Claimed

India Infoline Finance [IIFL] Complaints & Reviews

4
Updated: Oct 1, 2025
Complaints 1382
Resolved
1055
Unresolved
327
Contacts

File a complaint to India Infoline Finance [IIFL]

Having problems with India Infoline Finance [IIFL]?

File a complaint and get it resolved by India Infoline Finance [IIFL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

India Infoline Finance [IIFL] reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pawankumar7th
from Noida, Uttar Pradesh
May 30, 2022
Resolved
Report
Copy
Resolved

Address: Greater Noida west, Gautam buddha Nagar -201301

Till now late payment charged by builder at my name for Unit No.1143 Project 7TH AVENUE is : Rs. 2, 50, 000 +85, 000. and it is because of always late payment made by / disbursed by IIFL.

still I’m following up on builder demand last 3 months but till now no response and action taken (whatever the remaining amount required to disburse). also I called up multiple times for this concern but no one picked up my call.

it's completely harassment for customers after taken home from IIFL.
Jul 1, 2022
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
May 31, 2022
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Sapna
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Chetna Shetty
    May 25, 2022
    Resolved
    Report
    Copy
    Resolved

    Please submit no dues certificate for my home loan its been 6 month

    Loan number :IL10024852
    Name : Chetna shetty
    Mail id : rtr.[protected]@gmail.com
    Jun 27, 2022
    Complaint marked as Resolved 
    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
    Verified Support
    May 27, 2022
    India Infoline Finance [IIFL] Customer Care's response
    Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


    The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
    ^Sapna
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      shekharvs
      from khammam, Andhra Pradesh
      May 24, 2022
      Resolved
      Report
      Copy
      Resolved

      Dear team, i have completed the repayment of my loan sl-2379473 in may-2021, i need statement of loan a/c sl-2379473 to my email id : [protected]@gmail.Com, please send the statement on high priority base...
      Jun 25, 2022
      Complaint marked as Resolved 
      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
      Verified Support
      May 25, 2022
      India Infoline Finance [IIFL] Customer Care's response
      Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


      The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
      ^Sapna
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rkdahiya
        from Delhi, Delhi
        May 19, 2022
        Report
        Copy

        I am Roopali from Kurukshetra and I repay my loan full amount in March 2021 but they are not closed in my cibil account I have requested many times but no response please tell me what I can do. I need my my loan clised letter or no dues in urgent I want to applyed for loan but they rejected because of no dues certificate.
        Roopali
        [protected]
        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
        Verified Support
        May 20, 2022
        India Infoline Finance [IIFL] Customer Care's response
        Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


        The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
        ^Sapna
        May 28, 2022
        Updated by Rkdahiya
        No update they are not working on it
        May 28, 2022
        Updated by Rkdahiya
        It's digital person loan you are the lending partner of zestmoney loan dated on 13/01/2021 and paid on 05/03/2021 full payment
        Jun 03, 2022
        Updated by Rkdahiya
        No dues is received but cibil not update please update my cibil in have in problems and need loan but cibil score is low just only for your loan please solve

        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Akashverma@1810
          from Indore, Madhya Pradesh
          May 17, 2022
          Resolved
          Report
          Copy
          Resolved

          Address: 198, Jawahar marg

          I am akash verma ex employee of IIFL GOLD LOAN INDORE MALGANJ BRANCH.
          I resigned and my notice period is also completed. Branch staff and sinior employee doing unethical behavior toward me.
          They doing intentionally becouse i don't accept their higher salary offer and decide to go.They're doing this with every staff who's resigning from IIFL. Atmosphere of indore area getting worst day by day. Below unethical practice is happening
          1. They msg me in personal WhatsApp no and using unofficial language. if any issue they should using E-mail mode.
          2. They called customer and give wrong information that i done something fraud and company terminate me but i serve my whole notice period they harm my social image.
          3. Many customer call me on personal number but i haven't give my number to customer in past branch staff give my personal number to customer. They thread my confidential information.
          Involved employee
          Antar singh chauhan (BM)
          Satyanarayan bairagi (TM)
          Jun 18, 2022
          Complaint marked as Resolved 
          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
          Verified Support
          May 18, 2022
          India Infoline Finance [IIFL] Customer Care's response
          Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


          The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
          ^Sapna
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            Tiwari Aman
            May 14, 2022
            Resolved
            Report
            Copy
            Resolved

            Hi, my cibil report shows a pending entry of IIFL loan amount as pending since 2018, which is badly affecting my CIBIL score. As it was already been paid in full during 2018, kindly resolve this false entry.
            Jun 17, 2022
            Complaint marked as Resolved 
            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
            Verified Support
            May 16, 2022
            India Infoline Finance [IIFL] Customer Care's response
            Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


            The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
            ^Sapna
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Dushyant Mahajan
              May 11, 2022
              Report
              Copy

              I have been trying to get in touch with the customer service and have already created many tickets. But no one ever calls back. Even after closing my loan account which first of all damaged my entire cibil score as it was uninformed loan on my account. They now do not provide support and do not reply to emails.
              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
              Verified Support
              May 16, 2022
              India Infoline Finance [IIFL] Customer Care's response
              Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


              The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
              ^Sapna
              May 17, 2022
              Updated by Dushyant Mahajan
              With reference to the what?? I did not even mention any loan detail. And my CIBIL report clearly shows Individual loan and not home loan. Stop being so conclusive and get your support team to call back.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                KKB@
                May 7, 2022
                Resolved
                Report
                Copy
                Resolved

                Please cancel the IIFL Loan A/c No.[protected] of the BYJU'S Product sanctioned in favour of my Son named "PREM BEHERA" due to crisis of finance as my wife is suffering in Ovarian Cancer Stage-III(b) as well as my old age mother is a chronic patient.

                An early action is requested for cancellation of the same.

                Thanking you.
                Prabhakar Behera,
                F/o- Prem Behera,
                Deewan Street, At/Po-Narendrapur, Via-Bhanjavihar,
                Ps-Chamakhandi, Dist-Ganjam, Odisha, Pin Code-760007,
                Contact Number = [protected].
                Jun 11, 2022
                Complaint marked as Resolved 
                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                Verified Support
                May 10, 2022
                India Infoline Finance [IIFL] Customer Care's response
                Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                ^Sapna
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  k.siva kumar
                  from Mohali, Punjab
                  May 6, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Dear sirs

                  I have taken housing loan from IIFL. I am sending continuously emails requesting to furnish the LOD, IIFL is not responding to any of the mails. Their contact numbers are very tricky, we never get access to the concern person, always we will be connected to a BPO, and the persons always note down and communicate over phone that the complain is with concern person. I am a bit skeptical and want help with getting my list of documents.

                  I am not sure, if I can mention details of my loan number and contact details. I humbly request to share email ID, . I want to share all details confidentially. I need help to resolve my concerns

                  Best regards

                  S kumar
                  Jun 10, 2022
                  Complaint marked as Resolved 
                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                  Verified Support
                  May 10, 2022
                  India Infoline Finance [IIFL] Customer Care's response
                  Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                  The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                  ^Sapna
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Karthik Kanumuri
                    May 4, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    I took the loan from Karzybee amount of 8000 rs with the mobile number - [protected](Currently sim inactive) and email id - [protected]@gmail.com, amd profile name - Karthik Kanumuri, account open date[protected], clear all dues from Krazybee and also provided the NOC but I didn't take any loan from IIFL but wrongly CIBIL score reported against my profile, I want clear this.
                    Jun 6, 2022
                    Complaint marked as Resolved 
                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                    Verified Support
                    May 06, 2022
                    India Infoline Finance [IIFL] Customer Care's response
                    Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                    The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                    ^Sapna
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vijay123
                      from Kolkata, West Bengal
                      May 3, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Dear Madam/Sir,

                      MY Client ID is [protected] (Vijay Khemka)

                      This is to inform you that i am very disappointed with the service of IIFL. I had made the payment of Rs.555/- in 2010 towards life time free service for Demat Account Charges along with Annual Maintenance Charges. The representative of IIFL fotld me that IIFL will never charges for Demat Account Charges & AMC if i pay the amount of Rs.555/- . So i had made the payment to IIFL.

                      Under the circumstances, IIFL has sent a mail in 2014 towards the Depository Charges as revised by them. Subsequently, they started to charge for the subject per month and they started to sell my holding share without any communications and discussed with me. I had objected for the subject after long time then they told me that IIFL can change the charges any time for the subject. Then why IIFL had taken the amount of Rs.555/- from their customers? They had cheated us and collected the amount from each and every customers who was interested that time. However they have collected so much money from the customer at a one time.

                      IIFL has sold my most of the holding share against my dues. They suspend or active my account as per your norms without any phone call or communication. They have never given satisfactory service from their side. Hence i have lost so much money due to sold of my holding share by IIFL.

                      They are liable to compensate us against cheating and sold my holding share and harassments.

                      You are requested to look into the matter.

                      Thanks & regards,

                      Vijay Khemka
                      Jun 13, 2022
                      Complaint marked as Resolved 
                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                      Verified Support
                      May 04, 2022
                      India Infoline Finance [IIFL] Customer Care's response
                      Dear Sir, We have highlighted this to the team and we will get back to you with an update ASAP. You can reach out to us at Ask IIFL chatbot or write to us at [protected]@iifl.com for any concern.

                      ^Sapna
                      Verified Support
                      May 10, 2022
                      India Infoline Finance [IIFL] Customer Care's response
                      Dear Sir, In this regard we have reverted to your registered email id. We request you to check and refer the same. You can reach out to us at Ask IIFL chatbot or write to us at [protected]@iifl.com for any concern.
                      ^Sapna
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        2
                        271290
                        from Gorakhpur, Uttar Pradesh
                        May 1, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Loan harassment

                        Address: InfolinkFin 004 Fulcrum, A-wing, Ground Floor,Sahar Road Next To Hyatt Regency,Andheri East, Mumbai – 400 099

                        Hello sir
                        this is Arun Kumar Singh S/o Mahendra Pratap Singh Add. 164 Vivekanand Puram, Jungle Shikari Urf Khorabar Jungle Chwari Subabazar Khorabar Gorakhpur 273010

                        sir i have applied a loan in Infolinkfin in Dec. 2021
                        after that i have got Approvel of amount 2 lacks
                        after approvel one of the Company employee call me & verified my all doc.

                        after 2 Days . i have recive mail to pay processing...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        D
                        Dattaguru100
                        from Navi Mumbai, Maharashtra
                        Apr 29, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Badlapur Mumbai Maharashtra

                        Date of incident : 09th Apr 2022
                        Executive Name & Contact Number : Sachin Veer [protected] / [protected]
                        Branch : Badlapur Mumbai Maharashtra

                        My self Dattaguru Jadhav, I have a home loan with IIFL. This is to notify that, as I had called to the Sachin Veer on 09th Apr 2022 regarding my concern to inquire about final disbursement. Uncertainly as he was not in presence of mind and wont be able to answer my query, he started abusing me and threaten also without any reason
                        Jun 6, 2022
                        Complaint marked as Resolved 
                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                        Verified Support
                        May 06, 2022
                        India Infoline Finance [IIFL] Customer Care's response
                        Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                        The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                        ^Sapna
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          Chandrujai
                          Apr 28, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          I had taken loan on kreditbee on Nov 2021 I paid all my dues in Feb 2022 itself . But in my cibil data showing amount 2rs overdue . How it is possible I had made my full payment through kreditbee app and my loan also closed . But now it's showing 2rs amount overdue . Kindly look into this concern very seriously or Else I'll move to the consumer court if problem had not been solved by you.
                          My loan no :SL3040724
                          Jun 6, 2022
                          Complaint marked as Resolved 
                          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                          May 05, 2022
                          Updated by Chandrujai
                          I had taken loan on kreditbee on Nov 2021 I paid all my dues in Feb 2022 itself . But in my cibil data showing amount 2rs overdue . How it is possible I had made my full payment through kreditbee app and my loan also closed . But now it's showing 2rs amount overdue . Kindly look into this concern very seriously or Else I'll move to the consumer court if problem had not been solved by you.
                          My loan no :SL3040724
                          Verified Support
                          May 06, 2022
                          India Infoline Finance [IIFL] Customer Care's response
                          Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                          The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                          ^Sapna
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            I am a user of iifl securities. I hold shares of asian tiles and IDFC .
                            Stock broker sold my shares without my consent and asking for money of rs 6000. My client id is LA630311...
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy
                            A
                            ankitshah082
                            from Vadodara, Gujarat
                            Apr 27, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            I am not getting my refund from IIFL

                            Address: Vraj Complex, Ground Floor, opposite Amar Maruti Showroom, Gorwa, Vadodara, Gujarat 390003

                            My self Ankit Shah, my gold loan no is GL 17480802 & GL18860024 which was auctioned in March 2022. I have a message from iifl about refund. I submit my accounts details, documents proof and chancelled cheque on 25/04/2022. But my refund amount of rs. 9167 is still pending. I regularly follow up with IIFL Gorwa branch staff, but there is no satisfying answer till date. Therefore, i request to please help me to refund my post auction amount...
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy
                            A
                            Akshay Khule
                            Apr 27, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: N-11 C-4-20-8 Gajanagan Nagar Cidco, Aurangabad Maharashtra

                            I got a loan message from your side that my loan amount has been transferred to my bank account.
                            Dear IIFL
                            My name is Akshay Khule and my iifl loan account no is SL3400287
                            Are you kidding me or playing a game?
                            If my loan had been deposited in my bank account, then there would have been a message of confirmation that the money has been deposited in my bank, neither even a single rupee of my SBI bank account loan did not come or the money was already deposited in my bank account. Is it that a message has come from the bank's side.
                            Why is it like this, immediately inform me and immediately solve my problem and send money to my bank account.
                            So I am sending a copy of my bank statement and your message to me on WhatsApp and my loan has been activated on IIFL app, I am sending you these three screenshots as proof.
                            1. From the day I got the loan approval to the day my loan got disbursed i.e. today 26 April 2022 my bank statement will show you that I have not received any of your loan amount in my account.
                            2 . Your loan was successfully disburse me message came on my whatsapp.
                            3. My loan activation message on IFFL app.

                            Do not do this to me, I am a small businessman, how will I be able to repay you so much money if I do not get any money from your loan?
                            Apr 27, 2022
                            Complaint marked as Resolved 
                            They resolved my issue very fast, thanks to Iifl Team.
                            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                            Verified Support
                            May 06, 2022
                            India Infoline Finance [IIFL] Customer Care's response
                            Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                            The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                            ^Sapna
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vivek S N
                              Apr 22, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              I never had a late payment in any loan but in my credit report it shows I have late payment in IIFL. I have 99.57% on time payment i have already raised a complaint via email regarding this please update this wrong information from my cibil report. I strongly condemned this action
                              May 29, 2022
                              Complaint marked as Resolved 
                              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 25, 2022
                              India Infoline Finance [IIFL] Customer Care's response
                              Dear Sir,
                              With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
                              https://www.iifl.com/contact-us/home-loan/raise-a-request
                              Team IIFL
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                amitlko
                                from Lucknow, Uttar Pradesh
                                Apr 20, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Hi,
                                I have owe home loan from IIFL in 2019 and submitted all the required documents related to loan and PM subsidy. From 2019 to Feb 2022 I had followed with customer care and tried to visit branch but no body gave me correct answer, every customer care executive only asked to wait for 60days and in branch they do have any information they only transfer responsibility to customer care executive, even no one interested to pick customer call.
                                I have got an email that a couple of days before that says "We do not have received any application form from your side for PM subsidy" and customer care guys tole me that now PM subsidy has been stopped from Govt. side.
                                I'm unable to understand in 2-3yrs no body have response related to this and suddenly saying haven't received application form after multiple followup.
                                Is it good way to work?
                                IIFL is just cheating customer to pay EMI just because they hold property paper.
                                Jun 8, 2022
                                Complaint marked as Resolved 
                                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 25, 2022
                                India Infoline Finance [IIFL] Customer Care's response
                                Dear Sir,
                                With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
                                https://www.iifl.com/contact-us/home-loan/raise-a-request
                                Team IIFL
                                Apr 25, 2022
                                Updated by amitlko
                                Dear Sir,
                                I have mailed and called on customer care multiple times but no body taking customer request seriously.

                                Thanks
                                Verified Support
                                May 06, 2022
                                India Infoline Finance [IIFL] Customer Care's response
                                Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                                The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                                ^Sapna
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Ganesh0080
                                  from Navi Mumbai, Maharashtra
                                  Apr 12, 2022
                                  Report
                                  Copy

                                  Address: STAR RIGHT 4, Plot number 15, Sector 1, 703 - 704, Near Pradeep Sports, Kalamboli, Navi Mumbai

                                  Hi,

                                  My self Latika Mahadev Salunkhe and I m existing customer of IFFL home loan. My account number is 826056.

                                  I have some queries related to my account statement for that I have raised multiple request to IFFL through web and called multiple times to customer care but I have not received any satisfactory response.

                                  So I visited thane mumbai office 2 - 3 times for quick resolution but there also I have not received any response so Please try to understand and do the needful.

                                  I m facing down account statement mismatched issues.

                                  Please reach me on [protected]
                                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit