force us for take a loan of rs 12, 00, 000 or rs 13, 00, 000.

                            There are some questions which comes in my mind, as
                            1) if the company id not sure on what amount should be approved so why my cheque has bben debited ?

                            2) why am i getting the message as your lkoan amount is in process ?

                            3) why arun kumar is forcing us for taking a loan of rs 12, 00, 000 or rs 13, 00, 000 instead of, as we are in need of rs14, 00, 000 as per committment of india infoline customer care and i am eligible for this amount?


                            Sir what i think there is some politics is going on, which is not good, and we are in urgent need of loan as we are in short of liquid cash.

                            Please help us as my family feel very uncomfortable.

                            I hope you will look into this matter, and give us positive reply

                            Thankyou
                            Vishal raghav
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                              subhasis mangaraj
                              from Mumbai, Maharashtra
                              Jul 24, 2015
                              Resolved
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                              Resolved

                              Address: Cuttack, Odisha

                              I mr. Subhasis mangaraj i have a treading account in india infoline company but thank is that after the resignation my relationship manager my account had transford from odisa to calcutta then nobody did not agree to lisin my complane. My complained is that at the time of opening my account my manager had told me that the facilities of this account is the amc is single time but now the company is charging every month rs. 45 / - now i totly fedoff in this system of this company so i want to close my account but the interesting part of the story is now the company is telling me that now the signature have given by you that is do not match so you could not close that account.

                              My account no is 2104subh.
                              Complaint marked as Resolved 
                              Verified Support
                              Jul 28, 2015
                              India Infoline Finance [IIFL] Customer Care's response
                              Dear Subhasis, Sorry for the inconvenience caused. Please share your client id and contact details so that our official could get in touch with you and address your query.Regards, Team IIFL
                              Same thing these people have done with me also.. without my concurrence...
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                                subhasis mangaraj
                                from Mumbai, Maharashtra
                                Jul 24, 2015
                                Resolved
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                                Resolved

                                Address: Cuttack, Odisha

                                I mr. Subhasis mangaraj i have a treading account in india infoline company but thank is that after the resignation my relationship manager my account had transford from odisa to calcutta then nobody did not agree to lisin my complane. My complained is that at the time of opening my account my manager had told me that the facilities of this account is the mac is single time but now the company is charging every month rs. 45 / - now i totly fedoff in this system of this company so i want to close my account but the interesting part of the story is now the company is telling me that now the signature have given by you that is do not match so you could not close that account.

                                My account no is 2104subh.
                                Complaint marked as Resolved 
                                customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 13, 2015
                                India Infoline Finance [IIFL] Customer Care's response
                                Dear Subhasis, Sorry for the late reply. Further, we have reverted to you in this regards on your registered mail id. Warm Regards, Team IIFL.
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                                  rupalj210
                                  Jul 20, 2015
                                  Resolved
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                                  Resolved

                                  Address: Ahmedabad, Gujarat

                                  I have nsdl account (account no.[protected] i have 32 shares for godrej consumer. I have bye share and activate for account and start tredding. So please activeate my account . My account deatis are under:

                                  name : jayesh arunbhai shah

                                  id : 10430544

                                  mobile numer : [protected]
                                  Complaint marked as Resolved 
                                  customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 23, 2015
                                  India Infoline Finance [IIFL] Customer Care's response
                                  Dear Jayesh,With regards to your query, please note that our officials would speak to you and address the concern. Further, you can also reach us at[protected] or write to us at [protected]@indiainfoline.com
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                                    T
                                    T.VENKATESH WAR REDDY
                                    from Mumbai, Maharashtra
                                    Jul 20, 2015
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                                    Gold loan auction without notice and paper add

                                    Address: Hyderabad, Andhra Pradesh

                                    Hello sir
                                    I am customer of gold loan in IIFL at Vansthalipuram Branch, Hyderabad, Telangana

                                    Gold Ac no are

                                    GL3851348, GL3833008, GL3833016, GL3833020, GL3832888, GL3833017,
                                    GL3833007, GL3833154, GL3833009, GL3832555, GL3825747, GL3849495

                                    As branch manager called me on 14/07/2015 that my gold would be auctioned on 22/07/2015.so i asked branch to give some time to pay the interest...
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                                    Sangeeta V
                                    from Kolkata, West Bengal
                                    Jul 17, 2015
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    I have a demat account (client-id: SANGEETV) with IIFL since long, but now I want to close this account and transfer the holdings to another demat. My relationship manager, (Sunny) who has been assigned recently, met me last week and discussed the matter at length and agreed to come the next week with the forms and do the needful. But now he refuses to come and close my account. Under the circumstances, I would like your intervention to guide me to close this account and depart with no hard feelings. Kindly send me the office address near to Preet Vihar/ east delhi wherein I can meet your representative and close my account. Looking forward for an early action from your end.
                                    Complaint marked as Resolved 
                                    customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 20, 2015
                                    India Infoline Finance [IIFL] Customer Care's response
                                    Dear Sangeeta, Sorry for the inconvenience caused. Our official will get back to you as soon as possible .Regards, Team IIFL
                                    Hello sir,

                                    My user ID is ROUR0598, I have two accounts (equity and commodity) in Infoline, but I do not have so much fund to invest in commodity market, thus I do not want to continue the commodity account, however, in commodity account there is 1000 rupees is deposited since 9 years, which I want to transfer to my demate account (equity).
                                    Or if I close my commodity account, then does my money (1000 rupees) will automatically transfer to equity trading account.
                                    If, yes, please tell me the procedure to close my commodity account in Infoline.
                                    India Infoline Finance [IIFL] Customer Care's response, Jan 30, 2018
                                    Verified Support
                                    Dear Sir,

                                    We request you to call us on Customer Service No. 022-40071000 or mark us a mail on [email protected] from your registered E-Mail ID for your concerns.

                                    Regards,
                                    Team IIFL.
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