India Infoline Finance [IIFL] Complaints & Reviews

My self Jaymin Bhavsar and i am receiving call from IIFL and they are saying that i have to submit documents in their office. If i will not submit it then PMAY subsidy will deduct from my loan account with 6% interest.

I have closed my loan account with IIFL in 2020 and there are no pending dues available.

I asked IIFL to email me for document submission with valid reason that why they need documents now ?

But they are not ready to give me in writing that why they need my documents even after closure of loan,

I visited their Prahladnagar office in Ahmedabad and person provided me one mail id and told to mail on it, they will provide you reason in writing. But from that mail id support person has provided another mail id and told to drop email on that.

When i dropped email on second mail id they provided another mail id.
So they are just playing passing game.

Also raised request on call but even they closed it without solution.
Below are request ids raised for this.
Req id: 4275868 - raised on call
Req id:[protected]st mail
Req id:[protected]nd mail

My load account number is IL10001922

Till now late payment charged by builder at my name for Unit No.1143 Project 7TH AVENUE is : Rs. 2, 50, 000 +85, 000. and it is because of always late payment made by / disbursed by IIFL.

still I’m following up on builder demand last 3 months but till now no response and action taken (whatever the remaining amount required to disburse). also I called up multiple times for this concern but no one picked up my call.

it's completely harassment for customers after taken home from IIFL.

Please submit no dues certificate for my home loan its been 6 month

Loan number :IL10024852
Name : Chetna shetty
Mail id : rtr.[protected]@gmail.com

Dear team, i have completed the repayment of my loan sl-2379473 in may-2021, i need statement of loan a/c sl-2379473 to my email id : [protected]@gmail.Com, please send the statement on high priority base...

I am Roopali from Kurukshetra and I repay my loan full amount in March 2021 but they are not closed in my cibil account I have requested many times but no response please tell me what I can do. I need my my loan clised letter or no dues in urgent I want to applyed for loan but they rejected because of no dues certificate.
Roopali
[protected]

I am akash verma ex employee of IIFL GOLD LOAN INDORE MALGANJ BRANCH.
I resigned and my notice period is also completed. Branch staff and sinior employee doing unethical behavior toward me.
They doing intentionally becouse i don't accept their higher salary offer and decide to go.They're doing this with every staff who's resigning from IIFL. Atmosphere of indore area getting worst day by day. Below unethical practice is happening
1. They msg me in personal WhatsApp no and using unofficial language. if any issue they should using E-mail mode.
2. They called customer and give wrong information that i done something fraud and company terminate me but i serve my whole notice period they harm my social image.
3. Many customer call me on personal number but i haven't give my number to customer in past branch staff give my personal number to customer. They thread my confidential information.
Involved employee
Antar singh chauhan (BM)
Satyanarayan bairagi (TM)

Hi, my cibil report shows a pending entry of IIFL loan amount as pending since 2018, which is badly affecting my CIBIL score. As it was already been paid in full during 2018, kindly resolve this false entry.

I have been trying to get in touch with the customer service and have already created many tickets. But no one ever calls back. Even after closing my loan account which first of all damaged my entire cibil score as it was uninformed loan on my account. They now do not provide support and do not reply to emails.

Please cancel the IIFL Loan A/c No.[protected] of the BYJU'S Product sanctioned in favour of my Son named "PREM BEHERA" due to crisis of finance as my wife is suffering in Ovarian Cancer Stage-III(b) as well as my old age mother is a chronic patient.

An early action is requested for cancellation of the same.

Thanking you.
Prabhakar Behera,
F/o- Prem Behera,
Deewan Street, At/Po-Narendrapur, Via-Bhanjavihar,
Ps-Chamakhandi, Dist-Ganjam, Odisha, Pin Code-760007,
Contact Number = [protected].

Dear sirs

I have taken housing loan from IIFL. I am sending continuously emails requesting to furnish the LOD, IIFL is not responding to any of the mails. Their contact numbers are very tricky, we never get access to the concern person, always we will be connected to a BPO, and the persons always note down and communicate over phone that the complain is with concern person. I am a bit skeptical and want help with getting my list of documents.

I am not sure, if I can mention details of my loan number and contact details. I humbly request to share email ID, . I want to share all details confidentially. I need help to resolve my concerns

Best regards

S kumar

I took the loan from Karzybee amount of 8000 rs with the mobile number - [protected](Currently sim inactive) and email id - [protected]@gmail.com, amd profile name - Karthik Kanumuri, account open date[protected], clear all dues from Krazybee and also provided the NOC but I didn't take any loan from IIFL but wrongly CIBIL score reported against my profile, I want clear this.

Dear Madam/Sir,

MY Client ID is [protected] (Vijay Khemka)

This is to inform you that i am very disappointed with the service of IIFL. I had made the payment of Rs.555/- in 2010 towards life time free service for Demat Account Charges along with Annual Maintenance Charges. The representative of IIFL fotld me that IIFL will never charges for Demat Account Charges & AMC if i pay the amount of Rs.555/- . So i had made the payment to IIFL.

Under the circumstances, IIFL has sent a mail in 2014 towards the Depository Charges as revised by them. Subsequently, they started to charge for the subject per month and they started to sell my holding share without any communications and discussed with me. I had objected for the subject after long time then they told me that IIFL can change the charges any time for the subject. Then why IIFL had taken the amount of Rs.555/- from their customers? They had cheated us and collected the amount from each and every customers who was interested that time. However they have collected so much money from the customer at a one time.

IIFL has sold my most of the holding share against my dues. They suspend or active my account as per your norms without any phone call or communication. They have never given satisfactory service from their side. Hence i have lost so much money due to sold of my holding share by IIFL.

They are liable to compensate us against cheating and sold my holding share and harassments.

You are requested to look into the matter.

Thanks & regards,

Vijay Khemka

Hello sir
this is Arun Kumar Singh S/o Mahendra Pratap Singh Add. 164 Vivekanand Puram, Jungle Shikari Urf Khorabar Jungle Chwari Subabazar Khorabar Gorakhpur 273010

sir i have applied a loan in Infolinkfin in Dec. 2021
after that i have got Approvel of amount 2 lacks
after approvel one of the Company employee call me & verified my all doc.

after 2 Days . i have recive mail to pay processing Fee Amount 1250Rs.
aginest Infolinkfin

i have paid the on 24/Dec./2021 At 02:53 PM
transaction ID .[protected]

Again Paid Agrement Fee on 24/Dec./2021 At 03:54 PM
Transaction ID.[protected]

& Last payment For Insurence Fee On 24/Dec./2021 At 05:47 PM

when all payment is confurmed Compant send me Agrement Letter & Said pls Sigh On Remark Place & return bt mail .

after submited Agrement letter they said that loan amount will be transfar within 48 hr. in my bank account .

but till date i have not recive any amount .
i have try to much to contact . but all time i have found nothing .

pls help me. to solve my problem

Date of incident : 09th Apr 2022
Executive Name & Contact Number : Sachin Veer [protected] / [protected]
Branch : Badlapur Mumbai Maharashtra

My self Dattaguru Jadhav, I have a home loan with IIFL. This is to notify that, as I had called to the Sachin Veer on 09th Apr 2022 regarding my concern to inquire about final disbursement. Uncertainly as he was not in presence of mind and wont be able to answer my query, he started abusing me and threaten also without any reason

I had taken loan on kreditbee on Nov 2021 I paid all my dues in Feb 2022 itself . But in my cibil data showing amount 2rs overdue . How it is possible I had made my full payment through kreditbee app and my loan also closed . But now it's showing 2rs amount overdue . Kindly look into this concern very seriously or Else I'll move to the consumer court if problem had not been solved by you.
My loan no :SL3040724

I am a user of iifl securities. I hold shares of asian tiles and IDFC .
Stock broker sold my shares without my consent and asking for money of rs 6000. My client id is LA630311...

My self Ankit Shah, my gold loan no is GL 17480802 & GL18860024 which was auctioned in March 2022. I have a message from iifl about refund. I submit my accounts details, documents proof and chancelled cheque on 25/04/2022. But my refund amount of rs. 9167 is still pending. I regularly follow up with IIFL Gorwa branch staff, but there is no satisfying answer till date. Therefore, i request to please help me to refund my post auction amount...

I got a loan message from your side that my loan amount has been transferred to my bank account.
Dear IIFL
My name is Akshay Khule and my iifl loan account no is SL3400287
Are you kidding me or playing a game?
If my loan had been deposited in my bank account, then there would have been a message of confirmation that the money has been deposited in my bank, neither even a single rupee of my SBI bank account loan did not come or the money was already deposited in my bank account. Is it that a message has come from the bank's side.
Why is it like this, immediately inform me and immediately solve my problem and send money to my bank account.
So I am sending a copy of my bank statement and your message to me on WhatsApp and my loan has been activated on IIFL app, I am sending you these three screenshots as proof.
1. From the day I got the loan approval to the day my loan got disbursed i.e. today 26 April 2022 my bank statement will show you that I have not received any of your loan amount in my account.
2 . Your loan was successfully disburse me message came on my whatsapp.
3. My loan activation message on IFFL app.

Do not do this to me, I am a small businessman, how will I be able to repay you so much money if I do not get any money from your loan?

I never had a late payment in any loan but in my credit report it shows I have late payment in IIFL. I have 99.57% on time payment i have already raised a complaint via email regarding this please update this wrong information from my cibil report. I strongly condemned this action

Hi,
I have owe home loan from IIFL in 2019 and submitted all the required documents related to loan and PM subsidy. From 2019 to Feb 2022 I had followed with customer care and tried to visit branch but no body gave me correct answer, every customer care executive only asked to wait for 60days and in branch they do have any information they only transfer responsibility to customer care executive, even no one interested to pick customer call.
I have got an email that a couple of days before that says "We do not have received any application form from your side for PM subsidy" and customer care guys tole me that now PM subsidy has been stopped from Govt. side.
I'm unable to understand in 2-3yrs no body have response related to this and suddenly saying haven't received application form after multiple followup.
Is it good way to work?
IIFL is just cheating customer to pay EMI just because they hold property paper.