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India Post
Ministry of Communications & Information Technology
Customer satisfaction rating: 21%
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5565
COMPLAINTS
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India Post Customer Care

Ministry of Communications & Information Technology

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2502
down
1107

Phone:
Phone:
up
1220
down
518

Mobile:
Mobile:
up
551
down
285

Fax:
Fax:
+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
21%
Complaints
5565
Pending
0
Resolved
1148
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So far so good - The company responded to our notifications and is working on resolving complaints.

India Post Complaints & Reviews

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India Post — Parcel stuck at Ghaziabad CSO but Indiapost saying via twitter that they delivered it 10 days back [Resolved]

 Janhavi Namjoshi on Oct 13, 2020
My parcel tracker shows that my parcel has been at Ghaziabad CSO since 1st october . But when I complained on twitter they...
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 Kannu022 on Oct 13, 2020
I have sent my documents from panchkula sector-4 to Canada WES on 7th October 2020 and after dispatched from Ambala NSH on 8th October 2020, I couldn't trace my parcel, MY tracking no. Is EH[protected]IN please provide me the exact location and where it stuck?

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[Oct 13, 2020] India Post customer support has been notified about the posted complaint.
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     anilpersonal711 on Oct 13, 2020
    I have sent an article via speed post with reference number EH[protected]IN and I am not able to track the same on the website of India post. I wanted to know where is my item and when it will be going to deliver.
    Thanks.

    Complaint Status


    [Oct 13, 2020] India Post customer support has been notified about the posted complaint.
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       singh.ramesh56 on Oct 13, 2020
      My consignment is stuck at KOL AP TMO since 8th October at Kolkata. It has migration certificate, which is urgent for admission please help me thanks


      Delay in delivery at KOL AP TMO

      Complaint Status


      [Oct 14, 2020] India Post customer support has been notified about the posted complaint.
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        India Post — Document not deliver in correct my address

         [email protected] on Oct 13, 2020
        Sir/Madam,

        I want to request to you that i sent my document on 3/10/20 at 11.38 am.I mentioned pin code -844118...
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         Revathy Santhamma on Oct 13, 2020
        A Registerd parcel have been sent from kerala on 1stoct 2020 to bhubaneswar, but from 7th oct 2020, it is showing that it reaches mumbai ap inland tmo, no further progress from aforesaid postoffice, some important books are within it
        Please do the needful as early as possible consignment number(CL[protected]IN)


        Complaint regarding delay in delivery of Registered parcel
        Complaint regarding delay in delivery of Registered parcel

        Complaint Status


        [Oct 13, 2020] India Post customer support has been notified about the posted complaint.
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           Aakash Angrish on Oct 13, 2020
          Speed post with tracking no EV[protected]IN is showing status to Stuck with Toronto customs with remarks as "AWAITING PRESENTATION TO BORDER AGENCY/S" from 8th Oct 2020. It is just a letter from university for WES.
          Pls resolve as it is very important and crucial document.


          Speed post stuck with custom showing remarks AWAITING PRESENTATION TO BORDER AGENCY/S

          Complaint Status


          [Oct 13, 2020] India Post customer support has been notified about the posted complaint.
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             Moraeza on Oct 12, 2020
            My debit card and cheque book dispatched from guwahati airport 5 days ago but it did not reached to me yet...without debit card i cannot do anything...kindly look into the matter plaese...


            Excessive Delay in delivery of debit card

            Complaint Status


            [Oct 13, 2020] India Post customer support has been notified about the posted complaint.
            Please deliver it as soon as possible...its urgent please 🙏🙏🙏
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               Moraeza on Oct 12, 2020
              My chequbook and debit card track status still shows that it has been dispatched from guwahati airport 5 days ago...but it did not reached me yet...this parcel is very important gor me ...kindly look into this matter...

              Complaint Status


              [Oct 12, 2020] India Post customer support has been notified about the posted complaint.
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                 mohit Agarwal 166 on Oct 12, 2020
                Kindly deliver my parcel as soon as possible. Since it is stuck in air lgbi ap tmo and it has not yet deliver to me about 20 days ago. Kindly deliver it asap because I have sended it in speed post. Thats means it should have reached to me. My courier number is Ek[protected]IN and contact number is[protected] plzzz contact me

                Complaint Status


                [Oct 12, 2020] India Post customer support has been notified about the posted complaint.
                plzzzz try to deliver it asap its urgently needed
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                  India Post — No update after dispatch

                   Lakalakalaka on Oct 11, 2020
                  Dear sir,
                  My parcels are sent from Hyderabad on 28 september and it was received at Guwahati on 1 october.
                  ...
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                  [Resolved]

                   Janhavi Namjoshi on Oct 10, 2020
                  (tracking no LP[protected]MY) My parcel has been stuck at ghaziabad cso (Indiapost.gov) Since past 10 days with no info of release nor any help. I have been trying to contact post office, tried messaging on twitter, helpline numbers, etc to no response. I would just like to receive my parcel as soon as possible without any further delay.


                  Parcel stuck at Ghaziabad CSO since 10 days
                  Complaint marked as Resolved Oct 14, 2020

                  Complaint Status


                  [Oct 13, 2020] India Post customer support has been notified about the posted complaint.
                  This is not resolved. They said it has been delivered but I havent received anything

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                     bobinthomas on Oct 10, 2020
                    The following speed posts EK[protected]IN AND EK[protected]IN has booked from the Bengaluru vishwavidyalaya S.O
                    on 19/09/2020 to be delivered to IQAS, 9942 108 St NW 9th floor, Edmonton, AB T5K 2J5, Canada
                    On tracking on the speed post portal it is stating "AWAITING PRESENTATION TO BORDER AGENCY/S since 28/09/2020".
                    I thought that the current status is not updated on tracking site, so I had written to nsh.[protected]@indiapost.gov.in on 8th Oct 2020 but i haven't got any response.

                    Kindly help to resolve this issue.

                    Complaint Status


                    [Oct 10, 2020] India Post customer support has been notified about the posted complaint.
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                       maisnamsuresh on Oct 10, 2020
                      Hello,

                      CK[protected]IN
                      This is not delivered and no update since 22 Sep on site and it is in kolkata and movement.

                      Please look into this and provide resolution asap.

                      Complaint Status


                      [Oct 10, 2020] India Post customer support has been notified about the posted complaint.
                      Have not got any update yet..
                      Can i get an update please?
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                         Rathinavel M on Oct 10, 2020
                        My consignment RV[protected]GB not moved from Delhi international main center for last one week and as per status from royal mail mail passed custom clearance don't know the reason why still its struck...its important pls send that letter to chennai

                        Complaint Status


                        [Oct 10, 2020] India Post customer support has been notified about the posted complaint.
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                           yathiraju N on Oct 10, 2020
                          My usps item was supposed to be delivered to Bangalore in sep of 2020 but it still hasnt been delivered.

                          Your item departed a transfer airport in INDIRA GANDHI INTL, DELHI, INDIA on September 2, 2020 at 9:31 pm. The item is currently in transit to the destination.

                          Tracking Number: UA[protected]US

                          Called Post office it didn't help.

                          I really want to know when it is expected to be delivered and if it is stuck in indian customs?

                          Complaint Status


                          [Oct 10, 2020] India Post customer support has been notified about the posted complaint.
                          Any updates
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                            [Resolved]

                             cchetri130 on Oct 9, 2020
                            Consignment Number: CT[protected]IN
                            The parcel with the above tracking ID has departed Jorhat TMO on 1st October and never reached its next station. It has been 35 since the parcel was dispatched by the sender. Please look into the matter and help me so that the parcel continuous it journey to the receiver.


                            Parcel departed from Jorhat TMO since last 10 days but didn
                            Complaint marked as Resolved Oct 18, 2020
                            Parcel received. Thankyou.

                            Complaint Status


                            [Oct 11, 2020] India Post customer support has been notified about the posted complaint.
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                               Ňàwàź Pàťhàň on Oct 9, 2020
                              My speed post item book on 28sep 2020 on rehla jharkhand but my speed post show on 30 Sep to till ranchi
                              Why not started my speed post in ranchi to rehla 822124

                              EM[protected]IN
                              Plzz help me


                              My passport is not came here

                              Complaint Status


                              [Oct 11, 2020] India Post customer support has been notified about the posted complaint.
                              Updated by Ňàwàź Pàťhàň Oct 09, 2020
                              Plzzz help me [protected]
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                                 Deepali Ahluwalia on Oct 9, 2020
                                I couriered a package to Udhampur on 21/09/2020, which could not be received due to some reasons. the parcel was sent back and received at Delhi RS TMO on 02/10/2020. It has not been delivered back to me since then. Please let me know in how much time can I get it back.

                                Complaint Status


                                [Oct 09, 2020] India Post customer support has been notified about the posted complaint.
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                                  Speed Post — Air LGBI AP TMO status no update, item still has not come

                                   Chaitanya Barua on Oct 9, 2020
                                  My friend sent me a gift through speedpost on 30th september and till 3rd september

                                  after 3rd september update...
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