| Address: 7A, Shyamananda Road, Bhowanipur,, Kolkata - 700025, 700025 |
I took a loan Nov, 2017 from indiabulls. For which my repayment amount is 5266/month, which used to get deducted automatically from my bank account on 2nd. However, due to some economical problem I was paying that amount by cash to the collection representative every month & the same was given on last month (March '19). However, due to some unfortunate reason in tge month of April, there was a delay in payment as I defauled. I have inform them several times through myself as well as my family members that the repayment will be started again from.the month of May as on above mentioned date from my bank account as it was used to be & I was also agreed to the fact that I will be paying defaulter charge if any applicable. Still collection team people physically going to.my place anytime of the day or night & harassing my mother who is acute heart blockage patient, Along with my relatives & friends.
Kindly look into the matter to stop harassing my family members as I am not denying to pay the loan amount & same has been discussed with them as well. My loan account # PL00298028
Jun 5, 2019
Complaint marked as Resolved
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2019
IndiaBulls Customer Care's response Dear Sudesna,
Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon
Verified Support
May 02, 2019
IndiaBulls Customer Care's response Dear Sudesna,
We would like to inform you that our team tried numerous times to get in touch with you but your contact number is not contactable. Kindly share your alternate number and convenient time so that our team can get in touch with you.
I have installed this app many times getting the same error gain and again.
Apologies for the inconvenience caused to you. Kindly share your contact details or loan account number so that we can proceed further with your concern.
We hope that your concern is resolved. Feel free to get in touch with us in case further assistance is required.