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India Post
Ministry of Communications & Information Technology
Customer satisfaction rating: 19%
6196
COMPLAINTS
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India Post Customer Care

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2534
down
1129

Phone:
Phone:
up
1245
down
524

Mobile:
Mobile:
up
563
down
290

Fax:
Fax:
+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
19%
Complaints
6196
Pending
0
Resolved
1186
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

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India Post Complaints & Reviews

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N
Feb 1, 2021
Hi Team,
Consignment number :CK[protected]IN, has been stuck in Mumbai foreign post office from 22/01 . The status says item bagged with no movement from 22/01. I am pregnant and my parents from India has sent me food items, with already 13 days passed the food would get spoilt.
Can you please resolve the issue at the earliest
My parcel has been stuck at Mumbai foreign post office from 22/01

Complaint Status


[Feb 01, 2021] India Post customer support has been notified about the posted complaint.

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    N
    Jan 29, 2021
    Jan 29, 2021
    Didn't receive my speed post parcel and it's been more than 10 days and there's no update on it's progress on the consignment tracking facility.
    My consignment number is EU[protected]IN . Please help me it's important.

    Complaint Status


    [Jan 29, 2021] India Post customer support has been notified about the posted complaint.
    My parcel is dispatched from 'katni so' on 24/01/2021 but it's not reaching to the destination place ' birsinghpur pali so' which is really close to katni.
    Please help, i need them books to study :(

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      B
      Jan 29, 2021
      Sir,
      My policy no is[xxxxxxxxxx]. I am not able to generate customer id and because of that i am not able to log in...
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      J
      Jan 29, 2021
      My university sent my transcript through speed post. My tracking ID is
      EU[protected]IN. It is bagged from last 10 days, It is really very important to reach to US asap. Please help me.

      Complaint Status


      [Jan 29, 2021] India Post customer support has been notified about the posted complaint.

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        H
        Jan 28, 2021
        Hello Sir
        My wife's transcript dispatched through India post with reference number ED[protected]IN is stuck in Canada customs since 18th Jan 2021. These transcripts are meant to be delivered to World Education Services for credential verifications

        I have contacted india post and launched a complaint in their portal [[protected]], but the only response received is to contact customs office. This is pathetic service for such an important document which through other courier services get delivered in 3 to 4 days. We are loosing precious time as next milestones in our professional life are linked to this evaluation from WES

        Complaint Status


        [Jan 28, 2021] India Post customer support has been notified about the posted complaint.

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          N
          Jan 28, 2021
          My consignment number is EW[protected]IN.Delivery location Pondicherry university.The article is booked on 19.1.21.yet not delivered.the tracking information is showing that the kol ap tmo 22.01.21..Its very urgent.. please delivery it as soon as possible
          Inland speed post

          Complaint Status


          [Jan 29, 2021] India Post customer support has been notified about the posted complaint.

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            R
            Jan 27, 2021
            My courier (Tracking no: CJ[protected]DE) stuck at MUMBAI FOREIGN POST OFFICE with a status of a custom hold and extra information...
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            E
            Jan 27, 2021
            Parcel sending to Moga, Punjab from Hong Kong with tracking number CP[protected]HK. It is held by custom since 13th Jan 2021
            Parcel CP949864085HK custom hold

            Complaint Status


            [Jan 28, 2021] India Post customer support has been notified about the posted complaint.

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              2
              Feb 9, 2021
              Jan 27, 2021
              Ludhiana, Punjab
              It has been more than 3 days since the bag was dispatched from PATIALA TMO to NEW DELHI RS TMO. However, there has been no...
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              D
              Jan 27, 2021
              Jan 27, 2021
              Bengaluru, Karnataka
              Sir .. Cll toh krna chhaiye tha

              India post haii .jaldii bjna hamra packs
              Driving license

              Complaint Status


              [Jan 27, 2021] India Post customer support has been notified about the posted complaint.
              Updated by Devin singh Jan 27, 2021 New address. Town hall

              Old gents hospital

              Purana mardan hospital
              Haii

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                H
                Jan 27, 2021
                My consignment number : RR[protected]CZ. Is stuck at Mumbai airport sorting office.. Its a registered letter weighing. 03kg. The people don't pick up phones.. Please help.
                Not able to know where my package is?

                Complaint Status


                [Jan 27, 2021] India Post customer support has been notified about the posted complaint.

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                  V
                  Jan 29, 2021
                  Jan 25, 2021
                  Bengaluru, Karnataka
                  My PAssport is packed from Bengaluru NSH BNPL Centre on 21/01/2021 19:12:11 for the 560105 by Inland Speed Post, Anekal S.O....
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                  B
                  Jan 24, 2021
                  Bengaluru, Karnataka
                  Hi

                  My consignment tracking number - JA[protected]IN showing wrong destination, It supposed to come to Binaya Dash, BERHAMPUR - Dist Ganjam - ODISHA, pincode 760001, but showing destination as Dhenkanal R S S.O pincode -759013
                  Parcel is sent to wrong address

                  Complaint Status


                  [Jan 24, 2021] India Post customer support has been notified about the posted complaint.

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                    R
                    Jan 23, 2021
                    Today I paid premium against my PLI Policy number AM-80925-P through net banking. But receipt has been generated or received. Pl send to my email [protected]@gmail.com

                    Complaint Status


                    [Jan 23, 2021] India Post customer support has been notified about the posted complaint.

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                      M
                      Jan 23, 2021
                      Udaipur, Rajasthan
                      Sir,
                      My speed post receipt no is ET[protected]IN not delivered. Track speed post address is nsh 1 cbpo since 15 jan 2021. My letter in very important documents. Plese send my address is muthamizh G 16 IDSR c/o 56 apo PIN 917816 SRIGANGANAGAR . Mb no is [[protected]], [[protected]]. My address. Please help me.
                      Not received my speed post package

                      Complaint Status


                      [Jan 23, 2021] India Post customer support has been notified about the posted complaint.

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                        K
                        Jan 23, 2021
                        Haldia, West Bengal
                        A speed post was booked on 16th Jan 2021. It got stuck at Kol AP tmo since 18th Jan 2021. Today, it's 23rd Jan 2021, yet it...
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                        S
                        Jan 23, 2021
                        Raha, Assam
                        PRAN card has been dispatched to me (Ranchi) vide ref. no. EA[protected]IN on 09/01/2021. As per track record, it is dispatched from MA Ranchi RMS TMO on 12/01/2021 and after that neither any update has been shown on the site of INDIA POST nor i have received the consignment.

                        Complaint Status


                        [Jan 23, 2021] India Post customer support has been notified about the posted complaint.

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                          B
                          Jan 22, 2021
                          Amritsar, Punjab
                          Speed post was sent from Ludhiana on 18/01/21 to Hyderabad, Miyapur SO.
                          The item delivery shows confirmed but the package was never received by the recipient.
                          Item tracking id is EP[protected]IN
                          all the details were mentioned on the package however no call was received.
                          Item delivery says its confirmed, no package received

                          Complaint Status


                          [Jan 23, 2021] India Post customer support has been notified about the posted complaint.

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                            K
                            Jan 22, 2021
                            Mumbai, Maharashtra
                            I booked a consignment on 5th January 2021 for Delhi. Due to some reason, the package could not be delivered at the designated...
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                            I
                            Jan 22, 2021
                            Kolkata, West Bengal
                            I have dispatched some valuables through India Post by Speed Post EW[protected]IN on 22.12.2020 from Bansdroni SO PIN 700070...
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