IndiaTimes.com Complaints & Reviews

Indiatimes — Non-delivery or order and no refund

Hello,

Pleae do not order anything from indiatimes.com. I placed and order that they promised to deliver in 3 days. They did not do so, did not let me know anything abt the status of my order. I had to get in touch with them a lot of times to ask about my order status myself.

In the end i was told that i would be given a refund within 2 days and i still have not received the refund. This is outrageous. Please do not order from there. There are better sites to order from. Don't fall for any of their offers.

Regards,
Namrata

Indiatimes shop (Online Shopping) — No refund

Hello Sir/Madam

I ordered a gift pack 6-march-09, & after 10 days when it did not deliver. I cancelled this order. That time they said to me that ur gift boucher of this amount, you will recieve. But after one and half month I did not recieve any thing. Now they says that because you cancel this product we can't give you nither money nor gift boucher. For they give me the region that ur address is incorrect. But to correction of address I called them. And they varify the address to by a call.
Overall they cheat the consumers.
So do needful for this type of cheaters.
Thanks

Vaibhav Kumar Singh



India Times Shop
Order Number
[protected]

Sub Order Number
1950119

Indiatimes Shopping — Non Refund Non Delivery

I have paid 3000Rs for a ray ban sunglass, after one month they inform they have no stock, but still they did’t repay my money. I mail them still no reply. As I am working offshore abroad I can’t follow up for my money. I lost my money, so my advice is please don’t go to indiatimes.com

INDIATIMES SHOPPING IS FRAUD — NON DELIVERY OF PRODUCT EVEN AFTER PAYMENT 1.5 MONTHS BACK

I have booked for a pair of watches with India times Shopping on 19th June 2010 having the order number as[protected]. I have made the payment by my Credit Card and they confirmed that they have received the payment. Till today 29th July 2010 I have not received the product. I have communicated with them and every time customer care was telling that it would be resolved within 5 working days or 2 working days. Initially they promised that it will be delivered within 6 working days.Now they are not bothering to answer me with any update for last 10-12 days.
India times either you deliver my product or return me the money which you have taken.

Thanks
Arup Barman
[protected](Hyderabad)

Dear Mr. Gupta,

Greetings from Indiatimes Shopping.

We sincerely apologize for the unpleasant shopping experience. We are trying our best to resolve customer grievances within the shortest possible time and we promise to get back to you with a resolution status very soon.

Thanks,

Indiatimes Shopping

Dear Mr. Gupta,

As per your request we have cancelled your order and a refund has been been processed from our end. We apologize once again for the inconvenience and hope to have you shopping with us again.

Thanks,

Indiatimes Shopping

I placed order no. [protected] in December first week for Godrej Refrigerator
Same is not delivered till date and no refund made despite my complaints to cancel it for last 1.5 months
On top of it they have updated status as delivered on their website and now not making refunds and when I called them they informed to my surprise that its been derived to wrong person

Indiatimes is a BIG FRAUD my case I'd for same are 592817
And 655272

2 big online Frauds timtara.com and indiatimes.com
Never shop on these sites

Indiatimes Shopping — replacement /refund of amount

I have purchased a green apple Ipod from indiatimes one month ago and the reference no is[protected].i found on receipt it is defective piece.after telephonic complaint the promised for replacement and i have sent the ipod vide docket no DO[protected] dt 14.08.10. and my replacement request no is 397501 but till date i didnt get the replacement nor refund and more over the i suppossed to get cash back voucher ,but after several remainders also the same is pending.i request to refund my amount i am no more interested in this product and the mental torture.

S.NAgalingam
[protected]

I have purchased a green apple Ipod from indiatimes one month ago and the reference no is[protected].i found on receipt it is defective piece.after telephonic complaint the promised for replacement and i have sent the ipod vide docket no DO[protected] dt 14.08.10. and my replacement request no is 397501 but till date i didnt get the replacement nor refund and more over the i suppossed to get cash back voucher, but after several remainders also the same is pending.i request to refund my amount i am no more interested in this product and the mental torture.

S.NAgalingam
[protected]

Dear Souvik Bhattacharya,

Greetigns from Indiatimes Shopping.

We sincerely apologize for the delay in refunding your money and the confusion regarding the replacement. We promise to resolve this issue within the shortest possible time.

We look forward to have you shopping with us again.

Thanks,

Indiatimes Shopping

Dear Souvik Bhattacharya,

We apologize once again for the unpleasant experience. Your issue has been resolved on 15 November, 2012 and a refund has been processed against the cancelled order. We look forward to provide a better experience in future.

Thanks,

Indiatimes Shopping

I have received the call from the Indiatimes Shopping.

Thanks,

Parvinder Singh
[protected]

Dear Parvinder,

Hello from Indiatimes Shopping.

Thank you for using Indiatimes Shopping.

We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We are taking up this case on a priority and a customer service representative has been assigned this task to help you out with the issue you are facing while shopping with us. You may expect a call very soon.

We would also request you to mail us at [protected]@indiatimes.co.in with your updated contact details to assist you better.

You can also kindly tweet us anytime at Cust_Help for updated information.

Thanks,
Customer Help Desk
Indiatimes Shopping
http://shopping.indiatimes.com

On 21.10.2012 I also ordered one drilling machine through Indiatimes shopping, but not received the same as of today, 07.11.2012

Let us work together and lodge a complaint against them in Consumer Court.

regards,

ruchir shah
[protected]

Dear Customer,

Greetings from Indiatimes Shopping.

We deeply regret the delay in delivering the camera you ordered. We are trying our best to resolve grievances from valued customers like you. Kindly wait for an update from our team regarding your complaint.

Thanks,

Indiatimes Shopping

Dear Sir,

To resolve your issue within the shortest possible time we will be needing your order number and updated contact details. Please provide us with the required details to help us resolve this matter faster.

Thanks,

Indiatimes Shopping

Indiatimes.com — Product not delivered!

my mobile set is tata indicom C2601 . it doesnot work in computer . i want to put ring tone in it . can u say me where i can download it data modem.
thsnk u

My self varunjit my cocern to email is that i have bid for a product on you site http://auctions.indiatimes.com/ .500 rs were taken from my account by net banking from HDFC bank Cheque/Ref. No. is[protected]. bid was closed on 8 june, but i dont get my money back then i call you CC regarding this matter they told me to wait for 24 hour .I wait for 36 hour then i called you CC again they told me to wait for two days more. i call you CC he told me that we will refund your money todays but dont give any request no on friday. i call again then i hear same lines then i ask for request no he os she give me 648351 .I call them on monday and today i hear same line "we will call you" it is about 10 days after bid close i pay my money on 05 Jun 2008 but i have not got my money back.Also i want to know that if i have bid for a product on your site then there should be shown in my acount that you have bid for this product and if you have won that bid or not in my auction account .i am very upset with service of indiatime.you people are running huge bussiness you dont have any system that refund customer's money back in time.

Please look in to this matter as soon as posible. i told your CCE to give me call from your end, but i have not got any response.Please try to understand that it is not about my 500 rs i was just to buy Hany cam from your site but i think again to buy it from your site i have wasted to mush time and money by calling your CC. Now i am very upset to do all that please refund my money, and i will suggest everyone to not buy anything from your site by facing this probalm i am having very bad experence of you site

Thanks

I have ordered an item on shopping.indiatimes.com on 26th August 2008 but I have still not received my order.As per the terms i was to get the delivery in 7 days but still havent received it and neither i know the status. Everytime i call them up to inquire the status they say i need to wait for 7 working days.They cannot even tell the status about my item.

Indiatimes Shopping — Fraud- Charges money but no delivery of item

Hi,
I placed an order for a Epson Stylus printer with order #[protected]. Indiatimes shopping person came to the house and collected a cheque for Rs 4499 on 15-Sep-08 and the cheque was realised on 18-Sep-08.
Till date, the order has not been sent. Also, on calling, they have been telling that the order is not in stock. On asking to return back the payment, they have been telling that they will do it within 2 days and for the past 2.5 months, neither the product nor the cheque has come.
Their supervisor, Mr Thapa [dont know the complete name] keeps telling that he will call back and confirm the delivery of the cheque but there has not been a single call back.

I guess, they are using the money to just gain intrest and swindle common peopl. Request you to take a look in to this

Regards
-Shivaprasad

Ph: +[protected]
Place: Bangalore

Bunch of Losers at indiatimes, same scenario with me, Order placed on the 4th Jan yet awaiting for the order to be delivered.

I am also having the same view, they are misusing the funds, by cheating the Public

Indiatimes Shopping — product not delivered

sir

i purchase a "Fastrack 9142 PP 01 Men's Watch" in india times shoping .com but they did not deliver my product & i pay all the charges of this product

puchase date 13/05/2010

but stil they did not deliverd my product
every day i am complaning by phone in india times call center but they did not give any respone to me
they always said to me sir wait ................

plz sir i want settle this matter as soon as possible

gaurav soni
[protected],[protected]
gaurav.[protected]@yahoo.co.in

my product not delivered and they spoiled my raakhi festival...such a bad experience with indiatimes shopping...i just want my money back..!!!

indiatimes shopping is such a fraud online shopping center...they just make people fool...!!!

Hi Arpita,

Thanks for raising your concern with us. We apologies for all the trouble. Could you please share below details with us so that we can look into the matter?

Order No.
Contact Details:
Product Name:

We assure you the best possible resolution.

Regards,
Sudhir Raj
Shopping.Indiatimes.com

Indiatimes Shopping — not deliver order product

Dear Sir/mam
i allready mail regarding the following order problem for which i got only call and mail's reply by your Indiatimes Shoping Care that i will solve your problem within 24 hours .But i wants solution not your Excuse

i order my product Western Digital 500 GB USB 3.0 (10 times faster data transfer speed) on 20 September 2011 which order Number is [protected] but till now it is not received by me .

--
Best Regards,

Manish Dev
[protected]
[protected]

Hello i have ordered a samsung laptop from ur website on 20th of this month
they told that expected date of delivery is 30 of this month.
They provided me with a wrong awb number. i cant even trace the product.
still now i havent received the product.
if i asked customer care where is my product???they replying we itself dono that.
what a kind of stupid service is this???

my order number is [protected]

Case Id. 336834

kindly resolve my problem ASAP

India Times Shopping — Not deliver product

I'm Naveen Kumar. and my order no. is [protected] from india times shopping but i've not delivered the product yet. my awb no. is 175185 and when i checked on courier service website i.e. www.chronoscourier.com . the result found is no. please take a action on india times shopping . thanx

Dear Mr. Kumar,

We sincerely apologize for the inconvenience. Your order number and complaint has been registered with our Customer Help Desk. Your issue will be resolved soon.

We would also request you to mail us at [protected]@indiatimes.co.in for further queries regarding your order.

Thanks,

Indiatimes Shopping

Dear Mr. Kumar,

We are happy to state you that the issue listed above has been resolved on 7 August. We apologize once again for the unpleasant experience and assure you a better shopping experience next time.

Yours sincerely,

Indiatimes Shopping

Dear Yash,

Greetings from Indiatimes Shopping.

We deeply regret the delay in delivering your order. We are trying our best to resolve grievances from valued customers like you. Kindly wait for an update from our team regarding your complaint.

Thanks,

Indiatimes Shopping

Dear Yash,

Your issue was resolved on 18th November, 2012 and the order has been delivered to you. We apologise once again for the inconvenience and promise to offer a better shopping experience next time.


Thanks,

Indiatimes Shopping

Hello, This is Raghunandan here. I had ordered a product " Gorgeous Look collection ready to stitch salwat kurta duppata" on 30th september 2013. The respective order ID created was [protected]. Estimated delivery date was 10th October. From October 5th i was calling to Indiatimes customer care and was trying to track the product. By tracking it i found that it was dispatched with fed-ex couriers with AWB#[protected]. There the status was "INITIATED", till today it is same. After 10th October, i called Indiatimes customer care to complain about the product delivery, they created a Case ID:1117987. A person called Laxmikanth called & told that i'll get the exact information in 48 hrs. After that, I did not receive, a single call from Indiatimes. I kept calling every 2 days once. Everybody told they will forward it to senior officers and all.I also mailed Indiatimes CustomerCare 2 Times Its more than a month, i have not received the product, not even a proper information about it. This was not really expected from Indiatimes.com. I am really upset with the service. I requested for cancellation of the order and refund the money as early as possible if the product cannot be tracked or delivered. But no responses from Indiatimes. I have lost hundreds of rupees for std calls to customer care and previous time n peace of mind . Please oblige
Regards
Raghunandan +91-[protected]

Dear Amandeep,

Greetings from Indiatimes Shopping.

We are extremely sorry for the unintentional error in your order. We have taken up this issue and promise to resolve it as soon as possible. Kindly wait for updates from our team regarding this matter.

Thanks,

Indiatimes Shopping

Dear Amandeep,

As per our records this issue has been closed and we apologise once again for the inconvenience faced.

Thanks,

Indiatimes Shopping

Dear Customer,

Hello from Indiatimes Shopping.

We sincerely apologize for the inconvenience. Your complaint has been registered with our Customer Help Desk and we promise to resolve this issue as soon as possible. Kindly wait for a call from our team informing you the status of your complaint.

Thanks,

Indiatimes Shopping

Dear Sir,


Your refund has been processed from our end on 17th November, 2012. We apologize once again for the unpleasant experience. We look forward to have you shopping with us again.

Thanks,

Indiatimes Shopping

Dear [censored]iz,

Greetings from Indiatimes Shopping.

We are extremely sorry for the cancellation of your order due to non-availability of the product and charging you for the same. We promise to refund your money as soon as possible and apologize for the overall confusion. Kindly wait for a call from our team informing you the status of your complaint.

Thanks,

Indiatimes Shopping

Dear [censored]iz,

We once again apologize for the inconvenience. Your issue has been resolved and a refund has been processed for our end. You hope that you will give us another chance to serve you in future.

Thanks,

indiatimes Shopping

Dear Siva,

Greetings from Indiatimes Shopping.

We apologize for the inconvenience. Your complaint has been registered with our Customer Help Desk and promise to resolve this issue as soon as possible. We will get back to you with updates regarding your complaint.

Thanks,

Indiatimes Shopping

Dear Siva,

Greetings from Indiatimes Shopping.

We apologize for the inconvenience caused to you and promise to resolve your issue as soon as possible. However, we would like to request you to provide us with you order number to help us process your complaint faster.

Please contact us at [protected]@indiatimes.co.In with your updated contact details and queries related to this issue.

Thanks,
Indiatimes Shopping

Indiatimes — Non-refund of amount on cancellation of order

Dear Sir/Madam,

I had ordered for a Sony Cybershot DSC W270 Digital Camera + 8GB Card + Pouch + Tripod
with Indiatimes shopping .com through their website and I paid an amount of Rs.12,889/- towards the same through my Citibank Debit card on 23/12/2009 and the following are the details of payment from bank side:

PURCHASE SUBJECT: AUTH:601572 Card:5081XXX0XXXX3503 CCAVENUE S|CCA[protected]

Now, the payment reciept was confirmed by Indiatimes and verified on 24/12/2009 and then they status of Order Shipped on Dec 31st, 2009 and they even specified the courier and things like that. I have attached a snapshot describing the sequence of events that took place from their site. Then when I did not recieve the product for many days, I gave several complaints which took around 2 months. Then finally on Feb 11th, 2010 they Cancelled the order and issued refund of the full amount on Feb 13th 2010 which has still not been credited to my bank account. When I called them on 24th feb 2010, they said that I should first enquire at my Citibank customer care and then they would log a complaint. On further complaint they gave me a complaint number 149524 on 24th Feb 2010. Till date there has been no payment from their side. Please help me in this regard in order to get back the refund from indiatimes shopping.

Dear Naresh,

Greetings from Indiatimes Shopping.

We sincerely apologise for the trouble. We have taken up your issue and promise to refund your money as soon as possible.

Thanks,

Indiatimes Shopping

Dear Mr. Naresh,


As per our records this case has been resolved and hence closed. We apologise once again for the inconvenience and promise to offer you a better shopping experience in future.

Thanks,

Indiatimes Shopping

Indiatimes Shopping — Damaged Items Delivered

I had ordered one jwellery combo set which is published daily in newspaper - Hyderabad Pearl Set on May 13th 2009. However it reached my only on 9th day of ordering.

Outside the packaging was very good, not tampered but when I opened the pack, most of the items are damaged. They had showm two wrist watches (bejwelled & pearl) on the offer but only one bejwelled watch alongwith one local simple watch is there in the pack.

Like many other unhappy customers, I have also decided to do shopping only when u can actually see n check the product, no online shopping anymore.
Hemlata Ramesh

I had ordered one music syatem set which is published daily in newspaper - Navbharat times. However it reached my place on 20-11-09.. order no is [protected].

Outside the packaging was very good, but when I opened the pack, System is not working.

Like many other unhappy customers, I have also decided not to do shopping from a company like you.

Kindly replace the music system or refund our money asap.

Sahil Dhall
[protected]

Indiatimes Shopping. — Ordered Item not received

Dear Sir,Madam

With reference above subject, I have ordered through online Book along with CD to India times shooping, But till date i did not received any item. Please find attached

Please give your mail id to forward my mails sent and received from INDIAtimes CC

Thanks & Regards
Haricharan C.P

Ggenuine

Indiatimes Online Shopping — order item did not deliver & not refunded from indiatimes shopping

MY Order No.[protected] IN INDIATIMES ONLINE SHOPPING ON Jan 10,2012 5:19 PM ,I ORDER TWO PRODUCTS ,FIRST ONE IS "Opposites" BOOK WORTH RS 11.00,THIS ITEM "OUT OF STOCK" SO CANCELLED ORDER BUT DIDNOT REFUNDED YET ,SECOND ONE IS "Nokia 101(Phantom Black)MOBILE" WORTH Rs 1499.00,DIDNOT DELIVERED TO ME TILL TODAY(NOTE:THERE ARE AWB NO GIVEN INDIATIMES SHOWS Delivered To Wrong Person or Address) ,I CALL & MAIL TO CUSTOMER CARE OF INDIATIMES ,BUT NO TIMELY RESPONSE ,NOT SOLVED MY PROBLEM,MY ORDER PENDING IN LAST 40 DAYS AGO ,STUCK MY AMOUNT Rs 1510.00 IN INDIATIMES,SO TAKE LEGAL & SERIOUS ACTION TO INDIATIMES ONLINE SHOPPING(Times Internet Ltd)& DELIVER MY ORDER PRODUCTS OR REFUND MY AMOUNT WITH COMPANSATION ,THANK YOU

Dear Customer,

Hello from Indiatimes Shopping.

Thank you for using IndiatimesShopping.com

We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We are taking up this case on a priority and a customer service representative has been assigned this task to help you out with the issue you are facing while shopping with us. You may expect a call very soon.

We would also request you to mail us at [protected]@indiatimes.co.in with your updated contact details to assist you better.

You can also kindly tweet us anytime at Cust_Help for updated information.


Thanks,
Customer Help Desk
Indiatimes Shopping
http://shopping.indiatimes.com

TILL TODAY 90 DAYS CROSSED, MY ORDER, BUT NO DISPATCH, NO REFUND, NO COMMUNICATION, I HAD NEVER EVER SEE THIS TYPE ONLINE SHOPPING SITE LAST FIVE YEARS!!!

Indiatimes — Goods ordered online, did not receive

Hi,

I ordered a Sony PS3 320GB with Medieval Moves Bundle (with in-built Blu Ray Disc Player) (Black); online through Indiatimes shopping on the 14th May. The expected delivery time given was 4-5 days. There is still no sign of the item.
I have sent numerous mails and made several phone calls but of no use. I finally cancelled the order on May 24th and also got my cancellation number 239142. Now I am waiting for my refund and that too is not coming. I have paid a heavy amount of Rs18991.00 for this item and now I am not even getting my money back. Everytime I write to them, they ask me to wait for another 2-3 days! Please help!

Thanks
Anju Kumari

Hi Vatsh,

We sincerely apologize for the inconvenience. We have taken note of your case ID and out customer care team will get in touch with you at the earliest. We look forward to resolve your issue as soon as possible.

Regards
Indiatimes Shopping
Customer Care Help Desk

Dear Vatsh,

Hello from Indiatimes Shopping.

Thank you for using Indiatimes Shopping.

We are taking up this case on a priority and a customer service representative has been assigned this task to help you out with the issue you are facing while shopping with us. You may expect a call very soon.

Thanks,
Customer Help Desk
Indiatimes Shopping

Dear Vatsh,

While trying to resolve your issue as soon as possible we have found that the case ID you mentioned here doesn't exist. Please provide us with the correct case ID or your Order Number to help us process your complaint faster.

Thanks,

Indiatimes Shopping

Flipkart.com — Product not delivered ...Can't track courier Id (Order Id:- OD21014170133)

My order id is : OD[protected]. I ordered all total 5 books . They have
shipped those on 16 th October via India post. Today is 29 th October
. I do not receive a single book !!! Very strange. Even they provide a
courier tracking Id " EW[protected]IN " which does not work . I am
unable to know my product status. I ordered this product for gift
purpose for my niece who will leave India on 28 th. But I am at a loss
now. I made numerous call to your customer care ... No solution. I
must say their customer service is very poor. I do not expect it from
them. I think I am cheated. There is no shipment from them at all!! They
gave me a fake courier id, that is why it does not work in their site.
I am completely dissapointed with them. I think they will never solve
my problem. If they have little courtesy for customer , please please
cancel my order and refund my Rs.312 to my credit card account. After repeated calls and emails , they provide me the address from where they shipped. It is from Kolkata . 90 K.M away from my home .. 2 hours distance from my house by train or bus. Actually they never shipped my product.. so how can I receive my product?? Basically traders of Kolkata are cheaters. I know them from my first hand experience.
Thanking You.

Yours faithfully,
Jia Ur Rahaman
Mob:-[protected]

Dear Jia Ur Rahaman,

Greetings from Indiatimes Shopping.

We apologize for the unpleasant experience you had while shopping with us. We promise to resolve this issue as soon as possible and soon you will be updated about the status of your complaint.

We at Indiatimes Shopping are trying our best to make shopping more convenient for you.

Thanks,

Indiatimes Shopping

Dear Jia Ur Rahaman,

The issue listed above has been resolved on 5th November, 2012. We apologise once again for the inconvenience and look forward to have you shopping with us again.

Thanks,

Indiatimes Shopping

Please go through the brochure/bills/receipts for any terms and conditions.You can send them a legal notice stating your grievance and for the refund. You have a very prima facie case against the Company. They will certainly start responding to you immediately. I am a lawyer. Please do not hesitate to call me.
Satish
Cell No.:- [protected]

Dear Mr. Kumar,

Greetings from Indiatimes Shopping.

We sincerely apologize for the delay in delivering your product and we promise to resolve this issue as soon as possible. Your complaint has been registered with our Customer Help Desk and you will be informed about the resolution status of your complaint.

We look forward to have you shopping with us again.

Thanks,

Indiatimes Shopping

Dear Sir,

I have a lot of respect towards your company.But as a customer i need good service but i don, t know whether your service is not good or my expectation was high from you.But i am comletely unsatishfy from your esteem service.

If i will not get my items within 24 hour.I will go to consumer court for my justification.

Thanking you

Guddu Kumar

Dear Guddu Kumar,

The issue listed above has been resolved on 3rd November, 2012. We apologise once again for the inconvenience and look forward to have you shopping with us again.

Thanks,

Indiatimes Shopping

wap.indiatimes — UNSUBSCRIPTION OF SERVICE

I AM A BSNL SUBSCRIBER AND I HAVE SUBSCRIBED FOR DOWNLOADS FROM HOLLYWOOD SIZZLER CATEGORY FROM YOUR SITE AT THIRTY RUPEES PER MONTH AND NOW I HAVE DECIDED TO UNSUBSCRIBE THE SERVICE. PLEASE UNSUBSCRIBE THE SERVICE.MY NUMBER IS [protected]

my number is [protected] and i am a bsnl user. i have complaint so many times for the unsubscription of follo service on my number. so this time please unsubscribe it other wise i have to coplaint in the consumer forum regarding this.

i am a bsnl custmor my mobile no is [protected].kindly immediatly unsubscribe the follow service on my mobile and stop sending daily sms from BP-TIMES and charging money from my mobile balance.

i am a BSNL customer.my mobile no is [protected] kindly stop the daily SMS from http.waps.india.be3a.com wapsub.html?t=subwaphwsizzlers &p=dd&a=1.service from 58888.

I am a BSNL customer.my mobile no is [protected] kindly stop the daily SMS and subscription from bikni babes subscription from BV-ITIMES.

please unsubscribe the service from my mobile.I ihave complaint earlier regardind this but didnt any type of necessary actions were taken. So please this time unsubscribe all subscription this otherwise I have to port my number with the other service provider.

Dear Vivek,

Hello from Indiatimes Shopping.

Thank you for using Indiatimes Shopping.

We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We are taking up this case on a priority and a customer service representative has been assigned this task to help you out with the issue you are facing while shopping with us. You may expect a call very soon.

We would also request you to mail us at [protected]@indiatimes.co.in with your updated contact details to assist you better.

You can also kindly tweet us anytime at Cust_Help for updated information.

Thanks,
Customer Help Desk
Indiatimes Shopping
http://shopping.indiatimes.com

Dear Vivek,

Greetings from Indiatimes Shopping.

We are sorry to know that your issue is still not resolved. We sincerely apologize for the inconvenience and are trying our best to ensure pleasant shopping experience to valued customers like you.

Thanks for your feedback and soon you will be informed about the developments regarding your complaint.

Thanks,

Indiatimes Shopping

Dear Ashutosh Parida,

Steve here from the Customer Relations team. Always here to help!

Thank you for shopping our product. However, we do apologize for the confusion & inconvenience caused to you. We don’t indulge in issues occurred from purchase via non authorized sites or retailers not affiliated with us. For any concerns regarding these companies, please contact them directly.

Thank you.

Sincerely,
Steve

Dear Sir,
I had filed this complain not against Titan Industries but against Indiatimes Shopping for wrong product delivery & no reply given against my claim for Refund of money.

Regards,

Ashutosh Parida.

Dear Ashutosh,

Hello from Indiatimes Shopping.

Thank you for using Indiatimes Shopping.

We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We are taking up this case on a priority and a customer service representative has been assigned this task to help you out with the issue you are facing while shopping with us. You may expect a call very soon.

We would also request you to mail us at [protected]@indiatimes.co.in with your updated contact details to assist you better.

You can also kindly tweet us anytime at Cust_Help for updated information.

Thanks,
Customer Help Desk
Indiatimes Shopping
http://shopping.indiatimes.com

Dear Ashutosh Parida,

Hello from Indiatimes Shopping.

We apologize for the inconvenience and promise to resolve this issue as soon as possible. Your complaint has been registered with our Customer Help Desk and soon you will be informed about the developments regarding your complaints.

Thanks,

Indiatimes Shopping

Dear Sir,
Now my complain is given before 5 days. I have no reply received regarding resolve the matter from you. Only one reply our case manager will contact you within 24-48 hours. Is your 48 hours not completed? Now how many days you will required to resolve a single case, please inform and immediately refund the amount to me as per your policy for 5-7 days to refund the amount. Please refund the amount with Interest.

Thanks,
Ashutosh Parida

Dear Sir,
Please update me the complaint status in this site only or through e-mail.

Regards,

Ashutosh

Please give some reply indiatimes shopping guys/cheaters, perhaps you don't have any word/line to reply...

I suggest you the best line for reply "please allow us some time to get back to you or your case manager is call to you between 24-48 hours".

Now I don't want to attend any call from you... Only I want refund of my money immediately.
I don't have a single second of time to discuss with cheaters like you.

Indiatimes.com — 8 salwaar kurta & dupatta

Order no [protected]
Product does not match any item shown in the advertisement published in newspaper.