IndiaBulls Complaints & Reviews

Sir i have purchased the plants in amazon with dhani card but two times it both got cancelled for some reason i dont know why so i tried to pay like single single purchase so it worked before i added the plants in a cart tried to buy all once it didnt worked but it worked when i tried like individual purchase so the first two payments which i tried to pay it got cancelled so my daily limit which is 1000 got finished when i did individual purchase but next day when i about to pay the first loan amount it showing the cancelled payment amount which is 641 and i already my daily limit 1000 i spent in 3 different different purchase but its showing i spent 1641 perday its not impossible from the app itself spending more than 1000 perday as per my card then how can pay extra 641 rs when i didnt used or borrwed as a loan

My name is Karan rangwar
I am having a personal loan from indiabulls dhani
And my emi per month is for 1171 rs
On every 5th
From last few months
My emi is not getting deducted from bank account though I have sufficient balance in my account
I have discussed this issue with bank also
But bank had replied me there is no problem with bank service
Now I am getting calls from indiabulls representative that emi is not paid
This is totally unexpected by dhani
My. Job is to maintain sufficient balance in account before emi due date
Instead of searching this issue why the emi is not getting deducted the local representative is calling me several time for emi

Have being using dhani for quite a while now. In may I opted for Dhani One freedom card, of limit worth Rs.25000 i.e. 2500 daily. on 7th Jun I did a transaction of 2500 from my credit line. As per the policy of the card you have to pay first installment on very next day.ie. on 8th jun. As I opened my app on 8th to repay the first installment, I didnt get an option of repaying 834(first of three emis) but instead got an option stating pending dues of 10840 to be paid to activate your card again. Sir first of all, I did all of my repayment on time. As it goes through the policy of the card that one cannot activate his card unless he pays his previous EMI's. But as I contacted dhani on 8th jun via Email (referenece id :[protected] nobody attended my query. And that goes I didnt had any option to repay my loan emi for 7th june's transaction. Now after emailing dhani for 10 to 15 times, they are reporting that I have not paid my EMI's and I have to clear overdues.
Now for better understanding, i am forwarding you 2 statements which were sent to me by dhani asking to clear overdues. Now you go through the statements and Please tell me if there is any overdue amount. It is a silly thing that in statements I have no overdue amount but in my app the same loan is overdue.
This sounds silly. They showed me statement where no overdues are mentioned and in app I have still overdue against my loan.

I paid Rs 7070 on Nobroker.in...but due to some reasons Merchant cancelled the transaction and issued the refund of Rs 7000 after deduction of 70 Rs from there end...I paid 7070 Rs on 6 June and they initiated the refund on 7 June...And they gave me refund Id :[protected] please check and refund my money in dhani pay wallet...
My mobile number:- [protected]
My Name :- Alok Raj
Transaction date :- 6 june 2021
Transaction amount:- Rs 7070
Refunded amount :- 7000
Refund Id:[protected]

Dhani app is not working.. I got card one month before but because of app not working noo use of card for me.

[protected]@gmail.com..
[protected].
PRASHANT DAHIKAR

Hi dhani team

On 9 june I tried to load my wallet with 3241 rupees via upi.
Hi dhani team

On 25 may I tried to load my wallet with 5000 rupees via upi.
My money deducted from my bank account but wallet didn't loaded.

My mobile number is [protected] which associated with my dhani app.

Today after 7 days I don't get my money back.
Bank told me that they have successfully done this transaction .

And I have upi refrence number for this transaction and I have also screenshot of my e passbook where transaction details are available if you need I can give you.

Please take a look and refund my money
money deducted from my bank account but wallet didn't loaded.
My
My mobile number is [protected] which associated with my dhani app.

Today after 3 days I don't get my money back.
Bank told me that they have successfully done this transaction .

And I have upi refrence number for this transaction and I have also screenshot of my e passbook where transaction details are available if you need I can give you.

Please take a look and refund my money
my name Shubham Suresh Pawar
contact NO. [protected]
email id shubhampawar.[protected]@gmail.com

Dear sir,
mene UPI Payment se dhani wallet me 3241 RS. load kiya tha lekin abhi tak wo dhani walllet me show nhi ho rha he . mene customer care ko call karne ki koshish ki lekin unka no. switch off aa rha he . ab kya karu me muje dhani ka loan bhi close karna he isliye mene paise add kiye the . bhiot harrasement hua he sir .kuch karo aap

Name :- Shubham Suresh Pawar
Contact No. :- [protected]
Email id :- shubhampawar.[protected]@gmail.com

Loan Application No. : IPERIND01007766
Name- shivram rawat
Concern- i was under moratorium from 1st april to 31st august 2020 and from 1st September 2020 when moratorium was ended my EMI was regular with auto debit and i have also paid the interest and other charges you have taken of moratorium period but after proper paying all the EMI on time you have given bounce in my civil from june to october 2020 and destroyed my CIVIL which i have maintained since 2007 with closing more then 38 loans with proper time but you without any concern destroyed it so now its a request and warning for you if you will not fixed the issue and remove the bounce showing in my civil then i will file a case against you of manhani in civil court and will ask a compensation of it and even i will give a detailed compaint to RBI with all proper documents of showing my emi getting auto debited from my bank account in the month of September October 2020 and will ask to cancel the license of Dhani.
How can you do that i am very much sick of you i will go against you in every possible way you have destroyed my 12 years of civil even after taking moratorium and paying all the emi on time so please please its a hand joining request and warning to fixed the issue and remove the bounce from my civil immediately.

Account number 351179, 351182

Loan foreclosed on 16.03.2021, but my house original documents yet to be recieved,

Sending mail more than 25 times and also several time contacted the india bull customer care.. No response

Request you arrange my documents at earliest.. Very urgent

i have got loan from another bank to forclose the india bull housing loans, now i have pressure from that bank for either submit to the house original documents or repay the loan amount

Pl ...understand

On Wed, Jun 9, 2021, 23:42 Rizwan Shaikh wrote:
Reminder

On Wed, Jun 9, 2021, 00:55 Rizwan Shaikh wrote:
Reminder!!!??!!!???????

On Tue, Jun 8, 2021, 03:31 Rizwan Shaikh wrote:
Reminder!!!

On Sat, Jun 5, 2021, 22:09 Rizwan Shaikh wrote:
Any update on this?

On Sat, Jun 5, 2021, 11:55 Support_Dhani wrote:

Dear Customer

Loan Account Number: IDOFDEL10674004

Greetings from dhani!!!

This is in response to your mail.

We regret the inconvenience caused to you.

We have shared your concern to the respective team and will get back to you shortly.

For any further clarification or changes you may contact our customer care help line no.[protected] or write us back on [protected]@dhani.com

We look forward to your continued patronage with dhani.

Thank you for your understanding and cooperation.

Yours Sincerely,
Team dhani


ref:_00D7FpRVA._5007F1C00Bn:ref

I transferred ₹843 4 June 2021 from Dhani wallet balance and it still has not reflected in my bank account. Please solve this problem as soon as possible
My dhani mobile number is [protected]
Thank you!

Hi,

I had sent rs 5000/- from my wallet to [protected] on 6/6/21 but the amount didn't credited to the account holder till now.
Kindly reverse the amount as early as possible.

Thanks & Regards
Anand Togari
[protected]

Dear Sir,

Any body working in personal loan department? I am tried no of times to contact for my loan account related. I want to pay total amount of my 50k loan due to unsafe & 5times nach amount debited last month after paying emi amount due to this i arranged money to clear total amount but unable to contact them...

Dhani App Customer services is very poor compare to other bank.. last month amount debited number of times after paying emi aslo daily getting calls & i am updating as well to given [protected] number i am not getting any responses..

I am totally confused is this way belongs to treat a customer, Please do needful...

I want close my loan account please help me...

I was took loan form Indiabulls financial app dhani one freedom card i was maintain sufficient balance to pay EMIs but EMIs not debit my account and 295 NACH changes debiting.. in that also me go to app and paying my EMIs and complained issue regarding unnecessary changes to bank and dhani both .. but bank saying dhani doing fraudulent and when we approach dhani it not at all responding and what ever we paid EMIs also lately updating in app for that also bouncing changes debuted form my bank account totally unfair and me loss 13000 rupees as NACH charges without my mistake

I have dhani fredom card number [protected], I made all the payments of the card, but still there are bonus charges on the payment, and my card is also blocked, plz contect me [protected]

Dear Team.

I have one freedom card from dhani and I have utilized 28000rs and I have to repay 21700rs .But while am doing the repayment of 21700rs in pay now option then its showing me error that wallet cannot except money more then 20000.. if option is not available to repay if amount is more then 20000 then there should some alternative way.. 8th of June was my repayment day and due to this error in have been applied a penalty of 1400rs . Its redeculse.. As a senior management am requesting to arrange a call from a manger to assist me to repay the full pending amount without applying penalty charges . Kindly do the need ful in urgent basis

My registration mobile number is [protected]

I have done transaction of rs 5000 on 08/06/2021 but cashback is not credited to dhani wallet.
My no is [protected] kindly resolve my issue.

Dear dhani app account i want to close my dhani app account permanently, please proceed it.

Hi i had tell the dhani customer care to block my account.they had block my account..but I continues getting indiabulls SMS about Dhani card..I had done Gmail to dhani support care but they are not giving any reply..I had mail them 4 5 times but they had not giving reply from about 5 6 days.. please help me about it.

I have been receiving spam messages multiple times everyday, there is no option of opt out also, and I don’t remember sighing up for that.
Kindly help.