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IndiaTimes.com Complaints & Reviews

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Last updated Jun 15, 2023
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IndiaTimes.com reviews & complaints page 19

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G
guptasamirk
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Non Delivery and no refund

Address:Gautam Buddha Nagar, Uttar Pradesh

I bought 3 items from indiatimes shopping on 31.10.2012 vide order number [protected]. One of the items was delivered, another was cancelled by the agency without any information to me and the third one has not reached me even after 11 days, several calls and a few written complaints (the last being 502183 dated 10.11.12).
The service is extremely bad with no feedback or action from their side.
They are neither delivering the...
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souvik25
from Kolkata, West Bengal
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Indiatimes Shopping refund process

Address:West Bengal

Product: Karbonn A7 Plus (White)
Order No: [protected] & Case No: 464566 (Actual order)
Order No: [protected] & Case No: 502709 (Replacement order)

Ordered for this mobile on 22nd Oct'12 using Indiatimes Shopping site. The listed price was INR 6520. After online discount the final price came to INR 5998.40. Was paid online using my credit card.
My concern was to send me invoice for the amount...
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Vicky 0208
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Deducted after cancellation the product

Address:East Delhi, Delhi

Dear Sir / Mam,

I have purchase a Samsung Galaxy tablet on 7th Sep. 2012 through Credit Card EMI and after 2-3 days i cancel the order. Indiantimes shopping call executives confirm my cancel order & email it to me but they forget the inform their account / finance department for the same.

And Now they deduct the 1st EMI from my credit card , Pls help me on this matter.


Regards,
br...
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souas62002
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Delivery of product Order

Address:South 24 Parganas, West Bengal

I ordered a Canon Digital Camera on 10th of October 2012 but still its not Delivered. Even i raised a complaint for the non delivery of product they still not providing me any proper reason for delay.On 5th NOV in my Credit Card Statement they claimed the amount of the product while yet not delivered...
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Y
yashshah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Not Delivered

Address:Bangalore, Karnataka

I had placed order (Order no. [protected]) with Indiatimes Shopping on 21st October, 2012. The expected date of shipment was 31st October, 2012 and expected delivery date was 3rd Nov, 2012. Since i did not receive any intimation of shipment i called up Indiatimes Shopping customer care no. and they informed that shipment has been delayed and will be shipped by 3rd Nov. I received mail on 3rd nov that order has been shipped through Overnite...
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Address:West Delhi, Delhi

I order samsung laptop with order number - [protected] on 30 september 2012. My laptop was delivered to my neighbor instead of me on 9th october 2012. I can manage with this careless delivery. Then I opened box and found there is no invoice in the box. I contacted indiatimes and register a complaint with case number - 446855. They told me that it will be resolved by 1st november 2012. I had to register for extended warranty (promotional scheme)...
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sivakashi
from Chennai, Tamil Nadu
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Received wrong product, they are not responding at all

Address:Hyderabad, Andhra Pradesh

Order ID : [protected]
Case Id. 402337 - I have already registered a case with indiatimes shopping but no use.
Wrong Product received. I want return and cancel my order.
Ordered product:
Chicco Baby Sleep(http://shopping.indiatimes.com/baby-toys/baby-accessories/chicco-baby-sleep/40163/p_B758805)
Received product:
Chicco Anti Suffocation Pillow For Cot(http://shopping.indiatimes.com/baby-toys/beds-cradles/chicco-anti-suffocation-pillow-for-cot/10600/p_B758873)....
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Shitiz Goel
from Almora, Uttarakhand
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unnecessary order taking

Address:Udham Singh Nagar, Uttarakhand

On OCTOBER 24, I ordered a netbook laptop with the order no. [protected] from www.shopping.indiatimes.com, and succesfully payed them as well got a confirmation email from them.
But now when the date of shipment came they are saying that it is out of stock and they are cancelling my order.
After that they are saying that they will return my money after 10 days.
Now i want the consumer forum to ban such sites which take...
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N
neelam shah
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO REPLIES FROM INDIATIMES SHOPPING

Address:Ahmedabad, Gujarat

their is no response from indiatimes shoppin


I HAVE SEEN THE OFFER OF COMFY BEAN BAG ON 17 OF OCTOBER IN AHMEDABAD MIRROR.THEN I SAW THERE 13 COLOUR OPTION AVAILABLE,AS THERE WAS NOT WRITTEN THE LIST OF COLOURS SO I VISITED YOUR WEBSITE I.E. SHOPPING.INDIATIMES.COM/RO .THERE ALSO I DIDN'T FOUND THE LIST OF COLOUR SO I FOUND THEIR ONLINE CHAT AS I ASKED IN ONLINE CHAT THE SAME QUESTION HOW CAN I SELECT THE COLOUR...
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A
a.v2612
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not delivered

Address:Patna, Bihar

Sir,
I had booked a philips induction cooktop from shopping.indiatimes.com on 9th october and payed the amount through my debit card and till now they have not delivered my product and every time they says that it would be delivered today but never happens now they tells me that i would receive a call back from there consultant but that also never happens. I have spend more than Rs250 just calling them. Now Its 31st and I can't...
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Siva1112
from Chennai, Tamil Nadu
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More money taken from my account

Address:Kanchipuram, Tamil Nadu

Dear Sir,

Saturday 27/10/2012 , I purchased a New Attractive Folding Luggage Trolley from IndiaTimes Shopping http://shopping.indiatimes.com/

First of all the rate when i chose the product was RS.799/-

Next i applied their coupon "DIWALIOFFER" , then they rate was reduced to RS.559/-

When i moved to payment page, there also the rate was showing RS.559/-

After...
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S
scyllanaresh
from Vellore, Tamil Nadu
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Order cancelled and amount not refunded

Address:Coimbatore, Tamil Nadu

Order No: [protected], Case ID: 422045
I have been following up with Indiatimes for 3 months to get my refund for a cancelled order and still haven't got it. I sent the card statement and still they say it's credited. Till date they haven't given me any technical information. For all cases that i raised they just closed the tickets without a word of confirmation. And they don't reopen closed cases and instead create...
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Address:Patna, Bihar

I received a totally damaged item (samsung microwave) for 12k and my request for replacement and refund (Case Id. 391913) has still not been addressed for 3 months.

I am being always told my case manager is working diligently on the case but he does not even has time to call me nor attends my call. There is no way i can reach him or any senior executives other than the good for nothing customer care reps. The product has been...
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Z
ziaur2k
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No shipment .. Fake Courier Id (Order Id:- 3001558527) (Case Id:463354)

Address:Nadia, West Bengal

My order id is : [protected]. I ordered Kid's laptop . You have
shipped those on 16 th October via Blue Dart Courier. Today is 26 th October
. I do not receive anything !!! Very strange. Even you provide a
courier tracking Id "AWB [protected] " which does not work . I am
unable to know my product status. I ordered this product for gift
purpose for my niece who will leave India on 28 th. But...
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S
sujithdial
from Noida, Uttar Pradesh
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Duplicate Battery Charger

Address:South Delhi, Delhi

Dear Sir,

Complaint Against : Indiatimes Online Shopping
Item Purchased : Sony DSC-5000
Order No : [protected]
Complaint(Case) ID : 445494 (after the complaint, the company given this case Id)

I am Sujith N P, I had purchased a Sony DSC-5000 camera from INDIATIMES ONLINE SHOPPING as per their news paper advertisement 11 Sep 2012, the advertisement was , some gift will get with...
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GUDDU BAHIRO
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

items not deliver till now

Dear Sir

i have purchased one watch by online shopping with above company.I was supposed to give gift to my sister.As i have booked my items on 8/10/12 and date of delivery was 13/10/12 but till now i have not recieved my booked items. Inbetween this i have contacted their customer service centre but they always tell that you will get your item within 24 or 48 hours but so many times has passed till not i have not got my items.br...
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P
pratapmahendra099
from Varanasi, Uttar Pradesh
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unsubscribe the follo services on my number

Address:Uttar Pradesh

please unsubscribe the follo service from my mobile number [protected]. ihave complaint earlier regardind this but didnt any type of necessary actions were taken. so please this time unsubscribe this otherwise i have to port my number with the other service provider....
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V
v.tewari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not responding- cheating

Address:Mumbai Suburban, Maharashtra

Indiatimes online shopping service is most poor quality. They don't bother about their customers expectation/ need/ requirement, they are offering their services as they wish to. They take as many days as they wish to dispatch the product. They play/ cheat with the customers sentiments, expectations. No one should book any product from their online shopping sites. In my case, Order No:[protected], dated: 2nd Oct'2012. for a Seagate...
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Vivekkumaon
from Delhi, Delhi
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Delivery of wrong product

Address:Delhi

I had ordered an product online with indiatimes shopping. The money for the the same was paid through ycredit card on 01/ 02 oct 12. The product delivered to me was not the one I had asked for. Hence, on 06 oct 12 I lodged a tele complaint and the I'd given to me was 437171. I have been interacting wIth India times shopping almost everyday but no resolution has been given till now. My money is also not returned....
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ashutoshctc
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Bad Service By Indiatimes Shopping

Address:Odisha

Dear Sir,
I was ordered a Fastrack Women Wrist Watch having model No. 6031SM02 on 07.10.2012 through Debit Card in Indiatimes Shopping website (order no. [protected]), which was dispatched by them on 11th Oct & received by me on 15th Oct. When I was got that product from Courier Staff I found that the wrong product i.e. Fastrack Women Wrist Watch Model No. 6051SM02 was given to me. I immediately registered a complain against...
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