India Post
Ministry of Communications & Information Technology
Customer satisfaction rating: 18%
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6949
COMPLAINTS
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India Post Customer Care

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2605
down
1160

Phone:
Phone:
up
1283
down
546

Mobile:
Mobile:
up
581
down
300

Fax:
Fax:
+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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18%
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India Post Complaints & Reviews

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On 21/8/2022 I had sent a parcel from Main branch of Indian post office sector 2
BOKAROO STEEL CITY my parcel has...
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Respected sir
My document verification was sent from post office BSEH SO pin 127021

From
Board of School Education Bhiwani Haryana
To

The Director of . Elementary education Khailpara Guwahati assam
pincod 781019

And my tracking consignment number
RH[protected]IN
latter was sent on 5 aug 2021
but i am unable to find its location from last 20 days
its a. Registered latter and my all original document are in it
so resolve my problem as possible as
Aug 27, 2021

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    Maximum waiting for days last time is wait fast Delivery
    Aug 27, 2021

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      A parcel has been sent to me from Punjab to Aizawl on 16th of August. The last update as per the tracking in India post site is 22.d August, 2021 which states it was dispatched from Silchar TMO. Given that Silchar-Aizawl takes roughly half a day on private vehicles, Speed post is taking more than 5 days for my parcel to reach me. I have contacted the head office but they too dont have much of an idea. My tracking id is CP[protected]IN. Please look in to my problem as my parcel has important stuff that is needed asap.
      Aug 27, 2021

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        A parcel has been sent to me from Punjab to Aizawl on 16th of August. The last update as per the tracking in India post site is 22.d August, 2021 which states it was dispatched from Silchar TMO. Given that Silchar-Aizawl takes roughly half a day on private vehicles, Speed post is taking more than 5 days for my parcel to reach me. I have contacted the head office but they too dont have much of an idea. My tracking id is CP[protected]IN. Please look in to my problem as my parcel has important stuff that is needed asap.
        Aug 27, 2021

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          My consignment (AW[protected]IN) was dispatched from IGBI AP TMO on 22/08/2021 at 20:36:45. However, even after 5 days, there...
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          Dear Sir/Ma'am

          I have a parcel coming from United States via USPS with tracking number UE[protected]US.

          The status on their website says "Your item departed a transfer airport in INDIRA GANDHI INTL, DELHI, INDIA on August 8, 2021 at 9:54 am. The item is currently in transit to the destination."

          It has been about 20 days and the parcel hasn't come to me neither I have received any updates.

          Your help will be much appreciated. Thanks
          Aug 27, 2021

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            I have sent a mail on 14 August to India and was dispatched on 14 to India, but as per the customer service of PostNL(Netherlands...
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            Sir, mera parsal 900056- article no (EE[protected]in) dated15/8/2021ko received hua hai h apke hq m plzz aap us parsal ko es...
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            My Parcel item no CM[protected]IN sent from Panaji, Goa on 09/08/2021 to Guwahati, is not delivered till date. Last update was item dispatched from Kolkata RMS Mails TMO on 13/08/2021. After 13/08/2021, there is no update where the parcel is. Kindly look into the issue.
            Aug 26, 2021

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              I had placed an order with an online merchant for Rajasthan which dispatched the item through speed post with tracking id...
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              I booked my consignment on 06/08/21 and the item haven’t been received till date.
              It’s showing office location:...
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              Sir My docket no EU[protected]IN desp on 31 Jul 2021. Its not delivered. Tracking show item last update on 10 Aug 2021 on NSH 1 CBPO. Please deliver my courier. delivery address is Anand Parbat Military Station, East patel nagar, Delhi, New Delhi 110008
              Aug 26, 2021

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                I have booked an percel from MSRIT po, Bengaluru with consignment no CK... IN
                On 04/08/2021 and it supposed to reach...
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                Item shipped on 9th of Aug & on 18th Aug it has reached Air LGBI AP TMO since then no update, Guwahati to Imphal is hardly 55 mins via flight, fail to understand the work ethics of India post, every govt dept is working, and they are undue advantage of COVID sit & not opening the bags . Anything can be emergency whether letter or anythngn
                Aug 26, 2021

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                  Sir,

                  My item no. CK[protected]IN was booked at Indiranagar, Bengaluru on 10/08/2021. As per informed to me,...
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                  ATM card not delivery by speed post 19/07/2021 despatch date 1 month 6 day ago in despatch atm card not delivery
                  Aug 25, 2021

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                    I didn't receive the parcel for consignment id - ED[protected]IN
                    Status showing as Item Delivery Confirmed
                    Delivery Confirmed On 25/08/2021 13:37:26

                    where is the parcel now? why this false status?
                    Aug 25, 2021

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                      My courier tracking is showing dispatched from 'Ghaziabad Ma RMS TMO' on 13th aug 2021. The destination pincode is of noida...
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                      I had been sent a parcel bearing consignment number EN[protected] from Hyberabad to my state Manipur but after being dispatched from Air LGBI AP TMO on 7/8/2021 it hasn't shown and updates and I haven't received my parcel till now.

                      Kindly resolve this problem . It's very important parcel.
                      Aug 25, 2021

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