India Post
Ministry of Communications & Information Technology
Customer satisfaction rating: 18%
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7063
COMPLAINTS
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India Post Customer Care

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2615
down
1164

Phone:
Phone:
up
1293
down
548

Mobile:
Mobile:
up
583
down
302

Fax:
Fax:
+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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18%
Complaints
7063
Pending
0
Resolved
1290
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So far so good - The company responded to our notifications and is working on resolving complaints.

India Post Complaints & Reviews

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My item was dispatched on 06/10/2021
12:40:57 from Air LGBI AP TMO Assam
but till now its been 4 days no update is there in the india post portal.. It is really very important article for me..

Please resolve this issue as soon as possible.
Oct 09, 2021

Complaint Status

India Post customer support has been notified about the posted complaint.
Its 4 th day... I have raised this complaint
But no resolution

?????
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    My item was dispatched on 6th Oct 2021 at air lgbi ap tmo assam
    After that it was updated where it was shown as dispatched but till now its been 6days no update is there in the india post portal.. It is really very important article for me..
    Oct 09, 2021

    Complaint Status

    India Post customer support has been notified about the posted complaint.
    Status of complaint?
    Are you even resolving any consumer complaints? Or just copy pasting scripts to all complaints
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      EG[protected]IN is consignment no. It was delivered from sanand ahmedabad to dalli Rajhara district balod chhattisgarh
      Oct 09, 2021

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      India Post customer support has been notified about the posted complaint.
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        Please look into the tracking ID code send by USPS (American Post)- UM[protected]US.

        On 26th Aug 2021, I placed...
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        Parcel no-RU[protected]IN
        Dispatched date-27/09/2021
        But it is neither reaching to me nor updating the or moving...
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        The status as of Oct 8th 2021 5:00 pm. The tracking status shows that the item delivery has been confirmed.
        Tracking number:
        1) UC[protected]IN
        2) UC[protected]IN

        "Current Status : Item Delivery Confirmed"

        But the recipient never got the package. None of them have signed or received the package. There was a phone number of recipient provided on the label & yet nobody received a call.
        Oct 09, 2021

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        India Post customer support has been notified about the posted complaint.
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          I have tried to ticket for visiting TAJ MAHAL on given ASI website using UPI payment for 5 Adults for rupees 1251.59 . Payment...
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          I have sent a parcel on 5th october 2021 at vaivkawn PO through speed post. the consignment id is ee[protected]in. it is directed towards kolasib diakkawn PO but have not made any progress since the day i have sent it ie. 5th october. it has already passed 4 days so i am writing this complaint to issue faster movement of the item.
          Oct 09, 2021

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          India Post customer support has been notified about the posted complaint.
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            Complain no [protected] has been reminded many times to indian post to kol ap tmo still no action has. Been taken, talked to...
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            Dear Sir/Mam
            I had not received any packet yet . Post man is saying that I had received it and I had sent it forward...
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            India Post — Parcel bagged stacked at the Mumbai Airport Sorting Office RG[protected]IN. 3 weeks since no news update.
            Oct 08, 2021

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              I couldn't receive the OTP and register number after registration of GDS in India post
              Oct 08, 2021

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              India Post customer support has been notified about the posted complaint.
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                A registered Parcel with Consignment Number CD[protected]IN was booked on 13/09/2021 from Parcel Processing Center Delhi for...
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                Dear CC

                I received many SMS about my Term deposit was matured with [protected]. actually i do not own that account in post office. i checked that with nearby post office (keeranur-622502) and they said they cannot do anything regarding my complaint. i get irritated by that SMS also concerned about my privacy. why these people are using others mobile number for their money account? so i need to remove my mobile number from that account. kindly do the needful. thank you.
                Oct 08, 2021

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                India Post customer support has been notified about the posted complaint.
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                  Dear CC

                  I received many SMS about my Term deposit was matured with [protected]. actually i do not own that account in post office. i checked that with nearby post office (keeranur-622502) and they said they cannot do anything regarding my complaint. i get irritated by that SMS also concerned about my privacy. why these people are using others mobile number for their money account? so i need to remove my mobile number from that account. kindly do the needful. thank you.
                  Oct 08, 2021

                  Complaint Status

                  India Post customer support has been notified about the posted complaint.
                  check this sample sms

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                    Tracking ID CD[protected]IN status show that my parcel was dispatched from Dimapur TMO on 22/09/21 but it's been 15 days still there is no update neither my parcel is being delivered to my location Mon S.O (798621) . Because of this delay process it's giving so much stress.
                    Please take action and kindly solve my issue.
                    Oct 07, 2021

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                    India Post customer support has been notified about the posted complaint.
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                      My speed post consignment having tracking id EW[protected]IN is showing status as "despatched" from KOL AP TMO on 06.10.2021...
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                      Parcel bagged stacked at the Mumbai Airport Sorting Office. The tracking number provided in the screenshot...
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                      Irregularity in interest rate

                      In July 2020 I opened SCSS account for five lakh at Chumukedima S.O. Nagaland...
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                      I posted a packet to Rohini but it shows that the address is insufficient but I have written the correct address. It consists of some important documents.

                      I request it to be delivered to the correct location ASAP.
                      Tracking ID- ED[protected]IN
                      Sent from Lajpat Nagar SO to Rohini Sector 9 (but they wrote sector 7)
                      Date- 5th October 11:30 AM

                      its really urgent please help!
                      Oct 07, 2021

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                      India Post customer support has been notified about the posted complaint.
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