India Post Complaints & Reviews

From one year i am going to cpw office whenever i go there and tell them my problem they will say me go here and there then, so i am going there where they say i have meet cpw officer who name was rathod he say me i will see so after few days again i go to rathod sir he say me i dnt know anything about this he change his mind then i say everyone room work has done but my have not done why, i say him you have keep my house to black list he say no, then i say only my house work why have not done he say i dnt have time so you can go, so i come to other office and meet other officer who name was venkat narsaiah maturti he was kind but when i say about my complaint he say i will ask to rathod he call him and say he come to his office and start insulting me and saying me i will not do your house work whatever you have to do you can do i will not allow your house work to do, so what kind of officer government people allow them to this pose to to insult common people and show them the power whatever they can do but common people can't do that this kind of government we common people choose for our rights i want my rights and show them the power of common man you that this powerful peoples how they behave with a common people and show them they i request you to take some action to this kind of person who are showing the powers please

I made a money order from bow bazar post office (700012) on 14.9.2017 to sisir das, bazar para, p. O. Guptipara, dist. Hooghly, 712512, vide ref no.[protected], amounting rs.2200/-. Till date the payment has not been made by the indian post. The recipient was in extreme urgency for getting the money. I have virtually lost my faith in sending money through m. O
Pallab k chowdhury,
131, n s c bose road
Kolkata 700040
Mob: [protected]

I spent so much money to get it delivered in germany within 3-4days but its 15days now and yet not delivered. My tracking number is ew[protected]in..
Its bad that if you can’t deliver by the given time whats the need of giving a false hope.
I really really it urgently. It would be really helpful if one can help with this.

Because i already lost my last package from india because of such # system of india post but if i loose this time, it won’t be good.

I am a widow receiver of central govt., railway widow pensioner aged more than 82 years. Inspite of my repeated requests, the postmaster, srirangam head post office, srirangaham, tiruchirappalli 620006 has refused to draw my eligible additional family pension based on age as per railway 's revised pension payment advice no. P/500/tpj/pen /[protected], dt.12.05.2017.

My pension p p o no. [protected] and my pension savings bank account no. [protected].

Please issue suitable instruction to post master, sriorangam head post office, srirangam, tiruchirappalli 620006, t. Nadu state to draw my eligible additional family pension based on age as per rlys. Revision advice as quoted above without further delay.

I am kanchan i have applied atm card in obc bank. Atm card send by bank date is 8/9/2017. I am tracking me speed post no. Aq[protected]in.
It is delivered in shikohabad so. I am asking in post office but postman say your card is not here i dont know government website is wrong or postman is. They dont tell me any information about my card. Mob.[protected]

I booked one article from jekegram post office, thane (Maharashtra) on 23rd august `17
Vide receipt no em[protected]in and it was delivered on jogeshwari (Mumbai) 400102 only on 1.09.17. It is a local transaction and supposed to deliver just next day. The funniest thing is that the concerned jogeshwari post office was just sleeping and washed out their hands telling that the "door was closed”. It is not possible because it is a big office of state bank life insurance!! The article was delivered only after the telephonic talk at gpo[protected] on 1.09.17. The whole matters were written and sent to the cpmg and to all concerned officers for the refund. But i got the mail from the supdt, nsh to contact to the booking post office for the refund. It is ridiculous!! Sir why i should run pillar to post just to get the
Refund when it is a gross postal deficiency!! Call back to consumer dated on 13/9/2017. But same was not picked up.

It is not a small matter sir, and the postal department prefers to keep quite. That`s the reason the people loss faith on them. That`s the reason the people abuse them. That`s the reason the efficiency does not improve. The culprits take opportunity for the lacuna of the system.
Hope your goodself will be kind enough to see that i must get the refund as per the ethical value and the system.
Thanking you with regards.

Dear sir,
My name is satyadev kumar. My sbi debit card dispatched on 22/09/2017 by speed post no. Ex[protected]in.
Our village post office (Ratsar s. O) received my speed post on 28/09/2017. I don't know why post man didn't delivered my sbi debit card to me.
And by writing insufficient address he returned it. I'm confirmed that i gave permanent address while filling sbi account opening from.
So i request you to please resend my sbi debit card.
I'm very disappointed at my village post office services.
I hope you will help me.
Thank you,

Address
Ratsar kalan, vill post ratsar kalan, distt. Ballia. Uttar pradesh 277123 mob [protected]
[protected]@gmail.com

Acknowledgment number : [protected]
Name : neha motwani
Category : individual
Status :
Your pan card has been dispatched on 14-aug-2017 by registered/speed post* vide airway bill no. Ea[protected]i, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 24-aug-2017.

* emxxxxxxxxx represents airway bill number for speed post & rmxxxxxxxxx represents airway bill number for registered post.

Permanent account number (Pan) : dzlpm3233c

Sir/madam
My name is sudhir gupta 1852 housing board colony sector 9 ambala city. Today on dtd 3-10-17 i received speed post parcel from head post office ambala city em[protected]in dispatched on dtd 27-9-17. At 11.00 am i call to postman named mr. Bhatia (Postman of our area) that any parcel has come today he replied yes come and collect from post office i will not deliver at your address so i collect from post office because that was very important parcel for me when i send my office person to receive parcel then that parcel was not in good condition and also open from upside then postman said its not my responsibility take it otherwise i will not give this parcel to you... I had no alternate and my office boy signed and take parcel when we count things in parcel then some products was short i. E 2 cctv camra worth rs 3980 and 5 be soft worth rs 2490 when i complaint of short receiveing then he refused to listen anything and told me to come post office and complaint to our senior officer mr. G k dhiman then i went to post office and meet mr dhiman and request to take action but he clearly refused to do anything in between i call mr bhatia to help me to solve this problem and tell trouth that you have given open parcel but he misbehave with me and clearly said i had given your boy packed parcel not opened parcel do whatever you want to do then i got angry with him also but no body was ready to help me there. They all were togather... Kindly take action against mr bhatia he always not delivered parcel at my address... Every time i received parcel from post office by sending my office person and also misbehave with me.. Take action or i will submit this complaint to rti.

Sudhir gupta
[protected]
Ambala

Sir/madam,
I am a widow reciever of family pension aged 85 above have tired more than 4 times to register my name for account number in main post office but the persons employed did not co-ordinate properly with me.. Am also unbale to get my pension because i dont have an account number in post office.. I recieve my pension from anand nagar post office branch city jabalpur madhya pradesh pin code 482004.. Please instructt anand nagar branch post office to co-ordinate me for registering my saving account in the post office so that i can recieve my pension in my account number or else i can recieve it in cash till my saving account i created..

My normal adani gas bill come at average of 300-800 rs. But they send me more then 4200rs in may - 17 bill. I raised complaint to there customers care and they even understand and believe that something is wrong with my bill but didn't resolve my problem and my due date was passed now they send me new invoice with penalties.
I have all prof, lots of emails which clearly mentioned that was adani gas own problem and they changed and reduce bill around 2800 rs. After my due date.
Now in latest invoice they send me more amount then they send me in email.
Given me threats of my connection cut and more penalties despite they know everything and they replied me email different amount.
I am from ahmedabad. If you require i can give you all prof and email conversations which clearly suggests that adani made me fraud and now given threats of connection cut and more penalties. They given me last day of 10-10-17.
Please government of india help me.

To,
Government of india

Thanks for leading our nation in the path of growth and prosperity.

There are many parts in which we are not improving in our country. The below are complaints in regards to the judicial systems in india which most of the people in the country is facing which needs to be revolutionised so as to bring transparency, accountability and removing of corruption:-

1. We need to remove corruption which is taken by stating from traffic police to the top officials at police station. For everything they want to get bribed in india. Most of the police are corrupt in india. They literally mug people. First they ask any new person around that place, that where are you from? And then they put you in a police van without listening to you, even the van driver thinks himself as a high cop and tries to push you in and locks the van from outside. Then no matter what you say they will empty your pockets. They will make a story of murder and so, and indirectly threaten you of cases. They use a big police van for this and you can imagine their appetite. There is a saying in the movie yeshwant, "police ki naukri karne se pehle pata nahi tha, kitni tankhwa milti he?" police is a person here who is given a licence for becoming a gunda. I know that somebody is not going to take action because that somebody is also a part of this unreliable system. But my message will be read by people and they will think and these police will just become like a disease to society. They are the creators of criminals out of common man by helping the guilty and the wrong people. We are suffering because the police always helped the wrong people who bribed them.

2. The judiciary is the only institution in the country which remains totally unaccountable.in order to provide for their independence, the constitution made judges of the superior courts immune from removal except by impeachment which needs to be stopped. Various high courts have framed rules to make themselves virtually immune from the right to information act. There can be no accountability with the threat of contempt looming over people. Many bogus court claims can be filled with the courts and there is no checking for any authenticity to check for proper documents. Are the judges only interested in giving dates and helping the one who bribes them? Same is happening for police fir/cases. A false case can be filled with police just by bribing the police officials. This country can not be changed like this. The corruption and infidelity is in the blood and dna of judicial, police, and maximum government officials.

Indian govt and judiciary are nothing but chains of corruption. The problem here is not of some black sheep, but that of institutionalized corruption. Some of the most corrupt and incompetent people are holding the highest positions. One pillar of democracy i. E. Judicial system, has totally collapsed.

India sucks when it comes to law and order. Every single policeman takes bribe. Cops in india are stupid and uneducated (Of course they give bribe and get entry in govt job). Government does not care about citizens health and life.

Expose these corrupt swines on, who has made india as one of worst country even worse than zimbabwe or congo. Govt. Of india needs to revolutionize entire judicial system bringing digitalisation, transparency and accountability for stopping all these.

Hope my mail will remind you all about the kind of problems every citizens are facing and hoping that the govt. Of india will take necessary steps for stopping all these from our society.

Today i have found an interesting article on how to why customer service sucks in india. Hope the govt. Of india will take necessary steps in this regards.

Link:- http://www.thehindubusinessline.com/catalyst/why-customer-service-sucks-in-india...⇄

"why customer service sucks in india?

But don’t lose heart, here are ways to attack the problem.

To put it bluntly, customer service in india is a joke. I started akosha when i had a problem with airtel in 2010 and could not find a solution. Over time we have come to think more deeply about how india’s customer service levels can be improved. Customer service is an unsexy topic. It involves human intervention, is a thankless job and has little revenue generation potential. You get very little recognition even when the job is well done. There’s little innovative thought going into it and any market practice that is adored (Like apple, amex, zappos or amazon) is quickly dismissed because of different unit economics and dynamics.

Most indian cxos know that customer service plays a large role in building brands but usually don’t care because a) they can get away with it because the laws are so weak; or b) it does not affect their brand today (Usually they have the next sucker they can sell stuff to).

A lot of people think that public naming and shaming on social media has changed this. But it is not true on the ground. A repeated brand behaviour is to ask you to “dm us your phone number” and then nothing really concrete happens. The brand’s intention is not to resolve but make sure that you don’t go berserk on social media.

Long-term solutions

I think there are three ways of attacking this problem, namely, through public policy, effective implementation of consumer rights, data and analytics (Transparency). Let’s take them one at a time.

Public policy: in india there aren’t enough regulations to protect the customer in various situations. Customers in india don’t have any lobbying power. (There are a few people who do take it up, but by and large there is no one with the intellectual and activist firepower who can make a difference on the ground.) this has clearly led to various practices that companies get away with in various sectors, as seen in the case o[censored]lips in the insurance sector, and wrong practices by builders in real estate sector. For example, had the competition commission not intervened on the grounds of abuse of power in the dlf case, real estate consumers would have had to wait till such time as the real estate bill came into force (Hardly a consolation to someone with his/her life savings stuck). Also, we don’t have anything similar to a mass-claims action which would make it easier for consumers to come together and put enough pressure on the company (Even if it takes a few years for the courts to decide). Maybe, over the next few years, a consumer-oriented lobby might emerge and might help us with stronger policies.

Effective implementation of consumer rights: like a lot of things in india, if consumer justice was fair and swift, it would have solved half the problem. Today, it can take up to one year to get a district consumer forum to give a decision on a consumer case. One year is just not good enough for most consumers. On top of the delay, the law is interpreted in unfriendly ways for the customer.

For example, the law says that a customer can file a complaint either where the company’s office is orwhere the cause of action arose (I. E. Where the transaction happened). If you go to the consumer forum today, you’ll find that the court refuses to accept the complaint unless you fulfil the first criterion. Consumer forums refuse to admit complaints against telecom companies due to a supreme court judgment (Which is flawed even as per the department of telecom).

Transparency through data and analytics: the third problem is that consumers and brands’ senior management have no clue whether a particular brand’s customer service is actually good or not. Anecdotal evidence o[censored]nhappy customers abounds for each and every company that it is difficult to really know if any of them are any better than the others. Go to google.com and search for “ complaints” and you will find that every brand has complaints.

Once in a while, there is some public consensus about a company’s outstanding customer service, but this is rare. Usually, in a given room, you can find people complaining about airtel, vodafone, idea and reliance at the same time. I believe that if there was sufficient data about each company in the open domain about how good they are at customer service, it would lead to a) brands using benchmarking data to push their executives to deliver better service and drive their call-centre partners; b) customers voting with their feet and choosing brands which are statistically more likely to provide better service.

For example, if data like “complaints per 1, 000 customers”, “complaints regarding network data”, “average time to resolution across brands”, “complaints by product/service type” is made available, it would lead everyone to make better decisions. A simple and easy-to-understand industry benchmarking index.

To improve customer experience in india, we need to work on all the three things together — public policy, legal mechanisms and data and analytics.in the absence of these three, our country will continue to suffer with low levels of customer experience.

(Vitamin c is a weekly dose of consumer empowerment)

Ankur singla is ceo and founder, akosha.com"

Hope the govt of india will take necessary steps in this regards.

ஈரோடு மாவட்டம் அந்தியூர் தாலுக்கா பட்லூர் கிராமம் அஞ்சலகத்தில் அஞ்சல் வழியாக வந்த ஆதார் அட்டை ஒலகடம் அஞ்சலகத்தில் ௧டந்த 1/7/2017அன்று வந்ததை மிக தாமதமாக 25/9/2017அன்று கவரை கிழித்த போஸ்ட் மாஸ்டார் மண்ணாதகவுண்டர் எனது குடும்ப ஆவணங்களை திருடும் நோக்கில் நகல் எடுத்துள்ளார் கண்காணிப்பாளரிடம் கடந்த10/5/2016 அன்று புகார் அளித்தும் நடவடிக்கை எடுக்கவில்லை எனவே நடவடிக்கை எடுக்குமாறு கேட்டுக்கொள்கிறேன் சிவலிங்கம் ஈரோடு அந்தியூர் பட்லூர் கெம்மியம்பட்டி [protected]

A letter was booked from basundra so on 16.09.2017 under consignment no. Eo[protected]in for baldev raj, villiage rawal gadrian po mokhey, gurdaspur 143521 has not been delivered as yet. Tracking shows that the item is delivered to nodal delivery office amritsar so. Please send it to gurdaspur po with code no.143521 and be delivered to baldev raj m [protected]

I have invested a sum of rs 15, 00, 000 in scsc scheme in my wife, s name which is the maximum limit allowed and the interest is directly credited to our joint sb account by the dept. I also invested rs 9, 00, 000 in scsc scheme and the interest also credited to our joint sb account. Now i invested another rs 6, 00, 000 in the same scheme which is under permissible limit. I also gave instruction to the dept that interest like other investments should be credited to our joint sb account. Now the dept official says that computer is not accepting it and advised me to open a seperat sb account. I am surprised to know this. Because all the deposites are under the limit. Then why my latest investment, s interest cannot be credited to our sb account. Kindly guide me regarding this matter.

Dear sir a product which has to deliver within 10 to 15 days has now taking 22 days and still no updates. It was booked on 7th september 2017. Its weight around 5kg. Every time when i call customer care i have been told to wait for next day. But i don't get any beneficiary information from them. My consignment number is ck[protected]in. Please track my consignment. My address is

Bonzar brahma
S/o rohan chandra brahma
Mission road down town ward no 3
Po barpeta road dist barpeta
State assam
Pin 781315
Contact no: [protected].

Sir,

This to inform you that your speed post service so delay to delivered. I ananta kr. Roy sending the family cloths (Durga puja purpose) for speed post on 18.09.2017 at cooch behar (Pin-736101) from gpo kolkata, but did not received till date on 28.09.2017 (11 days over). This is my family reaction to me is very bad. I am very sorry to say that what am i doing now?
Speed post track no. Is attached

Ananta kr. Roy, kolkata-9.

Nehu university, shillong marksheet (Name:-bidyut bikash buragohain) through speed post parcel no. Ee[protected]in not yet delivered at st. John college dimapur -797112, its going to be 4 days now in dimapur. Reached dimapur on 25th september, 2017. Please do something, my number-[protected]. Educational documents are very important. Its about my career. I visited the concerned post office, but they forward it to a different one. On visiting that, its closed. Like that, i did twice, please help.

My name is kishan pandey and my post office name saidpur ghazipur pincod-233304
And i send to ahemdabad vatva -382440 to kameshwar j pathak and
My receiving summited to 15/03/2017 and
Receving number - eu[protected]in and wt-350grams
And when i know that my article is delay thats i creat a complain
And complain number is-[protected]
And most respect sir please discover my article