India Post
Ministry of Communications & Information Technology
Customer satisfaction rating: 19%
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6421
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India Post Customer Care

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2560
down
1143

Phone:
Phone:
up
1257
down
534

Mobile:
Mobile:
up
571
down
293

Fax:
Fax:
+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

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Customer satisfaction rating
19%
Complaints
6421
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Resolved
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India Post Complaints & Reviews

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[Resolved]

I have sent a parcel via speed post from Mohanpur SO Nadia to kolkata ssc head office(eastern region) on 10/05/2021, but from 14/05/2021 it is still in KOL AP TMO and has not yet delivered at destination.
My consignment number is EW[protected]IN.
Kindly resolve this matter as soon as possible i will be grateful to you.
May 21, 2021
Complaint marked as Resolved 
They took just 1 day to get resolved my complaint issue. Thank you so much
May 20, 2021

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    I have sent a parcel from UK almost a month ago its sitting in Mumbai foreign post office for over a week, remark says ' Retained by border security agency for you' the Tracking no is RH[protected]GB, please resolve as soon as possible, it reached India in 4 days from within India its taking over 3 weeks!
    May 20, 2021

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      My Registered India post was sent from delhi to USA on 23/04/2021. The status is still unknown. its been more that 25 days now and there is no way to track for the details. it keeps saying the consignment details not found. please help. my track ID is RD[protected]IN.
      May 19, 2021

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        Sir
        this my speed post no:-EM[protected]IN packet stuck at Mumbai Cst Rs TMO
        12/05/2021 07:22:38 Mumbai Cst Rs TMO Item Dispatched from last 7 days.
        till now no update on the article tracking system since then. Please look into the matter and update the tracking system so that the article can be tracked. Item No is EM[protected]IN
        May 19, 2021

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          Thé subject shipment with tracking no. EV[protected]IN was got booked for despatching some important documents to CANADA from BALAWALA SO, Dehradun on 16/04/2021 . The tracking shows the subject shipment was received at Delhi EMS SpeedPost Center on 19/04/2021 and got bagged the same day .
          However, the shipment has not moved till date . Please let us know when at the earliest the shipment will reach its address in CANADA.
          Thanks & Regards
          Trisha Pandit
          423, Ganpati APPTT
          sec-9 Dwarka
          New Delhi-75
          May 19, 2021

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            EW[protected]IN item not delivered yet. It's an urgent document. And you guys have no responsibility. India post tracking said it is in KOL AP TMO . and almost 8 days stuck in kol ap tmo.
            May 19, 2021

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              Respected sir
              my consignment number is CH[protected]IN . On the post office tracking site it is shown that item dispatched from 16th April but after 16th April it is not showing any update and parcel is not reached its destination please tell me when it will reached to recipient.
              May 18, 2021

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                I sent my child books on 4-5-2021 but not received yet status is received at NSH rohtak on[protected] after that no update same to same yet...pls do needful as much as possible...
                Parcel not received yet my child books
                May 18, 2021

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                  I have not received my documets related to my sister's passport but it show deleivered 6 days ago. I haven't received any call or have any talk with the postman. Here is the details:

                  Article No:AX[protected]IN
                  Name: Sukhwinder Kaur
                  City:Jalandhar
                  Ph: 985*****35
                  Documents not received but showing delivered
                  May 18, 2021

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                    I have to receive an important parcel send from Kolkata to Nellore. Parcel is booked on 12th and on 13th item has dispatched from kol ap tmo after that there is no further updates. Please deliver my parcel asap
                    May 18, 2021

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                      My parcel with consignment number RM[protected]IN has been dispatched on 07/05/2021 from Mumbai Ap Inland TMO, but it is not delivered to my resident (West Bengal) . Please delivered my parcel !!
                      May 16, 2021

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                        I have a consignment which is showing delivered to NSH office on 7th May but hasn't moved after that ...

                        Can you please let us know the delay reason and by when it will be delivered

                        It's an essential item and if not delivered on time then it would be wasted
                        Item not delivered consignment number EL116644876IN
                        May 17, 2021

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                          My parcel dispatch 12/5/21 but stuck in Mumbai ap inland tmo. Why so delay for dilevery. Please send my parcel asap.
                          May 16, 2021

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                            The item has been dispatchef from Gaziabad ma RMS tmo for jamshedour jharkhand vide doc no#EU[protected]IN
                            on dated 11.05.21 but this item has not reached ma ranchi rms tmo
                            Tracking is not updated so far it is srill showing that this item is dispached from Gaziabad ma rms tmo
                            Item not tracking
                            May 17, 2021

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                              This is regarding a parcel containing a toy meant as a gift to my friend parcel no. CI[protected]NL. It is stuck in Chennai foreign post office since 8/05/21.
                              Kindly let me know when it will be released
                              May 16, 2021

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                                My package has still not reached, showing dispatched from mumbai for three days buy no update after. Pls look into my situation and resolve by the earliest as that package is important
                                Consignment EM252019612IN has been dispatched from mumbai for almost 3 days
                                May 14, 2021

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                                  I retired from the services of a public sector oil giant, M/s Bharat Petroleum Corporation Ltd. from 1st April, 2021. I invested...
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                                  The postman himself does not deliver letters and posts instead he has appointed a man to do all this and whenever he delivers any post he asks for bribe.
                                  May 13, 2021

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                                    I have a consignment EL[protected]IN which is showing delivered to NSH office on 7th May but hasn't moved after that ...

                                    Can you please let us know the delay reason and by when it will be delivered

                                    It's an essential item and if not delivered on time then it would be wasted

                                    EL[protected]IN
                                    May 13, 2021

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                                      I have registered documents dispatched from India Post Panchkula Haryana on 29 January 2021. It has been almost four months...
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