IndiaTimes.com Complaints & Reviews

Through this post I wish to warn all online shoppers to stay away from Indiatimes Shopping. This year during peak winter season on Jan 4 2013 I placed an order for Bajaj oil room heater. The product was delivered after one week. When I opened the package the product was broken at multiple places. I made an immediate complaint and I was asked to send photos of damaged parts which I did. After this started the worst harassment I have gone...

Ordered 18" Buddha statue through Indiatimes Shopping, and received this in a damaged condition on the 29th of December 2012. Since then they have done nothing to get it replaced. According to them they cannot do a reverse pick-up, although it is possible to send something there....

I had purchased a prestige wet grinder from indiatimes shopping on 21st Dec 2012and the product was delivered on 8th Jan 2013 totally damaged and from that day i have been complaining to indiatimes daily either by phone or email but they keep on telling me that they will arrange for the reversal and they will call me from their side after the complaint has been processed but after that there is neither any information either by phone or mail.It...

I have placed an order for an Apple iPad on 5th Jan 2013.
Its been 10 days and still the product has not been shipped.
On enquiring the CSR tells me the order has not even been verified due to a technical problem on their side.
Even after 4 days of sending the required information for verification,there is no update...

Very bad service even though I did not face any problem with my earlier orders with them.br...

I have cancelled my Order No [protected] Sub Order No 00003 on Dec 7 2012 as I am not satisfied by the size 44. I wanted size 42, which is out of stock. Please cancel the order and initiate refund in my credit card account. DONT SHIP the order.

Indiatimes Shopping have shipped the order and now they are not doing return pickup and refund even after 1 month.

Indiatimes Shopping is giving worst customer experience....

to support
Dear Sir /Madam,
I have buy karbon A 21 mobile through Indiatimes Shopping. They send me a seal tampered box. when i write mail to him they were saying that if it damage then only they can replace it. why they send me seal tampered box. anyone can see easly that seal is broken, they laminate that box and send to me.Still i have not touched this mobile box, i am keeping this as i get same. Please help me in this. br...

My order ID on indiatimes is [protected]. I have ordered a gitanjali gold coin from there website on 14th dec 12. Till now they have not delivered that to me saying that there is a problem from vendor's side. If there is a problem from vendor why are they still selling the product online so easily? they are cheating customers by taking money and earning interest on that. They are not delivering my product. They want to cancel it after...

I booked a Micromax Fun Book Pro tablet (B987517 - Micromax Funbook Pro (Slate Grey) (1) ) on 5th Dec with Indiatimes as they were offering discount. They promised me to deliver it on 15th December but till now they have not delivered. What can be done and how to go forward with this. My Order Number is # [protected]. I had made payment with credit card. Now this is not only taking away my trust from online shopping but also they have blocked...

Hi ,

I order a shirt cotton county mouse plain men shirt on Dec 18, 2012 1:40 PM order number is [protected] . I received the product totally different Which was shown on your website. The quality and color is very cheap and very different. And when i call your customer care (Mr. Kuldeep gupta) told me that they will not generate any complain against this.This is not the way U will give any product and we will have to accept.and...

Hi,

this was regarding order number: [protected]
purchased an apple ipad 4 for 28072 as emi 4679 per month for 6 months through standard chartered credit card. When I received the statement I found that the entire amount was debited from my credit card. I have all the documents and proof for this. I contacted indiatimes shopping and they logged a case 598920. All they did was called me after two days and asked me to contact...

I ordered samsung S3 (order # [protected]) on 12/17. I received samsung E2252 on 12/24. I filed a complaint immediately on 12/24 with indiatimes (case # 593973) and sent the below mail as requested.Yet to hear back on a firm date when i will get the phone i ordered.

I am very deeply hurt by the lack of customer centricity being shown by folks assigned to my case. Vivek is my case manager who is never available in office....

I already logged a complaint on 19 dec 2012, but still its near a month my product is not delivered, its such a disgusting website and its service i will never buy any product again from Indiatimes shopping.com... my order code [protected]...

I had placed an order for a Nokia phone in Indiatimes shopping web-site on Dec 21, 2012. Order number - [protected]. I had called the customer care on Dec 26, 2012 and they advised that it will be shipped on Dec 28, 2012. Now today (Dec 27, 2012) they called and told that Indiatimes is shopping is cancelling the order from their end stating that they do not have stock. They are not ready to refund the amount immediately as well. Already they...

I had purchse mobie after online presentation of product deatils and feedback, product was not as per the website specification, even not in working condition. and was return within 7 days as per instruction of goods return policy. I have copy of invoice where consignee of product is indiatimes.com
and buyer is myself. since seven months passed several mails are communicated, but no reply. nor my paid amount refund / transfer to my...

I have ordered the two items vide order no. [protected] on dated 15 november 2012 and received the items separately. First item I received on 21 november and the second item I received on 27 november 2012. first item is a book and is upto the mark. But the second one was a webcam and the company has sent me the webcam which is not according to the order. I registered the complaint against case id 538983 on the same day and request to change...

I placed Order No. [protected] for B1112995 - Induction Cooker Chef Xpress - Morphy Richards (1) with Indiatimes shopping on 25-Nov-2012. The product was delivered on 3-Dec-2012 by their courier partner Aramex Express (AWB No.:[protected]) but it was delivered in broken state. Just after bringing out the product from the package it was found that the bottom part of the induction cooker was broken into some small pieces. Also, after switching...

I purchased a tablet pc from indiatimes online shopping. There was some fault in hardware
so I registered a compalint with them.I completed all the procedure I.E. Obtaining doa certificate ( dead on arrival ) from registered service station of company bsnl penta and forwarding the same to indiatimes.Even after completing all the procedures they are not ready to replace the same and give different reason everytime I call their customer...

Hi,

I bought 2 pen drives as a combo offer from Indiatimes shopping, but they send only 1 and are blaming it on their vendor. In-spite of repeated calls to their customer service they just have forgotten about it.

Extremely Unhappy

Order NO: [protected]

Case Id: 523130

Indiatimes shopping are the biggest cheaters, robbers, customer service is good but they don't...

Dear Sir,

I HAVE RECEIVED THE product "Zync Tablet - Z930" ORDERED VIDE ORDER NO. [protected] on[protected]

WIFI IS NOT WORKING ON THIS TABLET. ITS RANGE IS VERY LOW.
RANGE IS SHOWING NEAR WI FI ACCESS POINT ONLY.
IT shows WI FI NOT IN RANGE AFTER 1 METERS ONLY.

As per Indiatimes.com's "return policy", product can be returned with in 7 days of delivery.br...

MY NAME IS ABHIJIT DAMEDHAR www.indiatimes.shopping.com On oct 30, i ordered pack of deodorant, i made the payment at the time, the product Should be delivered within 7 days but they gave 11 days, after more than 12 days their executive called me saying your order will be shipped within 48 hours, till now the product is not delivered My order no. Is [protected]. Please sir, take any serious action as soon as possible....