India Today / BagItToday Complaints & Reviews

My order number is[protected]. Which was delivered to wrong address. They also delete my address from profile. Now they are not sending the good back by saying that Aramex has not yet delivered back however on the Aramex site fact is following. They are expecting a updated information to reschedule delivery while bagittoday is not updated information on that and expect goods back from Aramex to resend it again. There is lack of coordination and focus on the customer's complaint at all and just send standard mail templates for false assurances and excellent service promise. Now i doubt that they even they will send to updated address or will make same mistake again.

Location Date Activity
Ahmedabad,India 09/28/2010 01:17 PM Attempted Delivery - Incorrect or Incomplete Address / Delivery Rescheduled
Ahmedabad,India 12:49 PM Shipment to be Returned to Shipper
Ahmedabad,India 09/27/2010 12:40 PM Attempted Delivery - Incorrect or Incomplete Address / Delivery Rescheduled
Ahmedabad,India 10:53 AM Shipment Out for Delivery
Ahmedabad,India 09/24/2010 10:58 PM Shipment on Hold
Ahmedabad,India 12:00 PM Attempted Delivery - Incorrect or Incomplete Address / Delivery Rescheduled
Ahmedabad,India 11:16 AM Shipment Out for Delivery
Mahipalpur-Main office,India 07:20 AM Shipment Forwarded to - Baroda,India
New Delhi,India 03:36 AM Shipment Record Created - Full Record
Mahipalpur City,India 03:00 AM Shipment Forwarded to - Mahipalpur City,India
Mahipalpur City,India 12:04 AM Shipment Received at Origin Facility
Mahipalpur City,India 12:02 AM Shipment Received at Origin Facility

I have ordered a Watch for Rs 6,296/- on 4th Sept. Billing ID[protected] for my cousin in India.
I am supposed to receive the item (along with free gift of another watch) within 3-4 weeks.

Now we are on 7th week, I didnt receive it. I am trying to call the call center number[protected] and it is not working. It says connecting to the execuctive, but gets disconnected.

I sent couple of mails to their IDs, and no reply.

Regards
Raghuram

Dear sir,I have subscribed to India Today Journal online as per the email offer received from Bag it today.com.
I am receiving the journals but there was gift of mobile with the subscription,company has not sent the gift as per the promise.

Chandargi B B
[protected]@gmail.com
[protected]

Sir,

Placed an order on India Today and paid the money through credit card on 2nd May 2010. Till date I did not get the ordered items. I am enclosing the entire correspondence for your information.

from sastry sobhana <[protected]@gmail.com>
to [protected]@indiatodaybookclub.com
date Tue, May 11, 2010 at 4:51 PM
subject complaint
mailed-by gmail.com

hide details May 11
Dear sir,

I placed an order in response to your advertisement and paid an amount of Rs. 3298/- through my credit card.
Today the courier man demanded Rs. 3298/- and when I said that I had already paid the amount, he did not agree and took away the parcel.

Immediately I contacted the customer care No. 011.40502424 and I was told that the amount was not deducted from my card and asked me for the credit card statement to be submitted to you. Immediately I contacted my credit card wing of SBI which confirmed the deduction of the above amount to Living Media on 2nd May.

I informed the same to the customer care of Living Media again. They are insisting for the card statement. I will have the card statement only after one month.This is really horrible and playing with the customers.The incharge may please look into the details and sort out the problem.

The ID booking no.[protected].

Dr. C.V.Narasimham
Visakhapatnam.

from Response <[protected]@indiatodaybookclub.com>
to sastry sobhana <[protected]@gmail.com>
date Wed, May 12, 2010 at 11:23 AM
subject RE: complaint

hide details May 12
Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we request you to kindly provide us the scanned copy of your credit card statement along with the auth code so that we can check the details and inform you the same.

Waiting for your revert.

We value our customer and trust that you enjoy our products.

Your valuable association with India Today Book Club is prestigious for us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
Prachi
India Today Book Club

from sastry sobhana <[protected]@gmail.com>
to Response <[protected]@indiatodaybookclub.com>
date Wed, May 12, 2010 at 3:02 PM
subject Re: complaint
mailed-by gmail.com

hide details May 12
Dear Mr./Mrs. Prachi,

Thank you very much for the reply and the immediate attention towards the customer. I placed the order over phone and I have only the ID booking no.[protected]. I could not understand what ismeant by the auth code and so I am unable to provide the same.

Please find the attachment of my bank card statement which I resceived todayonly. It clearly shows that an amount of Rs. 3298/ is deducted towards Living Media India to Delhi.

Please check your accounts and send the order immediately. I am not happy with your customer care people since they were very discourtious towards the customer. They vehimently refused to provide any help or solution. First one gentleman sopke and later a lady sopke who was vsery discourtious. I am very sorry for the bitter experience.

Any way,I wish to have this as my last attempt to have any deal with LIving Media.

With warm regards

Dr. Narasimham. c.v.
Visakhapatnam.

scan0001.jpg
1474K View Download






from Response <[protected]@indiatodaybookclub.com>
to sastry sobhana <[protected]@gmail.com>
date Wed, May 12, 2010 at 4:30 PM
subject RE: complaint

hide details May 12
Dear Member,
We thank you for your mail to us.
With reference to your mail we would like to inform you that AUTH code is the authorization code which is generated on every particular transaction made by you, it will be provided to you by the special request made to your concerned bank. We request you to kindly confirm the same from your bank and, kindly provide us the scanned copy of your credit card statement along with the auth code so that we can check the details and do the needful.
We value our customer and trust that you enjoy our products.
Your valuable association with India Today Book Club is prestigious for us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Manisha
India Today Book Club
from sastry sobhana <[protected]@gmail.com>
to Response <[protected]@indiatodaybookclub.com>
date Wed, May 12, 2010 at 7:19 PM
subject Re: complaint
mailed-by gmail.com

hide details May 12
Dear Manisha,

Thank you very much for the immediate reply. Please note the desired information.
The authorization code of the transaction is 094923. The scanned credit card statement was already sent to you. However, I am sending the same again since you did not acknowledge the same.

With warm regards
Dr. Narasimham.
Visakhapatnam.
- Show quoted text -
On Wed, May 12, 2010 at 4:30 PM, Response <[protected]@indiatodaybookclub.com> wrote:
Dear Member,
We thank you for your mail to us.
With reference to your mail we would like to inform you that AUTH code is the authorization code which is generated on every particular transaction made by you, it will be provided to you by the special request made to your concerned bank. We request you to kindly confirm the same from your bank and, kindly provide us the scanned copy of your credit card statement along with the auth code so that we can check the details and do the needful.
We value our customer and trust that you enjoy our products.
Your valuable association with India Today Book Club is prestigious for us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Manisha
India Today Book Club
From: sastry sobhana [mailto:[protected]@gmail.com]
Sent: Wednesday, May 12, 2010 3:02 PM
To: response (ITBC)
Subject: Re: complaint
Dear Mr./Mrs. Prachi,
Thank you very much for the reply and the immediate attention towards the customer. I placed the order over phone and I have only the ID booking no.[protected]. I could not understand what is meant by the auth code and so I am unable to provide the same.
Please find the attachment of my bank card statement which I received today only. It clearly shows that an amount of Rs. 3298/ is deducted towards Living Media India to Delhi.
Please check your accounts and send the order immediately. I am not happy with your customer care people since they were very discourteous towards the customer. They vehemently refused to provide any help or solution. First one gentleman spoke and later a lady spoke who was very discourteous. I am very sorry for the bitter experience.
Any way,I wish to have this as my last attempt to have any deal with Living Media.

With warm regards
Dr. Narasimham. c.v.
Visakhapatnam.

scan0001.jpg
1474K View Download




from Response <[protected]@indiatodaybookclub.com>
to sastry sobhana <[protected]@gmail.com>
date Thu, May 13, 2010 at 2:05 PM
subject RE: complaint

hide details May 13
Dear Member,

We sincerely apologize for the inconvenience caused to you.

In this regard we would like to inform you that we have forwarded your complaint to our concerned department. Kindly wait for some more time and you will receive your refund very soon.

Once again we sincerely apologize for the inconvenience.

We will be happy to render any further assistance or clarification that you may require.

Your valuable association with India Today Book Club is prestigious for us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days) or Write to us at:

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Warm Regards,
Richa
Executive Relations
India Today Book Club


from sastry sobhana <[protected]@gmail.com>
to Response <[protected]@indiatodaybookclub.com>
date Thu, May 13, 2010 at 5:02 PM
subject Re: complaint
mailed-by gmail.com

hide details May 13
To
Richa
Executive Relations
India Today Book Club

Thank you very much for the immediate reply. Please understand my mail. I never wanted the money back. I wanted the order to be honoured. I felt bad when the parcel was taken back by the courier man when I refused to pay him again since I made the payment through the credit card. Please send me the ordered "Reebok" set.

With warm regards

Dr. Narasimham. c.v.
Visakhapatnam.

from Response <[protected]@indiatodaybookclub.com>
to sastry sobhana <[protected]@gmail.com>
date Fri, May 14, 2010 at 11:32 AM
subject RE: complaint..........ITBC10378749

hide details May 14
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that we have already forwarded your complain to our concerned department and we are following the matter with them. We request you to kindly wait for few days. We will do the needful soon.
We appreciate your patience and hope that you shall bear with us in the interim.
We value our customer and trust that you enjoy our products.
Request you to have faith in the company and we won’t let you down.
Your valuable association with India Today Book Club is prestigious for us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us.
Or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days)

Thanks & Regards
Richa
India Today Book Club
from [protected]@indiatodaybookclub.com
to [protected]@gmail.com
date Tue, May 18, 2010 at 11:21 AM
subject Order Confirmation from India Today Book Club

hide details May 18
Dear C. V. Narasimham

Thank you for your order. We wish to inform you that your order has been put under
process with order no PRINT AD/0GA[protected]. The order value is Rs. 3298 and Order Date is 17-MAY-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

from [protected]@indiatodaybookclub.com
to [protected]@gmail.com
date Wed, May 19, 2010 at 4:07 PM
subject Order Confirmation from India Today Book Club

hide details May 19
Dear C. V. Narasimham

Thank you for your order. We wish to inform you that your order has been put under
process with order no PRINT AD/0GA[protected]. The order value is Rs. 3298 and Order Date is 18-MAY-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club


from sastry sobhana <[protected]@gmail.com>
to [protected]@indiatodaybookclub.com
date Thu, May 20, 2010 at 7:52 AM
subject Re: Order Confirmation from India Today Book Club
mailed-by gmail.com

hide details May 20
Dear Sir,

I am really astonished at your way of work. Please find the mail copied down and the mail sent by you. There are two orders as per your mails one on 17th May and the other is on 18th May. In fact I paid the money through Credit Card on 2nd May. Then the order must have been made prior to it. What is all this . Ther is no coordination between your marketing and execution branches. Please check and process the order.

Thanking you
Your most confused customer
Dr. Narasimham.


from Response <[protected]@indiatodaybookclub.com>
to sastry sobhana <[protected]@gmail.com>
date Thu, May 20, 2010 at 3:58 PM
subject RE: Order Confirmation from India Today Book Club

hide details May 20
Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that we have forwarded your complain to our concerned department and we are following the matter with them. We request you to kindly wait for few days. We will dispatch your order (0GA[protected] soon.

If you have placed any other order, we request you kindly provide us your order number or the booking id, so that we can check your order details and inform you the same.

We appreciate your patience and hope that you shall bear with us in the interim.

We value our customer and trust that you enjoy our products.

Request you to have faith in the company and we won’t let you down.

Your valuable association with India Today Book Club is prestigious for us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us.
Or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days)

Thanks & Regards
Prachi
India Today Book Club

from sastry sobhana <[protected]@gmail.com>
to Response <[protected]@indiatodaybookclub.com>
date Wed, May 26, 2010 at 4:20 PM
subject Re: Order Confirmation from India Today Book Club
mailed-by gmail.com

hide details May 26
Dear Sir,

I paid the amount through credit card on 2nd May and you can see the entire correspondence of my letters to your office. How long I have to wait? I don't understand your customer care service. It looks very poorly operated and neglected by the higher ups. Please send my ordered items immediately.

Dr. Narasimham. c.v.

from Response <[protected]@indiatodaybookclub.com>
to sastry sobhana <[protected]@gmail.com>
date Thu, May 27, 2010 at 11:35 AM
subject RE: Order Confirmation from India Today Book Club

hide details May 27
Dear Member,
We thank you for your mail to us.
With reference to your mail we would like to inform you that your order PRINT AD/0GA[protected] is under process and would request you to kindly wait for few days and you will receive the same shortly.
Please note your Membership number ITBC10378749 for your future references.
Your valuable association with the India Today Book Club is prestigious.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Thanks & Regards,
Piyush Thapa
Executive-Customer Relations
India Today Book Club
from sastry sobhana <[protected]@gmail.com>
to Response <[protected]@indiatodaybookclub.com>
date Thu, Jun 10, 2010 at 5:33 PM
subject Re: Order Confirmation from India Today Book Club
mailed-by gmail.com

hide details Jun 10
Dear Mr. Piyush Thapa,

Please find the attachment of the entire mail correspondence between your organisation and me.I really pity the organisation for not able to sort out a small issue. You collected the money through my credit card on 2nd May and till date the material is not sent to me. You are simply passing the time for the reason not known. Any way,

Please understand one thing. on 15th June I am presenting the entire correspondence at local press club and enlighten the public of Visakhapatnam how your organisation is taking the customers for granted and not CARING THEM. This is not a THREAT. It is the outcome of suffering of a common man. The same day it will come on all the electronic media and next in the news papers. Further I wish to put it on the orkut and face book also. The simple reason is that is the only thing I can do.

I need two things. My ordered meterial and what action you have taken on the people of your organisation who are responsible for all the confustion.

Still I believe that you will react and correct the problem immediately.

With regards

Dr. Narasimham.
- Show quoted text -
On Thu, May 27, 2010 at 11:35 AM, Response <[protected]@indiatodaybookclub.com> wrote:
Dear Member,
We thank you for your mail to us.
With reference to your mail we would like to inform you that your order PRINT AD/0GA[protected] is under process and would request you to kindly wait for few days and you will receive the same shortly.
Please note your Membership number ITBC10378749 for your future references.
Your valuable association with the India Today Book Club is prestigious.

Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)
Thanks & Regards,
Piyush Thapa
Executive-Customer Relations
India Today Book Club
From: sastry sobhana [mailto:[protected]@gmail.com]
Sent: Wednesday, May 26, 2010 4:20 PM
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club
Dear Sir,

I paid the amount through credit card on 2nd May and you can see the entire correspondence of my letters to your office. How long I have to wait? I don't understand your customer care service. It looks very poorly operated and neglected by the higher ups. Please send my ordered items immediately.

Dr. Narasimham. c.v.
On Thu, May 20, 2010 at 3:58 PM, Response <[protected]@indiatodaybookclub.com> wrote:
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that we have forwarded your complain to our concerned department and we are following the matter with them. We request you to kindly wait for few days. We will dispatch your order (0GA[protected] soon.
If you have placed any other order, we request you kindly provide us your order number or the booking id, so that we can check your order details and inform you the same.
We appreciate your patience and hope that you shall bear with us in the interim.
We value our customer and trust that you enjoy our products.
Request you to have faith in the company and we won’t let you down.

Your valuable association with India Today Book Club is prestigious for us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us.
Or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days)
Thanks & Regards
Prachi
India Today Book Club
From: sastry sobhana [mailto:[protected]@gmail.com]
Sent: Thursday, May 20, 2010 7:52 AM
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club
Dear Sir,

I am really astonished at your way of work. Please find the mail copied down and the mail sent by you. There are two orders as per your mails one on 17th May and the other is on 18th May. In fact I paid the money through Credit Card on 2nd May. Then the order must have been made prior to it. What is all this . Ther is no coordination between your marketing and execution branches. Please check and process the order.

Thanking you
Your most confused customer
Dr. Narasimham.

from [protected]@indiatodaybookclub.comto [protected]@gmail.com
date Tue, May 18, 2010 at 11:21 AMsubject Order Confirmation from India Today Book Club
Dear C. V. Narasimham

Thank you for your order. We wish to inform you that your order has been put under
process with order no PRINT AD/0GA[protected]. The order value is Rs. 3298 and Order Date is 17-MAY-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely
India Today Book Club
On Wed, May 19, 2010 at 4:07 PM, <[protected]@indiatodaybookclub.com> wrote:
Dear C. V. Narasimham

Thank you for your order. We wish to inform you that your order has been put under
process with order no PRINT AD/0GA[protected]. The order value is Rs. 3298 and Order Date is 18-MAY-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
Dr. C.V.Narasimham
Dear sir.docx
91K View Download


from [protected]@indiatodaybookclub.com
to [protected]@gmail.com
date Thu, May 27, 2010 at 6:16 PM
subject Returned undelivered information from India Today Book Club

hide details May 27
Dear C. V. Narasimham

You seem to have missed the delivery of your order pack. The details of the order pack are as under :
R0797 REEBOK LITE SPEED SHOES - SIZE 10
R0767 REEBOK TEE SHIRTS - M SIZE
R0791 REEBOK SUNGLASSES
R0781 REEBOK BAG
R0782 REEBOK TOWEL(FITNESS KIT)
R0815 RBK WATCH WHITE DIAL BLACK STRAP(I16631)-ROUND DIAL
Order No: 0GA[protected]
Order Value: 3298
Invoice No: ORA[protected]
RTO consignment No: [protected]
Transporter Id: BLUEDARCOD

We will attempt to deliver it once again.
We request you to please contact us immediately to verify your
address details.
You may please reply to this email or call us at[protected] a.m. to 6 p.m.)
or SMS BIT resend at 52424. to verify your address details.
We will redispatch your parcel once the address details are verified.
Thank you once again for ordering with India Today Book Club.

For any further assistance please reply to this email or call us at[protected]
(10 a.m. to 6 p.m.) or SMS BIT to 52424.

Yours Sincerely

Team, Bag It Today

from sastry sobhana <[protected]@gmail.com>
to [protected]@indiatodaybookclub.com
date Fri, May 28, 2010 at 7:13 AM
subject Re: Returned undelivered information from India Today Book Club
mailed-by gmail.com

hide details May 28
Dear Sir,

Thank you very much for one more reply. In fact I have not missed the delivery of the ordered pack.The BLUEDARCOD man brought the pack and insisted for the payment again.By that time I have already paid the amount through my credit card. Please check all my mails to your office. You will know the story fully. As desired by you, I am furnishing my address here below.

Dr.C.V. Narasimham
58-21-5/2/2/
Varun Nivas
APSEB Colony
Near NSTL
VISAKHAPATNAM. (A.P.)
Phone: 0891. 2765666
Mobile: [protected]


from Response <[protected]@indiatodaybookclub.com>
to sastry sobhana <[protected]@gmail.com>
date Sat, May 29, 2010 at 12:33 PM
subject RE: Returned undelivered information from India Today Book Club

hide details May 29
Dear Member,

Thank You for writing to us

With reference to your mail, we would like confirm that your address has been updated in our database accordingly.

Going forward, all the future correspondence will be sent on the confirmed address.

We value our customer and trust that you enjoy our products.

Your valuable association with India Today Book Club is prestigious for us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
kusum
India Today Book Club


from sastry sobhana <[protected]@gmail.com>
to Response <[protected]@indiatodaybookclub.com>
date Sat, May 29, 2010 at 4:17 PM
subject Re: Returned undelivered information from India Today Book Club
mailed-by gmail.com

hide details May 29
Dear Sir,

It is highly ridiculous that you have not said even a single word about the dispatch of my order. It is almost that I paid the money and till now I did not receive the ordered parcel. Please confirm when do I receive the parcel? I feel that you are taking the customer for granted and has very little care for them. What action did you take on your marketing people who caused all this confusion? Who is responsible for all this delay ? Did you take any action on the people for their careless attitude? I really feel bad for your organisational setup.

Finally , please send the parcel immediately and let me know immediately about its dispatch.

Dr. Narasimham.c.v.




from sastry sobhana <[protected]@gmail.com>
to Response <[protected]@indiatodaybookclub.com>
date Sat, May 29, 2010 at 4:19 PM
subject Re: Returned undelivered information from India Today Book Club
mailed-by gmail.com

hide details May 29

On Sat, May 29, 2010 at 4:17 PM, sastry sobhana <[protected]@gmail.com> wrote:
Dear Sir,

It is highly ridiculous that you have not said even a single word about the dispatch of my order. It is almost a month that I paid the money and till now I did not receive the ordered parcel.Please confirm when do I receive the parcel? I feel that you are taking the customer for granted and has very little care for them. What action did you take on your marketing people who caused all this confusion? Who is responsible for all this delay ? Did you take any action on the people for their careless attitude? I really feel bad for your organisational setup.

Dr. Narasimham.c.v.


from Response <[protected]@indiatodaybookclub.com>
to sastry sobhana <[protected]@gmail.com>
date Sat, May 29, 2010 at 5:37 PM
subject RE: Returned undelivered information from India Today Book Club

hide details May 29
Dear Member,

We thank you for your mail to us.

With reference to your mail we would like to inform you that your order 0GA[protected] has been dispatched from our end under the consignment number-[protected] through BLUEDARCOD courier on 07-MAY-2010 but due to some address problem your order has been returned back to us on 26-MAY-2010 and now we have forwarded your complaint to our concerned department to redispatch the same on the given address. Kindly wait for some more time and you will receive your oeder very soon.

Your valuable association with India Today Book Club is prestigious for us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
Kusum
India Today Book Club


from sastry sobhana <[protected]@gmail.com>
to Response <[protected]@indiatodaybookclub.com>
date Fri, Jul 2, 2010 at 7:12 AM
subject Re: Returned undelivered information from India Today Book Club
mailed-by gmail.com

hide details Jul 2
Dear sir,

It is two months back I paid the amount through my credit card and till date I did not get my ordered items. Please return my money with interest if you are not able to execute the order.

With sympathetic views on your organization with such staff.

Dr. Narasimham .c.v.

from sastry sobhana <[protected]@gmail.com>
to Response <[protected]@indiatodaybookclub.com>
date Mon, Jul 5, 2010 at 7:01 PM
subject Re: Returned undelivered information from India Today Book Club
mailed-by gmail.com

hide details Jul 5
Dear sir,

It is two months three days back I paid the amount through my credit card and till date I did not get my ordered items. Please return my money with interest if you are not able to execute the order.

With sympathetic views on your organization with such staff.

Dr. Narasimham .c.v.

From: Bag It Today Concierge [mailto:[protected]@BagItToday.com]
Sent: Thursday, September 09, 2010 7:09 PM
To: contact
Subject: Contact Us
Mail By :[protected]@gmail.com
Topic : Orders Placed
Message : R0797 REEBOK LITE SPEED SHOES - SIZE 10 I paid the amount through credit card on 2nd May 2010 and till date I did not get the items. I sent several mails but of no use.However, I am furnishing the details for your information and further action. R0767 REEBOK TEE SHIRTS - M SIZE R0791 REEBOK SUNGLASSES R0781 REEBOK BAG R0782 REEBOK TOWEL(FITNESS KIT) R0815 RBK WATCH WHITE DIAL BLACK STRAP(I16631)-ROUND DIAL Order No: 0GA[protected] Order Value: 3298 Invoice No: ORA[protected] RTO consignment No: [protected] Transporter Id: BLUEDARCOD
Order Id: OGA[protected]
from Contact <[protected]@bagittoday.com>
to [protected]@gmail.com
date Sat, Sep 11, 2010 at 11:53 AM
subject FW: Contact Us
mailed-by bagittoday.com

hide details Sep 11
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that we have forwarded your complain to our concerned department. We request you to kindly wait for few days. We will dispatch the same soon.
Please note your Membership number ITBC10378749 for your future references.
Your valuable association with Bagittoday is prestigious for us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)
Thanks & Regards,
Jyoti
Executive-Customer Relations
Bagittoday Team
from sastry sobhana <[protected]@gmail.com>
to Contact <[protected]@bagittoday.com>
date Wed, Sep 22, 2010 at 7:44 PM
subject Re: FW: Contact Us
mailed-by gmail.com

hide details Sep 22
Madam,

Thank you very much for the mail. I waited for more than ten days and surprisingly till now I did not get any information from you. I am not able to understand the problem. Please reply.

Dr. Narasimham. c.v.

from Contact <[protected]@bagittoday.com>
to sastry sobhana <[protected]@gmail.com>
date Fri, Sep 24, 2010 at 10:15 AM
subject RE: FW: Contact Us
mailed-by bagittoday.com

hide details Sep 24
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that we have forwarded your complain to our concern department regarding your query. We request you that kindly wait for some days.
Please note your Membership number ITBC10378749 for your future references.
We value our customer and trust that you enjoy our products.
We shall be happy to render any further assistance or clarification that you may require.
Assure you of our best possible services always.
For further queries, please feel free to get back to us.
Or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days)
Thanks & Regards,
Jyoti
Executive Relations
BagItToday Team

from [protected]@indiatodaybookclub.com
to [protected]@gmail.com
date Tue, Sep 28, 2010 at 9:46 AM
subject Order Confirmation from India Today Book Club

hide details Sep 28 (13 days ago)
Dear C. V. Narasimham

Thank you for your order. We wish to inform you that your order has been put under
process with order no PRINT AD/0GA[protected]. The order value is Rs. 3298 and Order Date is 27-SEP-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS BIT to 52424.

Yours Sincerely

Team, Bag It Today

i had bought mtv sunglasses from baggittoday via my email id .i got an email from baggittoday stating that i would get a pair of mtv sunglasses along with a reebok sipper and 1 mystery gift.the order was for rs.998.when i got the courier ,i got only the sunglasses.i have been requesting them constantly on their customercare number,but they are not responding to my complaint.If the matter is not looked into i will take legal action as i have all the legal evidences against the company.My membership number is ITBC10436574,BATCH NO.566/6,TRACKING ID[protected],EMAIL-KRISHBALDEV @YAHOO.CO.IN.

dear sir,
i booked a watch on[protected]. the billing id is[protected]. according to d details given the order should be dispatched within 3 weeks but its been more than 4 weeks and i still dont have any confirmation abt my order.
i mailed and even called to ur consumer assistance cell but the answers are neither satisfatory nor true.

plz inform me in how many dayz i will recieve my order.......i am not happy at all with your services.
regards
abhishek

I have got a call on 16july 2010 from India today book club customer care that you have got a prize of 1 lakh rupees gift voucher in my lucky draw but you have to purchased two product and also pay courier charge for that by credit card only and not by any other way.
I told why by credit card then he told :sir you have to pay first then the process will continue.
India today book club customer care representative explained regarding process of getting prize and also purchasing benefit of the product . As he told if you purchased kodak 12mp digital camera then you will get 1GB ipod shuffle ,reebok watch and 5000 rupees gift voucher thourgh courier and 1 lakh rupees gold gift voucher on your email within one week. As he told atleast you are getting 1 lakh ruppes gold gift voucher from that you can purchased gold from any outlet so what is need to worry to purchased 12mp kodak camera with1GB ipod shuffle. Then I have paid the amount of the product 11894 rupees. After that I have waited upto one week but they have not sent anything(product or gift voucher).I was in full tension and tried to call but there representative taking call and telling ,sir voice is not clear due to some problem .I called 3 days continuously then 3rd day customer care representative told, sir you will get product soon and for gift voucher of one lakh rupees contact by email [protected]@indiatoday.com. I have mailed so many times then they have sent product :camera,ipod and watches but not sent the 5000 rupees gift voucher . After 2 days of receiving the product they have sent diamond gift voucher coupon of 1 lakh (each 5000 rupees means 5000+5000+5000+.........) by which you can buy only on www.suratdiamond.com/indiatoday website and not any other places or websites. When I have opened the www.suratdiamond.com/indiatoday , there not a single product cost is less than 8000 rupees.These all diamond gift coupons are of no use without put extra money again means I can not able to purchased a single diamond or gold product by these all vouchers.
I have no need of camera and ipod but due to misguiding by customer care executives of indiatoday book club by telling the fake benefits of the 1 lakh rupees gift voucher, I have cheated.
please help in this fraud matters ...........
why indiatoday book club execitives giving wrong information of gift voucher :-you can purchased at any outlet/any website of one lakh rupees why they have not given information of 1 lakh rupees gift voucher but each 5000 rupees and you can purchase only on suratdiamond/indiatoday where the minimum cost of product is 8000 rupees?
There is no use of that gift vouchers and suratdiamond products are not available in city at any shop so I can go and do something .
Why a customer will purchase camera, ipod product from indiatoday book club if it is available outside with less price without misguiding by the customer care executives of indiatoday book club?
please help me regarding these issues.

On September 11 2010, i received a mail from bag it today stating "You have won an exclusive privilege coupon worth Rs 3051 " also
This coupon allows you to buy a Designer Swatch Watch
worth Rs 5050 for Rs 1999 only.

Also get a bonus mystery gift worth Rs 3450.
Click here to discover your gift.

seeing this i went ahead to purchase the swatch watch paying rs 2298 totally. I received the swatch watch on 18 , with an invoice no ORA[protected].However till date i have not received my free gift. The customer care directs you to website which does not exist .the free gift was supposed to be MTV sunglasses.
I have sent to mails to [protected]@bagittoday.com ,however i have not even received a mail acknowledging the mail forget the resolution to my complaint. I promise never to deal with the company gain but what is due to me i should receive. I hope you will help me get what was promised to me.

Regards
A very dissatisfied and furious customer.

I have purchased one Reebok watch worth INR-299 on 23rd September 2010,

My Billing ID is[protected]

My order has been confirmed.
Let me know what is the latest status of my order.
Your customer care no.[protected] not working.
Provide me the status of my order.
My email address is- shubhadeep.[protected]@gmail.com
My contact no. is- [protected]

Memebership No. ITBC10433801

I had placed an order for Bata Shoes against web order no.[protected]. Alongwith the pair of shoes I received a no. of substandard free items as follows:
1 no. Reebok sipper which leaks
1 no. wallet & key chain set where the ring of the key chain is rusted.

Further the Bata shoe ordered for looked old & second hand & was covered with dust.

Also the website clearly mentions "If this is your first purchase, you will get a Free Reebok Classic Watch as your Welcome gift". I have yet to receive this gift.

It is sad that a reputed Organization like India Today is offering junk as a lure to con Customers to buy products online.

READERS & PROSPECTIVE ONLINE SHOPPERS PLEASE BEWARE OF BAG IT TODAY - THEY ARE INVOLVED IN CHEATING THEIR TRUSTING CUSTOMERS.

I am having very very bad experiences with "bagittoday.com"... after 10 times calling to the customer care I got my product after 5 weeks and with the offer a holiday gift was there ...

They ask to aply through "bagittoday.compromos.htm" I tried so many times but it says invalid unique no.. I have complained througth site but no response ..

Also I called to the customer care , they say ...they have requested to concern department and my unique key will be activated..with in 48 hrs .. but its already more than 60 hrs.. still it is not activated... realy I got fedup with the the customer service they provide I nerver experinces such kind of customer service... I am not sure whether I will be getting my Holiday voucher it seems simply for promotion they use such promos.. and they send the free gift.... my order no OGA[protected] and booking id[protected].

Hello,

I have been seriously cheated by BAG IT TODAY. I have made a complain on 20th September but till now no reply from their site. After talking to the customer care executive I made a complain to the [protected]@bagittoday.com id. But it seems no body care about the complain. Following is the complain what I have send to bagittoday.


Hello,
1st Complain:

I have Received a call from Bag it today INDIA TODAY group on 17th Sept stating that I have won a lucky draw worth 3.3 Lakhs of
cash. To receive the same I need to make a payment of Rs. 29,992/- for the TDS amount for 3.3 Lakhs. The persone called himself
as Rohit. On the next day again that person called me and i enquired a lot from him. Rohit clearly told me that that amount will go
for the TDS and I made a transaction of 29992/- . After that he told me that the transation id was not generated and i need to
make another transactiion of 11399/-. After a lots of argument i made another transaction of 11399/-. As per his word, both the
transaction will go for the TDS. After that he gave me 2 transaction ids:
Booking ID:[protected],[protected]
The next day i enquired and came to know that both are the invalid booking ids and the customer care executive asked me to made a
complaint to [protected]@bagittoday.com after getting the authentication code from the bank.
Authentication codes: for 29992/- it's 744576
For 11399/- it's 231108
Next complain:
[protected]
On 18th I got a call from your customer care executive and told me that I am getting 7500/- free gift without any transaction. I
will get 4 things as I have made a purchase of 15899/- earlier. And he asked me to punch the same card number what I used for the
15899/- transaction. I argued a lot as I clearly told him that card should be punched when we have to get a transaction. But that
person clearly denied and told me that it's only for generating the id which I have to show to the courier person. After punching
the card numbers the some of amount 2500/- got deducted from my credit card and I told him that why 2500/- transaction made through
my card. He appoligized me and told me that he had no idea about the transaction and ask me to take the 4 things: 1. travel bag, 2.
Holiday package, 3. home utensils, 4. discount Card. this one is a cheating and bad marketting policy.
The authentication code is : 680801
3rd Complain:

I have Received a call from Bag it today INDIA TODAY group long back that I have won a lucky draw worth 2.2 lakhs of gold voucher.
To receive the same I need to make a payment of around Rs.30000/- for the products as well as for the gold box. I have already got
the products but I haven't received the gold box. Now I don't need the gold box. Please refund my transaction whatever I have made
towards gold box. Booking ID:[protected].

Please refund my money back to my credit card of the following authentication code and booking ids:
Authentication Codes: for 29992/- it's 744576
For 11399/- it's 231108
For 2500/- it's 688801
Booking ID:[protected].
Shall I make a complained in the following link as lots of complain was made over there.
http://www.consumercomplaints.in/lastcompanieslist/
Thanks,
Jayakrishna Mohapatra


Please help me to return back my money.

Thanks
Jayakrishna

Compain on the Prize money
Dear ir/Madam,
I had got a call from the reprentative from India today that I will receive a bumper prize 2.5 L/Blackberry Bold as per their lucky draw. The guy provided me all the details including the addredd and Credit card details that was captured when I booked a HTC mobile/MS Play Station few months ago. He asked me to submit a cash amount to A ONE child foundation trust, which will produce a unique identity number and the prize amount will be tax free. Then he can despatch the courier. I had to believe him as he was able to provide all the data the I gave to India Today group. I transmitted the money of 11K. He gave me the below Aramex tracking number which is not updated from last one month. Also the phone number he was calling is not working now. This is a lession and really allowing me always try to get rid of India today group as they do not have Data security and integrity.

Name of the Person Called: Manoj Kharbanda
Phone Numbers: [protected]/37

Transferes the money to the below account:
A ONE foundation Trust
PNB: [protected]
Asaf Ali Road
Delhi
Code: PUNB0012700

Aramex Courier tarcking numbers:
[protected]
[protected]

Regards,
Dwarikanath Mishra

Location: Bangalore, Karnataka, India
Posted:[protected] by Ghouse Shariff
Email ID : [protected]@gmail.com

gold box win offer
Today morning at 11 A.m. i have call from india today (bag it today).and their person told me that in past 1 month you purchase 1 product form us that base you are selected for gold box win and he told me that in gold box you are a guaranteed winner of Rs.50,000 min. and 55,000 maximum- Cash or Gold Vouchers and they do not give us a clear information of what is in this box they give only gift vouchers to us they told me that cash prize you can win and you have to pay 599 as delivery charges and also you have to purchase one product and this product value (Samsung Cam Corder ) is Rs.11399+ Rs.1198 at the end since they are unable to open the box and for thereby the total cost is 13196. then we open gold box and our person told you that what you win either cash prize or gold vouchers of Rs.50,000 - Rs.55000/- value.but when i pay the Total amount of Rs.13196/- by Debit and credit card then their person opens the gold box and tells me that you have won 10 vouchers of 5000 each of Surat diamond which is of no use to us.They are very clearly duping people with false promises and cheaters go astray without legal action against them from anywhere. i would seriously take action against these online fraudsters .

What is the smart work they do with us.i decide that i personally go to the consumer court against these fraudsters.i am not accepting these things.

[protected] this is no. from i get call and this person whose name is Rakesh Sharma and also some seniors around him. please look in to this matter very seriously and stringent action has to be taken against these culprits because they are very easily cheating people like us.

Dear Sir,

I got a call from India Today tele-shopping department ([protected]) along with an offer of some gold box on 23-Jul-2010. For this I purchased Samsung handy-cam combo of Rs 15990 and also paid Rs.1160 with transaction numbers[protected] and[protected] respectively. I was informed that I will be getting Samsung Handycam worth Rs 17000 and will get a free Philips home theater worth Rs 12000 as free gift. Also, I will get flight coupons of value Rs 7000 and one surat diamond coupon worth Rs 5000. I got the package on 26-Jul-2010. To my shock, the Handycam which I got is of Rs 10990 and the home theater is of Rs 10800. No coupon was sent as well. After repeated mails to [protected]@bagittoday.com, I received the vouchers and flight tickets. But my main issue was the handycam and the home theater. The products mentioned and the products received are totally different. Whenever I emailed asking the situation of the problem, I was asked to wait for some more time. This game is going endlessly till today. I mailed them on 3rd, 4th, 6th, 7th, 11th, 12th, 16th, 18th, 23rd, 26th, 29th and 30th of Aug-2010 and 1st and 3rd of Sep-2010 and got the same reply that my problem has been forwarded to the concerned department and will be solved at its earliest. Finally I got a call on 6th-Sep-2010 from their tele-shopping department number [protected] and I was told that I will be getting the refund in maximum 3 weeks time. I asked how and where to return the product as it was purchased through tele-shopping and the website www.bagittoday.com does not mention any address to return the products purchased through this mode. I was told to wait and they will themselves inform me accordingly. Again no email or call from their side. I mailed them on 13-Sep-2010 about the status and return of the product for which I got the reply that my case has been forwarded to the concerned department and I have to wait for a while. Again no communication was done. So I mailed them on 21st, 22nd and 23rd of Sep-2010. On 24th I got the most shocking reply from some Lalit whose details I am pasting here- “We sincerely apologize for the inconvenience caused to you in this regard. We assure you to provide our best possible services in future. We would like to inform you that as per our company terms & condition its not possible to refund your product money to you & already a one month. We will be happy to render any other clarification that you may require in future. Your valuable association with India Bagittoday is prestigious for us.” I called the customer care department ([protected]) on 6-Aug-2010 where I was told that the issue will be resolved in 72 hours. I called on 23-Aug-2010 and had a word with Neeraj who suggested me to keep the product as it is as the process of refund is too lengthy. In other words he was telling me to forget the money spent. I am totally amazed by the attitude. After the shocking mail from Mr. Lalit, I called to the customer care department again last Friday i.e. 24-Sep-2010 and had a word with Rahul who told me that the refund process has not been initiated and suggested me to return the product without which my refund won’t be initiated (One more new information!!) but didn’t provide the address. I called again same day and had a word with Kuldeep who told me that the system was down and I need to call on Monday. Today I called again and same executive Neeraj answered the call who told me flatly that my ground for asking the refund is not worthy and well enough and I won’t get the refund. I still asked him to register the complaint and give me the complaint number for which he initially told the complaint number is of no use. But when I insisted, he gave me the number as 635948. I asked him that should I return the product, he told me not to do so as I would lose both the product and the amount paid and I would be responsible for this!!! For the information, the products are kept packed in the same box and in the same condition in which I got them, totally unused. We customers are paying our hard earned cash for these products. And these people cheat us? I trusted the brand "India Today" that is why I spent such a nice sum just by a phone call for tele-shopping. This is not done. I want my money back which I paid towards the Handycam combo as soon as possible. Is this some kind of fraud game going on with you guys where you people send cheap products and charge whatever you want and if some customer is not satisfied, you tell him this? India Today is a very big brand and don’t spoil the name of such a brand.
I hope my problem will be addressed properly this time and I get my refund as soon as possible and the suffering I am facing for past 2 months will come to an end.
Regards,

Dr Kumar Aseem

Hello Sir,

This is Maran from Chennai.

I have made some purchase of products from India today last year and they were communicating me the information on Sweepstakes contest that they are conducting for the members.

On 15/04/2010, I got a call from India today book club that the sweepstakes contest will be completing by April 30th and to participate on that I need to place an order for a Mobile phone (they said it's blackberry but I received Samsung OMNIA) for Rs. 14998.00. I made the purchase by order no.[protected] and the executive said I will receive a confirmation mail on my registertration to the contest shortly. But I haven't received it.

Then on 22/04/2010, I received another call from India today for another purchase to increase my chances of winning the contest. For that I need to place order for LONGINES Watch for Rs. 21750.00. I made this order also by order no.[protected].

Then again I got a call to do a purchase of Whirl Pool Water Purifier for Rs. 14598.00 and contest will complete by May 30th. I made the order by order no.[protected] as they convinced me that this will be my last purchase for the contest. Here I got a doubt, so called their customer care and asked the details about the contest and they said the date is not confirmed and no need of purchasing any products to get into it as I have already been qualified for the contest.

Then I realized that these people are cheating us by giving fake promises and made use of our trust over their brands. Immediately I have canceled the order that I have placed for water purifier and requested for Refund.

Till now I have made more than 35 calls to their customer care and every time they use to say, I need to wait for few more days and nothing has happened. I have mailed them on my refund, initially they were replying my mails asking me to wait for few days but then stopped replying my mails also.

Mean while I got another call stating that I have won a prize money of Rs 120000.00 and to avail this I need to place an order on Holiday Package for Rs. 7000. I made this with order no.[protected] and after 2 days I got a call that my order was placed as 21st entry and the prize is given for 20 people so to participate in another contest I need to place another order.

I got fed up with this and I have decided to stop all my transactions with India Today, so asked them to cancel my order for holiday package also stating them clearly that it should not be processed and I need the refund immediately. But again to force me get the product they have dispatched it and said by mistake we have done it, so you can refuse it at your door step. I did the same and again I am calling them for this refund also. Till now there is no improvement on my refund process.

My Credit card is getting expired by next month. So it will be very difficult for me to get the refund from them once my credit card expires. Please consider my complaint with priority and do the needful.

Thanks in Advance.

My details,
Name: Maran Kalyanasundaram
Membership no.: ITBC10361413
Refund orders: WhirlPool Water Purifier - Order no.[protected] Amount. Rs. 14598.00
Holiday Package - Order no.[protected] Amount. Rs. 7000.00
Email Id: [protected]@yahoo.com
Mobile no.: [protected] begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting

ITS AN APPEAL TO ALL CITIZEN DO NOT TRUST ON THIS BASTERED COMPANY (INDIA TODAY BOOK CLUB), THIS IS A VERY FRAUD COMPANY.

FOR DETAILS PLS READ THE BELOW MENTIONED MAIL WHICH I COMMUNICATED TO THIS BASTERED COMPANY BUT TILL DATE NO ACTION HAS BEEN TAKEN.

NON RECEIPTS OF PRODUCTS
Dear Member,



We sincerely apologize for inconvenience caused to you.



With reference to your mail, we would like to inform you that your complaint has been forwarded to our concerned department as soon as we get revert we will get back to you.



Assure you of our best possible services always.



We shall be happy to render any further assistance or clarification that you may require.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM , all 7 days) or write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

CHETAN ARYA

India Today Book Club










[protected][protected][protected][protected]
From: Vikash Agarwal [mailto:[protected]@yahoo.co.in]
Sent: Tuesday, December 22, 2009 6:11 PM
To: response (ITBC); ITBC4U; [protected]@indiatodaybookclub.com
Subject: Fw: Re: Fw: RE: MY ORDER NO MITBC-WEB[protected]


SIR
THIS IS THE FINAL REMINDER TO YOU KINDLY REFUND MY MONEY AGAINST ABOVE ORDER NO.



Vikash Agarwal
Alankit- 02014 -Kolkata
Mb No:[protected]


--- On Tue, 8/12/09, Vikash Agarwal <[protected]@yahoo.co.in> wrote:


From: Vikash Agarwal <[protected]@yahoo.co.in>
Subject: Fw: Re: Fw: RE: MY ORDER NO MITBC-WEB[protected]
To: [protected]@indiatodaybookclub.com, [protected]@indiatodaybookclub.com, [protected]@indiatodaybookclub.com
Date: Tuesday, 8 December, 2009, 1:21 PM


SIR

TILL DATE I HAVE NOT RECD MY ORDER NEITHER YOU HAVE REFUNDED MY MONEY YOU ARE REQUESTED TO REFUND MY MONEY ALONG WITH INTEREST, OTHERWISE LEGAL ACTION MAY BE TAKEN AGAINST YOU.


Vikash Agarwal
Alankit- 02014 -Kolkata
Mb No:[protected]


--- On Sat, 26/9/09, Vikash Agarwal <[protected]@yahoo.co.in> wrote:


From: Vikash Agarwal <[protected]@yahoo.co.in>
Subject: Fw: Re: Fw: RE: MY ORDER NO MITBC-WEB[protected]
To: [protected]@indiatodaybookclub.com, [protected]@indiatodaybookclub.com, [protected]@indiatodaybookclub.com
Date: Saturday, 26 September, 2009, 12:07 PM





Vikash Agarwal
Alankit- 02014 -Kolkata
Mb No:[protected]


--- On Sat, 26/9/09, Vikash Agarwal <[protected]@yahoo.co.in> wrote:


From: Vikash Agarwal <[protected]@yahoo.co.in>
Subject: Fw: RE: [Suspected Spam] - Fw: Re: Fw: RE: MY ORDER NO MITBC-WEB[protected]
To: [protected]@indiatodaybookclub.com
Date: Saturday, 26 September, 2009, 11:40 AM





Vikash Agarwal
Alankit- 02014 -Kolkata
Mb No:[protected]


--- On Sun, 20/9/09, Vikash Agarwal <[protected]@yahoo.co.in> wrote:


From: Vikash Agarwal <[protected]@yahoo.co.in>
Subject: Fw: RE: [Suspected Spam] - Fw: Re: Fw: RE: MY ORDER NO MITBC-WEB[protected]
To: [protected]@indiatodaybookclub.com
Date: Sunday, 20 September, 2009, 5:33 PM



SIR

ENCLOSE PLS SEE THE STATEMENT DETAILS WHERE IT CLEARLY REFLECTS THAT ON 19.06.2009 RS. 2248/- HAS BEEN DEBITED IN THE NAME OF LIVING MEDIA. KINDLY GO THROUGH IT AND REFUND MY AMOUNT DEBITED BY YOU AGAINST NON DELIVERY OF YOUR ORDER.

Vikash Agarwal
Alankit- 02014 -Kolkata
Mb No:[protected]


--- On Sun, 20/9/09, Feedback Club <[protected]@indiatodaybookclub.com> wrote:


From: Feedback Club <[protected]@indiatodaybookclub.com>
Subject: RE: [Suspected Spam] - Fw: Re: Fw: RE: MY ORDER NO MITBC-WEB[protected]
To: "'Vikash Agarwal'" <[protected]@yahoo.co.in>
Date: Sunday, 20 September, 2009, 5:24 PM


Dear Member,


We apologize for the inconvenience cause to you.


With reference to your mail, we would like to have a scan copy of your credit card statement, so that we can check the details and help you in the same.


Please feel free to get back to us for further assistance/clarifications.


Assuring you of the best possible services, always


For further queries & assistance please feel free to call at our helpline[protected].


Thanks & Regards

Kuldeep Singh

India Today Book Club







[protected][protected][protected][protected]

From: Vikash Agarwal [mailto:[protected]@yahoo.co.in]
Sent: Sunday, September 20, 2009 12:10 PM
To: Feedback
Subject: [Suspected Spam] - Fw: Re: Fw: RE: MY ORDER NO MITBC-WEB[protected]

SIR



TILL DATE NEITHER I HAVE RECEIVED MY ABOVE ORDER NOR YOU HAVE REFUNDED MY MONEY, KINDLY ARRANGE TO REFUND MY AMOUNT AS SOON AS POSSIBLE.

Vikash Agarwal

Alankit- 02014 -Kolkata

Mb No:[protected]



--- On Sat, 5/9/09, Vikash Agarwal <[protected]@yahoo.co.in> wrote:


From: Vikash Agarwal <[protected]@yahoo.co.in>
Subject: Fw: Re: Fw: RE: MY ORDER NO MITBC-WEB[protected]
To: "Feedback Club" <[protected]@indiatodaybookclub.com>
Date: Saturday, 5 September, 2009, 1:09 PM SIR



AFTER SO MUCH OF REMINDER FOR THE ABOVE ORDER YOU HAVE NOT STILL DELIVERED MY ORDER, I THINK YOU ARE UNABLE TO MAKE YOUR COMMITMENT FULFIL, KINDLY REFUND MY AMOUNT WHICH YOU HAVE DEBITED TO MY ACCOUNT AS EARLY AS POSSIBLE OTHERWISE LEGAL ACTION MAY BE TAKEN AGAINST YOUR CHEATER COMPANY.

Vikash Agarwal

Alankit- 02014 -Kolkata

Mb No:[protected]



--- On Sat, 22/8/09, Vikash Agarwal <[protected]@yahoo.co.in> wrote:


From: Vikash Agarwal <[protected]@yahoo.co.in>
Subject: Re: Fw: RE: MY ORDER NO MITBC-WEB[protected]
To: "Feedback Club" <[protected]@indiatodaybookclub.com>
Date: Saturday, 22 August, 2009, 5:19 PM SIR



ITS A BLEADY SHAME OF YOUR COMPANY THAT TILL DATE MY ORDER HAS NOT BEEN RECEIVED, ITS SEEMS YOU ARE CHEATING THE PUBLIC, I HAVE ONE SUGEESTION FOR YOUR COMPANY TAKE A KATORA AND SIT IN THE STREET TO BEG MONEY, YOU PEOPLE WILL EARN MORE.



ONE OF YOUR SENIOR PERSON NAME PRIYA HAS COMMITTED ME TO DELIVER THE PARCEL WITHIN SEVEN DAYS ON 13.08.2009, BUT SHE ALSO FAILS. I AM LODGING A COMPLAINT AGAINST YOUR COMPANY TO KOLKATA COURT , KINDLY REPLY THE MATTER TO MY ADVOCATE WHEN MY LEGEAL NOTICE WILL BE ISSUED TO YOU.

Vikash Agarwal

Alankit- 02014 -Kolkata

Mb No:[protected]



--- On Thu, 6/8/09, Vikash Agarwal <[protected]@yahoo.co.in> wrote:


From: Vikash Agarwal <[protected]@yahoo.co.in>
Subject: Fw: RE: MY ORDER NO MITBC-WEB[protected]
To: [protected]@indiatodaybookclub.com
Date: Thursday, 6 August, 2009, 2:36 PM SIR



I HAVE REQUESTED YOU TO KINDLY PROVIDE ME THE THE DETAILS OF THE PERSON IN CHARGE, YOU ALL ARE MAKING FOOL TO THE PUBLIC, I HAVE ALREADY PLANED TO LODGED A COMPLAINT AGAINST YOU.

Vikash Agarwal

Alankit- 02014 -Kolkata

Mb No:[protected]



--- On Thu, 6/8/09, Feedback Club <[protected]@indiatodaybookclub.com> wrote:


From: Feedback Club <[protected]@indiatodaybookclub.com>
Subject: RE: [Suspected Spam] - RE: MY ORDER NO MITBC-WEB[protected]
To: "'Vikash Agarwal'" <[protected]@yahoo.co.in>
Date: Thursday, 6 August, 2009, 2:03 PM

Dear Member,


We apologize for the inconvenience cause to you.


With reference to your mail, we would like to inform you that due to some technical problem your order was not been proceed to be dispatched. Now we have forwarded your complaint to our concern department. Soon it would be dispatched from our end. Kindly wait for 14 working days. We are trying to handover it to you as soon as possible.


Please feel free to get back to us for further assistance/clarifications.


Assuring you of the best possible services, always


For further queries & assistance please feel free to call at our helpline[protected].


Thanks & Regards

Kuldeep Singh

India Today Book Club



[protected][protected][protected][protected]

From: Vikash Agarwal [mailto:[protected]@yahoo.co.in]
Sent: Wednesday, August 05, 2009 1:58 PM
To: Feedback
Subject: [Suspected Spam] - RE: MY ORDER NO MITBC-WEB[protected]

SIR



TILL DATE I HAVE NOT RECD. MY ORDER WHAT ACTION SHOULD BE TAKEN AGAINST YOUR COMPANY FOR DELAY AND LOSSES INCURRED TO ME.

Vikash Agarwal

Alankit- 02014 -Kolkata

Mb No:[protected]



--- On Sat, 25/7/09, Vikash Agarwal <[protected]@yahoo.co.in> wrote:


From: Vikash Agarwal <[protected]@yahoo.co.in>
Subject: RE: MY ORDER NO MITBC-WEB[protected]
To: "Feedback Club" <[protected]@indiatodaybookclub.com>
Date: Saturday, 25 July, 2009, 12:34 PM SIR



ITS A VER SHAME ON BEHALF OF YOUR COMPANY THAT MY ORDER HAS NOT BEEN PLACED TIIL DATE, IF WITHIN 2 DAYS MY ORDER WILL NOT BE DELIVERED I WILL HAVE TO TAKE LEGAL ACTION AGAINST YOUR CHEATER COMPANY.

Vikash Agarwal

Alankit- 02014 -Kolkata

Mb No:[protected]



--- On Tue, 7/7/09, Feedback Club <[protected]@indiatodaybookclub.com> wrote:


From: Feedback Club <[protected]@indiatodaybookclub.com>
Subject: RE: MY ORDER NO MITBC-WEB[protected]
To: "'Vikash Agarwal'" <[protected]@yahoo.co.in>
Date: Tuesday, 7 July, 2009, 5:59 PM

Dear Member,


We sincerely apologize for inconvenience caused to you..


With reference to your mail we would like to inform you that we have forwarded your mail to our concern department.


We ensure you that you will receive your order very soon.


We value your association with India Today Book Club and thank you for your patronage & co-operation.


For further queries, please feel free to get back to us at [protected]@indiatodaybookclub.com or for any query please call us at[protected] or[protected]toll free) or SMS ITBC to 52424 or write to us at,


INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068


Thanks & Regards,

Susheel kumar

Executive-Customer Relations

India Today Book Club


[protected][protected][protected][protected]

From: Vikash Agarwal [mailto:[protected]@yahoo.co.in]
Sent: Tuesday, July 07, 2009 5:25 PM
To: Feedback
Subject: RE : MY ORDER NO MITBC-WEB[protected]

SIR



I HAVE MADE AN ORDER AGAINST YOUR NO MITBC-WEB[protected] ON 19.06..2009, BUT I WAS SURPRISED WHEN I CALL YOUR NO AT[protected], FIRSTLY YOUR REPRESENTATIVE TELLS ME THAT YOUR PAYMENT HAS NOT BEEN RECD.. BY US, THEN I CHECKED MY ACCOUNT WHERE THE PAYMENT OF RS. 2248/- HAS BEEN DEBITED IN THE NAME OF Living Media India Limited (India Today), I AGAIN CALL YOUR REPRESENTATIVE THEN HE AGREES THAT THE PAYMENT IS RECD., I THEN AGAIN ASK YOUR REPRESENTATIVE WHEN WILL MY ORDER BE DELIVERED, HE IN A VERY UGLY MOOD TELL THAT IT MAY TAKE AROUND MORE NEXT 15 TO 20 DAYS. SIR IT SEEMS YOUR COMPANY IS A VERY MUCH LIER AND CHEATER FOR WHICH I HAVE TO TAKE STRICT ACTION AGAINST YOU LEGALLY.





VIKASH AGARWAL

([protected])

Vikash Agarwal

Alankit- 02014 -Kolkata

Mb No:[protected]

Respected Sir,
Kindly refer my complaint regarding nonreceipt of product date 8/9/2010.

I have booked Samsung Omnia mobile handset on 6/5/2010. My order no is GA[protected].

It is regret to say that after 16 days of complaint made on consumer complaint I have not received neither product nor refund.Once again immediate actions are requested to arrange for refund of the same as now I don't want the product.

Thanking You. Waiting for your earliest reply.

Your's faithfully
D. M. Hindia

I order a product Sia Arfa Set online on[protected]:41:01.0. Order number[protected]. While ordering they said they will ship it in 2-3 weeks. Even after 3 weeks it has not been shipped. I requested a refund, which was not entertained. The reason given, it is raining, hence it is getting delayed. If you cannot deliver your product on time, I believe you should send a humble apology and refund the full amount. Value your customers. Everyone beware you may not get your product on time. Also it would be useless to call their customer care number and also do not send emails. They do not reply to emails. They send only promotional emails.

THIS IS REGARDING PRODUCTS SUPPLIED AGAINST ITBC[protected] INV NO - ORA[protected] , ITBC[protected] &INV NO - ORA[protected] , ITBC NO[protected] & INV NO - ORB[protected] I WISH TO RETURN ALL THE PRODUCTS SUPPLIED AGAINST THE ABOVE MENTIONED INVOICES AS BCOZ I WAS NOT OFFERED THE GOLDBOX VOUCHER AS ON DATE , ALSO REFUND ME THE PAYMENTS TO MY ICICI BANK S/B A/C NO [protected] , TIRUPUR BRANCH , A/C NAME - K.RAJENDRAN , IF THE PROBLEM IS NOT SOLVED WITHIN A WEEK I MAY TAKE NECESSARY LEGAL ACTIONS AGAINST INDIA TODAY BOOK CLUB , ALSO DONT GIVE FALSE COMMITMENTS TO MARKET UR PRODUCTS .
REGARDS

K.RAJENDRAN - [protected] , [protected] - [protected]@gmail.com