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indiabulls.com
3.1
Updated: Jul 29, 2025
Complaints 2695
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1513
Unresolved
1182
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M
mk1995
from Madurai, Tamil Nadu
Jun 3, 2021
Resolved
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Resolved

Sir,
I have done 2 transaction and both got failed.
My first transaction on date 02/06/21 at 01:34 am of Rs.500 on Paytm got failed but money got deducted.
And second transaction on same date at 11:54 am of Rs.5059 on FreeCharge got failed and money got deducted.
So, please solve this problem by tomorrow as i am very much low in cash. I have attached the screenshot of failed transactions below.
My registered mobile number - [protected]
+3 photos
Aug 13, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2021
IndiaBulls Customer Care's response Dear Customer,

Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

Regards,
Team Dhani
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    G
    Gopal Paul Choudhary
    Jun 2, 2021
    Resolved
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    Resolved

    Address: c103, puja ganges, 1 shibtola ghat lane, bhadrakali, uttarpara, hoogly, west bengal

    Dear Sir,

    I have requested for LOD on April - 6th, as I want to transfer the remaining Balance of my Home Loan Account No :- HHLKOL00116727.
    The mail is under reference number:- List Of Documents CRM:0566729.

    Today is 56th Day, and I have still not received it even after requesting almost every single day. Team is harassing me, and causing me loss of money, and mental peace. Its now become tortuoros to chase on a daily basis.

    Kindly help me urgently

    Gopal - [protected]/[protected]
    Aug 13, 2021
    Complaint marked as Resolved 
    IndiaBulls customer support has been notified about the posted complaint.
    Verified Support
    Jun 04, 2021
    IndiaBulls Customer Care's response     Respected Sir,

    Greetings from Indiabulls!

    Be assured, your remarks will reach out to the concerned team and you will be contacted soon in this regard.

    Regards,
    Indiabulls Housing Finance Limited.
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      R
      Rajesh Tiwari 04
      Jun 2, 2021
      Resolved
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      Resolved

      Address: 206 B/1, PRIYADARSHINI NAGAR NAYAPURA KARELI

      Dear sir, I have made a balance transfer to a beneficiary after adding successfully by Dhani App. I tranfeted Rs. 1000 to that beneficiary on May 2021 at 1.53 A.M. but even after 10 days it is still not credited to beneficiary bank account. I made complaint of it through chat and email [protected]@dhani.com. The veficiar was Liniya Satish Yadav.
      I tried to contact to customer care at [protected] but I am unable to getany response.The moneey was tranfsered to
      +3 photos
      Aug 15, 2021
      Complaint marked as Resolved 
      IndiaBulls customer support has been notified about the posted complaint.
      Verified Support
      Jun 03, 2021
      IndiaBulls Customer Care's response       Dear Rajesh,

      We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

      Regards,
      Team Dhani.
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        N
        Nirmala Keshari
        Jun 2, 2021
        Resolved
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        Resolved

        Hi dhani team

        On 25 may I tried to load my wallet with 5000 rupees via upi.
        My money deducted from my bank account but wallet didn't loaded.

        My mobile number is [protected] which associated with my dhani app.

        Today after 7 days I don't get my money back.
        Bank told me that they have successfully done this transaction .

        And I have upi refrence number for this transaction and I have also screenshot of my e passbook where transaction details are available if you need I can give you.

        Please take a look and refund my money
        Jun 4, 2021
        Complaint marked as Resolved 
        Refunded today after 10 days. Also a man amit234 user of this website try to contact me as support team and try to scam with me but God helped me so he can't. He call me and said that he is from support team and will refund my money he collected all info about transaction and my debit card number, CVV etc and after that he forced me with his argument to install app and share my screen but that time I knew that he is scammer and I don't do that so he don't received otp for transaction and God saved me from fraud. Don't share your debit card detail and otp with any one
        IndiaBulls customer support has been notified about the posted complaint.
        View replies
        Dear Nirmala,

        We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

        Regards,
        Team Dhani.
        Reply
        Nirmala Keshari's [Complaint's author] reply, Jun 4, 2021
        My registered mobile number is 9122728890.

        UPI transaction reference num is 115308262933.

        And razor pay(payment gateway) payment I'd is pay_HF5gtyiBsKTjzJ
        Nirmala Keshari's [Complaint's author] reply, Jun 4, 2021
        Sorry old UPI transaction number was for other transaction
        My UPI transaction reference number for this issue is 114521814996
        Dear Nirmala,

        We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

        Regards,
        Team Dhani.
        Reply
        Nirmala Keshari's [Complaint's author] reply, Jun 4, 2021
        My registered phone number is 9122728890.

        And UPI transaction reference number is 115308262933
        Nirmala Keshari's [Complaint's author] reply, Jun 4, 2021
        Sorry UPI transaction reference number is 114521814996.

        Old UPI transaction number was for other transaction
        Dear Nirmala,

        We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

        Regards,
        Team Dhani.
        Reply
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          V
          Vicky Vishen
          Jun 1, 2021
          Resolved
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          Resolved

          I have done transfer of Rs 450 to my bank account from my dhani pay wallet yesterday in banking hours nearly done in the morning but not credited to my beneficiary account yet for which screenshot of the transfer initiated is attached.
          [protected] simpi singh
          [protected]@gmail.com
          +1 photos
          Jun 1, 2021
          Complaint marked as Resolved 
          Thanks for solve
          IndiaBulls customer support has been notified about the posted complaint.
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            V
            Vicky Vishen
            Jun 1, 2021
            Resolved
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            Resolved

            I have done transfer of Rs 450 to my bank account from my dhani pay wallet yesterday in banking hours nearly done in the morning but not credited to my beneficiary account yet for which screenshot of the transfer initiated is attached herewith for your reference and i also want to state but i have not got any reply from any end. Please send us the status of the NEFT done yesterday i.e. in banking hours.
            Jun 1, 2021
            Complaint marked as Resolved 
            Not resolved
            IndiaBulls customer support has been notified about the posted complaint.
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              S
              shashiksahu
              May 31, 2021
              Resolved
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              Resolved

              Dear Sir, I need NOC for Dhani Freedom credit line card, because in my CIBIL report it show all active accounts with outstanding amount, but i was already repay all due amount before due dates. So Request you to pls close my all accounts and inform to CIBIL,

              Name : Shashi Kant Sahu

              Mo No. : [protected] (Registered Number in Dhani)

              Email : shashiksahu.[protected]@gmail.com
              +4 photos
              Aug 15, 2021
              Complaint marked as Resolved 
              IndiaBulls customer support has been notified about the posted complaint.
              Verified Support
              Jun 03, 2021
              IndiaBulls Customer Care's response               Dear Customer,

              Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

              Regards,
              Team Dhani.
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                S
                swapnilgandhi
                May 31, 2021
                Resolved
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                Resolved

                I transferred ₹413 yesterday i.e. 30 May 2021 from Dhani wallet balance and it still has not reflected in my bank account. It's been over 24 hours.
                Please look into it and send the mention amount to my provided bank account as soon as possible
                Customer id [protected].
                +1 photos
                Jun 1, 2021
                Complaint marked as Resolved 
                Money was received in bank account in two working days.
                IndiaBulls customer support has been notified about the posted complaint.
                Verified Support
                Jun 03, 2021
                IndiaBulls Customer Care's response                 Dear Customer,

                Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

                Regards,
                Team Dhani.
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                  S
                  sanjay9336
                  May 31, 2021
                  Resolved
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                  Resolved

                  I had made 3 transactions of beneficiary transfer to bank account on May 28-May 29. Out of which the last transaction that I did of Rs.111 was credited to my account on May 29 but the other two transactions in the amount of Rs.637( May 28) and the other of Rs.294(May 29) are still pending. I have tried contacting "[protected]@dhani.com" but never got any reply.
                  My name: Sanjay Singh
                  Mob No. [protected]
                  E-mail: [protected]@gmail.com
                  +2 photos
                  Jun 1, 2021
                  Complaint marked as Resolved 
                  They refunded the amount back to my dhani wallet today.
                  IndiaBulls customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 03, 2021
                  IndiaBulls Customer Care's response                   Dear Customer,

                  We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

                  Regards,
                  Team Dhani.
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                    D
                    Datta Varaprasad Reddy
                    May 31, 2021
                    Resolved
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                    Resolved

                    Hi,

                    I did a transaction of Rs.5020 from dhani wallet, transaction failed but money still not refunded .please resolve my issue

                    Dhani registered number
                    [protected]
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    IndiaBulls customer support has been notified about the posted complaint.
                    View replies
                    Dear Datta Varaprasad Reddy,

                    Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

                    Regards,
                    Team Dhani
                    Reply
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                      D
                      Datta Varaprasad Reddy
                      May 31, 2021
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                      Hi,

                      I have done the transaction 5020 rs on 29-may-2021, but still not refunded.

                      dhani registered number
                      [protected]

                      please resolve my issue
                      IndiaBulls customer support has been notified about the posted complaint.
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                        D
                        Dhrupalpatel1
                        May 31, 2021
                        Resolved
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                        Resolved

                        Hi i had tell the dhani customer care to block my account.they had block my account..but I continues getting indiabulls SMS about Dhani card..I had done Gmail to dhani support care but they are not giving any reply..I had mail them 4 5 times but they had not giving reply from about 5 6 days.. please help me about it..
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        IndiaBulls customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 03, 2021
                        IndiaBulls Customer Care's response                         Dear Customer,

                        We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                        Regards,
                        Team Dhani.
                        Jun 03, 2021
                        Updated by Dhrupalpatel1                         Contact number- [protected]
                        Gmail- [protected]@gmail.com
                        Verified Support
                        Jun 05, 2021
                        IndiaBulls Customer Care's response                         Dear Customer,

                        Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

                        Regards,
                        Team Dhani.
                        Jun 05, 2021
                        Updated by Dhrupalpatel1                         Not getting any response.
                        Verified Support
                        Jun 09, 2021
                        IndiaBulls Customer Care's response                         Dear Customer,

                        Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

                        Regards,
                        Team Dhani.
                        Verified Support
                        Jun 10, 2021
                        IndiaBulls Customer Care's response                         Dear Customer,

                        Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

                        Regards,
                        Team Dhani.
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                          S
                          Suhasmk07
                          May 31, 2021
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                          Hi Whoever you are,

                          I am not getting what the ### is going on.

                          I have only one LOAN with you having EMI amount of 794 per month and which is successfully getting debited on 5th of every month.

                          Then why the hell 2 ECS mandate are presented on 9th and 15th of march of amount 100 and 200.

                          Who gave you right to do that.

                          Because of your fraud mandate amount of 800 is kept on hold in my bank account.

                          What do you think who you guys are??

                          Call me right away on [protected]
                          IndiaBulls customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 01, 2021
                          IndiaBulls Customer Care's response                           Dear Customer,

                          Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

                          Regards,
                          Team Dhani
                          Jun 01, 2021
                          Updated by Suhasmk07                           Hello, Kindly call me post 9 PM or before 11 AM
                          Jun 03, 2021
                          Updated by Suhasmk07                           Call me post 8 PM.

                          [protected]
                          [protected]
                          Jun 03, 2021
                          Updated by Suhasmk07                           Call me now
                          Verified Support
                          Jun 03, 2021
                          IndiaBulls Customer Care's response                           Dear Customer,

                          Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

                          Regards,
                          Team Dhani.
                          Jun 03, 2021
                          Updated by Suhasmk07                           Hi Neha, as discussed, bank statement shared.
                          Jun 06, 2021
                          Updated by Suhasmk07                           Waiting for call
                          Jun 12, 2021
                          Updated by Suhasmk07                           Where r u Neha??? Vanished??
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                            A
                            Adildar00
                            May 31, 2021
                            Resolved
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                            Resolved

                            Please add back my money to my dhani pay wallet with number [protected] already 15 days passed still not received money back i made a transaction of 2000 on paytm merchant using dhani pay free cashback card money deducted from card but failed at failed and i tried to contact dhani pay they aren't helping me and not refunding my money
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            IndiaBulls customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 01, 2021
                            IndiaBulls Customer Care's response                             Dear Customer,

                            Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

                            Regards,
                            Team Dhani
                            View replies
                            My dhani registered mobile number is [protected] Sir I was a transaction on the date of 19 may to paytm merchant rs 9000
                            But the transaction was failed but refund not receive till so please solve my issue
                            Merchant paytm
                            Transaction amount rs 9000

                            Money not reflected back to dhani pay wallet - Comment #3842855 - Image #0
                            Money not reflected back to dhani pay wallet - Comment #3842855 - Image #1
                            Money not reflected back to dhani pay wallet - Comment #3842855 - Image #2
                            Reply
                            IndiaBulls Customer Care's response, Jun 22, 2021
                            Verified Support
                            Dear Customer,

                            We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

                            Regards,
                            Team Dhani.
                            Helpful
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                              I
                              imranshah7
                              from Mathura, Uttar Pradesh
                              May 30, 2021
                              Resolved
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                              Resolved

                              I am receiving spam messages offering personal loans and credit line from India Bulls Dhani company regularly when I was stop all services from dhani and apply for close my dhani account

                              I have not opted or subscribed to anything from idhani. I made a complaint on complaintboard.in in the month of July and got call a from the company apologizing for the same. But there is not resolution to this problem.

                              Still getting messages even after complaint. Stop messaging me immediately.
                              +1 photos
                              Aug 15, 2021
                              Complaint marked as Resolved 
                              IndiaBulls customer support has been notified about the posted complaint.
                              May 30, 2021
                              Updated by imranshah7                               I posted my complaint 1 second than is showing resolved... Cheap and fake website.
                              Verified Support
                              Jun 01, 2021
                              IndiaBulls Customer Care's response                               Dear Imran,

                              Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

                              Regards,
                              Team Dhani
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                                H
                                harsha mallampalli
                                May 30, 2021
                                Resolved
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                                Resolved

                                I am recieving complaints from india bulls dhani app without my concern

                                Dont know how i am getting those measages
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                IndiaBulls customer support has been notified about the posted complaint.
                                View replies
                                Dear Harsha Mallampalli,

                                We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                                Regards,
                                Team Dhani.
                                Reply
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                                  A
                                  Ashjain104
                                  May 30, 2021
                                  Resolved
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                                  Resolved

                                  Hello there
                                  I opened my Dhani account a month ago and activated a free cashback card then after a month dhani send me a card which is one freedom card which exactly I didn't order and when I tried to get in touch with there customer support they didn't respond at all I want dhani team to resolve my problem and delete my account and my confidential information as per the 'Right of erasure' in GDRP
                                  Aug 20, 2021
                                  Complaint marked as Resolved 
                                  IndiaBulls customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 01, 2021
                                  IndiaBulls Customer Care's response                                   Dear Ashjain,

                                  Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

                                  Regards,
                                  Team Dhani
                                  Jun 01, 2021
                                  Updated by Ashjain104                                   Team dhani my contact no.
                                  Is [protected]
                                  Verified Support
                                  Jun 03, 2021
                                  IndiaBulls Customer Care's response                                   Dear Ashjain,

                                  Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

                                  Regards,
                                  Team Dhani
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                                    R
                                    rathakrishnaveni
                                    May 28, 2021
                                    Resolved
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                                    Resolved

                                    Dhani Loans And Services Limited Online Fraud

                                    Address: 1/297 pallikooda street,Nilaiyur,madurai

                                    Dear Sir, I have received approval letter from Dhani personal loan services Limited 1.5 Lacs 60 months tenure asking me to pay registration fee -Rs 5150 and again transaction fee of 10500 and again showing the screen shot your loan is approved have to pay stamp duty agreement charges -14500 and again insurance - 24500 and RBI document to pay 23883
                                    As I dont want to lo0se the money which I aready paid .Paid all tha charges close to...
                                    +4 photos
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                                    A
                                    amitchauhanq5
                                    May 27, 2021
                                    Resolved
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                                    Resolved

                                    I have done transfer of rs 2311 from dhani wallet to bank account. It's been completed 1 day but my money is not transfer into beneficiary and amount got deducted from my dhani wallet. Even i send mail to [protected]@dhani.com but no response from your side
                                    +1 photos
                                    Aug 11, 2021
                                    Complaint marked as Resolved 
                                    IndiaBulls customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 28, 2021
                                    IndiaBulls Customer Care's response                                     Dear Amit,

                                    Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

                                    Regards,
                                    Team Dhani
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                                      P
                                      Piyushlala
                                      May 26, 2021
                                      Resolved
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                                      Resolved

                                      Dear Dhani team, Today, I transferred money of 1500 rupess from my Paytm Payment bank account to Dhani wallet and here Money was debited from my Account but not created to Dhani Wallet. Please help me as soon as possible. My registered mobile number is [protected]
                                      +2 photos
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 28, 2021
                                      IndiaBulls Customer Care's response                                       Dear Piyushlala,

                                      We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

                                      Regards,
                                      Team Dhani
                                      Verified Support
                                      May 30, 2021
                                      IndiaBulls Customer Care's response                                       Dear Piyushlala,

                                      Please be assured that our team is already working on your concern and will provide you with an update soon.
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