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India Post
Ministry of Communications & Information Technology
Customer satisfaction rating: 20%
5888
COMPLAINTS
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India Post Customer Care

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2532
down
1129

Phone:
Phone:
up
1243
down
523

Mobile:
Mobile:
up
563
down
290

Fax:
Fax:
+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
20%
Complaints
5888
Pending
0
Resolved
1181
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

India Post Complaints & Reviews

Sort by:
B
Jan 9, 2021
Kolkata, West Bengal
My consignment no. is EW[protected]IN. It reached at Kolkata NSH on the early morning of 8th of January, but it hasn't left...
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J
Jan 8, 2021
Tracking id RU[protected]IN registered post booked from NAINI SO on 14/12/20, last tracking updated on 22/12/20 at Daltonganj collage SO but it was not delivered on address nor it returned. kindly update the status of letter.

contact no. [protected]
Registered post not delivered from naini to daltonganj

Complaint Status


[Jan 08, 2021] India Post customer support has been notified about the posted complaint.

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    D
    Jan 8, 2021
    Jan 6, 2021
    Delhi, Delhi
    I had received a parcel CK[protected]IN (a framed photo) with completely broken pieces. It was well wrapped with multi layered...
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    [Resolved]

    P
    Jan 6, 2021
    Jan 6, 2021
    Delhi, Delhi
    The status as of January 06 2020 09:00 am. The tracking status shows that the item delivery has been confirmed. But the recipient never got the package. There was a phone number of recipient provided on the label & yet nobody received a call.
    Item delivery confirmed and the item is not delivered
    Complaint marked as Resolved Jan 7, 2021

    Complaint Status


    [Jan 07, 2021] India Post customer support has been notified about the posted complaint.
    Updated by parul_bajaj Jan 06, 2021 The status as of January 06 2021 09:00 am. The tracking status shows that the item delivery has been confirmed. But the recipient never got the package. There was a phone number of recipient provided on the label & yet nobody received a call.

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      P
      Jan 6, 2021
      Delhi, Delhi
      I have not received my registered letter yet, It was last updated on 13th dec dispatched from KOL AP TMO no other updates. my consigmnent no is RM[protected]IN.

      Complaint Status


      [Jan 06, 2021] India Post customer support has been notified about the posted complaint.

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        M
        Jan 6, 2021
        Delhi, Delhi
        Article No RT[protected]N has been delivered by Chandrasekar (Beat No.B1) at 16:27:09 on[protected].
        Sender: Dr Babu Markose Abraham[protected], KK Nagar, Trichy)
        To: Inspector of Police, Airport Police station, Trichirapalli-620007.
        I have not received Ack. Card till today Addressee is just one km from my residence while District Collector, Commissioner of Police, Corporation Commissioner and Deputy Commissioner, Corporation have all received their letters and I got Ack Cards next day[protected] itself.
        Kindly enquire and let me know why of all people police are so indifferent to public service.
        Thank you for your service!

        Complaint Status


        [Jan 06, 2021] India Post customer support has been notified about the posted complaint.

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          H
          Jan 20, 2021
          Jan 6, 2021
          Delhi, Delhi
          I sent a parcel via speed post on 15th December, 2020 and it has still not reached the destination.
          Tracking ID: EM[protected]INbr...
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          H
          Jan 6, 2021
          Delhi, Delhi
          I sent a parcel via India speed post on 15th December, 2020 and it has still not reached the destination.
          Tracking...
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          T
          Jan 5, 2021
          Hello,
          finally the parcel I’ve sent to India got dispatched and was about to reach its destination. Then the addressee...
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          M
          Jan 7, 2021
          Jan 5, 2021
          My parcel has been dispatched from NEW DELHI RS TMO on 29th Dec, 2020 and it should reach me by now but THE TRACKING HAS NOT...
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          F
          Jan 5, 2021
          Track number...
          CE[protected]SA

          Sent parcel from Saudi arab to siwan bihar

          Status: Custom hold
          Please calrify

          Thanks
          Check status

          Complaint Status


          [Jan 06, 2021] India Post customer support has been notified about the posted complaint.

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            F
            Jan 5, 2021
            CE[protected]SA

            Showing Custom hold what does it mean?

            Complaint Status


            [Jan 05, 2021] India Post customer support has been notified about the posted complaint.

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              T
              Jan 5, 2021
              Delhi, Delhi
              I have sent a parcel from Aligarh to Imphal on 29/12/2020 which is stuck in KOL AP TMO since 02/01/2021. Its speed post and its already been 8 days and there are no updates on its website. Tracking id is EU[protected]IN

              Complaint Status


              [Jan 05, 2021] India Post customer support has been notified about the posted complaint.

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                S
                Jan 4, 2021
                Powai, Maharashtra
                I had ordered cooling fan for my laptop in amazon usa on december 2020... my order is cleared at mumbai customs office . in chennai they hold my parcel order... pls look forwad my quiers... i submitte my order proff
                Customs hold my amazon order

                Complaint Status


                [Jan 05, 2021] India Post customer support has been notified about the posted complaint.

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                  I have send my parcel from Lonavala (Maharashtra) to Pynursla(Meghalaya) and it's showing that they have received and dispatched...
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                  I shipped via USPS on October 23, 2020...my package reached INDIRA GANDHI INTL, DELHI, INdia and was never delivered to the destination.
                  Never delivered

                  Complaint Status


                  [Jan 04, 2021] India Post customer support has been notified about the posted complaint.

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                    [Resolved]

                    S
                    Jan 5, 2021
                    Jan 1, 2021
                    It has been more than 3 days since the bag was dispatched from Delhi Rs TMO to DELHI EMS SPEED POST CENTRE. But there has been no update on the article tracking system since then. Does this mean that the article has not reached the next hub or has lost in transition? Please look into the matter and update the tracking system so that the article can be tracked. Item No is ER[protected]IN
                    Complaint marked as Resolved Jan 5, 2021
                    This is resolved now. Item tracking was updated. Thanks

                    Complaint Status


                    [Jan 01, 2021] India Post customer support has been notified about the posted complaint.
                    This is resolved now. thanks

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                      B
                      Dec 31, 2020
                      Consignment sent to Australia on 1st Dec, tracking number - RL[protected]IN still not delivered. This is a very important document hence trusted India post. Even after 30 days it is still not arrived and no proper response from India post on complaints.

                      Complaint Status


                      [Dec 31, 2020] India Post customer support has been notified about the posted complaint.

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                        D
                        Dec 30, 2020
                        I had an international order which was to be delivered to my address but it has been not delivered to me.But the site says it has been delivered.What can I do next?

                        Complaint Status


                        [Dec 30, 2020] India Post customer support has been notified about the posted complaint.

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                          B
                          Dec 30, 2020
                          Delhi, Delhi
                          Hi,
                          This is to inform you that i have been running to open a saving account in Post office -manceswar and chandrasekharpur...
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