India Post Complaints & Reviews

Dear sir,
We are ecommerce based firm based at hyderabad. We send our orders to the customers through out india and we prefer india post as it is the largest courier network.
We daily use nizampet postal branch pin code 500090 to book our orders. But since 3 days because of server issues at that branch they suggested to approach nearest branch for parcel bookings.
Then we went to pragathi nagar (Pin code 500090) for booking. They rejected by saying that they don't handle over loaded items. Our goods ar of 3.5 kg each. Is there any rule that india post will not handle such weight??
Then we went to jntu post office branch pin code 500085. We were at branch arround 12.45pm. They gave the reason that they don't accept the parcel service after 12.30. Strange.. Any such timings limitation in india post.
Mr. Modi wants every govt organization should work hard to service people. But these lazy employees creating problems for consumers like above mentioned.
Being india's largest network indian post office is not approachable and usable because of it's worst services.
Please take action against those branches and create better customer experience

Regards
Naveen vishwanatham
[protected]

I visited post office at subashnagar jammu for registered post letter at 3:00pm but they refused the same on the pretext that they accept letter for registered post only up to 2:30pm on daily basis. When i insisted that timing for regd post is 4:00pm they asked me to go to head post office for that. I want to know about the timing of p. O located in cities like that at subashnagar jammu ant if it is 4pm then action should be taken for denial...

Request to shipment status update
We hv send 5 july one shipping
Shipment id is cg[protected] give me update about my shipment
Send details
Wms ecoomerce
117 golden point reing road 395002
And receiver information phono:[protected], [protected]
Email id :[protected]@gmail.com
Mr dheeraj pandey
Pandey tola purani bastimaihar
Dis satna pincode 485771 mp
Phone no:[protected]

Sir i am vishalpreet p/o canal colony distt ferozepur asi bht dukhi hoye pye a postman te staff vlo meri 3 urgent post ehna ne bina delever kite e vapis bheji jande ne postman aunda nai te staff by hand v letter nai dinde daso asi ki kriye na letter ghr pahuchdi a je len jaiye te dinde nai faso eh post service bnai khde lai a je dukhi krna ta hun daso asi kinde kol jaiye meri o letter 3 vr mofldti ena jo ki manu bht jruri tuhada ehsan hoyega o letter je manu dedo ta ni ta post offices nu tale lake ghr sojo

It has been more than 3 days since the bag was despatched from lucknow sp hub to thrissur nsg. But there has been no update on the article tracking system since then. Does this mean that the article has not reached the next hub or has lost in transition? Please look into the matter and update the tracking system so that the article can be tracked. Item no is ez[protected]in.

Sir
My self karan goel resident of 583/4 dhobi ghat near nabha gate old anaj mandi, patiala mb-[protected]
Our area postman mr ram lal is not working properly, he always drop letters outside the house in water or in neighbourhood, i found adhar card of my son in water.
As i comlaint to mr ram lal, he argue with me & guve me thrthen he dont deliver the letter in future
Kindly look into the matter
Its not good for the imige of dept

Regards
Karan goel
[protected]

Ref no EA[protected]IN, was not delivered at address mention on it. On system it come to light consignment delivered on 27 Jun but in real it was collected in person on 09 Jul after getting call from one stranger only.
IRRESPONSIBILITY SHOWN BY DUTY POSTMAN IS NOT ACCEPTED. ON ASKING PERSONALLY REGARDING THE LETTER, his reply was unjustified" saying you may not be at home".Does it allow him to throw the letter at any other door?? UNNECESSARY...

My Postal Life Insurance Policy is matured by April 2017. Policy No: KL-93283-CS. Customer ID: 61249022. I have submitted all the relevant documents before the Superintendent of Post Offices, (PLI Section) Palakkad HO (PO Code : CC[protected].Request ID : PSMAC[protected]. Request Date: 22/04/2017. Even after an elapse of more than Two and half months I am not received my maturity claim. Last Day I made an enquiry with your office. The reply was really shocked. They informed that as my Policy is under Salary deduction Scheme it is not so easy for a Person to get the maturity Claim. I am also asked to remit some money as Service charge. But I am not received any written reply from any of your office what will be the amount to be remitted till I made the enquiry. This is the very first time that a Govt. Department asked Service charge for closing an account. If any such charge is required, your office can deduct that money from my maturity amount and refund the balance amount. Instead it was a Poor Indian citizens duty to beg before the offcials to get back the money he remitted for an insurance policy from his hard earned income. I therefore hope that I will get at least the bank interest for my maturity amount after the maturity date. Actually it is a warning to Persons who took Postal Life insurance under Salary Deduction scheme. I am therefore request you take immediate action to get back my maturity amount after deducting any kind of Charges, Service charges etc. Mobile [protected]

Hi,

My name is Naresh Yadav Chukka applied for a new passport for my two-year-old kid(Naksh Chukka) and this suppose to reach me by July 2, 2017, as per the tracking information available in your system. I don't know where things went wrong but still waiting for my stuff to reach me. Please find the tracking number for your reference (PP[protected]IN). In case, if there is a confusion over delivery address please do reach me on my number[protected] also find the simplified address with landmark below.

Regards,
Naresh Yadav Chukka,
Street 2, BOB Colony, Gandhi Nagar, Hyderabad.
(LAnd mark- Devi chowk road, House opposite to Ration Dealer shop)

Dear sir, i have a sukanya samridhi account[protected] at india post at new market jaigaon, post jaigaon, dist alipurduar (West bengal). The said post office has not been online as per post master of jaigaon post office. I have been transferred to nabha punjab so i could not continuing the premium of the account. The post master of the jaigaon post office is not answering satisfactorily. And avoiding to give answer. He always said "this post office is not still online".

Please help

My contact number is [protected]

Dear sir/madam,
I have booked a consignment by speed post to get delivered at the following address
Shahvez
G-202
2nd floor, parsavnath prestige
Plot-002, sector 93a,
Noida-201301
Up

The consignment number is eu[protected]in which was booked on 1st july’2017 at 12:53 from aliganj s. O. Lucknow. I have tracked the consignment it is showing received at maharishi s. O. Noida and also showing status as item delivered. So far the consignment has not been delivered to the correct address. Sir this consignment is very important to me. Please help me out of this problem and make the consignment delivery asap at my given address. Please do it fast.
Request you to please do the needful.

I mailed a letter in the registered mail on June 06, 2017 from brampton, Ontario Canada with the tracking # RN[protected]CA and should had delivered in Jalandhar, Punjab within 7-10 day.Unfortunately it has not been delivered yet. I tried to call the India post with the numbers provided on this site, nobody answered. please let me know when can I expect it as one month is over.

Please find the details of the complaint in the parcel counter for sending articles abroad in Adyar chennai 600020 post office.
1. No adequate space inside for customers
2. Only one chair which cannot permit seating of several people. Four forms have to be filled in with the same data like imposition and without seating facility it is difficult to fill up the forms.
3. Many of the customers are senior citizens who send eatables to their children abroad and their plight is bad
4. Some times the stock of packing material in post office runs out and the customers are told to go out, buy and bring their own packing boxes leading to lot of inconvenience.
5. The strapping machine many times does not have the strap, clips or under breakdown
6. After packing and weighing, the payment has to be made in a counter which is another building. Customers have to go to the other building, pay the amount, get the receipt and get back to the packing section to handover the receipt. Some times access to the counter section building is blocked by parked vehicles, broken up flooring. Would be more difficult in rain condition.
7. Customers have to stand in two queues - One in the packing section and one in the payment counter
8. There is only one person manning the station (who distributes the filling up forms, does visual checking of the material to be packed, does the packing, does the weighing, makes entry into the computer system, gets the payment receipt and stores the packets) which leads to lot of delay in serving the customer.

My letter was booked from hongkong on 20.5.2017 but till date not delivered. my docket number is rc[protected]hk it is showing as kolkata foreign lcao office on 24.06.2017. it should come within 15-20 days. it is already 47 days passed. tracking it seems like it never reached the post office. kindly look into the matter and do the needful. very very important documents are there. please treat the matter as most urgent.

A speed post article was sent from MUMBAI on June 22with TRACKING ID EM[protected]IN, and whenever I track all I see is "SENT TO IMPHAL NSH from Kolkata" from 23rd June and it's been more than 12days since I haven't got any update. WHAT'S WRONG? THE PARCEL WAS SUPPOSED TO BE DELIVERED with 3-4 days.Please do the needful.And plus wasn't SpeedPost supposed to be serviced by air??

Respected,
Sir/mam,

My name is Manjur Alam, the Delhi CEODEL has sent me my voter id card by Speer Post but i am not received my voter card at my house, The ED is (). where should i go to receive the voter card please inform me.
It was sent me to from Speed Post on 24/06/2017 From Indraspastha H. O., my contact no. and can help me please if your are know this process

I have done vpp parcel through India post to jaisingpur from sangli and my parcel is received to my customer safely and she had given the money but I have not received it yet . It has been nearly 20 days and whenever I track it always shows current status in sambhajipur b.o.
I kindly request you to check and inform me as soon as possible.Thank you

Tracking no- CM[protected]IN

My son aadhaar card not dalivary please action the post office master and dalivary boy

On 31 st may a parcel from India ( chennai ) was sent to bahrain and we still havenot received the parcel in Bahrain

It was sent through India post registered parcel and they still haven't given the status. Its almost more than a month.

Request the India post department to take necessary action on this issue

Details
Trackinv no CT[protected]IN
Complaint number [protected]

Hi,

I hereby have attached a screen-shot of the tracking status of the parcel.
It hasn't been delivered yet.
The tracking status shows that the item was returned from Kolkata foreign Parcel to INBOMC India and the retention reason is given as other. The parcel contains a toy set. If any discrepancy or customs duty is to be paid i should have been contacted before retaining the parcel or they should have contacted me so that i could do the needful from my end to clear up any issues if there.
I am still waiting for it to show up.
How do i go about it?

Help please.

Thank u

Anamitra