India Post
Ministry of Communications & Information Technology
Customer satisfaction rating: 18%
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6949
COMPLAINTS
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India Post Customer Care

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2605
down
1160

Phone:
Phone:
up
1283
down
546

Mobile:
Mobile:
up
581
down
300

Fax:
Fax:
+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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18%
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So far so good - The company responded to our notifications and is working on resolving complaints.

India Post Complaints & Reviews

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My item UH[protected]US departed a transfer airport in INDIRA GANDHI INTL, DELHI, INDIA on 4th April 2021, but didn't delivered yet.

I don't know how to track this, what is your office location if i can pick.
Sep 03, 2021

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    The update shows as consignment is stuck at palam TMO since 26.08.2021, what is the point of ‘speed post’ where you do...
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    I have 3 parcels going from India to Chicago in US. All the 3 show stuck at IGI TMO NEW DELHI. Can you please help, below are tracking numbers:
    CU[protected]IN
    CU[protected]IN
    CU[protected]IN

    These were sent on 19/08/2021 and its been already 13 days. I need to know where are my parcels.
    Sep 02, 2021

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      I am not receiving my parcel with awb number EA[protected]IN which was sent from Mumbai nsdl pan card team when i tracked it...
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      I have ordered through etsy.it came all the way from China. Don't know why the item got cancelled.

      Kindly deliver the parcel as soon as possible
      Sep 02, 2021

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        This is urgent document for post retd benefits with original documents.
        If lost it will bring lot of hardship.
        EF[protected]IN
        Is struck at Patna RMS TMO.
        Plz deliver that parcel in AG office patna.
        Sep 02, 2021

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          Sir my PO a/c no. [protected]. As my atm card suddenly blocked for reasons unknown I approached my nearest post office RANI BHAVANI KATRA Pin- 211001 as i urgently required some cash. I asked the postmaster to give me withdrawal form. He took my passbook and as it was not from that branch he started interrogating me. Why don't you issue a cheque book or atm card etc.etc. I told him that i was assured by po that i can withdraw money from any branch. But he started to deny someway or the other and atlast he told me to come the next day as there will be no transaction after 2 pm and he told me that he will further judge me case if its possible to pay. He behaved as i am a culprit and so i request you to look into it. Thanks.
          Sep 01, 2021

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            I didn't receive my article already 1 months I tired of waiting AQ[protected]IN help soon...
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            Sir,

            I am having a RD in the name Puspita Mohanty at your sub post office at balisahi, puri-752001, which is matured dt.24.08.2021. I already submit closer form with pass book, but still I am not getting my cheque.

            Please do the needful

            Thanks & Regards

            Puspita Mohanty
            M:[protected]
            Sep 01, 2021

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              I would like to bring in following pts for consideration

              1. low staff of postal employees
              2. unaware of internet service
              3. very dirty and poor infra at post office
              4. mainataiance of rush

              all these are of POST OFFICE MOHAN NAGAR
              Sep 01, 2021

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                Speed post parcel documents not received my
                Sep 01, 2021

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                  I have never receive my order from Keneri Charms . It has been send two times but never receive can you deliver my product it’s been 4months I have been waiting . Please deliver my order . It says it has deliver but I never receive.
                  Sep 01, 2021

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                  India Post customer support has been notified about the posted complaint.
                  Since July I have been waiting .. and I have already paid for the product . And no one care to deliver please kindly deliver my product . Brand name Keneri Charms
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                    Respected Sir/Madam
                    My name is Shruti Kashyap. My SBI Debit card is stuck at Mangaluru NSH since 26 Aug 2021. It was...
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                    I have booked a speed post on 23/08/2021 10:39:09 from N T P C Dibiyapur-206244 S.O to bengaluru-562157 vide consignment number...
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                    I have booked a speed post on 23/08/2021 10:39:09 from n t p c dibiyapur s.O to bengaluru-562157 vide consignment number eu[protected]in....
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                    My parcel was out for delivery on 30th Aug'21 and was expectged to reach me on 31st Aug '21. Unfortunately, the parcel that...
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                    My parcel was dispatched from Kolkata tms on 27/08/21 and after the dispatched date there will be a no information about tracking...
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                    As per tracking updates my parcel was shipped from India on 14.08.21. After that it's been around a month and still there...
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                    BOOKED TWO PARCEL ONE ON 9TH AUGUST( tracking no-CW[protected]IN) & ONE ON 23RD AUGUST(Tracjing no-CW[protected]IN), BOTH SHOWING DESPATCH FROM Kolkata RMS Mails TM, & NO FURTHER UPDATE. pLEASE HELP..
                    Aug 30, 2021

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                      Respected
                      Sir
                      my consignment number EE[protected]IN
                      return from my local post office
                      kalna SO 713409...
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