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indiabulls.com
3.1
Updated: Jul 29, 2025
Complaints 2694
Resolved
1513
Unresolved
1181
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IndiaBulls reviews & complaints page 59

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S
shashi ray
from Mumbai, Maharashtra
Jul 7, 2021
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Hi,
I had transferred the amount in benificiely account but still not received and then after we are unable to login the dhani app.now 03 days passed but still unable to login the app.
IndiaBulls customer support has been notified about the posted complaint.
View replies
Dear Shashi Ray,

We like to thank you for your time, we’re currently upgrading our services. We are working towards getting the app up & running at the earliest. Thank you for patience.

Regards,
Team Dhani
Reply
shashi ray's [Complaint's author] reply, Jul 10, 2021
Still not getting amount in benificiely account
Dear Shashi Ray,

Your remarks have been noted and shared with the concerned team. Request for your patience in the interim.
Reply
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    V
    Vikas hiwrale
    Jul 7, 2021
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    Address: Indiabull

    I am vikas hiwrale from Aurangabad Maharashtra. [protected]. My mobile dhani app is not responding any so I can't use this app so next my pending due or anything dhani app relates I am not responsible itry last 2to 3 days dhani app not support so plz dhan app responsible Indiabull companys policy and plz do work my app. Check what's qery about?
    IndiaBulls customer support has been notified about the posted complaint.
    View replies
    Dear Vikas Hiwrale,

    We’re aware of your situation and thank you for your patience. We’re currently upgrading our services. You will be able to access all your favourite services on the Dhani App shortly.

    Regards,
    Team Dhani
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      S
      Suhasmk07
      Jul 7, 2021
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      Hi,

      I have to foreclose my Instant Credit Line Loan of 50150.

      Your application is not working since many days.

      I want the details how to foreclose my loan.

      Mobile: [protected]
      Email: [protected]@gmail.com

      Application No. CL00607598
      IndiaBulls customer support has been notified about the posted complaint.
      Jul 08, 2021
      Updated by Suhasmk07       I want alternative option to foreclose mu LOAN, your ### app is not working
      Verified Support
      Jul 08, 2021
      IndiaBulls Customer Care's response       Dear Suhas Kale,

      We’re aware of your situation and thank you for your patience. We’re currently upgrading our services. You will be able to access all your favorite services on the Dhani App shortly.

      Regards,
      Team Dhani
      Jul 08, 2021
      Updated by Suhasmk07       I clearly mentioned to provide me alternative option to foreclose the loan..
      Jul 08, 2021
      Updated by Suhasmk07       I don’t want to use ur 3rd class app anymore and get looted by you
      Jul 08, 2021
      Updated by Suhasmk07       Call me post 10:30 PM
      Verified Support
      Jul 09, 2021
      IndiaBulls Customer Care's response       Dear Suhas Kale,

      We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

      Regards
      Team Dhani
      Jul 09, 2021
      Updated by Suhasmk07       Get back to me on priority with in 24 hrs.

      I don’t want any excuse to wait for app to start working
      Jul 11, 2021
      Updated by Suhasmk07       Have some courtesy to acknowledge.

      Do you need a year to help me with foreclosure of my loan.

      I am not going to pay next EMI. If my loan is not foreclosed in next 3 days then I have to sue to.
      Jul 11, 2021
      Updated by Suhasmk07       You*
      Verified Support
      Jul 11, 2021
      IndiaBulls Customer Care's response       Dear Suhas,

      We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.
      Jul 11, 2021
      Updated by Suhasmk07       For you kind information I have replied on email id, are you even aware that view statement feature in your app is not work to foreclose the loan.

      Fir get updated yourself and then provide me the resolution.

      Call me @10:20 PM today anyhow
      Jul 11, 2021
      Updated by Suhasmk07       How shameless you guys are, issue is not resolved and you are closing the ticket and asking for feedback. Seriously??
      Jul 13, 2021
      Updated by Suhasmk07       What the hell is going on? How many years will it take for you to contact me and resolve my issue??
      Jul 13, 2021
      Updated by Suhasmk07       Call me now
      Verified Support
      Jul 14, 2021
      IndiaBulls Customer Care's response       Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.
      Jul 14, 2021
      Updated by Suhasmk07       Can’t you read the comments?? Are u blind??

      I asked to contact before 11 AM or post 10:30 PM
      Jul 15, 2021
      Updated by Suhasmk07       Shameless people
      Verified Support
      Jul 15, 2021
      IndiaBulls Customer Care's response       We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.
      Jul 15, 2021
      Updated by Suhasmk07       Call me post 11 PM today or before 12 PM tomorrow at any cost
      Jul 16, 2021
      Updated by Suhasmk07       Still waiting for call, really shameless people you guys are
      Verified Support
      Jul 16, 2021
      IndiaBulls Customer Care's response       Please be assured that our team is already working on your concern and will provide you with an update soon.
      Jul 16, 2021
      Updated by Suhasmk07       When in next year??
      Jul 17, 2021
      Updated by Suhasmk07       What the hell is going on?? Do you want me to go legally?? If yes then let me know.
      I am having all the Arti facts to sue you bunch of fraudsters
      Verified Support
      Jul 17, 2021
      IndiaBulls Customer Care's response       We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.
      Jul 17, 2021
      Updated by Suhasmk07       Hello, As per mail I have paid the foreclosure amount and sent the proof on mail.

      Kindly foreclose the loan, cancel premium membership and Deactivate my Dhani Account
      Jul 22, 2021
      Updated by Suhasmk07       It is not yet resolved.

      1. I need NOC letter.
      2. Cancel Premium Subscription
      3. Deactivate my Dhani Wallet Account Permanently.
      4. I don’t want any promotional stuff mail, call or sms from Dhani.
      Jul 22, 2021
      Updated by Suhasmk07       Call me anytime today
      Verified Support
      Jul 22, 2021
      IndiaBulls Customer Care's response       We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.
      Verified Support
      Jul 22, 2021
      IndiaBulls Customer Care's response       We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.
      Jul 24, 2021
      Updated by Suhasmk07       Call me, issue is not yet resolved, call me tomorrow by 10 AM
      View replies
      It is not yet resolved.

      1. I need NOC letter.
      2. Cancel Premium Subscription
      3. Deactivate my Dhani Wallet Account Permanently.
      4. I don’t want any promotional stuff mail, call or sms from Dhani.
      Reply
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        B
        BeenaS
        Jul 7, 2021
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        Dhani app is not working since many days. I am not able to see the details of my loan.
        Beena Sojan
        [protected]
        IndiaBulls customer support has been notified about the posted complaint.
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          ह
          हमारी महान संस्कृति और शिक्षा
          Jul 6, 2021
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          I have submitted complete loan amount yet loan showing active.I need NOC urgent but customer service person not giving response maximum care no. Are not in use..
          Pls support to resolve issue.
          Regards
          Subhash Chandra
          Rudrapur Uttarakhand
          [protected]
          IndiaBulls customer support has been notified about the posted complaint.
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            ह
            हमारी महान संस्कृति और शिक्षा
            Jul 6, 2021
            Resolved
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            Resolved

            Dear dhani, No body of customer care is listening to me I called no. Of time I need NOC of loan on urgent basis .I submitted complete amount of loan yet showing active. Pls resolve my issue asap. Otherwise I have to take legally support.
            Subhash Chandra
            Rudrapur Uttarakhand
            My contact no.[protected]
            Aug 27, 2021
            Complaint marked as Resolved 
            IndiaBulls customer support has been notified about the posted complaint.
            Jul 06, 2021
            Updated by हमारी महान संस्कृति और शिक्षा             Problem of Loan closed not resolved worst customer service
            Verified Support
            Jul 08, 2021
            IndiaBulls Customer Care's response             Dear Customer,

            We’re aware of your situation and thank you for your patience. We’re currently upgrading our services. You will be able to access all your favorite services on the Dhani App shortly.

            Regards,
            Team Dhani
            Verified Support
            Jul 12, 2021
            IndiaBulls Customer Care's response             Dear Subhash Chandra,

            Our team tried to contact you but couldn't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.
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              M
              Mothaboina Srikanth
              Jul 6, 2021
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              Hi All,

              Dhani app stopped working since 03rd July 2021, can someone take alook and resolve it at the earliest. Also saw couple of youtube videos that application is under maintenance, can some one please help
              IndiaBulls customer support has been notified about the posted complaint.
              View replies
              Dear Mothaboina Srikanth,

              Dhani App is temporarily not available due to technical glitch and we are working to get the app up &running at the earliest . Be rest assured your data is safe. You will be able to access all your favorite services on the Dhani App shortly . Thank you for your patience

              Regards
              Team Dhani
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                M
                memraj
                Jul 6, 2021
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                Address: jodhpur
                Website: www.indiabullsdhani.com

                मैंने कस्टमर केयर से बात करने की कोशिश की लेकिन आप से कस्टमर कैसे संपर्क नहीं हो पा रहा है प्लीज कॉल [protected]
                IndiaBulls customer support has been notified about the posted complaint.
                View replies
                plz contact me [protected]
                Reply
                Dear Memraj,

                Dhani App is temporarily not available due to technical glitch and we are working to get the app up &running at the earliest . Be rest assured your data is safe. You will be able to access all your favorite services on the Dhani App shortly . Thank you for your patience

                Regards,
                Team Dhani
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                  A
                  Ajay jyotsana Sharma
                  Jul 6, 2021
                  Resolved
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                  Resolved

                  I would like to inform you that I Ajay Kumar Sharma S/o Suresh Chand Sharma R/O flat no 101, Building no.A-3/9, A- Block, DLF Ankur Vihar loni Gaziabad UP have purchased flat on the Month of May 2019, in the name of my wife Smt Jyotsana Sharma W/o Ajay Kumar Sharma.
                  Since starting I am paying my EMI regularly without any pending EMI till date, I have contacted many times to the customer care for receiving or for the status of subsidy, but have not received any satisfied reply from them. They are saying that there is a name showing of my mother named smt Shakuntala Devi but is clear that there is no any relation shown in the registry of her. Please check the status of my subsidy and confirm me that at what time can I get the same benefit from the govt
                  So, Sir/Madam,
                  Aug 19, 2021
                  Complaint marked as Resolved 
                  IndiaBulls customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 16, 2021
                  IndiaBulls Customer Care's response                   Respected Sir,

                  Greetings from Indiabulls!

                  We understand that our team had shared all the requisite information pertaining to your concern via mail. Furthermore, you can write to us at [protected]@indiabulls.com or call on the toll free number[protected] for any assistance required.

                  Regards,
                  Indiabulls Housing Finance Limited
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                    S
                    Singh00987
                    Jul 6, 2021
                    Resolved
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                    Resolved

                    Address: Hazratganj, Lucknow

                    My name is Jagir Singh and I have taken loan of 20000 from them on 21/09/2019 and I have returned all the interest and due amount on 5/10/2020. But they started a series of ECS deduction from 11 september 2020 till now and this month they charged me four time. Please refund all my money and close my dhani account and ECS if possible.
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    IndiaBulls customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 07, 2021
                    IndiaBulls Customer Care's response                     Dear Jagir Singh,

                    Apologies for the issues faced by you. Request you to provide us with your contact number via private message/DM so that we can connect with you regarding your concern.

                    Regards
                    Team Dhani
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                      K
                      kaluvakuri lavanya
                      Jul 6, 2021
                      Resolved
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                      Resolved

                      Address: 17 139, New Venkateshwara Nagar, Tukaram Gate

                      Very bad experience.blocked my one freedom credit line card.even my account is not opening trying 3 days longing my my account.but all time showing a message.somthing went worng please try again.i want to assure you if this problem nor solved within 24 overs.i will complaint in district forum against you.
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      IndiaBulls customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 07, 2021
                      IndiaBulls Customer Care's response                       Dear Kaluvakuri Lavanya,

                      Dhani App is temporarily not available due to technical glitch and we are working to get the app up &running at the earliest . Be rest assured your data is safe. You will be able to access all your favorite services on the Dhani App shortly . Thank you for your patience

                      Regards,
                      Team Dhani
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                        Baharul Islam Laskar
                        Jul 6, 2021
                        Resolved
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                        Resolved

                        Address: Kahilipara Krishna Nagar Near maszid goli Near 4Th APBN Gate house no-56

                        Dear team I am not able to login my dhanni app kindly help & I have to pay my overdue emi of dhanni personal loan emi please help
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        IndiaBulls customer support has been notified about the posted complaint.
                        Jul 06, 2021
                        Updated by Baharul Islam Laskar                         Please help I am not able to login my dhanni app.
                        & I have to pay my overdue emi of dhanni personal loan please provide the process how can I pay the overdue emi
                        Jul 06, 2021
                        Updated by Baharul Islam Laskar                         Please help urgently
                        Jul 06, 2021
                        Updated by Baharul Islam Laskar                         Please help I am not able to login my dhanni app.
                        & I have to pay my overdue emi of dhanni personal loan please provide the process how can I pay the overdue emi
                        Verified Support
                        Jul 07, 2021
                        IndiaBulls Customer Care's response                         Dear Baharul Islam Laskar,

                        Dhani App is temporarily not available due to technical glitch and we are working to get the app up &running at the earliest . Be rest assured your data is safe. You will be able to access all your favorite services on the Dhani App shortly . Thank you for your patience

                        Regards
                        Team Dhani
                        Verified Support
                        Jul 12, 2021
                        IndiaBulls Customer Care's response                         Dear Baharul Islam Laskar,

                        Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern.

                        Regards
                        Team Dhani
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                          S
                          Sreenivaas A
                          Jul 6, 2021
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                          Im not able to open my dhani aap, when i try to open it, its shows something went worng try after some time.
                          i m not able to repay my emi and use freedom card.

                          So please resolve this,

                          Sreenivas
                          IndiaBulls customer support has been notified about the posted complaint.
                          View replies
                          Dear Sreenivaas A,
                          Dhani App is temporarily facing a technical issue.
                          The app will be up & running shortly.
                          Thank you for your patience.

                          Regards
                          Team Dhani
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                            ashish_pa
                            Jul 5, 2021
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                            I have sent you many mails regarding the login issue in app. i m trying to login in app since last two days but its not working...
                            Ashish Pathak. [protected]. [protected]@gmail.com
                            IndiaBulls customer support has been notified about the posted complaint.
                            View replies
                            Hi Ashish,

                            Dhani app is temporarily not available, we are working towards getting the app up & running at the earliest.
                            You will be able to access all your favourite services on the Dhani App shortly.

                            Thank you for your patience.
                            Regards
                            Team Dhani
                            Reply
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                              S
                              Shafi Khany
                              Jul 5, 2021
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                              Sir, I am unable to log in to my Dhani account for the last two days.
                              IndiaBulls customer support has been notified about the posted complaint.
                              View replies
                              Dear Shafi Khany,

                              Dhani App is temporarily facing a technical issue.
                              The app will be up & running shortly.

                              Thank you for your patience.
                              Regards
                              Team Dhani
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                                anil gangurde
                                Jul 5, 2021
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                                I want to deactivate one freedom card...
                                I had tried so many time to contact DHAANI customer care and also mailed to them regarding deactivation of my one freedom card.
                                But there is no response from their side, we are folllowing them since last month
                                IndiaBulls customer support has been notified about the posted complaint.
                                Jul 05, 2021
                                Updated by anil gangurde                                 I want to deactivate one freedom card...
                                I had tried so many time to contact DHAANI customer care and also mailed to them regarding deactivation of my one freedom card.
                                But there is no response from their side, we are folllowing them since last month
                                Verified Support
                                Jul 06, 2021
                                IndiaBulls Customer Care's response                                 Dear Anil,

                                We regret the inconvenience you have faced. Request you to share your contact number via private message / DM and we shall get in touch with you at the earliest.

                                Regards
                                Team Dhani
                                Jul 10, 2021
                                Updated by anil gangurde                                 mobile no [protected]
                                Verified Support
                                Jul 14, 2021
                                IndiaBulls Customer Care's response                                 Dear Anil,

                                We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.
                                Jul 23, 2021
                                Updated by anil gangurde                                 dear sir/madam
                                Dhani customer care not mail or phone received yet
                                Aug 01, 2021
                                Updated by anil gangurde                                 Please understand my issue, I want to deactivate my 'one freedom card' at immediate effect, and notify me about the deactivation. Its been a one month I am waiting for your team to contact me.
                                Verified Support
                                Aug 02, 2021
                                IndiaBulls Customer Care's response                                 Dear Anil,

                                Please be assured that our team is already working on your concern and will provide you with an update soon.
                                Verified Support
                                Aug 06, 2021
                                IndiaBulls Customer Care's response                                 Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

                                Parul, Team Dhani
                                Verified Support
                                Aug 06, 2021
                                IndiaBulls Customer Care's response                                 Dear Anil,

                                We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.

                                Parul, Team Dhani
                                Aug 11, 2021
                                Updated by anil gangurde                                 I have read your mail, I am happy that you have resolved my problem, even its too late.
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                                  S
                                  Suman0777
                                  Jul 5, 2021
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                                  I am unable to log in to my dhani account. It says something went wrong v, please try again. From 2 days i facing this issue .I have a lot of money on my account .I can't loose them. Please help .
                                  Name - Suman Mandal
                                  Dhani account number and my mobile number -[protected]
                                  +1 photos
                                  IndiaBulls customer support has been notified about the posted complaint.
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                                    S
                                    Sdhal
                                    Jul 5, 2021
                                    Resolved
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                                    Resolved

                                    My mobile number is [protected]

                                    I do a transaction of 2327rs and that transaction is not successful.. But my wallet balance is cut and i not get refund
                                    So please refund my wallet balance 2327rs
                                    Transaction date and time - 8.35 pm july 3, 2021

                                    Reference ID- KHQ7NAV4NWAXVV8A
                                    +1 photos
                                    Aug 15, 2021
                                    Complaint marked as Resolved 
                                    IndiaBulls customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 06, 2021
                                    IndiaBulls Customer Care's response                                     Hi Customer, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

                                    Regards
                                    Team Dhani
                                    Verified Support
                                    Jul 13, 2021
                                    IndiaBulls Customer Care's response                                     Dear Customer,

                                    Your remarks have been noted and shared with the concerned team. Request for your patience in the interim.
                                    Verified Support
                                    Jul 14, 2021
                                    IndiaBulls Customer Care's response                                     Dear Customer,

                                    We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.

                                    Regards,
                                    Team Dhani
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                                      N
                                      Nitin Gutpa
                                      from Gurgaon, Haryana
                                      Jul 5, 2021
                                      Resolved
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                                      Resolved

                                      I have sent you many mails regarding the login issue in app. i m trying to login in app since last two days but its not working. its showing error that something went wrong please try again? but what is the exactly issue i dont know. i m trying to call on customer care number i.e. [protected], it also not working, no call going on this number. Please revert me asap. when that issue will be resolved and provide me any other customer care contact number. my installment is pending for payment. and in my last dues i had pay my all amount in once i.e. 18389 Rs. but your company charge the ECS return charges of Rs. 3000 approx, why you impose these charges when i paid my amont.

                                      I HAVE ALREADY PAID MY SUBSCRIPTION FEES OF RS 699 ON 3 JULY 2021 THEN WHY DID U DEDUCT AGAIN ON 5 JULY 2021.
                                      PROOF OF MY PAYMENT IS ATTACHED OF 3 JULY.
                                      KINDLY RETURN THAT AMOUNT.
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 06, 2021
                                      IndiaBulls Customer Care's response                                       Dear Nitin,

                                      We regret the inconvenience you have faced. Request you to share your contact number via private message / DM and we shall get in touch with you at the earliest.

                                      Regards
                                      Team Dhani
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                                        Supriya Thota
                                        Jul 5, 2021
                                        Resolved
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                                        Resolved

                                        I’m unable to login dhani app and one freedom card also not working. I have tried to contact customer care they put me on hold for one hour.
                                        Aug 11, 2021
                                        Complaint marked as Resolved 
                                        IndiaBulls customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 06, 2021
                                        IndiaBulls Customer Care's response                                         Hi Supriya Thota,

                                        Dhani app is temporarily not available, we are working towards getting the app up & running at the earliest.
                                        You will be able to access all your favourite services on the Dhani App shortly.

                                        Thank you for your patience.
                                        Regards
                                        Team Dhani
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