IndiaBulls — Dhani one freedom credit line

I was approved a Dhani one freedom credit line of Rs 10000 from which I used it four times daily and first installment paid on next day but for the fourth credit line taken I could not pay its first installment as in Dhani"s app there was no option to pay the same and forcing me to pay whole amount which I have to pay in three installments which is totally a wrong thing and making fool. When I am paying a subscription and was given three EMI instalment then why I am being forced to pay in advance and made my Dhani one freedom credit line inactive. This is not only with me but mostly with many others also
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IndiaBulls customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Regards,
Team Dhani.
Dear Sojan,

As discussed your remarks have been noted and shared with the concerned team. Request for your patience in the interim.
Indiabulls customer care contacted me and told that my card is active and but still it is inactive and such response I have received several times but no progress but only blank promises.
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