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India Post Complaints & Reviews

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Updated: Apr 18, 2026
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J
Jiyeso Manyu
Jul 26, 2023
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My parcel was booked from Vadgoan Budruk S. O on 21/06/2023 . It was supposed to reach by 19/07/2023 but the last update was Item dispatched from Kolkata RMS Mail TMO on 30/06/2023 morning and no updates after that.
I would like to know what is the current status and when the item will be delivered.
Its is very important parcel I need this parcel urgently. please inform me about the status. my contact no [protected] . please do it fast.
Thank you
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    S
    S.Ghosh.Amp
    Jul 24, 2023
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    Delivered damaged package and product

    Address: Amarpur, Gomati, Tripura, pin - 799101

    I despatched two shipments, each containing two fabric materials, to west bengal and bihar on july 13, 2023,  using speed post, and they arrived at their destinations in west bengal after 12 days. One fabric material was missing from the package that was delivered to the recipient, and another was damaged. He received the package only for the purpose of providing me with proof, called me right away to further discuss the situation, and...
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    V
    vizgauss
    from Guwahati, Assam
    Jul 24, 2023
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    Subject: Received empty package without item

    To whom it may concern,

    I ordered an action figure with the Product Description “ Dc Multiverse: The Dark Knight Rises: Gold Label Series Action Figure: Bane (Trench Coat)” from the website Forbidden Planet, Tilbury UK.

    The item arrived by Royal Mail through India Post having the following details:

    Order No.: 53317274
    UID: 51121782
    Dispatch Date: 14/07/23
    Recipient details: Vishal Goswami, Guwahati, Assam.

    The package was empty upon arrival and the item of question was not inside. Request India Post to look into the matter and track it when it was stolen during transit.
    India Post customer support has been notified about the posted complaint.
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      R
      rameesh agarwal
      Jul 23, 2023
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      Complaint again
      India Post
      Mumbai

      Subject
      Speed Post article
      EN[protected]IN
      Not visible on status still after 3 days.

      Grievance stands as follows

      We attach here with a PDF file consisting two screenshots.
      One is showing your acknowledgement receipt of speed post article submitted to your Nariman point post office yesterday.
      Another screenshot is showing the status of this article as on today.
      Still after 3 days, it failed to show the genuine status of our submitted Speed Post article. Why?
      Where the article has gone?
      Why it is not visible on status?
      It is the result of deficiency and negligence on the part of India Post.
      Why they call it speed post and why they charge four times more than normal post if this is the speed our articles are handled with.

      We have to mention in this reference
      That this is not the first time we are facing this issue from the Nariman point post office.
      It had occurred twice earlier too, where we had submitted our Speed Post articles but on the status, nothing was visible.wby?
      They do not reply when we send email to them to clarify such way of working.
      When the complain is lodged, to regulatory authorities then only they wake up and reply with fake excuse only, stating it was a technical system error. Every time?
      Our last article speed post submitted to Nariman point post office was delivered after 12 days. This is the efficiency of India Post and we suffer.
      They got to refund back all the amount with compensation if the fail to deliver quickly the speed post article.
      RK Agarwal
      RK Agrawal
      Attached as above
      India Post customer support has been notified about the posted complaint.
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        S
        solitarynk
        from Sopore, Jammu and Kashmir
        Jul 23, 2023
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        The parcel with consignment number CQ[protected]IN was dispatched from SOPORE on 6 July. On tracking it shows that the parcel is dispatched from Mumbai RMS Surface Inward L1U as of 16 July. But till now no idea where the parcel is please help me to trace out it...
        India Post customer support has been notified about the posted complaint.
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          S
          suman.mondal.usa
          Jul 21, 2023
          Jul 26, 2023
          This thread was updated on Jul 26, 2023
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          Address: H426+PJV, near Indira Gandhi International Airport, New Delhi, Delhi 110037, India

          Dear Sir,
          My shipment stuck at Delhi AP TMO since 16/07/2023.
          tracking # CW[protected]IN
          We are waitiing for this medicine. Please help to get this shipment delivered ASAP.
          India Post customer support has been notified about the posted complaint.
          Is your problem solved ?
          My parcel is too stuck at Delhi Ap TMO
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            ujjwal29
            from Kolkata, West Bengal
            Jul 20, 2023
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            Indian Speed Post status is not changing in after 1 days

            Address: Fatepur Bank Para, Post Office: Uluberia, Police Station : Uluberia ULUBERIA I, WEST BENGAL 711315

            My friend has posted a very important document on 6th July 2023 through Speed Post from kolkata ("Lake Market SO"). It has to go to Uluberia, Howrah (Different city same state, West Bengal).

            My speed post tracking number is "EW[protected]IN".
            I went to the Speed Post tracking website. status is not updating after 1 day. The resolution or S.L.A of Indian speed post is 2-4 days . Since mine is in the same state and different...
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            S
            SOUMITRO MOITRA
            Jul 20, 2023
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            On 18th July my friend booked a registered parcel at Shivpuri SO Ludhiana . The tracking is this : CP[protected]IN. The parcel was dispatched from the sub office and reached to Ludhiana PH on the same day itself . But since 2 days the tracking status is not updating in the website . It contains a gift that I was willing to give to someone on his birthday. I don't what has happened this time here please take a look at this matter that actually where my parcel is .
            India Post customer support has been notified about the posted complaint.
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              T
              Tobin23
              Jul 19, 2023
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              Hi sir I have sent parcel to Kerala. And the recipient not accept and it returned back to Sorting centre INBOMA Mumbai Airport Sorting Office . After that I haven’t got any updates kindly push forward my parcel back to UK. My consignment No is LB[protected]GB
              Return Address is
              TOBIN RAJ RAJAN
              FLAT 68
              TILEHURST COURT
              KERSAL WAY
              SALFORD
              GREATER MANCHESTER
              UNITED KINGDOM
              M7 3ST
              India Post customer support has been notified about the posted complaint.
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                A
                Anil Pratu Gurung
                Jul 19, 2023
                Resolved
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                Resolved

                Parcel delivery long time delayed .

                Address: Israel

                Where is our parcel? We are not asking you to deliver without money, we are delivering the parcels by paying enough money. Please deliver our parcels on time and with correct information as we paid you.
                Thank you,...
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                A
                Arunish9
                Jul 18, 2023
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                Amazon Ordered product vide India Post Tracking Number AW[protected]IN. India Post status shows as the item got delivered to the addressee, which was never delivered or received.
                India Post kept shifting the Item from One Post Code to the other Post Code within the City (Hyderabad, TS), but they never attempted to make a call to the addressee either to inform or to obtain the address if there is any confusion.
                India Post SMS being sent to the registered mobile number but never mentioned any contact number to track and collect the item.
                Not sure what kind of delivery model they adapt.
                The process they did for two weeks is waste of human energies, time, effort, money and all. Finally, the Item was never delivered to the addressee. It's all Public Money!!!
                Mera Bharat Mahaan!!! 75 years of great Independence!!! India, Please keep up!
                India Post customer support has been notified about the posted complaint.
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                  A
                  Anil Pratu Gurung
                  Jul 18, 2023
                  Jul 19, 2023
                  This thread was updated on Jul 19, 2023
                  Resolved
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                  Resolved

                  Address: Delhi

                  We ordered a parcel from India to Israel, we are still tracking our parcel and it is in Delhi since 11.07.2023, it has been a week. I don't understand why they didn't process further? We are very disappointed with this kind of behaviour of courier service. This is the worst service from India. Please do not be careless to deliver our parcels, because we want to buy and order things from our nation, we love our products.
                  Thank you,
                  Jul 18, 2023
                  Complaint marked as Resolved 
                  EW326465353IN
                  India Post customer support has been notified about the posted complaint.
                  I haven't got any response yet.
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                    B
                    Bansal91
                    from Ghaziabad, Uttar Pradesh
                    Jul 18, 2023
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                    EE[protected]ID : The package has been sent from Indonesia via their local post office and has been received by Indian Post. It was dispatched to Ghaziabad (where it is supposed to be delivered), however, it was sent back to Delhi and now it is stuck at New Delhi RS TMO. Kindly help.
                    India Post customer support has been notified about the posted complaint.
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                      9
                      99ah
                      Jul 18, 2023
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                      Consignment No - PP[protected]IN dated[protected] This consignment is still pending to deliver. This is passport and its urgent to submit office. I request you to deliver immediately at the given address below-

                      Flat No 401 Govind Apartment Chandansar road Near Tandul bazar Virar east 401303, District - Palghar.
                      India Post customer support has been notified about the posted complaint.
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                        G
                        Gulu gulu
                        Jul 17, 2023
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                        I think my parcel is lost

                        One of my parcel was coming from Vasant Kunj SO to Kolaghat SO. Consignment no.- ED[protected]IN. In the middle after coming to Kolkata PH, they send it to Patna RMS TMO, then it again came back to Kolkata Transhipment Centre. On 14th July, 1:46 am it dispatched from there. After that no update is seen its been 3 days. My other parcels who were just behind them came today from Kolkata Transhipment Centre. Plz help me I have my important stuff...
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                        G
                        girisubu
                        from Tiruvannamalai, Tamil Nadu
                        Jul 16, 2023
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                        My pancard article no. JN[protected]I
                        Was sent through India Post.
                        The status shows that it has already been delivered to the addressee.
                        But I have not received it.
                        I request you to please look into the matter and update me of the status
                        India Post customer support has been notified about the posted complaint.
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                          B
                          Bhtsaurav
                          Jul 16, 2023
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                          I had register parcelled 4 containers containing rare book collections from IIT KANPUR (208016) to RAMNAGAR S.O. (799002) on 01.07.2023; now the tracker is showing that it has gone back to Kolkata RMS trails from Guwahati!
                          How is it possible? What should i do?
                          India Post customer support has been notified about the posted complaint.
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                            P
                            prat1mesh11
                            Jul 13, 2023
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                            I want to stop my package from returning to the seller

                            Address: jai malhar nagar,jai hanuman soc, golibar road, amrut nagar, gahtkopar west ,400086

                            I order nearly 1 month ago and order that an because of some address problem it on the way to return to the seller i want to stop it on tracking its says it has dispatched from Mumbai CRC L1R
                            on tracking from 4-5 days how can i stop it...
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                            V
                            Vishal ll
                            Jul 12, 2023
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                            I haven't received my post but in the tracking on the official website it is showing that item has been delivered.But i didn't get my post.
                            India Post customer support has been notified about the posted complaint.
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                              A
                              Angelkr
                              from New Delhi, Delhi
                              Jul 12, 2023
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                              My parcel has been dispatched from new delhi rs tmo on 4th may, 2023 but traking has not been updated since then. It should have reached me by now as it has been 67 days, i've been calling and raise a complaint but till then there's still no update on the tracking. My consignment no. is CD[protected]IN. Please solve this problem as soon as possible. Thank you.
                              India Post customer support has been notified about the posted complaint.
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